Every review we hold for the Guildford office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWarning to other buyers
Last weekend we travelled more than 5 hours to view a property advertised by this agency, believing we were about to see our future home.
On arrival, we were informed that the property could not be viewed because the seller could not secure the property. Later, we were told that the owner had changed the locks without the agency’s knowledge. Unfortunately, we were not informed about this in advance, which made our journey completely unnecessary.
After this, the agent told us that she would send a video viewing of the property, however no video was ever sent, nor did we receive any further update or explanation.
We found another property advertised by the same agency at a similar price, which could have at least been shown to us via video viewing. Communication overall was very poor. I tried to contact the agent by phone, but my calls were not answered, despite the situation. I believe that after such an inconvenience, a proper conversation would have been the minimum courtesy.
This experience was extremely disappointing and emotionally exhausting for us. We have since continued our search with other sellers. I am sharing this to warn future buyers to be cautious, so they do not experience the same situation we did.
Timea · 17 February 2026
★★★★★ 5/5
GoogleWe bought a house in Guildford, with curchods acting as seller agent. V impressed with how professional and organised the team were, in particular Henry as lead agent. Extremely grateful for how accommodating they were, in terms of organising a number of visits from us, surveyors, and builders . Many thanks !
Mike · 12 May 2024
Agent replied · 30 December 2023
Dear Mike, Thank you for your review and I'm pleased you enjoyed your buying experience with Henry and the team. You've got some fantastic plans for the property and we can't wait to see all the changes. Best wishes, Charlie Simpson - Partner
★★★★★ 5/5
GoogleMy partner and I had a great experience with Kat Mroz at Curchods helping us buy our first home. From first viewing to post-completion, Kat has really taken a lot of stress and worry out of the property purchasing process, and always remained for us a dependable, responsive and helpful point of contact whenever we encountered issues or had questions. A big final thanks for all your kind and professional support, and wishing you and the team all the best!
Ricky · 5 February 2026
★★★★★ 5/5
GoogleClint was great. Brilliant and honest communication throughout the entire process! Sold our house after a single day of viewings!
Tom · 16 July 2025
Agent replied · 16 July 2026
Thank you so much Tom, it was a pleasure helping your beautiful family move. Good luck and see you on moving day!!
★★★★★ 5/5
GoogleKat Mroz is an asset to the team. A consultative seller, taking your needs into consideration. Not just trying to make a quick sale. Would reccomend.
Tinus · 2 May 2025
Agent replied · 11 May 2026
Hi Tinus, Thank you for your 5-star review. They really help us grow the business. I am certain you purchased a really good home and I hope you are enjoying life in the village. Best wishes, Charlie Simpson - Partner
★★★★★ 5/5
GoogleKat Mroz was the estate agent that I bought my house through, she is very personable, empathetic and professional. It was a long journey (10 months from initial viewing to moving in) but we maintained rapport throughout. She is different …
Philippa · 8 October 2024
Agent replied · 30 March 2024
Hi Phillipa, Thank you for your perseverance throughout the whole transaction and congratulations on getting there in the end. We really enjoyed working with you and thank you for your positive feedback. Kind regards, Charlie Simpson - Partner
★★★★★ 4/5
GoogleGiving four stars because of the lack of viewings - but this was probably due to the slow house market and I believe Curchods did their best. I dealt mainly with Jessica in the Guildford office who was always lovely and very helpful. They kept me updated and chased solicitors when necessary. Thank you Curchods! Liz
Liz · 1 November 2025
Agent replied · 31 December 2025
Dear Liz, Thank you for your positive feedback. It was not an easy property to sell but I am pleased we managed to find the right buyer for you in the end. It was also extremely quick from the sale being agreed to completion. Kind regards, Charlie Simpson - Partner
★★★★★ 5/5
GoogleWe are delighted with all the help Laura Woodward has given us in our pursuit of our dream house. Since we first met Laura she has supported and encouraged us, keeping in touch and responding quickly to our calls. Thank you Laura for your time, knowledge and expertise.
Martin · 12 May 2024
Agent replied · 24 June 2023
Dear Mr & Mrs Murray
Thank you so much for your fabulous review. I know that Laura will be absolutely … More
★★★★★ 5/5
GoogleFrom the moment I met Garry I was impressed with his professionalism and service offered. Garry kept in regular touch over an unavoidable protracted time before property could be put on the market. Garrys professionalism was mirrored by …
Gerard · 8 October 2024
Agent replied · 30 December 2023
Hi Gerry,
Thank you so much for your positive five-star review which is truly appreciated. I have to say on a personal level that it was an absolute pleasure to be able … More
★★★★★ 5/5
GoogleCharlie and the team were so supportive from start to finish, even when everything was taking a downwards dip they managed to hold it all together for us! Thanks so much.
Lucy · 24 December 2025
★★★★★ 5/5
GoogleI had a rental flat in Guildford To Let. Matthew and the whole of the rental team worked hard to find me a tenant and provided excellent customer service. They were constantly updating me on viewings, always there when I called, to answer my queries and assist me where needed. They have now found me tenants who moved in today. I would like to send a big thank you. I would recommend Curchods Guildford.
Tracey · 1 February 2026
★★★★★ 5/5
GoogleJust completed on our first home last Friday, and had an absolutely phenomenal experience with Bertie and Matthew from Curchods Guildford. Nothing was ever too much to ask, and both went above and beyond helping us with our concerns or queries. They were on the other end of the phone whenever we needed them, often after the end of the working day, and really helped propel our purchase forward... who knows where in the process we'd be without there help!
