Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
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5/5
TrustpilotEasy and clear process
From Jack coming and talking us through the sales process it was simple no pressure came with information on local sales and what they could do for us, our home sold on the first open house, the sales team in the office have been brilliant especially Tammy getting us over the final huddle and last minute glitches keeping us informed they have made the whole process as stress free as moving house can be! From offer to completion it's taken just over 4 months which is great. If we move again they will be out first call!
Stopstart Β· 10 September 2024
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5/5
GoogleGreat experience from start to Finnish. Regular updates from the progression team.
Theo gave us good advice at the start of our sale, Jack was very helpful as well. RJ made the house sale as smooth as they possible could.
Tanks to all at RJ Eltham branch.
Mr & Mrs Hayes ( Sidcup).
Darren Β· 26 May 2024
Agent replied Β· 23 October 2024
Thank you Mr & Mrs Hayes!
It was a pleasure to assist you.
Best - Jack & Team Eltham
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5/5
GoogleGreat service, always professional, would highly recommend Jack Glyde
Marie Β· 15 November 2025
Agent replied Β· 22 November 2025
Thank you so much for your kind words! Weβre delighted to hear you had a great experience and truly appreciate your recommendation. Jack will be pleased to know his professionalism made such a positive impression.
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5/5
GoogleBuying a house it's very long and difficult period. Thanks to Sarah and her team we made it happen. Thank you so much for your continuous support. We are very greatful .
Cristina Β· 23 February 2025
Agent replied Β· 16 April 2026
Thank you for your lovely review! Weβre delighted Sarah and the team could support you through your home-buying journey. Wishing you every happiness in your new home!
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5/5
GoogleReally great experience with the team at Eltham! Anthony, the branch manager, was brilliant, knowledgeable, easy to talk to and always happy to give honest advice. You can tell he really knows his stuff and cares about helping people find the right place. Would definitely recommend getting in touch with him if youβre looking for a reliable estate agent.
Marni Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your wonderful feedback! Weβre so pleased to hear Anthony and the Eltham team made your experience such a positive one. Your recommendation means a lot to us!
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5/5
GoogleWe recently sold our house through Robinson Jackson in Eltham. They were professional and focused on making the buying and selling process as stress free and as rapid as possible. Pretty much hiccup free..Would recommend Theo as the first reference point for advice and guidance.
Ian Β· 25 July 2024
Agent replied Β· 23 October 2024
Thank you Ian, delighted it went through so smoothly in the end!
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5/5
TrustpilotWalderslade Branch Kendal & Team
Thank you Kendal for helping us find our home and the support throughout the whole house purchase journey
Mrs Β· 7 May 2026
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5/5
TrustpilotFantastic Company
What a fantastic company to deal with, they couldn't have helped any more if they tried and with such a difficult sale (probate sale) Chris Perkins went above and beyond the call of duty, even working on it whilst on holiday. Doing everything he could and holding ours hands every step of the way. If i could score higher than a 5 then I would have. I highly recommend this Estate Agent
S Β· 11 October 2024
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5/5
GoogleThe process was extended due to buyers and exchange rates etc. however, Robinson Jackson were excellent with communication and keeping me updated. In addition, RJ staff are understanding and empathetic, which helped keep my spirits lifted. Both Theo and Sam were supportive and pleasant and I cannot recommend them enough! ππΌππΌ β¦
Ellen Β· 26 February 2024
Agent replied Β· 23 October 2024
Thank you for the review Ellen! We are so happy we got you over the line in the end! All the best in your new home.
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5/5
GoogleWould highly recommend
Extremely professional
Kayleigh Β· 15 November 2025
Agent replied Β· 22 November 2025
Thank you for your recommendation! Weβre thrilled to hear you found our service professional and appreciate your support.
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1/5
TrustpilotWorst rental service ever!
Worst ever service I have received from any organisation. Pure incompetence, to say the least. Rented a property with them and at move in, property was at best filthy. This was after they lied during the viewing that the property would be painted and cleaned. Heating in the home not working. Made them aware that I have 3 children with me at the time, they didnβt even care. Donβt use them if you donβt want heartache. Regrets all the way. Never been so stressed in my life.
Patrick Β· 30 December 2025
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5/5
TrustpilotI found Robinson Jackson in Swanley okβ¦
I found Robinson Jackson in Swanley ok to deal with, apart from Matt (Matthew Henry) who was polite, told us what we needed to know and kept us informed and helped us when we needed it. He also popped in after we moved to make sure everything was ok.
For him five stars
Nikki Β· 20 July 2026
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5/5
TrustpilotHouse Purchase
When buying my first house recently, the house was being sold via the Robinson Jackson branch in Gillingham. Although there were ups and downs, and delays (not because of them, because of my solicitors), the sales progressor: Kay Young, was absolutely amazing. She is honestly a credit to the company. She always kept me in the loop, did the most that she could for me and to get updates for me, and just went above and beyond! I would highly recommend this estate agents, and especially Kay. She is a gem and they should be lucky to have her!
