Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’m currently in the process of buying through Robinson and Jackson, and I’ve been so impressed so far! Lauren has been amazing, responsive, and incredibly supportive throughout the whole journey. She’s always quick to answer any questions, keeps me fully updated, and makes what can be a stressful process feel so much easier.
Even though the sale isn’t complete yet, I already feel confident I’m in great hands. Huge thanks to Lauren, Anthony, Jack and the team for their continued help and professionalism!
Chloe · 24 November 2025
Agent replied · 22 November 2025
Thank you so much for your wonderful feedback. We’re delighted to hear that Lauren, Anthony, Jack, and the team have made your buying experience smooth and supportive. We truly appreciate your kind words and look forward to seeing your purchase through to completion.
★★★★★ 5/5
TrustpilotExcellent estate agents
We recently bought a house through the Belvedere branch of Robinson Jackson. The sales team were very accommodating, showing and reshowing the house to us and their sales negotiators, especially Charlie Greenway, were excellent at promptly answering all our questions (even the possibility daft ones). It was a smoth transaction and tgey even negotiated to move up the move-in date by a few weekd. Overall, I would highly recommend Robinson Jackson as estate agents.
Paul · 12 November 2025
★★★★★ 5/5
TrustpilotRobinson Jackson Ebbsfleet helped us…
Robinson Jackson Ebbsfleet helped us through our house sale and onward purchase and we had a great experience. There were a lot of complications but Kerstie, Carol, and the whole team worked really hard to keep us moving forward and we felt like we were in very good hands. We'd happily recommend them to anyone looking to move house.
Lee · 11 March 2026
★★★★★ 5/5
TrustpilotI’ve had a fantastic experience working…
I’ve had a fantastic experience working with Chris throughout my home-buying journey. From the very beginning, communication has been excellent, always prompt, clear, and informative. He’s been incredibly helpful at every stage, patiently guiding me through the process, answering all my questions, and making sure I felt supported the whole way. It’s rare to find someone so responsive and genuinely invested in helping you make such an important decision. I highly recommend Chris and the team at Robinson Jackson to anyone looking to purchase a home!
Zohal · 14 July 2025
★★★★★ 5/5
GoogleHad a recent viewing with Robinson Jackson, felt reassured by staff especially Lauren who sorted our viewing and showed us around. She knew all the answers to my many questions and was so professional. Thank you 😊 …
Molly · 23 October 2025
Agent replied · 22 November 2025
Thank you for your wonderful review. We're so pleased to hear that Lauren provided a professional and reassuring experience during your viewing. Your feedback means a lot to us!
★★★★★ 5/5
TrustpilotLibby was our agent
Libby was our agent, she is very professional and helpful in gaining a place to rent. The property was in great condition and clearly carefully selected by the company.
Callum · 2 September 2026
★★★★★ 5/5
TrustpilotKay at RMJ was amazing!!
We recently bought our new home through Robinson Michael Jackson and was extremely lucky to have Kay dealing with our case. It was a more complex transaction than normal and came with more than its fair share of challenges, but Kay was nothing short of amazing throughout the entire process. She worked tirelessly to keep things moving forward, constantly going above and beyond to resolve issues and keep us informed. Her communication was clear and consistent, and her determination to get things completed was genuinely fantastic.
Dave · 13 June 2025
★★★★★ 5/5
TrustpilotRMJ were excellent with my recent house…
RMJ Sittingbourne were excellent with my recent house sale. Josie and Lacey went above and beyond for every viewing! I was always made to feel important when I called and never like it was an issue. Highly recommend! Zara
Zara · 9 June 2026
★★★★★ 5/5
GoogleCaylum Burgess has been an excellent agent for me. I lost interest midway through the negotiation with the vendor. Caylum was able to persuade both the party for this deal to happen. He was patient, understanding and very responsive. I cannot praise Caylum enough. Very happy with Robinson & Jackson. Thank you.
