Winkworth Greenwich reviews

★★★★★ 1/5

Trustpilot

The A.I. Slop of Estate Agents

Use AI to “enhance” images of listings. Be careful by enhance they mean completely changing the the structure and size of the home. What a waste of time.

Malcolm · 27 May 2026

★★★★★ 5/5

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Reece and Tim of Winkworths Woking have…

Reece and Tim of Winkworths Woking have been amazing, I have been having problems with my solicitors on a property purchased through them. They have gone above and beyond for me and after 7 long months they have helped the situation along tremendously.

Lynda · 17 September 2026

★★★★★ 5/5

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Best estate agent rental experience ever!

After speaking to multiple different Estate agents it's much of the same from everyone but Winkworth were different. Immediately I was listened to and my requirements taken into consideration. I worked with Fabian to find the home I recently moved into. He excelled. I didn't have to drag myself around unsuitable properties and he was the right balance of informative and patient. I didn't feel like I was being pushed into anything nor was I bombarded with endless emails of properties that didn't suit my requirments. It was actually a pleasant experience!

Lee · 21 March 2024

★★★★★ 5/5

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Shaun Blackstock - Best Lettings Negotiator !!

My great experience with Winkworth was 100% thanks to Shaun Blackstock. He was experienced and knowledgeable about the area, was super informed about the property and answered all of our questions and more. Additionally, he was very personable and made our experience run very smoothly. Best Letting Negotiator I have had the pleasure of interacting with.

Alicia · 22 September 2023

★★★★★ 1/5

Trustpilot

Worst service by a mile

Oh dear, I dont even know where to start. We signed the agreement end of June to move in one month later. We stipulated several times in the email correspondences that we wanted to come in to see which furniture and items we wanted to keep and which to toss. The day of the move in happened, and we never received a response to our queries. When we moved in, we were then told that we had not specified in the contract, which items to get rid of (we specifically wrote in the contract: to be specified later, hence why we needed access to the flat prior to moving in). It was a hassle to get the woman to cooperate and she kept saying we hadn’t agreed on this (numerous emails/contract was not enough proof, but I doubt the lady had a law degree specialising in contract law or even just a functioning brain). Ah well!!! After several unpleasant calls, we finally managed to get approval of moving the items and have the larger items removed by a company. But boy oh boy that was a struggle. After having moved in properly a vast majority of the things listed in the contract hadn’t been fixed ie. Heating was broke, cabinets broken, extractor fan broken, windows dirty etc etc. And we even had to throw out 6 large boxes of CRAP, which the agency said was at our expense. Items included: old shoes, belts, broken kitchen units, bondage kit (WOOOOH.. What a surprise), filthy storage room with empty shoe boxes, broken fans, blood stained linen, dirty old pillows and blankets and numerous other fairly disgusting items. We have now asked quite a few times, when we can expect to have fans, toilet flush, extractor fan, broken cabinets, heating etc fixed and we are still awaiting a reply to this. It has been 7 business days since we moved in, so I do hope it gets sorted soon. All in all, TERRIBLE SERVICE!! I wouldn’t recommend.

Kat · 29 July 2020

★★★★★ 2/5

Trustpilot

I am very deeply disappointed!

We've been with the agency since 2017th. We've been having problems with the very old boiler since the end of 2018th and up until now we have had Engineers coming for that boiler around 20 times. We were promised a permanent solution, that never happened. Now we have been left without hot water for 2 weeks, starting 3rd. There were many apologies and promises over the last two weeks but no action upon. Not to say they are well aware we have a vulnerable child at home (how do you manage personal hygiene in times of pandemic with a heart diseased child at home?) AND we offered to help if Landlord doesn't want to invest in resolving the issue. Just a note: Landlord is local home owner and is not paying mortgage on the property we rent, the house used to belong to grand parents.Although there are some very kind people working in the company the company on overall isn't what it should be.I am very deeply disappointed!One upset mum xx

Silviya · 4 May 2020

★★★★★ 1/5

Trustpilot

Very rude agent

Very rude agent, i think their name is Maggie. Was very unhelpful and rude.

