Romans Guildford reviews

★★★★★ 5/5

Trustpilot

Great experience with romans and Ben…

Great experience with romans and Ben the manager at the Basingstoke site was amazing. Moving home can be stressful and he made the process as simple and as easy as it good be, he has the ability to communicate the facts clearly and with empathy a skill set that is difficult to have, highly recommend this estate agents.

Dawn · 30 November 2024

★★★★★ 5/5

Trustpilot

Worked with Saffron Willmot Marla

Worked with Saffron Willmott Marla. Polite, punctual and easy to talk to.Agency picks up calls immediately. Offer many options, for described preferences.Would recommend

Leonid · 25 April 2024

★★★★★ 4/5

Trustpilot

Chris Wilkins was very helpful

Chris Wilkins was very helpful, friendly and diligent through the whole process. Thanks for your help Chris!

FRANCO · 8 August 2024

★★★★★ 5/5

Trustpilot

Shout out to Mark Davison

This is my first time renting a place in the UK so naturally there were a lot of confusions and questions from my side. The entire team at Romans has been very helpful throughout the process. A special shout out to Mark Davison for always being available to answer my queries and for his assistance throughout the referencing process.

Rizvi · 31 January 2024

★★★★★ 5/5

Trustpilot

Really happy with Donna-Marie Brant

Donna is one of the best Property Managers I have been assisted by. She is very professional and easy to deal with. Her response time is second to none, always helpful and efficient. It's not easy to find a Property Manager who you can rely on. Thank you Donna!

Diego · 4 February 2022

★★★★★ 5/5

Trustpilot

Werelet two of our properties…Luke...

We recently relet two of our properties in the local area where Luke, together with Kerry and Alistair were involved. There were a couple queries regarding important maintenance issues. Luke dealt with all these the problems and resolved the issues to the satisfation of both Landlord and tenants. Luke is admirably suited for his job and really is a credit to Romans.

Bert · 20 November 2023

★★★★★ 5/5

Trustpilot

Selling a property with Romans estate agency, Reading

Mike and his team were excellent throughout the sales process, in organising photos, viewings and offers. James, as moving manager, was always on the ball, answering questions and assisting our purchaser by chasing solicitors. We can thoroughly recommend Romans in Reading.

Mr · 9 January 2023

★★★★★ 5/5

Trustpilot

Fantastic experience…

I had a fantastic experience with Romans Estate Agency in Caversham during a recent property viewing. A special shout-out to Ayse Yerlikaya, who provided exceptional service and valuable insight into the property. Her professionalism, knowledge, and friendly approach made the entire process smooth and enjoyable. I highly recommend Romans and Ayse for anyone looking for a great experience in property viewings.

Fonseca · 5 October 2024

★★★★★ 5/5

Trustpilot

Donna the amazing property manager

Donna our property manager have been amazing throughout, she made everything easier for us and always very helpful. She deals with all our queries promptly. And because of her, I'd really highly recommend Romans. Thank you so much Donna.

YanyaniS · 13 March 2023

★★★★★ 5/5

Trustpilot

All what I need from the first visit

All what I need from the first visit, Romans Reading.Thanks Chloe and Ninda for all your support.

Ahmed · 31 July 2024

★★★★★ 5/5

Trustpilot

Good experience Response times to calls was good

Response times to calls was good. Even if Ian was not around there was always someone available to assist. I was kept in the loop. Also, being very local meant I could easily pop in for information/updates where necessary. Fee policy was clear

Wendy · 14 October 2022

★★★★★ 5/5

Trustpilot

Fantastic service buying our first home.

We used Romans Sandhurst to buy our first home recently. Despite the on-going coronavirus situation, Tom and the team kept us informed with what was going on. We were getting very little out of our solicitors and Tom always went way and above for us. Great customer service and was very impressed with the overall experience.

