Trusted Agent profile · Greenwich

Greenwich Peninsula Sales reviews

4.7

★★★★★ Excellent

226 reviews across 1 platform

Gateway Pavilion, Peninsula Square, London, SE10 0SQ, Greenwich, SE10 0SQ

Greenwich Peninsula's office in Greenwich, at Gateway Pavilion, is rated 4.7 out of 5 across 226 reviews on 1 platform, including 226 Google reviews rated 4.7.

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4.7 / 5

226

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Greenwich office, from every platform, shown as written. First names only.

5/5

Google

Greenwich Peninsula Lettings were brilliant. Very quick responses, help throughout the process and the process itself was very smooth. …

Finn · 16 November 2025

5/5

Google

My home move-in has never been smoother and fast as this with Greenwich Peninsula Lettings. A massive thank you to Ricardo and Loy who handled the whole process and were very understanding and flexible to our needs. Thank you to Sam as well, our property manager for ensuring everything is fully functioning and comfortable at our new home!

Ronick · 25 July 2024

5/5

Google

I’ve had a great experience with the whole team (property management, lettings, and sales) - thank you to Sam Aldred, Kristina Kunovskaya, Isaiah Ashwell, and Antonia Lenham for all of their help throughout the past 4 years!

Smaranda · 16 April 2025

5/5

Google

We moved into our rented apartment a little over 2 years ago and I still recall the day Antonia showed us a selection of apartments we could rent; she was amazing on the day taking the time and care to ensure all our questions were answered and our needs were considered; her quality and understanding shone through as the last apartment she showed us was and is still the one; a massive thanks for this Antonia!! Prior to moving in the pandemic hit and Antonia was in constant contact with us to ensure everything was still going smoothly (and checking we were ok). Suffice to say we have no intentions of moving from our current apartment as the apartment, location, amenities are all class so a huge thanks to Antonia for sorting this out for us. On the topic of Antonia, she is pure class, her attitude, positivity, enthusiasm and dedication are a credit to her and GP Lettings. My wife (and occasionally our daughter) bump into Antonia on the Peninsula and she always has time for a quick catch up and chin wag. I cannot recommend her highly enough, she is awesome at her job.

Terry · 24 October 2022

5/5

Google

I recently completed the purchase of a property through Greenwich Peninsula. Having viewed more than 30 other properties and met numerous agents, I wanted to emphasise that the GP sales agents are the most professional I've come across. In particular, Ignazio Maniscalchi and Stuart Baillie have been amazingly helpful from the very beginning. Ignazio is very attentive, informative and dedicated. During viewings he's very patient in answering my questions and would always follow-up afterwards in a speedy manner. He also very kindly showed me around upon completion. Stuart is very responsive and clear in his communication, supporting me throughout the process from the point of offer, which includes dealing with difficult solicitors and always keeping me updated, undoubtedly alleviating my stress throughout the process. As a first time buyer, I'm glad I have this very professional team to support me.PositiveResponsiveness, Professionalism

Stella · 24 October 2022

3/5

Google

Upon moving in, we found a few pieces of furniture that were broken and when we questioned the woman who was checking us in, she said this was an accident after she had attempted to move it. There was no offer to replace the furniture or even an apology. I found a few issues with the property and attempted to contact the property manager on several occasions via mobile and email. Me and my partner both attempted. It took several weeks to get a response from her, on occasions she would outright ignore our emails and only reply once we escalated. Our issues were never resolved. Not surprisingly, she only got in touch with us once when our rent payment was a couple of days late due to issues with my standing order and regarding our tenancy renewal. She seems to only be available when it is convenient and beneficial for her. Maintenance is appalling, the hallways and lifts are always littered and unclean. Security is very lax, anyone can gain entry to the building anytime, on event evenings it's pretty much open to everybody and anybody. Random people will be in the concierge areas helping themselves to resident spaces, often drunk and high, or both. The area gets extremely busy and it is totally unregulated. There also seems to be a lot of illicit activity happening in the areas in the late evenings, with cars being parked outside the buildings and certain activities occurring. The apartments are beautiful, hence the 3 stars, overall it has been disappointing.

