Lovelle Grimsby Sales reviews

★★★★★ 1/5

Google

Was purchasing a property through them, the property was made sold subject to contract, my solicitor was getting on completing the sale and then they allowed another offer to be accepted. One big waste of time and energy. Cameron showed very little empathy and Lucy who dealt with the sale never bothered to even call me. The worst experience I have had buying a property.

Mark · 27 August 2019

★★★★★ 5/5

Google

Have sold all my houses with Lovelles, great communication, friendly, knowledgable and professional. Went above and beyond to keep me informed and keep matters moving when sometimes this process isn’t always as straightforward as we would …

Sinead · 16 April 2025

★★★★★ 5/5

Google

Lovelle is providing a great service, whether on the letting management side or with purchase/sale transactions. For many years, they are looking after my investment portfolio. In particular, I like their responsiveness, professionalism and “customer first” approach. A great experience working with the Lovelle team.

Oliver · 6 December 2024

★★★★★ 5/5

Google

Had a great experience working with Jo at Lovelle, it has been refreshing to have somebody be proactive and keeping us up to date when purchasing a house in the local area at this competitive time! Jo has been very helpful and patient throughout the process. Thank you!PositiveResponsiveness

Ian · 26 August 2022

★★★★★ 5/5

Google

We have recently completed a tenancy agreement with Lovelle’s. Every member of staff has been positive and friendly, all our questions (email and phone) were answered fully and promptly. It’s obviously a busy office but we’ve always been able to speak to whoever we needed to. Their advice regarding the whole process was invaluable.

John · 26 August 2021

★★★★★ 5/5

Google

Sold our property with this company highly recommend, smooth transaction, team was excellent kept you updated with progress at all times.

Steven · 12 April 2024

★★★★★ 5/5

Google

I honestly cannot thank lovelle bacon's enough after they sold my house in autumn last year in 16 days for a top price with no hassle. They may cost slightly more than smaller firms but they are worth every single penny, Lewis and his sales team do an incredible job. You will not regret using them

Magpie · 27 August 2019

★★★★★ 5/5

Google

I attended a viewing by Joanne Gerrard and was very impressed. She had good knowledge of the property and answered all my questions. She was friendly but professional and I would be very pleased to have further viewings with her!

Natalie · 26 August 2022

★★★★★ 1/5

Google

Applied for several properties in cleethorpes area, we will put you on the list for viewing, three days property is let with absolutely no contact for a viewing. Reason? Am disabled and unable to work!!!!! Disgusting work practicesNegativeProfessionalism

Dreemi · 26 August 2022

★★★★★ 5/5

Google

Recently purchased a property through the Lovelle Grimsby Team. It was a pleasure to deal with them. I was kept informed of progress throughout the purchase. All the staff are very friendly and are happy to help with any query. Would definitely recommend!PositiveResponsiveness, Professionalism

Harry · 26 August 2021

★★★★★ 1/5

Google

Its now two weeks since your people started work on my shower, anyone comming to finish half baked budget n bodge it job. smelling bad now! Also you have to rate your company with atleast one star to post this comment...... Out of Ten, Ten being above great, i give -Five