Diana · 22 August 2026

★★★★★ 5/5

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Great rental experience with Winkworth…

Great rental experience with Winkworth Kensal Rise. The team are very personable and knowledgeable, and Fabian went above and beyond to make what would normally be a stressful experience very seamless. Thank you !

Yasser · 14 November 2025

★★★★★ 5/5

Google

Guy Epps helped drive our flat sale through to completion, and we had an excellent experience. There was the added complication that the flat has cladding issues which have not been remediated. Guy's knowledge of the local market helped …

Andylilley · 17 September 2025

★★★★★ 5/5

Trustpilot

Great team

Everyone that I dealt with at Winkworth was personable, professional and dedicated to service. I was impressed with the dedication of the agent who showed me properties (Fabian Bachelor) He supported me in finding my new home.

Pauline · 28 February 2026

★★★★★ 5/5

Google

Very positive experience - John and Guy were both very helpful throughout the process. They were regularly checking in with me and the seller if things are on track and were answering my questions. I was part of the chain, the sale process involved multiple parties and they brought it to a successful end despite few challenges on the way. I highly recommend.

Anna · 3 December 2024

★★★★★ 5/5

Google

Guy, Nick, Mauro and the team were excellent- just as Guy promised they would be when we first met him. Due to the chain above us we had a tight timetable and the team worked tirelessly to get our house on the market quickly, potential buyers lined up, and viewings taking place. During the process leading up to exchange Guy and the team went above and beyond and appeared to be the only agents in the chain (including some of their competitors) driving the chain towards exchange. Guy was incredibly responsive on email, even late at night, and despite having “challenging” buyers to deal with. We are glad we chose Winkworth as we cannot fault their effort and commitment to getting our sale over the line. If we ever move again we would certainly look to them to act for us!!! We cannot speak highly enough of the team!

Lisa · 14 November 2019

★★★★★ 5/5

Google

There aren't enough stars to thank the fabulous Winkworth Greenwich Team for everything they did in helping me sell my flat. A massive round of thanks to Guy, Mauro, Nick and Deborah who all played a part in finally getting me to completion. I was in the process of relocating abroad, and selling during a particularly challenging time. Special shoutout to Guy and Mauro who worked relentlessly on my behalf, keeping me updated every step of the way. I also appreciated that I could speak with Nick who was always up-to-date and could advise if Mauro or Guy weren't available. I can not recommend this team enough. Not only are they extremely methodical and professional, they are a true delight to work with.Thank you Winkworth Greenwich!

Cory · 14 November 2019

★★★★★ 4/5

Google

The team at Winkworth in Greenwich were not the ones who found a buyer for our flat in the end but yet we still think they deserve a great review! Of those who came to value the place, Guy seemed most enthusiastic about selling it. Due to their "press 1 for sales..." phone system I rarely struggled to get hold of who I wanted. Responses were always quick. If Nick left a voicemail saying he'd email something it would happen immediately. When viewings were frequent but no offers were coming, Guy was kind enough to come and take a look at the flat again to see if there was something we were missing. At one stage we had an offer on the flat and were offering on a house ourselves. But it came on the day of my grandmother's funeral. Nick was in contact with the other agent directly. We weren't bothered by phone calls all day. In all, we had a positive experience from friendly, professional and sensitive staff and I'm sure I could think of other examples to demonstrate that. Thank you to Guy, Nick and Mauro. We'll be recommending you to our friend and neighbours.

Dean · 14 November 2019

★★★★★ 5/5

Trustpilot

Excellent service from Thomas!

I recently purchased a flat through Winkworth - Thomas was my estate agent and was fantastic throughout. It ended up being quite a long process and Thomas was great at chasing up the solicitors and helping to move the purchase along. He gave great recommendations for a homebuying survey and was really helpful on both viewings - would highly recommend. Thank you Thomas!

