Savills Guildford reviews

★★★★★ 1/5

Trustpilot

Worst nightmare auction system they…

Worst nightmare auction system they have so here is what happened:I registered for an auction property a week ago and then I called them to confirm I can bid for the auction, they told me to check on website if I am approved of auction I have checked it was approved, I contacted them multiple times to make sure I am part of auction, they told yes you are and finally before auction start time which was mentioned on the website called them again to confirm they said I have to send an email to confirm and they will send me the bidding over the email I was confused how is IT possible to do that. I missed this property to bid I would say worst system they have if you call no one knows about their own system, really disappointed as compared to others

Ahmad · 4 September 2024

★★★★★ 2/5

Trustpilot

We were very disappointed with Savills…

We were very disappointed with Savills over the sale of our house - despite missing the sales target we were under pressure to accept an early offer - then, 3 months later Savills seemed to be supporting the buyer in reducing the price, asking us to reduce by nearly 70K for cosmetic refurbishment and pressurising is to compromise. The problem is plain, every £50,000 loss for us is only £500 for them and if they can flip a sale and save on all the visits it makes sense - for them.

Colin · 29 April 2022

★★★★★ 5/5

Trustpilot

A massive thank you to Mike for helping…

A massive thank you to Mike for helping us find a lovely rental. Mike has been informative and proactive. He has made this a smooth and calm process in a competitive rental market.

Amanda · 7 March 2022

★★★★★ 5/5

Trustpilot

Savills Barnes - excellent service

Savills Barnes were understanding, focused and worked with me in a considerate way to sell the house in difficult and complex circumstances.

Peter · 8 May 2023

★★★★★ 5/5

Trustpilot

excellent service abd highly recommended

I have been dealing with the Savills letting team for quite a few years and they have provided an excellent service .They are always available to take my calls when i want to speak to them and been very helpful to both myself[the landlord] and the tenants.i would not hesitate to recommend them

Reddy · 5 June 2024

★★★★★ 5/5

Trustpilot

Excellent agents.

We were selling in what is a difficult market, we put the property on with their valuation, but in truth expecting to receive lower. Within 4 days we were under offer and our interactions with Tessa and the team were stress-free. Easiest property transaction I have done.

Matthew · 10 November 2023

★★★★★ 5/5

Trustpilot

The Market - Brighton Top Notch Service!

Having worked for several years in top hotels , the experience at The Market - Brighton had the same hospitality of a five star hotel. The service Ali provided was tremendous , guiding us to each step of the renting process and after giving support to any enquire. This experience provided by Ali and Claudio assures us of the fantastic service provided by Savills. Moving overseas and renting in Uk is always difficult but the human factor the team provided made absolute all the difference. Thanks!

Flavio · 21 April 2022

★★★★★ 5/5

Trustpilot

Thoroughly recommend

Savills were ambitious for us to achieve the best price with a great deal of experience to guide us in the process. Both Graeme and his team were always calm, professional and responsive and we would thoroughly recommend them.

Sarah · 23 January 2021

★★★★★ 5/5

Trustpilot

Outstanding Customer Service

Emma Cuckow was outstanding. She understood exactly what we were looking for and was proactive in organising viewings which suited a busy working schedule and one tenant who was in the US and could only view by FaceTime.

Thomas · 13 April 2021

★★★★★ 5/5

Trustpilot

Best company to use for selling a property by far

I am so pleased I went to Savills in Wimborne for my house marketing/sale. It has been a thoroughly pleasant experience having such a professional team to work with. A big thank you to Ashley, Sarah, and Daisy for all the help and support given. I am very grateful indeed.Joanna P

Mrs · 27 July 2023

★★★★★ 1/5

Trustpilot

I booked a holiday let with a Savilles…

I booked a holiday let with a Savilles associate company and only did so as the Savilles logo on their website gave me confidence to book. However, the company is untrustworthy and wrongly take money from you. The company is morzine-immo.com and if you search their Google reviews (they don’t have any Trustpilot) you will see people referring to them as scammers etc. Savilles, please disassociate yourselves from unscrupulous companies such as these as they are damaging your good name and reputation.

Darren · 12 April 2022

★★★★★ 5/5

Trustpilot

Our experience with Savills has been…

Our experience with Savills has been wonderful!We were offered a lovely home. I would like to express special thanks to Kristina, who treated our family with great attention and professionalism.It's nice to deal with professionals! Thank you

Anna · 20 June 2021

★★★★★ 5/5

Trustpilot

Nikita was very helpful throughout the…

Nikita was very helpful throughout the process and responded to all of our many questions in a very timely manner! We had a great experience with Savills!