Georgia Β· 7 January 2024
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1/5
GoogleI begrudge awarding these people 1 star but google review won't allow me to post a review unless I select a star. I went through 4 months of hell with these guys. I have alerted friends and family to avoid them at all costs. A multitude of mistakes when attempting to sell my house down to sheer incompetency. Mistakes I pointed out which eventually after 4 months they finally admitted too even though they kept reminding me through the whole process how experienced they were in their field! Honestly it was shambolic from start to finish. When I challenged them regarding the service I was receiving the response from the Manager was so patronizing! I could not deal with them and their half truths anymore.
The end result was my decision to switch agents. Switching agents worked out to be fantastic, I only wish I had made the decision to do it sooner than I did. Moving is stressful anyway but if you want added, unnecessary stress from an agent who thinks it's appropriate to string you along endlessly then these are the guys for you.
Theresa Β· 25 October 2018
Agent replied Β· 23 October 2024
We were pleased to organise 29 viewings and present five offers from different buyers for your property but we are sorry a completion was not possible. We wish you well in your new home.
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5/5
GoogleI had an excellent experience buying my first property with Robinson and Jackson Eltham, their professionalism and approach was outstanding. Lauren, Jack, Anthony... the whole team, I cannot be more grateful with all of you, thanks!
Gaby Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words and congratulations on your first property! Weβre thrilled to hear you had such a positive experience with Lauren, Jack, Anthony, and the wider team. Wishing you all the best in your new home and thank you again for choosing Robinson & Jackson Eltham.
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5/5
GoogleGood estate agents, their fee was the most fair. Theo, my agent, and Stephanie in Sales put in the work to ensure my sale went through. They proactively acted on my behalf and at no point did I feel alone in the process. Friendly, responsive and professional team.
Simone Β· 16 October 2025
Agent replied Β· 16 April 2026
Thank you for your thoughtful review! Weβre so pleased to hear Theo and Stephanie provided great support throughout your sale. Your kind words about the team mean a lot to us.
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3/5
TrustpilotLike
Like - Near the end I liked the way Jo Rossiter was following up and assisting in the same. This made the process efficient.Dislike - If someone is temporarily filling in for the person dealing with the sale then that person should be upto speed with all the information related to the customer such as exchange of emails, conversations etc. that has happened till that time. It saves the customer from having to explain it again.
Kamini Β· 17 December 2023
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5/5
TrustpilotProfessional and knowledgeable
Learna came to do a valuation , , her professionalism and kind friendly manner helped a difficult situation feel so much more relaxed .
She came totally prepared with all the relevant paperwork and information that I needed . If I decide to sell i will feel very confident knowing I am in safe hands . Thank you .
Joanne Β· 24 March 2026
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1/5
TrustpilotThey stole my Β£200 holding deposit whenβ¦
They stole my Β£200 holding deposit when I never gave misleading information cos I told them and they not giving me my money back when my tenant reference came back with a slight issue of late rent payments cos they donβt ask wether any late rent payment happened in last 12 months
Jonathan Β· 10 May 2026
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5/5
TrustpilotRobinson Jackson have been a very proactive and approachable
Robinson Jackson have been a very organized and approachable estate agent, with a wide variety of properties in their portfolio. They have worked hard to answer my many questions on multiple properties I was looking into. Isabelle, was also very professional and adaptable in organizing viewings, answering questions during the viewings and following up afterwards to address the concerns of both buyer and seller.
Abel Β· 27 January 2026
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5/5
GoogleAbsolutely excellent agents! Robinson and Jackson done exactly what they said, no messing just got straight to the point and sold my house quickly and kept the chaining moving once sold! I would 100% recommend to anyone thinking of moving!!!
Jodie Β· 15 November 2025
Agent replied Β· 22 November 2025
Thank you so much for your kind words! Weβre thrilled to hear that Robinson and Jackson provided a smooth and efficient experience for you. Your recommendation means a lot, and weβre delighted we could help make your move a success!
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5/5
GoogleFirst time buying for me and my partner and Charlie made it a really good experience. Communicated effectively and promptly. She explained everything along the way and explained what the next steps were. She was a friendly face on viewings and endeavoured to find answers right away. Buying a property could be stressful but our experience wasn't that.
Thanks Charlie.
Danny Β· 24 August 2024
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5/5
TrustpilotAngela and Claire the Dream Team
We want to say an, extreme thank you to Angela and Claire and the team for their amazing work in the sale of our house, from inception right through the process and communication was spot on, our house took almost a year to sell, due to the constant change in interest rates impacting buyers they stuck with us during which was a very frustrating time. The best news of all was the phone call from Angela to say congratulations on our Sale.. I do not hesitate recommended them and a big round of applause to both Angela and Claire we cannot thank you enoughSimon & Cheryl xxx
Chezzer Β· 19 June 2023
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5/5
GoogleIt's very nice experience with Lauren Kent from Robinson Jackson
Very nice person and very supportive and helpful and other staff also very supportive thank you for your help π β¦
K Β· 16 January 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind review! Weβre delighted to hear you had such a positive experience with Lauren and the rest of the team. Your feedback is greatly appreciated π β¦
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