Rineta · 24 October 2022

5/5

Google

I have very much enjoyed living at Greenwich Peninsula. The rooms are spacious with riverside and city views. Residents have access to a top gym facility, a stunning heated pool, and panoramic rooftop views. Nearby is the O2 with its amenities, the Jubilee tube station and multiple scenic parks. Most of all, I would like to note GP Lettings and its staff. The lettings agents are amazing (thank you Antonia and Ricardo) and the concierge are friendly and always helpful. I am particularly grateful to Rebecca and Sam for their professional expertise and support. It made all the difference to me in a very challenging time. Thank you Rebecca and Sam!

Nicholas · 24 October 2022

5/5

Google

Joe is the best letting agent I have ever had. When I first began my search for an apartment, Joe was my guy. I initially didn't choose the apartment he had but he assured me that if there would be another apartment, he would reach out. He was the only agent to reach out to me in this current competitive market of the UK. I knew it was meant to be then with Greenwich Peninsula. After multiple hurdles and back and forth with apartments, Joe was able to pull through with more options. He is extremely smart and does his job well. He could tell the differences between apartments that would sell immediately vs. those that would take time/would become more competition. And tbh, that saved me so much time and headache once I chose the apartment he suggested I get on quickly. Also, Joe listens and cares, which I feel is really important in a letting agent. He also could feel what I wanted in an apartment instantly, so that is just to say Joe is pretty intuitive aka an important attribute to have when looking for an agent. Truly, Joe knows what he is doing and anyone who wants to lease or buy an apartment here, talk to Joe. He is the greatest of all time!! Thank you, Joe, for everything. I will always remember your efforts!! Everyone - ask for Joe Pinnington when you contact Greenwich Peninsula! He should be promoted higher because he is not only awesome, but excels in his job. You're the best, Joe!

Rumeesa · 24 October 2022

5/5

Google

I sold my apartment through Greenwich Peninsula Sales and Lettings. Throughout the process Stuart and Ignazio went the extra mile in overcoming the various hurdles that cropped up. Being an overseas seller, their willingness to chase solicitors, the management company and even the buyer to obtain documents was vital in ensuring a timely conclusion of the sale. Highly recommended! Property Manager Denise has been amazing! Responsive, very capable and always ready to help with sorting any issues during the flat rental. Thank you very much to you and the rental team!!PositiveResponsiveness, Quality, Professionalism, Value

Daljit · 24 October 2022

5/5

Google

I had the best experience with the agency, Ricardo is amazing, he is very patient and exteremly cooperative.He took time to show me the property and explained everything in detail. He is great at his job.I would recommend the agency to anyone who is looking to rent/buy in this area.They are the best !! Thank you.

Aarushi · 25 June 2024

5/5

Google

We have rented a place with them for a year and it couldn't have been better. The team is extremely professional and always ready to help. A particular thank you to Sam as our building manager for all the support he gave us even when we were moving out. We won't find the same level of professionalism again!

Sara · 26 March 2024

5/5

Google

Antonia made the process of renting incredibly positive - she really goes above and beyond, with super fast and helpful communication, and making the whole experience personal. Thank you for all your help!

Leora · 8 April 2025

5/5

Google

Denise from Greenwich Peninsula Lettings was our property manager. She facilitated the whole process and also kept us informed throughout our tenancy.

Lily · 9 August 2025

5/5

Google

Thank you for a smooth transition into my new apartment. Antonia took all of the stress away through being organised, showing me multiple options and keeping in contact with me on a regular basis. Really glad I chose to move here, thank you again!

LH · 2 April 2026

5/5

Google

Renting an apartment can be complicated and troublesome, but help from Joe made the process so smooth and easy. The letting consultants are unbelievably professional and considerate. The process is very clear and all staff are very efficient. Special thanks to Joe and I would undoubtedly recommend everyone to this agent.