Michael · 27 August 2019

★★★★★ 1/5

Google

horrendous is the only word I can use to describe my experience with this estate agents. From day one, the woman who I believe to be the manger was patronising towards me and my mum. This was my first time moving out with my boyfriend and his friend. She didn’t want us to move into the property, because there would be three young people living in the house. However, we’d already met the landlord and he was more than happy to have us rent out one of his properties. Day one of moving out, they gave us the wrong key and insisted they’d given us the right one and it was just that we wasn’t turning the key properly. We reported several problems with the house such as bad damp and mould and they never reported this to the landlord. They messed us about on three occasions saying that someone was going to come view the condition of the property, three different occasions and no one showed and resulted in a loss of money due to taking time off work eating for someone to show. We would t have minded but no one ever contacted us letting us know no one was going to show. Finally on the 4th occasion, someone showed and was really impressed with the condition of the house, just couldn’t believe the damp and mould hadn’t yet been looked at so he took pictures and said he’ll report it and we should hear from someone soon. We rang occasionally hoping for answers but months passed and still the problem wasn’t resolved. We were paying for a house/ a service, we were upholding our end of the tenancy agreement yet the estate agents were getting away with not upholding there’s. Eventually, we’d had enough so we rang the estate agents asking if there’s any chance we could leave the one year contract early because of something to do with a six month break out clause and they informed us we could. I’d say about a week later, we received a latter including the date in which out tenancy agreement ends which was just in a about a months time. We arranged and paid for furniture removal and one of us tenants had sorted another property out and paid out a deposit. We all moved out to only receive a letter saying we couldn't leave the contract early and that we’ve got to continue paying until the one year contract runs out. We questioned this, however they tried sending us the previous letter out again, this time they'd removed the date, luckily we kept the pervious letter which stated the end of tenancy agreement date they agreed to on the phone. We went into the estate agents querying their mistake and they denied everything. So we asked to listen to the phone call because it states they record all phone calls. However they couldn’t find it and it had been deleted. We only later found out the woman who was suppose to get up this phone call for us and told us she couldn’t, was the mother of the girl who made the mistake of telling us we could move out early and that we wouldn’t have to make anymore payments. In result of this, we had to continue paying for rent and council tax for another 4 months. They were never interested in helping us. If they’d have stated to us we could leave the property but would have to continue payment, we wouldn’t have been daft enough to leave the property. In fact they said the opposite, we could leave the contract early and wouldn’t have to continue paying rent or council tax because of a “six month break out clause” she stated. After my experience with Lovell bacons, I would never go through this estate agents again even if it meant me getting my dream home, never mind recommending them to anyone else.

Beth · 26 August 2020

★★★★★ 5/5

Google

Really polite and quick

Bianca · 7 October 2024

★★★★★ 5/5

Google

Really great service, positive, flexible, very helpful!

Steven · 15 August 2024

★★★★★ 1/5

Google

Doesn't give attention or importance when you email, ring or leave a message about problem in rented property. They just want your rent.

Crisanta · 26 August 2023

★★★★★ 5/5

Google

As a new investor to the area, I decided to go with Lovelle Bacons letting team. Their local knowledge has been so valuable. The team have been excellent. Good communication, found great tenants and are always available to anwser a question. They really have gone above and beyond.

Shyam · 27 August 2019

★★★★★ 5/5

Google

Lovely lady came to do my house inspection, she was very professional and respectful, a*.

Sweet · 8 February 2024

★★★★★ 5/5

Google

Couldn't rate Holly Oakley any higher, went above and beyond and ensure we got the best sale price Highly recommended

Matthew · 26 August 2023

★★★★★ 1/5

Google

Rude when you can finally get a hold of anyone there or just straight up ignorant, Will quite happily lie to your face and need any work doing good luck getting that from these lot.NegativeResponsiveness, Quality, Professionalism, Value

Dan · 26 August 2021

★★★★★ 5/5

Google

Lovely people who go the extra mile for you

Caroline · 12 April 2024

★★★★★ 5/5

Google

Honestly, the best estate agent experience i've ever had. Team are responsive and work hard for the sale - would and have recommended to many friends and family locally.PositiveResponsiveness, Professionalism

Liza · 26 August 2022

★★★★★ 5/5

Google

I rented from Lovelle for over 5 year and can't fault them . I only moved out as I got offered a council house and lovells help me out with everything . Grimsby lovelle is good and would defo rent again.

Robert · 26 August 2020

★★★★★ 5/5

Google

Lovely set up , professional and communicate well.

Cyril · 23 March 2024

★★★★★ 5/5

Google

No one could have worked harder than Lewis to get the offer we wanted in the time we needed. Appraisal to offer in less than 3 days.

Victoria · 26 August 2022