Trusted Agent profile · Grimsby, Lincolnshire

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DDM Residential Grimsby reviews

4.7

★★★★★ Excellent

516 reviews across 2 platforms

Osborne Chambers, 25 Osborne Street, Grimsby, Lincolnshire, DN31 1EY

Part of DDM Residential, see every office.

DDM Residential's office in Grimsby, Lincolnshire, at Osborne Chambers, is rated 4.7 out of 5 across 516 reviews on two platforms, including 321 Google reviews rated 4.7.

Google logo

4.7 / 5

321

Reviews on Google

This office

Facebook logo

4.7 / 5

195

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

About DDM Residential Grimsby

Welcome to DDM Residential Grimsby, North East Lincolnshire At DDM Residential, we’re proud to deliver exceptional estate agency services that have been a hallmark of our reputation since 1889. Our Grimsby branch is dedicated to serving the vibrant community of Grimsby and the surrounding areas. Whether you’re looking to buy, sell, rent, or invest in property, our expert team is here to ensure your journey is smooth, efficient, and tailored to your needs.

Reviews

Every review we hold for the Grimsby office, from every platform, shown as written. First names only.

5/5

Google

Excellent support and service over the years!! I have been working with Doug and his team since 2010 with a second property I …

Jason · 8 October 2023

Agent replied · 21 March 2024

Thank you for the lovely review Jason.

5/5

Google

The team at Evolution IT is lead by Duwayne Lake who is not just super helpful but thorough, patient, knowledgeable and effective. I've lost count of the number of times i have called him at inconvenient hours to sort out something that was probably my shortcoming in the first place and he ALWAYS resolves the issue swiftly. His colleague Ricki Rajah is in the same mould. 5 stars for sure but would award more if i could!

Ian · 1 June 2021

5/5

Google

I wouldn’t hesitate recommending Charlotte from prospect. She has been great and helpful in our house search. She makes it a point to understand the needs of the customer and follow up with suitable suggestions for properties. She is always available for any questions and is quick to respond. Overall it’s been a great experience with Charlotte and I hope we find the right property through her.

Chetana · 5 June 2025

5/5

Google

Lexi orchestrated the purchase of a property for me. Jumped through hurdle after hurdle for us and made the process incredibly pleasant. …

Callum · 8 October 2025

Agent replied · 8 May 2026

Thank you so much for your kind words. We’re delighted to hear that Lexi was able to make the process a smooth and … More

5/5

Facebook

Thanks to Mike and Doug of DDM Grimsby who are truly the power duo! Prior to DDM, we used another agency to sell our house. Needless to say, it was lacking in so many aspects. The moment we signed with DDM however, Mike was right on the ball. Nothing was too much trouble, was always on top of things and prompt with updates. Doug as well has been so helpful throughout, providing us with expert advice whenever the process hit any bump on the road. Mike and Doug both know how challenging our case has been yet they have been the most positive, enthusiastic and professional pair we’ve had a pleasure of doing business with and will definitely come back in the future!

Celeste · 9 August 2020

5/5

Google

Since DDM have taken over my Rented property they have been nothing but attentive and helpful, Gemma from the Grimsby branch in particular after coming to do my house inspection arranged for repairs to be done and followed through within weeks, a great company!

Thyla · 5 February 2025

Agent replied · 22 March 2025

Thank you for the lovely review Thyla.

