Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotJosh at Knight Frank
I can commend Josh for his helpfulness, knowledge and professionalism while acting as property manager for my rental property. I feel that I can ask his advice - and as a first time landlord that is something I definitely need.
Aud · 28 March 2024
Agent replied · 22 October 2024
Thank you Audrey. I am very happy to be your trusted advisor and be able to assist in all matters relating to property. Being a first-time landlord can be a daunting undertaking for some, so helping to make your experience stress-free and easy going is a real pleasure. Best wishes, Josh
★★★★★ 5/5
TrustpilotA very professional & efficient service
Both Laura and Harriet, from the Wimbledon Village lettings team, were extremely efficient and professional when handling the re-letting of our property. They both ensured that we were always kept fully updated of progress and the team were at hand to assist whenever possible, going beyond what was necessary. A big thanks to all.
Susan · 18 April 2023
Agent replied · 22 October 2024
Thank you Susan! It is always a pleasure working with you too and we are so pleased you are happy with your new corporate Tenant.Kind regardsLaura and Harriet
★★★★★ 5/5
TrustpilotKnight Frank Fulham
Myself and my partner were looking a flat to rent in Fulham and Summer from the Knight Frank office was very helpful! She is always very responsive to any queries we had and the rental process has been very smooth and efficient!
Isobel · 14 February 2024
Agent replied · 22 October 2024
Thank you ever so much Isobel for your kind review. It was a pleasure assisting you. Summer
★★★★★ 5/5
TrustpilotBrigette from renewals has been very…
Brigette from renewals has been very helpful for me over the past few years, always helping me secure a good deal and keeping a great relationship between me and my landlord maintained over the years. Many thanks
Joe · 22 May 2024
Agent replied · 22 October 2024
Hi JoeThank you taking the time to write this review. I am so pleased we came to an agreement that is positive for both you and the landlord. Until next year!Kind regardsBrigette
★★★★★ 5/5
TrustpilotProfessional but human
Professional, friendly and helpful. Charlie especially made me feel I was in trustworthy and transparent company rather than having to sift through the usual estate agent jargon. I wouldn’t hesitate to recommend.
Sophie · 14 August 2024
Agent replied · 22 October 2024
Thank you very much Sophie, I’m glad I could help and I wish you all the best.
★★★★★ 5/5
TrustpilotVinnie was really helpful!
Vinnie was really helpful throughout the process and made renting with Knight Frank a breeze!
Manan · 19 April 2022
Agent replied · 22 October 2024
Dear Manan,Thank you for a great review.All the best in your new home.Kind regards,Vinnie
★★★★★ 5/5
TrustpilotExcellent support
We checked out today from a house managed by Catrin Baker. Catrin has provided excellent support in the past four years. She’s always been kind, responsive and helpful, and we’re grateful for the partnership we had with her
Omer · 24 July 2025
★★★★★ 5/5
TrustpilotThe Complete Deal.
Communication, practical suggestions, sound advice in anxious situations, a positive attitude in the face of adversity. What more is there to wish for at one of the most anxious times in our lives? Our consultant, EDH, (Edinburgh Office) achieved over and above our expectations in what hasn't been a diificult year for property sales. Exceptional service.
Trevor · 11 December 2024
★★★★★ 5/5
TrustpilotGreat agents that communicate
Great agents that kept us and all involved well informed and updated regularly on progress within the chain, some times a few to many communications But better to be that way.
Mrs · 24 August 2024
Agent replied · 22 October 2024
Thank you for your kind words Angela, it was great working with you and getting this across the line. I hope you settle in well. Florence and the team at Knight Frank
★★★★★ 5/5
TrustpilotExceptional customer service
I worked closely with Patricia when my property came up for rent again. She was exceptional and so prompt in responses and her due diligence was excellent. This made my experience so easy esp when travelling abroad at the time.
Neelam · 11 March 2024
Agent replied · 22 October 2024
Thank you, Neelam, I appreciate your kind words, I am glad I could assist you in letting your property and finding you suitable tenants. Patricia
★★★★★ 5/5
TrustpilotI was looking for a new flat to rent…
I was looking for a new flat to rent and had a great experience with Emily Hooper who was always responsive to answer. Really happy to go through this process (which could be heavy) with Emily. Thank you
AURELIE · 17 April 2024
Agent replied · 22 October 2024
Thank you so much for your lovely review Aurelie 😊 It was a pleasure working with you. Emily
★★★★★ 5/5
TrustpilotLouna is so helpful❤️like working with…
Louna is so helpful❤️like working with her❤️
ECHO · 20 December 2024
★★★★★ 5/5
TrustpilotGeorge Manolache
George Manolache, property manager for my flat in Fulham has been super helpful and efficient.
