5/5
GoogleDealt with George when looking for a second home in the Guildford area. He was very professional and prompt. In the end we found something elsewhere but we were very pleased with the service by Savills.
Trusted Agent profile · Guildford
Savills Lettings reviews in Guildford
★★★★★
234 reviews across 1 platform
244 - 246 High Street, Guildford, GU1 3JF
Part of Savills, see every office.
Savills's office in Guildford, at 244 - 246 High Street, is rated 4.8 out of 5 across 234 reviews on 1 platform, including 234 Google reviews rated 4.8.
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Reviews
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
Google5/5
GoogleExcellent service from Ed and his colleagues. Great support and help in the process of getting contracts exchanged along the chain.
Agent replied · 20 June 2024
Thank you Barry! Delighted to hear that Ed and the team were able to achieve a successful outcome for you. With best regards, Simon Ashwell - Regional Director
5/5
GoogleMatthew was really professional, very responsive to our queries. He understood the local market and found us a good buyer.
5/5
Googlewe needed to move quickly and working in partnership with Savills we were able to do that! Stunning service and management from George Duff and team. Would recommend Savills to Landlords and Tenants.
5/5
GoogleWe've received exceptionally good service from Savills. The sales team is conscientious and responsive, and they make an active effort to understand our needs and preferences as buyers. James Boyden and Alastair Mercer have been especially helpful, and we appreciate that they always feel genuine and not merely work-driven.
Agent replied · 20 June 2024
Samia, thank you for your feedback. It really helps us review our own performance and ensures our service is the best it can be. I am delighted your experience of Savills was such a positive one. Best wishes, Richard Winter - Head of Surrey Region
5/5
GoogleMany thanks to Savills for helping me buy my first home. Alastair has helped me every step of the way and it has been a pleasure working with him. He has gone out of his way to ensure the whole process has run smoothly. Thanks again!!
Agent replied · 20 June 2024
Cath, thank you for taking the time to post a review. We wish you all the very best in your new home. Best wishes, Richard Winter - Head of Surrey Region
5/5
GoogleWe had the pleasure of purchasing our new home in the Surrey Hills through Savills and specifically with agent Ed Tighe. I can’t speak highly of Ed throughout this stressful process. He was positive, helpful, proactive and I don’t think we would have made our quite impossible timelines on the sale and purchase without him. Thank you!
5/5
GoogleExceptional service and perseverance from Ed Tighe at Savills in Guildford throughout our property search. Then, when we eventually found our dream home with Savills, Ed worked incredibly hard 24/7 on behalf of both the vendor and us as the buyer. At one stage we had a complex chain, but Ed was the only agent involved to proactively take charge and manage effectively with regular updates and good humour throughout. When matters became complicated and our purchase appeared to have fallen through, Ed went above and beyond to find a way forward. Ed Tighe and Clive Moon are a credit to Savills and we are deeply grateful to them both. Highly recommend.
5/5
GoogleSmooth experience from start to finish, always at hand to guide you through the process. Thank you so much for all your help 5*+
Agent replied · 20 June 2024
Thank you for leaving us a 5* review, it is great to hear that you received a positive service from the team. Best Wishes, Laura Lane - Lettings Director
5/5
GoogleMost professional Estate Agent service we have ever had and we have bought and sold a lot of homes over the years - thanks to the team in Guildford and Matthew Smith in particular
Agent replied · 20 June 2024
Dear Steve, thank you for your time posting a stunning review especially for Matthew and the Savills Guildford team. We are always striving to improve our client service so your comments are very welcome. Alastair Mercer, Director, Residential Sales
5/5
GoogleVery professional service from Lee, Clive and the team at Savills Guildford. We had a very difficult sale but they went above and beyond to get the deal through in time.
4/5
GoogleGreat service. These guys are informative and are always willing to help. They provide a brilliant service. Lee Shipp has been incredibly accommodating and responsive whilst guiding us through the process.
5/5
GoogleOur agent, Ed, from the Guildford Offices, was a great communicator and very professional. This was the first property I’d ever sold and he kept me ‘in the loop’ at every stage. He even responded to my messages at weekends, that’s above and beyond. Would I recommend Savills? 100%. Thank you Savills, thank you Ed.
5/5
GoogleBeth Joys was an absolute pleasure to work with. She really listened to our requirements and concerns and went above and beyond to find us the perfect property. Thank you!
1/5
GoogleWorst of the worst. Avoid.
5/5
GoogleMatthew Addison and James Bowden, along with Alice Denny, handled our house sale in Guildford and I would struggle to suggest anything they could do to improve the experience. From the very first contact to the last they were courteous, responsive, diligent and professional. Well done and thank you, to a brilliant team.
5/5
GoogleMy boyfriend and I had a lovely experience finding our first rental home together with Savills. George, our agent, has been so helpful all through the process and we're really happy with the gorgeous apartment we found!
Agent replied · 20 June 2024
Jessica. Thanks for taking the time to provide the Guildford Lettings team and specifically George with a 5* Google review. We hope you enjoy your time in your new apartment, if there’s anything else we can do for you, just let us know. Kind regards, Stuart Small (Director, Head of Lettings Cluster)
5/5
GoogleGeorge went out of his way to ensure that my search in an area in which I was completely unfamiliar with went smoothly. Couldn't have asked for better service!
5/5
GoogleVery good experience purchasing a house with Savills. Lee was very helpful and professional.
5/5
GoogleMany thanks to Stuart and the team for letting the flat without a void for three years on the trot ! Happy to recommend.
5/5
GoogleMatthew, our agent, saw us through and over the line of a sale that encountered several hurdles and false starts along the way, with total commitment, professionalism and good humour, giving us confidence that we would get there in the end, which we did. Robert & Fiona R
5/5
GoogleLee was excellent throughout the purchase process. First class service.
5/5
GoogleMatthew was great throughout our protracted sale. Highly recommend
5/5
GoogleOur agent, James, was very responsive and caring, guiding us through each step of the deal. We are very happy with the service provided.PositiveResponsiveness, Professionalism
Agent replied · 20 June 2024
Dear KY Tam, Thank you for taking the time to review our service - feedback is always incredibly helpful. I’m delighted that we exceeded your expectations. Paul Jarman, Head of Home Counties
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Tell us what you need and we'll put you in touch. Savills Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Guildford.