I really couldn't recommend Bertie and Matthew enough - such personable people who really seem to care about your purchase as much as you do!
We're now very happy homeowners! Thanks to you both!
Louise · 24 February 2020
Agent replied
Hi Louise,
Thank you so much for your wonderful review. I know Matthew and Bertie worked really hard to get your purchase over the line in a timely fashion with as little fuss as possible which given your comments I think they achieved! Do pop in to say Hi when you are in town.
Regards
Garry
★★★★★ 5/5
GoogleHenry Offin - what a guy, he helped us recently purchase a house. Henry was the main reason we stuck with it. He was always at hand to answer any questions and is a credit to Churchods.
Thanks Henry and all the best
Jonathan · 12 May 2024
Agent replied · 29 July 2023
Hi Jonny, We're really pleased that contracts were finally exchanged last week. Thank you for your patience during the transaction and persistence to get the deal over the line. I know Henry enjoyed working with you and is extremely … More
★★★★★ 5/5
GoogleMy elderly parents sold the family home they built over 50 years ago, through Curchods Guildford to downsize. Whilst this was an extremely emotional and stressful time for them, Kat Mroz sensitively and professionally guided them through the sales process. Excellent and prompt communication via email and telephone throughout, I would highly recommend.
Deborah · 5 October 2025
Agent replied · 11 May 2026
Dear Deborah, Thank you on entrusting Curchods to sell your home. We enjoyed working with you and although it wasn't a straightforward sale - we thankfully got their in the end. Best wishes, Charlie Simpson - Partner
★★★★★ 5/5
GoogleSelling your property can be stressful but with a good agent the process can be positive especially with Curchods, who were very supportive and helpful from start to finish and during the time the sale was going through. Communication was excellent and the team gave a first class service. I high recommend them.
Keri · 26 June 2026
★★★★★ 5/5
GoogleReally happy with the service I am getting as a client so far. The tenant in my property had not paid their rent on time, Lizzie and the team were very instrumental in ensuring payment was made by the tenant, despite the slight delay. I am …
Gee · 17 June 2025
★★★★★ 5/5
GoogleCharlotte on behalf of Holbrook was amazing from start to finish. Honestly, she made a daunting experience for me a breeze. I could not have completed or navigated the process without her and right before everything shut down for the festive season. Thank you so much.
Louise · 17 June 2025
★★★★★ 5/5
GoogleI have had the pleasure of dealing with Mansons for many years as both a landlord and in an estate agent capacity. The whole Mansons team are extremely approachable as well as professional and extremely capable. I would not hesitate in recommending them to others and hope that we are able to work together again soon.
Anna · 17 August 2025
Agent replied · 17 August 2026
Anna, thank you 🙏 so much for your wonderful five-star 🌟🌟🌟🌟🌟 review of Mansons Property Consultants. We are truly grateful for your continued trust and support over the years, both as a landlord and in an estate agent capacity. It’s … More
★★★★★ 5/5
GoogleCurchods were fantastic to work with when purchasing our home. We dealt with Henry and found him amazing. They were very accommodating for viewings, organising surveys and inspections and liaising between ourselves and the vendor. I would highly recommend their services.
Dave · 12 May 2024
Agent replied · 26 August 2023
Hi Dave, I hope you are enjoying your lovely new home and I'm glad you had a great experience working with Henry. Please feel feel to reach out if we can be of any support in the future. Charlie Simpson - Partner
★★★★★ 5/5
GoogleJust exchanged on a house with Curchods - brilliant service from everyone I spoke with. Charlie was always accomodating and incredibly helpful throughout. Henry then took on the viewings and negotiating and likewise couldn't have done more for us. Highly recommend.
Will · 12 May 2024
Agent replied · 21 March 2024
Hi Will, Welcome to the bight lights of Guildford!! Super happy for you and thank you for leaving us a 5-star review. We look forward to seeing you again at completion. Kind regards, Charlie Simpson - Partner
★★★★★ 5/5
GoogleWhat can I say that's not already been said about this truly awesome team of digital experts in their field.
This team are at the peak of their game, their customer service is like nothing I've ever seen before, if you have ANY issues what so ever they are on hand to guide you through your issues and easily rectify them and get you back on your way.
Credit where it's due your team really are great.
Thank you
Austen Blakemore
Austen · 18 June 2018
Agent replied · 18 June 2026
Thank you Austen! We really appreciate the feedback!
★★★★★ 5/5
GoogleMy experience with Hollbrook & Co has been excellent from start to finish Charlotte went above and beyond to help me get the house I wanted. Over the last year Sam has always kept in touch hes very reliable and friendly, Sam has brilliant …
Katy · 17 June 2025
★★★★★ 5/5
GoogleI really felt Holly and Sam had our best interests at heart and were always invested in getting our sale over the finish line. They were able to settle my nerves and offer just the right amount of expert advice and support. They never lost enthusiasm for the process even when things became complicated and thus gave us confidence.
Jo · 5 July 2025
Agent replied · 5 June 2026
Thank you for your feedback.
★★★★★ 5/5
GoogleWe had the best experience with Curchods. As first time buyers we had very limited knowledge and Adam guided us through every step whenever we needed a hand. The communication was brilliant, we always knew where we stood during the process and there was consistent clarity. We will hopefully use Curchods in the future, whenever we move.
Dan · 5 May 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
