Robinson Jackson Eltham reviews in Greenwich

★★★★★ 1/5

Google

Very poor service. Very neglecting irresponsible service for tenant.

Ethan · 16 January 2026

★★★★★ 5/5

Trustpilot

Swanley Branch

Swanley BranchFantastic experience selling our house with R&J Swanley. Michelle and Matt done everything they could possibly do to get the house on the market and sold as quickly as possible (after a disastrous 15 month hellish, waste of time with Wards - Eynsford, that cost us lots of time & £30,000). Nothing was too much for them and their sales progresser Terri was a credit to them. She took calls daily from me and constantly chased solicitors etc as she was also aware of what we had been through. I can't recommend them enough. We made a stupid mistake and went with the wrong agency previously, if only we chose them first we'd be £30,000 better off and with less wrinkles and grey hairs.... Thankyou R&J from some very satisfied customers : )

Michala · 9 March 2019

★★★★★ 5/5

Google

Robinson Jackson have great local knowledge, provided a professional and friendly service, and were the least expensive local agent to boot. They were always responsive, and I felt like they genuinely cared about providing a top service as a matter of professional pride. Their advice was spot on and they marketed the house really well. When the buyer was slow and a bit flaky towards the end they were super on it and kept me updated. They went above and beyond, even going out to the house for me when the date for completion came round suddenly and I wasn't able to get there to do the final meter readings! Thoroughly recommend them, this is the second time I've used them and have had the same great service both times.PositiveResponsiveness, Quality, Professionalism, Value

Elly · 9 October 2024

★★★★★ 5/5

Google

Cannot thank Sam enough for all her help. She has been a beacon of light during a very difficult couple of years, when most people were letting us down Sam always reassured us every step of the way and kept is informed constantly whether good news or bad. Highly recommend.

Daryl · 24 October 2023

★★★★★ 5/5

Trustpilot

We had a few properties to visit and…

We had a few properties to visit and everyone was super friendly and very helpful with information.

Gemma · 4 July 2026

★★★★★ 5/5

Trustpilot

Alfie has been amazing

Alfie has been amazing. He has been very helpful, professional and on top of things.

Jaye · 16 May 2025

★★★★★ 5/5

Google

Friendly service and staff who gave us all the advice we needed according to a fluctuating market. We recieved weekly report on the state of the local selling market. Sale took longer than expected for a chain of two but we got there in the end, due to the persistence of us and estate agents.

Andrew · 26 May 2024

★★★★★ 1/5

Trustpilot

Went to purchase a house first time…

Went to purchase a house first time told I was a preferred buyer then suddenly seller went with someone else the estate agents involved were not transparent to the point of lying on occasions I do not recommend this company they have a bad reputation amongst other agents

Lewis · 17 October 2025

★★★★★ 5/5

Trustpilot

Very happy

Emma from the Strood branch was very helpful she answered all my questions with a professional approach she was also very helpful could not fault her thankyou again.

Shaun · 4 April 2026

★★★★★ 5/5

Google

Very pleased with the Service I got from the Eltham branch. I needed the entire transaction to take place on a specific day and the Team (specifically Sam) made it happen even though the time we had was quite limited. Sam kept on top of the entire process and answered all my questions. Thank you all - once again!

ΕΛΕΝΗ · 24 October 2022

★★★★★ 5/5

Trustpilot

Absolutely fantastic estate agents, takes the stress out

Absolutely fantastic estate agents! They are very much seller first agents and even supported the buyers well to help it all run smoothly. The best estate agents we've ever had. John Speer even supported us in our buying of a house with another estate agent. If you want an estate agent who looks after you and offers fair pricing and is the main reason the process even went through as they chased everyone (removed so much hassle) would highly recommend?

K · 15 August 2024

★★★★★ 5/5

Google

I cannot rate Sam in the progression team for all her support and communication. She really was amazing and helped as much as she good with the whole process. Can’t say it wasn’t stressful but moving always is!