ZIYUAN · 25 June 2024

5/5

Google

Fletcher from Greenwich Peninsula Sales team was outstanding throughout the sale of my flat. He made the whole process smooth and stress-free, always available for updates, honest, and proactive. He recommended a great solicitor, helped speed up the legal work, and was a fair, effective mediator between me and the buyer. Not pushy, great at negotiating, and always focused on getting the deal done. Highly recommend him to get Sales done!

Yasushi · 20 July 2025

1/5

Google

TOTAL DISASTER. SUMMARY: GP Lettings let our flat to a fraudulent tenant, rent not paid and property severely damaged costing £15k+ to date. GP Lettings denied any wrongdoing and still took management fee off our own insurance pay-outs and denied us any compensation. GP Lettings let out our 2-bed flat in Upper Riverside. One week after the tenant moved in, GP Lettings informed us that the tenant was a fraud (obvious false passport ID, payslip, employer details, email etc.). In our contract it clearly stated that GP Letting is responsible for finding QUALIFIED tenants for us. And we took this tenant based on their strong recommendation. The development management company found that the tenant listed our flat on short letting sites e.g. AirBNB, and threatened to sue us for breaching the lease. The tenant stopped paying rent one month after moving in and carried on using our flat for profit. We confronted different individuals at each inspection conducted by ourselves. Since then, we have started the long on-going struggle dealing with the situation, going through the court eviction process, and spending large amounts of time dealing with law firm, property management company, insurance, council, police etc. and taking out regular inspections ourselves. This has become a stressful full-time job for us, together with the stress added from keeping our finances afloat due to the impact of rent arrears. Recently, there were parties hosted with over 50 people in our flat reported by neighbours to the police on multiple occasions, and as a result our flat has been damaged badly, e.g. burnt floor etc. costing £15K+ based on the quotes we acquired from suppliers on a like for like basis. To add to the situation, when it first happened, I was pregnant, and now with a new baby. The rent income was supposed to be my main income during maternity leave, but now is our source of pain. I need medical support to deal with mental health issues as a direct result from it. For the whole time GP Lettings has denied ANY wrongdoing. To add to our pain, when our insurance company finally started to pay out the missed rent (we bought the insurance ourselves and NOT part of the agreement with GP Lettings), the insurance company made the mistake to pay the amount to GP Lettings directly for the first 5 month lump-sum (this was then corrected for the following payments, which will be paid directly to us). GP Lettings took off their ‘management fee’ from our insurance payout before transferring it back to us. When we challenged this, they said if they do not take it off, we would be benefiting from this situation financially. And they added that it is better for someone to occupy our flat so we can claim the insurance than not, so we should be grateful for it. This is like rubbing salt to our wounds. Who would want to be financially benefited in this way, no mention this amount is no way near enough to cover the damage? And why would having a fraud of a tenant damaging our flat benefiting us when we otherwise could have let it out normally? After lengthy conversations, GP Lettings only agreed to refund half of the management fee taken, and as ‘compensation’ they offered us a small discount on management fees for the next tenancy. To my knowledge this is not ‘compensation’ and I have no idea why they think we still want to work with them when we are still in big mess created by them? And not surprisingly, they again denied any compensation to our financial loss and damage caused to date. This case is still on-going. I am writing my honest feedback just to warn fellow landlords and hope no one else will experience the same great pain and loss. This experience had a huge impact on what was supposed to be a super happy year as a new mum, and I do not want to this to happen to anyone else.NegativeProfessionalism

Amy · 24 October 2021

5/5

Google

From the moment I reached out to GP Lettings I felt fully supported in finding an apartment which would be the perfect fit for me. I was not local to the area at the time, Antonia was such a great advocate for the area without being pushy and was incredibly helpful in managing the viewing process. The quality of the apartment, the local area and the friendly enthusiasm shown by Antonia made me sure this was where I wanted to live. The admin process and move in was very smooth and I greatly enjoy living here.PositiveResponsiveness, Professionalism

