Trusted Agent profile · Guildford
★★★★★
1,509 reviews across 1 platform
2-3 Eastgate Court, High Street, Guildford, GU1 3DE, GU1 3DE
Knight Frank's office in Guildford, at 2-3 Eastgate Court, is rated 4.9 out of 5 across 1,509 reviews on 1 platform.
Every review we hold for the Guildford office, from every platform, shown as written. First names only.
5/5
TrustpilotAs ever Debbie and the renewals team…
As ever Debbie and the renewals team did an excellent job in renewing my lease. Was most impressed by Dan who has recently joined. Peter Chaplin
Thank you Peter, always a pleasure dealing with you.
5/5
TrustpilotVinnie from Renewals - a star!
We have been delighted with the service by Vinnie from Renewals - highly professional, responsive, helpful, and a delight to work with. We never felt that we were just one of many generic clients. Thanks, Vinnie!
Dear Mr Tan,Thank you for the lovely review!We managed to get there in the end! Your patience through the process is greatly appreciated.Kind regards,Vinnie
5/5
TrustpilotThey’re the best!
Michal and the KF Lettings team are a pleasure to work with and I’d never consider using another agent. Can’t speak highly enough about the service they provide!
Hi David, thank you for your kind words. As always, it has been a pleasure working with you and we look forward to working together again in the future. Please do not hesitate to get in touch should you need anything.Kind Regards,Michal, Natalie and Gaia
5/5
TrustpilotI was helpedby an incredibly efficient
I was helpedby an incredibly efficient, transparent and reactive person.Her professionalism has been key in every step of my lease.
Hi Guillaume,Such a pleasure to work with you and to meet you!I hope you love your stay here,All the best,Ines
5/5
TrustpilotTrustworthy team and amazing service
Jared and James are a top class tier team! Very professional, reliable and trustworthy!They found fantastic tenants for our beautiful penthouse. Very happy with the service provided! Highly recommended!
Dear Cristina, Thank you for your kind words, it has been a pleasure working with yourself and Alex and we are so pleased you are happy with the tenant we found. Look forward to speaking soon. Very best,Jared
4/5
TrustpilotGood management service
We've been using KF property management services since 2010 and are very satisfied. In recent years, their property manager, Shantel Sikanartey, has helped to maintain our property in good shape. Will stay with KF.
Thank you so much for taking the time to leave such a kind review. It is very much appreciated. Should you need my assistance in the future, please don't hesitate to reach out.Warm regards,Shantel
5/5
TrustpilotKnight Frank were very helpful
Knight Frank were very professional. They were able to introduce a number of potential tenants to us very quickly, one of whom subsequently signed at the asking rent. Knight Frank held our hand through the process
Dear Ian, many thanks for your review. I am please to have been able to find a tenant so quickly, I am happy that we all worked well together and it was such a swift process from start to finish. Hope to speak soon! Jamie.
5/5
TrustpilotGood Customer Service
Very helpful accounts support from Ehteshaam Ahmed, polite, efficient and prompt response in dealing with my request, which is consistent with the service I receive from Knight Frank.
Thank you very much for your glowing review Karen! It was a pleasure assisting you and I look forward to continuing to provide the service you have come to expect from Knight Frank
5/5
TrustpilotThe best experience!
Had the best experience working with Sophie Alexander; a consummate professional who made the whole search so much less stressful than I’ve experienced elsewhere. She’s a credit to KF!
Hi Charlotte, thank you so much for your kind words! It was an absolute pleasure meeting and working with you. I hope you settle in well to your new home.Sophie
5/5
TrustpilotThe entire team members are so helpful
The entire team members are so helpful! From the agent, Michal Bocian, client team Kenny to the ongoing service team Anik Ruparelia. They are very responsive to my request and try their best to help!
Thank you so much for your kind review Bin, we will do our best to continue this service through all our departments!Best wishes, Michal, Kenny and Anik
5/5
TrustpilotOur renewal Negotiator
Our renewal Negotiator - Vinoath has done a great job during the negotiation with the new tenant. He is very responsive and willing to offer his help
Dear Fei,Thank you for the kind words.It was a pleasure to assist you.Kind regards,Vinnie
5/5
TrustpilotEd was great throughout the entire…
Ed was great throughout the entire process and it went really smoothly. Thank you for al your assistance!