Susbhim · 22 March 2025
Agent replied · 16 April 2026
Thank you for your wonderful feedback! We’re delighted to hear Caylum provided such dedicated and professional support. Your kind words are greatly appreciated by the whole team.
★★★★★ 5/5
GoogleWhat could've been a stressful experience was made simpler thanks to the knowledge of the Eltham team, especially Lauren (sales progressor) who kept us fully updated throughout. Thank you!
Elizabeth · 16 November 2025
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re delighted to hear that Lauren and the Eltham team helped make the process smooth and stress-free. We truly appreciate your feedback and are grateful you chose us!
★★★★★ 5/5
GoogleSam and Lauren were AMAZING during the sale process for a complicated shared ownership transaction. Their communication was great, they were understanding and couldn’t have been more helpful. I would definitely use Robinson Jackson again, I had a really good experience from start to finish. I’d also like to mention Theo’s proactiveness at the start of the process with getting viewings etc.
Thank you team for all your hard work!
Hepzibah · 26 April 2024
Agent replied · 23 October 2024
so pleased we got you finally completed. You can have a good nights sleep now!! All the best from Team Eltham
★★★★★ 5/5
TrustpilotRobinson Jackson in Strood selling a property
We used Robinson Jackson in Strood to sell our property they were excellent from start to finish very professional many thanks Simon & Julie
Simon · 12 August 2026
★★★★★ 5/5
TrustpilotFirst time buyer great experience!
Bought my first house from Robinson Jackson Gravesend branch. I cannot fault them in their help and support during the time of the buying process. Buying a house is stressful enough as a first time buyer but this branch help give me clear instructions in each step of the process. It did not help as house was part of a 4 part chain but i received calls weekly and emails to help reassure me the process was still being followed through. Also were prompt with answering any queries i had and if i was unsure what would happen next, they clearly explained the process. Special thanks to Tammy. From the very beginning, she went above and beyond in every possible way. Tammy was incredibly responsive, always available to answer our questions, and kept us in the loop at every stage of the process. Even went above and beyond chasing documents with our solicitor and buyers solicitor to ensure the sale was proceeding. Tammy’s commitment and dedication are unmatched, she truly had our best interests at heart and made us feel like her top priority. Even near to exchange we had booked a holiday and was worried about delays as it was already delayed by the 3rd party in the chain. Tammy gave clear and good advice on what to do and what to expect during completion so we could go on holiday relaxed and reassured it would all go ahead. If you’re looking for an agent who is reliable, knowledgeable, and goes the extra mile, I can’t recommend Tammy highly enough. I would like to mention her colleagues who also helped during the process such as Nicola and Jo who also helped sending updates and moving the process along.They even held the keys for me till i came back from Holiday and promptly handed them over so we could move in. I would not hesitate to use them again in the future whether it would be selling or buying.
Emran · 27 November 2024
★★★★★ 5/5
GoogleSam and Lauren were incredibly helpful throughout our entire transaction. Their dedication was evident, ensuring everything went smoothly. Despite my frequent phone calls and emails, they remained patient and professional. Robinson Jackson's team, especially Sam and Lauren, were dedicated, professional, and friendly. I highly recommend their services, and we'll certainly be reaching out when it's time to sell our property.
Holly · 26 April 2024
Agent replied · 23 October 2024
Thank you Holly - it was a pleasure working with you.
- Sam & Lauren
★★★★★ 5/5
TrustpilotMaidstone Branch
Maidstone Branch In particular Jody what a star 🌟 Amazing customer serviceKept me updated ,lots of curtesy calls to check I was ok and happy with everything especially as it was such a difficult time for me after my mum passed away and I was selling her much loved family home of 55 yrs Jody Tilly and Ellie were extremely supportive and made the sale of the property as smooth as possible A great team at Maidstone and fantastic customer service Thank you Debarah
MRS · 31 October 2024
★★★★★ 1/5
TrustpilotPoor communication and luck of EMPATHY
I was looking for a property in Kent and i came across this company online, looked through what was available and in my price range , i called in and i was told i would be contacted back to send in my DIP. I have never experienced such unprofessionalism in my life. I feel like they wanted to dictate what i bought or the property was never available. The tone one of the agents used was argumentative and authoritative. I.e. asking us why we were moving to Kent ETC at which i responded it was our choice . Then again i thought , how do you ask someone you are selling property to that kind of question? It just didn't seem right so i did some digging and some research on here and I'm not surprised. I have removed them from my search engine , no history , nothing, i don't wanna deal with them, it's my money and house i spend it and on what property and where is my business otherwise these people are a joke of time wasters. good luck to the lucky ones that acquired good services from them and all the best to whoever is dealing with them. We will be looking and buying somewhere else. Thanks.