5/5

Google

Charlotte showed us around a property yesterday. She was knowledgeable about the property answering all the questions we had and more. Very friendly and relaxed throughout. Very easy process to book with good availability

Tom · 5 June 2025

Agent replied · 5 June 2026

Hello Tom, Thank you for the 5 star review! Glad you had a great experience with Charlotte. Kind regards

1/5

Facebook

Following the purchase of a property through DDM at the end of March I was asked to review my experience although I wasn’t certain I would as my thoughts of their service are mixed.My experience with DDM began at the first viewing where the agent was clearly disinterested and actually left the tenant to show us around the property. Nevertheless, I ended up putting an offer in on the property which was accepted. At this stage I requested that we arrange a second viewing in a couple of weeks once the searches were back, but seemed to hit a brick wall with this.Anyway, then Coronavirus came along and put us all in lockdown. I explained several times that I was not buying the house without a second viewing and despite waiting over a month and chasing on multiple occasions I still didn’t have a viewing and Seller was getting agitated at me!At this point Zoe took over, she was extremely helpful and I could not fault her service. Naturally there were some obstacles with the Virus but my Solicitors (shout out to BG) managed to negotiate in the end.This is when we found the property in an absolute state. After speaking with my Solicitor we did manage to reclaim some costs from the tenants deposit and Jo in DDM lettings was very quick to respond, explain the whole process and to negotiate a settlement in this respect.The floorplan was incorrect and not all measurements were given. As the property was let by DDM there are naturally some things you would expect such as working smoke alarms, gas safety reports and Electric Reports, none of which were provided by the seller and the electric reports were probably not carried out as the electrics in the property were dangerous. The stop tap in the kitchen leaked everywhere and destroyed the kitchen cabinets and the floor. Athough this is more the Sellers dispute with the lettings team.In these unprecedented times it is only natural that errors occur and there are new ways of working but a lot was left to be desired and I would not choose to use DDM when it comes to reselling the property in the future.

Louise · 15 April 2020

5/5

Facebook

100% reccomend ddm the hole team is fantastic couldn't helped us better.. specially micheal who dealt with us professional and did everything he could to make it pleasant experience and helped and made sure we understood the hole process thank you Micheal an hole team at ddm grimsby

Danielle · 5 March 2020

Agent replied · 24 June 2023

Hello, sorry for infringing your privacy. When I was checking some sport news on Facebook, I saw your beautiful profile picture. I tried sending you a friend request, but it failed. I thought it was your friend so I decided to write something awesome in your comment box. Maybe we can be friends. Well, if you don't mind, you can send me a friendly request and let's be good friends here, I'll love it

5/5

Facebook

Excellent service! Cant thank Katie enough!! Very professional! We weren’t even selling our house with DDm we were purchasing from them , but they helped no end! Phoned with updates, chased people and kept us sane at testing times ... would highly recommend them 💕✨🥰

Kirsty · 4 January 2021

Agent replied

Thank you Kirsty. So glad I could help. You know where I am if you ever need anything!

5/5

Facebook

Honestly, Rachel Shadlock is an amazing mortgage and protection consultant.She got me through the mortgage process with so much patience and kindness. I could not have done it without her. She responds so quickly and informatively in ways a total amateur like myself can understand and she got me a mortgage when nobody else could. I am so grateful to her, and DDM (who I have also rented from in the past and highly recommend). Thank you so much for everything.

Alexandra · 16 January 2020

5/5

Facebook

Absolutely fantastic ! Katie is amazing 5***** She found us a house that ticked all our boxes and she literally did everything ! We needed a quick completion and Katie called and chased everyone up daily . We had a very difficult journey with a difficult conveyance team & genuinely believe that had it not been for Katie’s determination and persistently phoning and chasing we would of never completed on this purchase . I would highly recommend anyone buying or selling a house to use DDM for a 5 star first class service

Marisa · 4 September 2019

5/5

Facebook

I can not recommend Zoe at DDM enough. She went above and beyond to get a very difficult purchase through and helped to reduce stress levels as best she could. Always on hand. Hope you enjoy your bottle of wine Zoe. You’re the absolute best!

Kenneth · 10 September 2020

Agent replied

Thank you so much. It really was a pleasure to get you your dream home

5/5

Google

Great Estate Agents Friendly and knowledgeable Especially Doug Would highly recommend you use DDM Residential if you are looking to sell or buy a property.

