Trusted Agent profile · Guildford
★★★★★
1,511 reviews across 1 platform
2-3 Eastgate Court, High Street, Guildford, GU1 3DE, GU1 3DE
Knight Frank's office in Guildford, at 2-3 Eastgate Court, is rated 4.9 out of 5 across 1,511 reviews on 1 platform.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotWimbledon Village
Second tenant with Knight Frank. Laura Watts and Harriet have been what one could expect from agency like KF, professional, friendly and efficient. Couldn’t praise them enough, thank you!
It is our absolute pleasure Vlad. We really are so grateful that you have taken the time to leave this message - you have a beautiful home and I know that we will continue to succeed for you!
5/5
TrustpilotEasy process with Louna
We were very fortunate to have Louna guiding our recent move. She was highly responsive to our queries and reliable. Many thanks to her and her colleagues.
Thank you Ben for your kind words. It was a pleasure assisting you. Louna
5/5
TrustpilotI was being assisted by vinnie from the…
I was being assisted by vinnie from the renewals department. He was very helpful and helped me through everything. He was very quick and did everything v fast.
Dear Nabeel,Thank you for your kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotWonderful service received from Mr Philip Dunn
it's been a wonderful experience as a flat owner from afar having worked with Mr Philip Dunn at Knight Frank. His service was most professional and timely. In a nutshell, he gave me peace of mind.
Thank you for your kind words, this is very much appreciated!I hope we will cross paths again in the future. Kind regards,Phillip
5/5
TrustpilotExcellent communication!
The staff members Konrad and Henry are excellent in communication and helped us get through with the whole paperwork.I recommend Knight Frank to anyone that is looking for a new place to live!
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you’re enjoying our services. We strive to provide the best possible experience.Best wishes,Konrad and Henry
5/5
TrustpilotOlivia and Summer - Knight Frank Fulham
Always a pleasure dealing with Olivia and Summer at Knight Frank Fulham. They sourced our client a property and made the whole transaction an easy process. Look forward to working with you both again!
Hi Seb, Thank you so much for your review, we really appriciate it, I hope your clients love their new home and we look forward to working with you again in the future.Best wishesSummer and Olivia
5/5
TrustpilotWe were looking for a rental apartment…
We were looking for a rental apartment & we came across Louna del Barrio. What a great agent cannot recommend her highly enough such a pleasure to deal with!
Dear Jenny,Thank you for your kind words. I wish you and your family the very best for the future. Kind regards, Louna
5/5
TrustpilotEmma Soanes
Emma Soanes manages my property. She is always prompt to reply my queries and keep me posted on things that I need to be aware of. It is a pleasure to work with her.
Thank you for taking the time to write a lovely review, it has been a pleasure to be your property manager for the last couple of years! Many thanks again, Emma
5/5
TrustpilotA great home for us in record time
Alice (Marylebone) and John (Central Serv) perfectly understood our needs and helped us to find a great home in a record time. Very thankful for a great job.
Dear Sara,Thank you for your kind review. We are delighted we were able to help you find your new family home in Marylebone and thank you for being a pleasure to deal with.
5/5
TrustpilotHouse sale
Honest advice on pricing, quick production of marketing materials, great communication throughout the sale process and at sale completion. Always on hand and always quick to respond. Couldn’t fault them.
It was an absolute pleasure looking after your mum’s move, thank you for trusting me with it.
5/5
TrustpilotLola and Nicole have been super helpful…
Lola and Nicole have been super helpful and responsive throughout the entire process of finding a property and moving in.
Thank you so much for the great review, we are both so happy we could assist with the process of finding you a property. We hope your move in goes well. If you need any help in the future, we would love to assist.Nicole and Konrad
5/5
TrustpilotFells comforting being in safe hands
Fells comforting being in safe hands, and dealing with a pros. My letting was managed by Patricia Tumba, who is polite, helpful, going extra miles with queries, and always available via emails and calls, or else returns calls when she was free. Overall I had a great positive experience.