Hilary · 17 March 2022
Agent replied · 22 October 2024
Thank you, Hilary. It is always a pleasure assisting you.Thank you. George
★★★★★ 5/5
TrustpilotExcellent service - over and above
Excellent service from Daniel our property manager. He went over and above to help and provide immediate assistance. He also checked at each point to ensure things were running smoothly
Jo-anne · 3 September 2024
Agent replied · 22 October 2024
Thank you Jo-anne. It really is a pleasure assisting you. If there is anything else I can do in the future, please do not hesitate to contact me. Daniel
★★★★★ 5/5
TrustpilotGreat service
Worked with James King to find and move into a new property. Support was amazing, and everything went smoothly. Highly recommend!
Stoyan · 1 May 2024
★★★★★ 5/5
TrustpilotPrompt and Courteous Service Beyond Expectations
They handled all the procedures promptly and efficiently. Additionally, I am very grateful for their thorough and courteous responses to any questions I had.
Fumiki · 1 December 2024
Agent replied · 27 December 2024
Dear Miura sama,Thank you for your great review.It has been our pleasure to assist your home search via our Japan Desk and our Wapping Team.I hope you will have a pleasant stay during your tenancy!Thank you,Team Japan Desk and Wapping
★★★★★ 5/5
TrustpilotWalid offered us a top level of…
Walid offered us a top level of service, everything went really smoothly, something unexpected happened during the time but it was sorted the next day, I would recommend him and knight Frank for their professional service.
Sa · 17 May 2024
Agent replied · 22 October 2024
Dear Josh,Oliver and I are very grateful for you entrusting us to look after your interests.We both look forward to working with you once more.Best,Walid and Oliver
★★★★★ 5/5
Trustpilot5 star service
Excellent experience with Knight Frank, and Patricia Tumba in particular, as we completed on our property recently. Very helpful and responsive. No complaints at all. 5* service.
Kong · 16 October 2024
Agent replied · 22 October 2024
Thank you Kong for your kind feedback. It has been a pleasure helping you and your daughters. Patricia
★★★★★ 5/5
TrustpilotSuper happy
Such a lovely company who has facilitated my move with baby. I am especially grateful to Laura Heron who has helped me wonderfully with the renewal of my tenancy. She guided me through the process with excellent clarifications and prompt replies.Thank you!
Consumer · 15 January 2024
Agent replied · 22 October 2024
Thank you ever so much for your kind review. I am thrilled I could be of assistance. Laura
★★★★★ 5/5
TrustpilotGreat experience with Sarah Rynne from…
Great experience with Sarah Rynne from the Wapping officeShe is very patient and helpful and always reply to email quickly and actively help me solve the obstacles encountered in renting a house.
YiZhu · 24 July 2024
Agent replied · 22 October 2024
Hi YiZhu, thank you so much for your kind review. It’s been wonderful working with you recently and I wish you all the best in your new home! Kind regards, Sarah
★★★★★ 5/5
TrustpilotLouna from the Tower Bridge office.
Louna from the Tower Bridge office is always willing to do what it takes to help when needed and will go above and beyond to ensure a smooth process.
Grant · 9 September 2024
Agent replied · 22 October 2024
Thank you Grant for your kind words. It was a pleasure assisting you. Louna
★★★★★ 5/5
Trustpilotvery efficient team
The team (Ivanka and Lucy) were very efficient and helped us prepare the lease in very short time. I will recommend their services.
Leila · 8 December 2024
Agent replied · 27 December 2024
Dear Leila, Thank you for your lovely review. It was a pleasure helping you and your family find your new home. Best wishes, Lucy and Ivanka
★★★★★ 5/5
TrustpilotI was impressed how fast I rented my…
I was impressed how fast I rented my apartment. Also, everything that the team told me when I meet them the first time They delivered. Highly recommend
David · 9 October 2024
Agent replied · 22 October 2024
Thank you for your kind words David. It was a pleasure assisting you. Patricia
★★★★★ 5/5
TrustpilotDan from Renewals
Have been working with knight Frank for several years. Has been constantly providing professional services throughout the years. The renewal process went smoothly and timely. Very satisfied.
Eve · 9 October 2024
Agent replied · 22 October 2024
It is fabulous to hear you are satisfied after dealing us with for a long term; I look forward to assisting again in the future.Kind regards,Dan
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
