Trusted Agent profile · Guildford

Savills Lettings reviews in Guildford

4.8

★★★★★ Excellent

234 reviews across 1 platform

244 - 246 High Street, Guildford, GU1 3JF

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Savills's office in Guildford, at 244 - 246 High Street, is rated 4.8 out of 5 across 234 reviews on 1 platform, including 234 Google reviews rated 4.8.

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4.8 / 5

234

Reviews on Google

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Guildford office, from every platform, shown as written. First names only.

5/5

Google

George Duff at Savills Guildford provided me and my girlfriend a 5 star service! Helping us through the whole process of finding a home in Surrey Hills; we love where we live, in the village of Shere. We would like to do thanks again to George and the Savills team, a top service

Samster85 · 21 June 2022

Agent replied · 20 June 2024

Thanks for taking the time to provide George with a 5* Google review. We hope you’re very happy in your new home and enjoying Shere and it’s beautiful surroundings! Stuart Small (Director, Head of Lettings)

5/5

Google

I had an amazing experience renting through Savills and working with letting agent Louis Lepere. He was professional, knowledgeable, and made the process easy and pleasant. I highly recommend Savills and Louis for a stress-free renting experience. Five stars!

Yuliya · 24 September 2023

Agent replied · 20 June 2024

Thank you for writing such a wonderful review, Yuliya. I am pleased to hear Louis provided you a great service. Wishing you all the best in your new home. Best Wishes, Laura Lane - Regional Lettings Director

5/5

Google

Lee was extremely helpful and knowledgably from the start of our search to securing us our family property. I would definitely recommend both him and Savills for anyone looking for a property in the Surrey area.

Sinead · 21 June 2022

5/5

Google

We were helped by James Boyden during our house hunting. We found James and the whole company very professional and he was able to show us properties that completely matched our criteria. Very knowledgeable and able to provide advice on each property. Highly recommended. Keep up the good work!

Pietro · 22 June 2019

5/5

Google

Excellent experience throughout. Ed Tighe was great at keeping us updated with how purchase was going. Ed was also very good at following up with delays from solicitor and keeping our vendors updated throughout, which took a lot of the stress away. Would have no hesitation using Savills again.

Geoff · 22 June 2019

5/5

Google

Hugh was super helpful on our recent purchase and i’d certainly recommend in future

Chris · 21 June 2020

Agent replied · 20 June 2024

Chris, thank you for your feedback. I am delighted your experience of Savills was such a positive one. We wish you all the very best in your new home. Richard Winter - Head of Region

5/5

Google

Professional and direct. No nonsense and transparent. They helped us get our dream house without playing the games. I highly recommend them to buy/sell your home.

Nnalemdar · 29 May 2024

Agent replied · 20 June 2024

Thank you for the glowing review - pleased to hear that the team were able to achieve a positive result for you. We wish you all the very best in your new home. With best regards, Simon Ashwell - Regional Director

4/5

Google

We have been house hunting with Savills in the Surrey Hills area for several months and Alastair Mercer has been a breath of fresh air to work with, he listens, is always very open and honest, and doesn't try to fit a square peg into a round hole!

Nick · 22 June 2019

5/5

Google

Matthew Addison Smith was the agent I dealt with from a purchasing side. I found him an excellent communicator and proactive in his role with the various parties. Would recommend Matthew in the future

H · 21 June 2022

5/5

Google

Matthew & James at Savills were exceptional in every aspect of our property sale. Polite, relaxed, friendly, professional and on point with every single aspect. So refreshing to work with such a great company. Highly recommend Savills and Matthew & James in particular. Thank you both.PositiveResponsiveness, Quality, Professionalism

Gerard · 25 August 2022

Agent replied · 20 June 2024

Dear Gerard, thank you for taking the time to send through a review and I am delighted that you were happy with the service that both Matthew and James provided. You feedback is always well received. Alastair Mercer (Director, Residential Sales)

5/5

Google

Excellent service. We were looked after by George Duff. He made the whole process smooth and easy and was extremely responsive to all the requests that we had. Savills have a strong reputation and based on this experience, for the Guildford office at least, it is very much deserved.