Kp · 6 December 2022

★★★★★ 5/5

Trustpilot

Very helpful and professional

Guy and Nick from the Greenwich office were a pleasure to work with and made the process of buying my first home as smooth as possible. Both were on hand to deal with any questions, always replied promptly and remained professional throughout the process, which was a real help for me going through the process of buying a home for the first time.

Calum · 10 November 2022

★★★★★ 5/5

Trustpilot

Great customer service

The whole team have been great at finding a buyer for our flat. They kept us regularly up to date and shared honest feedback. Nicola was great in the after sales process and pushing through to exchange with the buyers. Would highly recommend if you are selling or buying a property.

Lauren · 30 October 2023

★★★★★ 5/5

Google

Winkworth Greenwich were an absolutely fantastic team to work with. They remained professional throughout the sale process, keeping us informed from both sides of our chain and also pushing the most out of all the estate agents, clients and solicitors to reach a moving date. We set a target date for completion and they made it happen. Thanks very much xxx

Rebecca · 5 December 2024

★★★★★ 5/5

Google

Guy, Nick and Mauro were excellent to deal with in selling our flat in Greenwich. They were very helpful early on with pricing advice and they secured a deal that was more than we thought we could get. The support and chasing up that was done throughout the legal dealings was impressive and in the darker hours they kept their good humour and managed to keep us calm. I never thought I would write anything positive about an estate agent, but here I am doing it. I can't recommend them highly enough.

John · 14 November 2018

★★★★★ 5/5

Google

I am so pleased to have used Winkworth (Greenwich) as the agent to sell my property. In the current quiet property market, Guy and Nick at Winkworth were really helpful and had always acted in a professional way to help me find the buyer. Now the property has been sold and I feel such a big privilege by receiving their great services and professional advice. I can imagine, if I had not used Winkworth, it may have been the case that I would have to withdraw the property from this tough market and put it back to the letting market like many people did. With great pleasure, I recommend Winkworth (Greenwich) unreservedly. Many thanks to Guy and Nick again. All the best for the future.

Bill · 14 November 2018

★★★★★ 5/5

Google

We are truly grateful to have worked with Guy, Nick and Mauro for the purchase of our new home - the vendors of the house chose their agents very well! Guy has the business running like clockwork, and was prompt and effective throughout the progress of the sale. I was happy to take a proactive approach in getting us to exchange, and Guy supported this seamlessly - never treading on anyone's toes but ensuring that progress was swift. In the final few days before exchange, we hit upon some unexpected snags - this is where the Winkworth team came into their own, and truly went above and beyond to manage all of the communications up the chain and assure a successful outcome. We are delighted with our new home, and offer our sincere thanks to Guy and Nick especially for all their help over the last couple of months. Great job!

Chris · 14 November 2018

★★★★★ 5/5

Trustpilot

Winkworth is definitely a really…

Winkworth is definitely a really reliable agency, I highly recommend their service.And I also want to thank Marika, she has been nothing but amazing to us, always prompt to assistant us with any question, she's very professional and also very friendly, and I'd recommend her to anyone that I know. Thank you Marika a lot, for all the support during the whole process.

Wesley · 7 October 2022

★★★★★ 1/5

Trustpilot

Looking for a tenant? Don't hire Winkworth.

If you're an owner looking for a tenant, go elsewhere.

Pat · 26 August 2026

★★★★★ 5/5

Google

Ours was an extraordinarily complicated 6-month purchase process that came down to the wire. Throughout all these months, Guy Epps and the team were an absolute pleasure to have by our side. They went beyond the call of duty and earned our respect. 6-months earlier, Mauro and Nick were also faultless in co-ordinating viewings of my flat. It sold within a few days. All along I've known that things were being done well at every level of this branch.

Andrew · 14 November 2018