Mrs · 20 July 2020

★★★★★ 5/5

Trustpilot

Outstanding service

I can't express how grateful I am to Nathan, Steve, and Mark for their exceptional help in finding me the perfect rented home. I was in a really difficult situation, and while most estate agents wouldn't assist, the team at Romans went above and beyond to support me, taking a genuine interest in understanding my circumstances. Thank you so much for your outstanding service!

Olivia · 12 August 2024

★★★★★ 1/5

Trustpilot

Worst agency we have worked with among…

Worst agency we have worked with among several up and down the UK.There is little interest shown by anyone from Manager or reps and no continuity with anybody.No use of mobile phones so only messages can be left and return calls are few and far between.Success rate has been nil so moving to another agency.

Richard · 5 April 2024

★★★★★ 5/5

Trustpilot

Romans have been excellent

Romans have been excellent, especially the sales manager Daisy and her team, they made the selling process seamless and we are very grateful for all their efforts. Also the move manager Lorraine Eivers was great, she was constantly in contact, updating us on a regular basis. Romans you have been great, if we ever move again we will be back!Thanks Mark & Kerry

Mark · 12 October 2023

★★★★★ 5/5

Trustpilot

5 Stars for Romans Lower Earley

I would recommend Anthony Parker and the lettings team at Romans Lower Earley Branch. Anthony was very professional and informative during our viewing. He was friendly, patient and helped me through every step to securing my property. As a woman and carer he treated me with respect, understanding and courtesy.

Romany · 17 October 2021

★★★★★ 5/5

Trustpilot

Lisa Fazal

Lisa FazalLisa have been our property manager for a few years now shes absolutely amazing ,she response very quickly and does her best to resolve any issues straight away. 10 out of 10!!Thank you Lisa for your amazing work.

Monica · 17 February 2023

★★★★★ 5/5

Trustpilot

Donna, Marie is most helpful and efficient

Donna, Marie has been most professional and effective when dealing with the case of my washing machine which broke down. At every stage she communicated what was happening and made it easy for me to get in touch with her. I am so grateful for her help

Kathleen · 10 May 2022

★★★★★ 5/5

Trustpilot

Wonderful

Romans have been utterly brilliant from start to finish on my recent move. They have been helpful, polite and professional every step of the way! Moving is an experience that can be filled with such anxiety and stress, but it’s not been that way at all these past weeks. This is thanks to Barnaby (Camberley branch) with the viewing, Sarah (Camberley branch) as our main point of contact who has gone above and beyond, and Courtney in the final stages from Head Office in Bracknell. Thanks to you all!

B · 26 January 2022

★★★★★ 5/5

Trustpilot

5 out of 5 for Romans

5 out of 5 for Romans. They have always done their best to assist with every enquiry and request and are a really nice bunch! Extra thanks to Donna-Marie Brant at Bracknell for always being there for us!

Ronnie · 8 March 2023

★★★★★ 5/5

Trustpilot

I can’t believe how quickly Steve and…

I can’t believe how quickly Steve and his team got my property let.They are professional and honest people with a brilliant understanding of the market.I would not hesitate to recommend them to friends and family.Thanks again Steve and his team.

Lee · 16 December 2022

★★★★★ 1/5

Trustpilot

Don’t use

Don’t use. Fees are high, no proper checkout, no checkups and they’ll happily lose your keys to the property and not help to resolve any issues.

Shainaz · 10 November 2025

★★★★★ 5/5

Trustpilot

Support through arbitration

Issy York has been extremely helpful with regards a tricky tenancy. This has had to go to arbitration through the NDO scheme and she supported me collating all the paperwork in terms of invoices and work completed. Any questions she replied very promptly.

Kate · 18 August 2022

★★★★★ 5/5

Trustpilot

Amazing customer service - Barnaby at Romans Camberley.

Have had such an easy and joyful experience with Romans Camberley. Barnaby has been incredibly professional and extremely helpful with every single question we have had and we have felt supported in every stage of the process, which has just made it so stress free! Thanks a million Barnaby!

Tanika · 12 October 2021