Claire · 24 October 2021

5/5

Google

The Greenwich Peninsula team looked after us and our flat for nearly 4 years. They were incredibly reactionary to any issues we had come across (and there weren't many), and were always lovely, polite and engaging. When we moved out, they offered us to view other places they currently have available and also made sure that any viewings at our flat were kept to a minimum during times of covid. I also wanted to leave a special thank you to Katie Grimwood, our property manager, who dealt with any requests with an incredibly positive can do attitude and always made time for the residents. The property at the Greenwich Peninsula was spectacular, with beautiful views, overall finishings and great concierge service and amenities. Can't think of a nicer place to live!

Markus · 24 October 2021

5/5

Google

Really great experience! Joe was a pleasure to work with, he was very patient with me whilst I looked at all of the properties multiple times. He gave me genuine advice when it came to the property that suited me the most, awesome experience. Thanks Joe!

Meg · 25 July 2024

5/5

Google

We had a great experience with Greenwich Peninsula Lettings. Our agent, Olivia, is super friendly and professional, always willing to help. She kindly supported us throughout the process of moving into the flat. Communication was prompt and helpful, we’re enjoying our new home so far.

Ilona · 16 February 2026

5/5

Google

In my two years of living here Denise has been amazing! Any question or query I have had she’s been so friendly and efficient in ensuring everything is dealt with as quickly as possible and always willing to go the extra mile. No issue is left unsolved with Denise - truly appreciate all she’s done to help!

Roshini · 24 October 2023

5/5

Google

From start to finish Greenwich Peninsula Sales and Lettings have been incredible. I was doing all of the move remotely from Newcastle so was very apprehensive as I wouldn't be able to view the properties easily or meet in person. My enquiry was followed up by Antonia Lenham who is such a credit to the company, from the get go she made sure to keep me informed, and even went on her day off to get some videos to send me so that I could 'virtually' see the property. I think in this current climate especially the ability to not have to be there to view the property was a massive plus. Antonia was then consistent in updating me with room layouts, and was very professional. It eased my worries doing it on my own. The whole onboarding process was very straightforward. There was no excess paperwork, everything could be done via email. Greenwich Peninsula is certainly leading the way for how a modern day sales and lettings company should be. Antonia was attentive, confident and certainly knew her properties and area she went above and beyond in ensuring that I wasn't out the loop and on the day the properties were released she was straight on the phone working hard to ensure I got the one I wanted. And then the transition to Naomi as property manager was just as smooth, Naomi ensured that even on move in day when there was a hiccup with keys she was again responsive via email and phone. I couldn't have asked for a better experience and team. There was no hidden tactics, clear explanation about charges, costs and explanation of how things work. Despite the challenges of COVID-19 and lack of furniture this has been dealt with well. Im sure there will things that come up which can't be anticipated but im confident that the team would handle well. Thank you especially to Antonia and also Naomi and the whole of Greenwich Peninsula Sales and Lettings :)

Jessica · 11 January 2021

5/5

Google

I had a great experience finding a rental apartment on Greenwich Peninsula. Especially give a big thanks to Ricardo Rocha who provides useful and valuable opinions and finds an apartment that meets my requirements. He is also very friendly, patient, super helpful and explains everything in very details. Much appreciated and highly recommended to reach him.

Thomas · 24 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Greenwich Peninsula's Google reviews

Questions about Greenwich Peninsula Sales

How many reviews does Greenwich Peninsula Sales have?

Greenwich Peninsula's Greenwich office has 226 reviews across 1 platform: 226 on Google.

What is Greenwich Peninsula Sales's rating?

Greenwich Peninsula Sales is rated 4.7 out of 5 across all 226 reviews, and 4.7 out of 5 on Google from 226 reviews.

Where is Greenwich Peninsula's Greenwich office?

Greenwich Peninsula Sales, Gateway Pavilion, Peninsula Square, London, SE10 0SQ, Greenwich, SE10 0SQ.

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