Emma · 11 January 2025

★★★★★ 1/5

Trustpilot

Robinson Michael Jackson Strood

We had an extremely disappointing experience with Robinson Michael Jackson in Strood, particularly with Nancey Liddle. The service we received was the worst we've ever encountered. We viewed approximately 10 properties with them, and almost every morning before the viewing, they would call to reschedule, often neglecting to update their system. Sometimes, this resulted in us traveling miles for viewings only to find out they hadn't been scheduled on their system, wasting our time and resources. We mentioned to the Nancey that we’re frustrated that our viewings are constantly being rescheduled and she said that there’s no record of reschedulings on their system. I had to provide screenshot text messages evidence where they had rescheduled multiple times but failed to make a record of it. Nancey's approach throughout was very rude, unprofessional, and manipulative. She pressured us into making a much higher offer than the asking price. When we felt uncomfortable the day after and wanted to view another property to ensure we weren’t getting the short end of the stick as first-time buyers, she told us that we would be causing emotional distress to the elderly couple whose property we had put the offer on. She shouted at us on the phone despite us remaining calm throughout. We ended up pulling out due to such poor customer service.We would not recommend Robinson Michael Jackson Strood to anyone seeking a smooth and professional property transaction. The lack of reliable communication and professional integrity was deeply disappointing.

Ten · 26 July 2024

★★★★★ 1/5

Trustpilot

Robinson Jackson’s Belvedere have zero…

Robinson Jackson’s Belvedere have zero customer focus. Not responding to queries, have now gone with a decent estate agent.

Mr · 17 May 2026

★★★★★ 1/5

Trustpilot

Anyone that’s considering renting with…

Anyone that’s considering renting with this estate agent please be very careful they will do anything to keep your deposit when your tenancy ends, they are very dishonest. Be very vigilant and make note of everything which is damaged within the property when you first move in and be sure to email them about this, no matter how small you may think the damage is, even a scratch on the wall inform them as soon as possible, as they will bill you with all sorts of damages in order to retain you whole deposit if possible.

ESTHER · 14 June 2024

★★★★★ 1/5

Trustpilot

AVOID

Very unprofessional experience. A viewing was agreed upon and confirmed on the same day, but no one showed up. Multiple phone calls went unanswered, and emails were ignored. No explanation was ever provided.

Mohamad · 10 January 2026

★★★★★ 5/5

Google

Excellent. Theo was really knowledgable and helpful

George · 28 December 2023

★★★★★ 5/5

Google

Thanks to Robinson Jackson (and Theo in particular!) for helping us in our house search. Though we ultimately didn't purchase through them we met a lot of agents over the months we were looking and they were some of the best at understanding our search criteria and needs. They were also incredibly accommodating about our schedules, and the fact they are open on Sundays was a huge plus.

Rachel · 25 October 2019

★★★★★ 5/5

Google

I purchased my first property via Robinson Jackson and they have been very polite, efficient and professional throughout the process. Big thanks to Steph and Sam from the sale progressing team for their speedy responses to all my queries and for making sure the completion takes as quirky and efficiently as possible.

Anna · 11 November 2022

★★★★★ 1/5

Trustpilot

Frustrating offer confirmation form

The viewings have all gone well and everyone seems happy, but when it comes to making an offer, there's a form that takes quite a bit of time to complete. It seems like only Robinson and Jackson require this, other agents usually just handle offers through a simple email exchange.

Vas · 11 July 2025

★★★★★ 5/5

Google

Theo was super-helpful and understood what I was looking for. He is very knowledgeable of the local property market and I would recommend him both for selling your property or for when you are looking to buy. Thanks, again, Theo!

Eleanor · 24 October 2023

★★★★★ 5/5

Google

Amazing Agents. They help the process of buying and seller move quickly and smoothly. They keep me up to date all along the way. Theo was great help and always just a phone call away if I had any questions.

Lena · 24 October 2023

★★★★★ 5/5

Google

I purchased my first property via Robinson Jackson and they have been very polite, efficient and professional throughout the process. Big thanks to Steph and Sam from the sale progressing team for their speedy responses to all my queries and for making sure the completion takes as quirky and efficiently as possible.

Anna · 24 October 2022

★★★★★ 5/5

Google

Professional, experienced and incredibly helpful. Highly recommend!

Harley · 16 October 2025