We're so glad to hear that Ed was able to provide you with such a positive experience. We appreciate your kind words and hope you'll choose us again in the future.
5/5
TrustpilotKnight Frank means super-efficient and…
Knight Frank means super-efficient and super-effective! Simon Biddulph sorted out any hitches in no time; and his team were super-pleasant to work with. Thanks again KF!
Thank you very much for your kind review. We are glad you are happy with the property and service provided. Should you need any further assistance, please do not hesitate to get in touch. Best wishes, Simon
5/5
TrustpilotMy agent (Louna) is incredibly friendly…
My agent (Louna) is incredibly friendly and responsive. She always provides accurate and prompt answers to my queries about the property rental. She has made the whole renting process smooth.
Thank you for your kind words Elsa. It was a pleasure to help you on this occasion.I hope you are enjoying the property and the building. Best wishes,Louna
5/5
TrustpilotVinnie from Renewals
Our lease was up for renewal and Vinnie helped us work with our landlord to negotiate terms that worked for both parties. He was efficient, responsive, and easy to work with.
Dear Maddie,It was an absolute pleasure to secure your renewal.Thanks for all your patience during the process.Kind regards,Vinnie
5/5
TrustpilotThis is my third year with KF
This is my third year with KF, many thanks of your sweet flats. Brigette from Renewals and Michal are very nice and kind, they helped me a lot. Thanks:)
Hi JiaqiThank you for your kind words and we are pleased to have achieved a great result for your lease renewal.Kind regardsBrigette
5/5
TrustpilotImogen
Imogen was amazing, so helpful! So was Megan! Highly recommend Aud & Stuart
4/5
TrustpilotJosh Ward Bricketts initiative and…
Josh Ward Bricketts initiative and involvement saved the day both in restoring my confidence in Knight Frank after a very lacklustre experience with another and in calming an inexperienced and demanding tenant.
Thank you Derek, I am very happy to have saved the day and restored your confidence. I hope to continue our fruitful collaboration over the course of this year. Best wishes, Josh
4/5
TrustpilotA professional & polite service
Walid and the lettings team were professional, polite and proactive in ensuring a smooth transition to the new tenancy at our property.
5/5
TrustpilotI would like to thank the Knight Frank team
I would like to thank the Knight Frank team, namely Millicent Finch, Nathalie Stocker and Kim Brooke, for their kind assistance. Reliability, honesty, accuracy and professionalism - these are the qualities that distinguish these wonderful people.
It was an absolute pleasure assisting you with your move. We wish you both all the very best in your new home and hope to assist you again soon.Kind regards,Kim, Millicent and Nathalie
5/5
TrustpilotGreat Agency
Great Agency! Special Thank You to our agent Konrad Kruk who helped us remarkably throughout the processes and was always willing to help.
We’re so grateful that you took the time to leave us a 5-star review. Thank you Spas!All the best,Konrad
5/5
TrustpilotJared from Hampstead letting office…
Jared from the Hampstead letting office was exceptional in getting us a new tenant and his advice helped secure the tenancy in a very short time frame. Highly recommended
Thank you, Marko, for your kind words. It has been a pleasure assisting you. Jared
5/5
TrustpilotMonika at Knight Frank is prompt and…
Monika at Knight Frank is prompt and courteous and helped me sort out rental issues immediately as they arose.
Thank you Nicole. I am very glad we have been able to get all issues sorted so well together. I know being a landlord can be challenging at times, but with the right help you can overcome anything and ensure any stress is kept to a minimum. I hope we can continue our success together for years to come.Josh
5/5
TrustpilotVinnie
Vinnie, the renewal negotiator at Knight Frank was knowledgeable and extremely attentive and helpful offering us sound advice on the best deal for us. We were very satisfied with him.
Dear Mr and Mrs Taylor,It has been a pleasure to assist you in agreeing on a renewal with your current tenants.Thank you for the kind review.Kind regards,Vinnie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