Aaron · 21 June 2022

Agent replied · 20 June 2024

Aaron, thanks for taking the time to provide the Guildford Lettings team, and more specifically George, with a 5* Google review. We hope that you’re very happy in your new home. Please keep in touch and let us know if we can help again in the future. Stuart (Director, Head of Lettings)

5/5

Google

Who said selling was stressful? I have just sold my house through Ian Camplin and Ed Tighe at Savills Guildford. The process was seamless, professional and stress free. The communication was on point at every stage from Ed with both us as sellers and our buyers. If I was to sell or buy a property again, I would not hesitate to call Ed and Ian at Savills Guildford for their help once again. I know I could call them for property advice in the future which I know would be honest, knowledge based and reassuring. If you want advice on your property to sell or you want to buy in Guildford and the surrounding areas I’d highly recommend you give Ian and Ed a call.PositiveResponsiveness, Quality, Professionalism, Value

Lynne · 21 June 2022

5/5

Google

We were most impressed by the service given by Ed Tighe. He understood the type of property that we were seeking in the Cranleigh area, and was able to source a property that was just coming back to the market. He arranged an early viewing and following acceptance of our offer, he kept in close contact with us, throughout the buying process, and was great assistance in dealing with the vendors. We would certainly recommend Ed and the Savills Guildford team.PositiveResponsiveness, Quality, Professionalism

Jonathan · 21 June 2022

5/5

Google

Matthew Addison Smith helped me with the sale of a property. He was courteous and efficiently responsive at all times. He also provided additional help and advice when needed, some of which was not directly related to the sale. This was during a difficult time during the pandemic, and myself. I would have no hesitation in using his services again. The Guildford branch of Savills also provided good support services when he was temporarily unavailable, and informative marketing information for the property was provided and posted to achieve 14 different viewings.

Christopher · 21 June 2022

5/5

Google

I have been working with Savills in Guildford for the last 20 years, as I am an independent property consultant. I negotiate to purchase property on behalf of clients, plus, introduce investment clients to the letting department, so they can find tenants. I continue to support them as I find the staff in both departments friendly and professional.

Sally · 21 June 2020

Agent replied · 20 June 2024

Sally, thanks so much for kind words. Equally, we too enjoy our working relationship and are thankful for your referrals. Please drop into our office any time you are passing! Stuart Small, Head of Lettings Cluster

5/5

Google

We've had a fantastic experience working with George to find and secure our new home. He's been with us every step of the way, always at the end of the phone to help with anything we needed.

Louise · 21 June 2023

Agent replied · 20 June 2024

Thank you Louise for your feedback and for sharing your recent experience with our Guildford Lettings Team. I am so pleased that George was so helpful in your search. Wishing you all the best in your new home. Laura Lane - Lettings Director

5/5

Google

Lee has been very proactive and helped immensely with our search.

Barry · 22 June 2019

Agent replied · 20 June 2024

Barry, thank you for taking the time to review our service, feedback is always incredibly helpful. We wish you all the very best in your future endeavours. Richard Winter, Head of Surrey Region

5/5

Google

James and his team including Lee, Ed and Alastair at Savills Guildford are amazing, they are so enthusiastic, always professional and really try their hardest to accommodate viewing times to suit both us (sellers) and potential buyers. I can’t recommend them highly enough!

Lola · 22 June 2019

5/5

Google

Savills were highly professional and attentive with my purchase through them. Matthew kept on top of the transaction and was communicative and helpful. I would definitely recommend their services.

Judy · 21 June 2022

5/5

Google

The lettings management service by Savills Guildford over the last three years has been excellent. They have found good tenants, achieved a good rental rate and there haven't been any void periods. They handle the day-to-day queries from the tenants and arrange maintenance/repairs as needed. Overall a comprehensive and professional service from a friendly team

Google · 21 June 2020

Agent replied · 20 June 2024

Thank you for taking the time to provide a review of Savills Guildford. I am delighted to hear that your experience of our management service has been so positive. Stuart Small - Head of Lettings Cluster

5/5

Google

From the outset, and the first viewing of our (Now) new home, Mr. Alastair Mercer impressed us with his enthusiasm, professionalism and knowledge of the housing market. Indeed, throughout the entire purchase process he was constantly proactive in engaging both sides to ensure momentum of the sale towards closure. During the final stages of the process, when hitting a few difficulties, Mr. Mercer showed his true grit by remaining calm at all times, mediating between both parties and their lawyers, to facilitate and finally Bring the deal to a successful conclusion. Without question, we would use Savills again for any future housing transactions.PositiveResponsiveness, Quality, Professionalism

JBD · 21 June 2021

5/5

Google

Matthew Smith was very helpful and always available ,he made the purchase process very smooth.

Prem · 21 June 2023

5/5

Google

We have been pleased with the service and support that Savilles (Matthew Addison- Smith) has given to us in the sale of our Apartment at a difficult time of the market.

Graham · 21 June 2023

Agent replied · 20 June 2024

Thank you for your feedback Graham. It really helps us review our own performance and ensures our service is the best it can be. We wish you all the very best in your new home. With best regards, Simon Ashwell - Head of Region

5/5

Google

Ed Tighe was incredibly helpful in assisting me with the purchase of an investment property recently. An honest guy who will go out of his way to get a deal over the line for you. Highly recommended.

George · 22 June 2019

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