Amanda · 11 November 2022

★★★★★ 5/5

Trustpilot

Telford Savills - Brilliant!

Excellent service from start to finish! Very professional, in particular Beccy Theodore-Jones who I couldn’t rate highly enough. Extremely knowledgeable, gave expert advice, communicated appropriately and very personable. I would definitely recommend.

Rebecca · 7 April 2022

★★★★★ 5/5

Trustpilot

Daniel was a consummate professional…

Daniel was a consummate professional and made the often mixed experience of estate agency anything but. He was fair, caring and rationale with seller and buyer and could not be faulted at all.

Chris · 2 February 2022

★★★★★ 5/5

Trustpilot

Superb service

The whole process of selling our house, from initial valuation onwards, has been really smooth thanks to Robert and Charles at the Tunbridge Wells office. We couldn't be happier.AC, vendor

Alexandra · 23 June 2022

★★★★★ 1/5

Trustpilot

This is the worst letting agent ever

This is the worst letting agent ever. I had terrible experience dealing with Savills Calvary in Aborfield Green. They do not give any attention to the clients. Ariana not even replied for any of my voice mail messages and just sent laconic email messages. They are not interested on helping or pleasing their clients. They are a horrible agent. I recommend to do not use them for anything. They are not supportive, they are dishonest and scammers. Terrible!!!!

Ricardo · 23 June 2022

★★★★★ 5/5

Trustpilot

Thorough & Professional

Being new to renting my property I wanted to use a firm with a strong reputation and an excellent network. Yes, fees for full management might be a little more than some of the others that "say" they offer a full service; but I can safely say you get what you pay for. Highly professional from start to finish and attention to detail was excellent. I feel like they treat both Tenant and Landlord with equal respect and that is important to me so I would recommend the team I dealt with at Savills without reservation.

GD · 17 March 2022

★★★★★ 5/5

Trustpilot

Claire was great

Claire was great - after a difficult process initially, she pushed through the sale quickly, efficiently, and was great to work with.

Pippa · 13 April 2023

★★★★★ 5/5

Trustpilot

Great customer service

We bought our new house through Savills, working with Polly Hughes. Throughout the process they were professional, helpful and responsive, especially Polly. Thank you again and next time we move, we will use Savills as our estate agent.

Customer · 19 February 2021

★★★★★ 1/5

Trustpilot

This review relates to Savills' affiliate Dream Estates Croatia

This review relates to Savills' affiliate Dream Estates in Croatia. I am not quite sure why Savills chose this particular agent to represent them and allowed them to use their logo. The difference in customer service and approach is massive. Dream Estates bring this company into disrepute. I contacted them for evaluation however it took months to get a response, they provided partial information about their evaluation process, causing unnecessary delays. Savills, if you are reading this, I suggest you to find another professional agent in Croatia to affiliate with or invest some time to offer Dream Estates basic customer service training.

Aida · 15 August 2024

★★★★★ 5/5

Trustpilot

The Ethos of Savills

The ethos of Savills, and thus its dedicated Staff, places ‘property interest’ at a different level to other competitors. From the start of our engagement with Savills, initially with Ms Amy Hart and then followed through expertly by Ms Sarah-Jane Bingham-Chick, there has been an understanding which has prevailed way above the ‘property transactional’ process to one of ethics and empathy, in appreciating the atmospherics of a recent family bereavement, and the inevitable ‘passing on’ of a treasured family home.

David · 4 March 2022

★★★★★ 5/5

Trustpilot

Great experience!

We recently bought a house listed with Savills and their team has been super helpful and supportive in the process.Special thanks to Natalie from the Loughton office!

Jack · 9 October 2022

★★★★★ 5/5

Trustpilot

First time using Savills

I used Savills for the first time on the 22/02/2022. I have not had the best of luck with estate agents at and unfortunately Savills comes with the reputation of being quite pretentious, however I could not speak more highly of my experience. I was met in the pouring rain by Mark Fell from the Waterloo office and he automatically greeted me with a smile and apologised for having me wait in the rain despite him not being late I was just super early! He was super professional, kind, thoughtful and considerate. He showed me 2 properties and was very transparent about both. He continuously answered all of the questions that I had and followed up our viewing with the promised paperwork. I would definitely use Savills again based on my recent experience and I would hope that all lettings negotiators have his knowledge, expertise and impeccable customer service! He has raised the bar very high!

Miss · 23 February 2022