5/5
TrustpilotI had a good experience with Anastasia…
I had a good experience with Anastasia . She was kind and helpful and even waited for us as we got late .
Trusted Agent profile · Greenwich
Truepennys Property Consultants Greenwich reviews
★★★★★
231 reviews across 2 platforms
38 King William Walk, Greenwich, SE10 9HU
Part of Truepennys Property Consultants, see every office.
Truepennys Property Consultants's office in Greenwich, at 38 King William Walk, is rated 4.0 out of 5 across 231 reviews on two platforms, including 176 Google reviews rated 4.2.
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Reviews
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleReally pleased with the professional, courteous and prompt service we've received from Ana this week. She's a great listener and really wants to get things right for everyone involved. I'm delighted to have someone like this speak to at Truepenny's. Thank you for all your help. Great meeting Sarah today - she was helpful, professional and has a real passion for the area. Thank you!PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotHorrible experience
For anyone who wishes to conduct business with Truepennys, ensure you check that white goods are in working order, request a clean as you may end up with a filthy flat, check fixtures in kitchen and bathroom and the integrity of the walls and flooring before proceeding.
5/5
GoogleGood company and Ana has been very helpful and thorough
1/5
GoogleBad experience, avoid at all cost
Agent replied · 27 August 2024
We have no knowledge of who you are. Please contact us regarding your bad experience. Otherwise, we will consider this a fake review and report to Google
5/5
GoogleMy property is well maintained and any issues dealt with quickly. Mariem is really helpful and lovely too!
1/5
TrustpilotWouldn't recommend
I'm very disappointed with this agency and the communication after I moved out. I've been waiting over two weeks for my deposit, and now I'm told I have to wait another seven days by the DPS.
5/5
GoogleWorked with Mariem who was able to quickly and professionally help with an issue with our deposit.
1/5
GoogleThe worst experience ever.
Agent replied · 27 August 2024
Sorry to read that we were your worst experience. We do not have a record of you on our system and no one has corresponded with you. This is a fake review and we are reporting it to Google.
5/5
GoogleI did my first viewing of the flat I’ve moved in with Shahana! Felt in good hands with her, she was very transparent and lovely, and super helpful throughout the entire process. Thumbs up for Truepenny’s!
5/5
GoogleSarah was very helpful and honest. At the viewing she was good at listening to my needs and what I’m looking for.PositiveProfessionalism
5/5
GoogleWe have been living in our flat in Greenwich for two years now and have found Truepenny's really easy and lovely to work with should we need any assistance. Mariem in the Greenwich office has always gone above and beyond to make sure we are happy and comfortable. Would recommend the company to anyone.
5/5
GoogleWe had Anastasiia as our property consultant, she was very communicative, kind and helped us secure our dream rental!
5/5
TrustpilotGreat Staff
We had Anastasiia as our property consultant, she was very communicative, kind and helped us secure our dream rental!
5/5
GoogleTruepennys had been consistently Reliable and receptive to our needs and have helped with any issues have come up. Their staff including Valencia have always worked very hard for us
1/5
GoogleThe way they responded to negative comments which are valid and legitimate are unprofessional. …
5/5
GoogleI have had my property let by Truepenny's Estate Agent. Whilst not all staff have come up to the expected standard I have found all communication with Ana Apostu to be professional, helpful, prompt and responsive. I would like to thank her for the service provided todate. Margaret
2/5
TrustpilotVery poor issue management in the properties
I am not sure how they are for the landlords. We didn't have a choice in choosing them as our landlord just changed agencies.
5/5
Google31 Dec had an electrical fault in the fuse box which meant no boiler, fridge or freezer in use. Contacted Truepenny's on Saturday morning and Ana A went above and beyond to get the problem fixed. Arranged an electrician to come out New Years eve and everything was sorted. Really great service.PositiveResponsiveness, Quality, Professionalism
1/5
TrustpilotAn Exploitative Experience with Chris and the Agency
We’re lucky to have had Chris as our agent, as he excels in standing for landlords and exploiting tenants. I believe he always does a good job in this regard.
5/5
GoogleI have recently moved into a property which is managed by Truepenny's. Our agent, Mariem, could not have been more helpful and pleasant to deal with, and has helped us to sort the issues that we have had with compassion and efficiency - highly recommend!
5/5
GoogleI am the landlord of an apartment managed by Truepenny's. I am very happy with the service they provide. Mariam, the property manager has been very proactive in settling any issues I have and is very thorough and professional. Keep up the good work Truepenny's!
5/5
GoogleSarah Gillett was really helpful and attentive to listen to our house needs
5/5
GoogleI met Sarah today. She is so professional very helpful.We came to visit 1 property but she really patience she took me to other 2 give me lot of chance and show me around.never met anyone like this before. I DEFINITELY GIVE HER 100 stars if I could.i can see Sarah really love her job.thanks you so.much Sarah.PositiveProfessionalism
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. Truepennys Property Consultants hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Greenwich.