Thank you for such nice feedback Mo! It was a pleasure helping you find the right tenants. Patricia
5/5
TrustpilotResponsive and helpful.
Responsive and helpful.My agent’s name is Louna she was very helpful and very prompt. She suggested several options that met my requirements. I would definitely reccomend her.
Dear Fatima,Thank you for your kind words. I am glad I was able to help you, and I am really pleased you managed to secure a property. Best wishes, Louna
5/5
TrustpilotVinnie from Renewals
Vinnie from RenewalsVinnie assisted me with the extension of my tenancy and was very efficient and a great communicator. He always kept me up to date on how things were progressing, which I found most helpful.
Thank you very much for the kind words. It was a pleasure to assist you.Kind regards, Vinnie
5/5
TrustpilotBrilliant service.
Brilliant service.I am very satisfied with the management of our property. I would like to mention in particular, Dan from renewal for his excellent work.
Thank you so much for your kind words, it was a pleasure dealing with you and I wish you all the best.Kind regards,Dan
5/5
TrustpilotGreat experience
Knight Frank quickly found us a property that matched exactly with what we needed. Entire process was efficient and within few weeks we were able to move in to our new home.
It was a pleasure helping you with your property search, Krzysztof. I hope your move-in goes smoothly, and you can contact me should you need anything in the future. Best wishes, Lola.
5/5
TrustpilotGreat work from Ehteshaam Ahmed.
Great work from Ehteshaam Ahmed.Very impressed with Ehteshaam's fast and efficient turnaround on a query and request as a landlord. It makes all the difference!
Thank you so much for your kind review, Mark! It was a pleasure helping you with your queries. As always, feel free to reach out if you have any accounting needs or require any other services from Knight Frank.Kind regards,Ehteshaam
5/5
TrustpilotExcellent negotiator!
The agent from whom we’ve just bought a flat - Maisie Severn at the Bellevue Road branch - has been from the outset, supportive, upbeat and painstaking! We can’t recommend her highly enough.
Thank you for your kind words Will, it was an absolute pleasure to work with yourself and Rona. I hope you adore your new home, many thanks, Maisie
5/5
TrustpilotKnight Frank rental management
I would highly Knight Frank rental management. They have been proactive in chasing late payments and rectifying issues within the rental property taking the stress out of being a landlord. Ehteshaam & team - thank you
Thank you very much for your kind words Stuart and I am glad to be of assistance. Please do not hesitate to contact me for any help you require in the future.Ehteshaam
5/5
TrustpilotRenewals experience
I recently renewed my contract with Knight Frank and Vinnie from renewals was super helpful during the process. He was prompt and thorough.Thank you !
Dear Monika,Thank you for the lovely review.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotExcellent service
We had an excellent experience with Knight Frank recently. Beth, in particular, was very helpful and thorough throughout the process and the communication was great. Would happily recommend.
Thank you for your review Charlotte. I am so pleased we were able to find you a lovely home, best of luck with everything and I’m sure we will cross paths in the future. Best, Beth
5/5
TrustpilotEveryone I have spoken with has been…
Everyone I have spoken with has been very professional and helpful in helping me find a rental. And very friendly I would highly recommend this agent to everyone.
Many thanks for your review Suzannah, it was great to handle your enquiry and I'm glad we could provide an exemplary service. Looking forward to dealing with you again in the future. - Oscar
5/5
TrustpilotVery positive experience and good…
Very positive experience and good customer service from Henry.Efficient communication of and prompt handling and solving of any problems or issues arising.Professional and courteous. An asset to Knight Frank!
Thank you Anita, for your review. I am highly Grateful, and I hope I continue to devote myself to offering high quality service as your property manager. Thank you very much once again.
5/5
TrustpilotVery high quality service
It has been great pleasure to work with Eleanor, K&F/Bayswater office during our letting process.Thanks for extremely high quality service.
Thank you very much for leaving a review, it was a pleasure working with you too. I am sure your new tenants will have a wonderful time living in your apartment.Best wishes,Ellie
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