Simon · 5 February 2025

5/5

Facebook

What a wonderful, stress free process selling our property through DDM Grimsby, nothing was too much trouble, very clear detail with regular updates how things were moving forward.An extra shout to has to go to Doug, for always going the extra mile Thank you all so much,David

David · 24 September 2019

Agent replied

Thank you David for the review and good luck with the move!

5/5

Google

DDM has been great helping us through the process of our sale and move. Easy to use and friendly and eager to help wherever they can. Through DDM our house was sold with in the week of being put on the site more than we could have asked …

Amber-Lea · 8 October 2024

Agent replied · 21 March 2024

Thank you for the lovely review Amber-Lea. We appreciate the business and thank you for trusting us with your home.

5/5

Facebook

Thank you to the Grimsby branch for the swift and stress free sale of our home. Special mention to Michael who went above and beyond to ensure our sale went smooth and he honestly couldn't do enough for us (thank you again!). Outsanding service and highly recommended!

Stephen · 6 May 2019

Agent replied

Thanks Stephen, very much appreciated. Fab work team Grimsby - well done! ??

5/5

Google

Just completed today and ddm have been brilliant from start to finish helping us sell our house. …

Paul · 8 October 2025

Agent replied · 13 May 2026

Thanks for the lovely review and business Paul, we really appreciate you and the business.

5/5

Google

I have recently sold through Prospects winnersh The experience was professionally & efficiently handled with integrity and transparency Special mentions to Jay for excellent photographs, Ellie for always contacting me after showrounds with updates & feedback and to Bernadette for her tenacity in keeping me regularly updated with the chain and sale progress.

David · 5 September 2025

5/5

Facebook

As first time buyers we were completely out of our depth when it came to working with Solicitors and knowing what paperwork was needed etc. If it wasn’t for Fiona Hodgkiss at DDM always being on the other end of the phone or an email away when needed then I don’t know how we would have managed. Fiona gave me all the information and advice needed to help us understand the process. I would highly recommend Fiona to any first time buyers! Thankyou again � x

Olivia · 1 December 2017

5/5

Google

Doug was very efficient in helping us with the process of us moving. Very polite and friendly. …

Jay · 8 October 2023

Agent replied · 21 March 2024

Thank you Jay, we appreciate the lovely review and recommendation.

5/5

Facebook

DDM have been absolutely brilliant for us. Mike at DDM Grimsby was absolutely brilliant at communicating with us throughout this process especially during COVID19. Absolutely would reccomend DDM - if we ever do sell our home I'd absolutely be going with DDM.

Lilimae · 25 June 2020

Agent replied

Thanks for your feedback Lilimae! It really is appreciated and we'd be happy to help in the future if you do ever look to move again :)

5/5

Google

We have dealt with DDM for few years . good team work in managing buy to let very helpful.

Margaret · 8 September 2025

Agent replied · 8 May 2026

Thank you for your kind feedback and for trusting us over the past few years. We’re so pleased to hear the team has been helpful in managing your buy-to-let, and we really value your continued support.

5/5

Facebook

Mike at DDM Grimsby was absolutely spot on for us whilst buying our first home. Continued to work throughout lockdown and let us know with all the relevant updates - constantly keeping us updated! Could not reccomend Mike at DDM enough.

Jack · 25 June 2020

Agent replied

Thanks for your feedback Jack we really appreciate it and we hope you enjoy your new home! :)

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about DDM Residential Grimsby

How many reviews does DDM Residential Grimsby have?

DDM Residential's Grimsby office has 516 reviews across two platforms: 321 on Google, 195 on Facebook (across the whole business).

What is DDM Residential Grimsby's rating?

DDM Residential Grimsby is rated 4.7 out of 5 across all 516 reviews, and 4.7 out of 5 on Google from 321 reviews.

Where is DDM Residential's Grimsby office?

DDM Residential Grimsby, Osborne Chambers, 25 Osborne Street, Grimsby, Lincolnshire, DN31 1EY.

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