Joseph · 27 March 2026
★★★★★ 5/5
GoogleThanks Theo for all the work you put in to sell our house and buy our flat. We are very happy in our flat after 3 months, still working to improve on the basic property we bought but we know we will do it soon. We wish you and your colleagues a merry Christmas and a happy and healthy New year. X
Carole · 28 December 2023
Agent replied · 23 October 2024
Hi Carole & Alan,
Thank you, we are delighted everything went smoothly and you are happy in your new home. it was a pleasure.
All the best. Theo & Team Eltham
★★★★★ 5/5
TrustpilotEasy and clear process
From Jack coming and talking us through the sales process it was simple no pressure came with information on local sales and what they could do for us, our home sold on the first open house, the sales team in the office have been brilliant especially Tammy getting us over the final huddle and last minute glitches keeping us informed they have made the whole process as stress free as moving house can be! From offer to completion it's taken just over 4 months which is great. If we move again they will be out first call!
Stopstart · 10 September 2024
★★★★★ 5/5
GoogleGreat experience from start to Finnish. Regular updates from the progression team.
Theo gave us good advice at the start of our sale, Jack was very helpful as well. RJ made the house sale as smooth as they possible could.
Tanks to all at RJ Eltham branch.
Mr & Mrs Hayes ( Sidcup).
Darren · 26 May 2024
Agent replied · 23 October 2024
Thank you Mr & Mrs Hayes!
It was a pleasure to assist you.
Best - Jack & Team Eltham
★★★★★ 5/5
GoogleGreat service, always professional, would highly recommend Jack Glyde
Marie · 15 November 2025
Agent replied · 22 November 2025
Thank you so much for your kind words! We’re delighted to hear you had a great experience and truly appreciate your recommendation. Jack will be pleased to know his professionalism made such a positive impression.
★★★★★ 5/5
GoogleBuying a house it's very long and difficult period. Thanks to Sarah and her team we made it happen. Thank you so much for your continuous support. We are very greatful .
Cristina · 23 February 2025
Agent replied · 16 April 2026
Thank you for your lovely review! We’re delighted Sarah and the team could support you through your home-buying journey. Wishing you every happiness in your new home!
★★★★★ 5/5
GoogleReally great experience with the team at Eltham! Anthony, the branch manager, was brilliant, knowledgeable, easy to talk to and always happy to give honest advice. You can tell he really knows his stuff and cares about helping people find the right place. Would definitely recommend getting in touch with him if you’re looking for a reliable estate agent.
Marni · 16 October 2025
Agent replied · 16 April 2026
Thank you for your wonderful feedback! We’re so pleased to hear Anthony and the Eltham team made your experience such a positive one. Your recommendation means a lot to us!
★★★★★ 5/5
TrustpilotWalderslade Branch Kendal & Team
Thank you Kendal for helping us find our home and the support throughout the whole house purchase journey
Mrs · 7 May 2026
★★★★★ 5/5
GoogleWe recently sold our house through Robinson Jackson in Eltham. They were professional and focused on making the buying and selling process as stress free and as rapid as possible. Pretty much hiccup free..Would recommend Theo as the first reference point for advice and guidance.
Ian · 25 July 2024
Agent replied · 23 October 2024
Thank you Ian, delighted it went through so smoothly in the end!
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