Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleWe moved to Woolwich this year. Since we moved, there has been trouble all the time. It is impossible to reach the agent, Titia barely answers back to our mails, if you are lucky you can get answer after 2-3 weeks!
Renting a flat in the UK is just a trouble nothing else, especially when it comes together with such companies!
Batıkan · 29 January 2024
Agent replied · 25 October 2024
Hi Batıkan Yıldırım,
We are sorry to hear about your experience with Foxtons Woolwich Estate Agents.
We take client complaints extremely seriously and always investigate them fully; please do reach out to “social@foxtons.co.uk” so we can investigate this matter further.
Best,
Sophie
★★★★★ 5/5
GoogleI would like to thank the Foxton Woolwich agency, especially Abiola, who guided me slowly but surely towards purchasing the house of my dreams. Thank you once again for the professionalism shown Abiola and I really hope you will get a pay rise soon cause you deserve it.
Tudor · 26 October 2023
★★★★★ 1/5
GoogleMade an enquiry to view a property and was told I’d be emailed next steps as I couldn’t confirm time immediately.
Called the following morning to request the email as nobody had got back to me. …
Josh · 16 January 2026
★★★★★ 1/5
TrustpilotUnprofessional Service
Had awful experience with Foxtons to sell my property value at £400k then say at £375k will be a fast sell.
Ali · 20 May 2026
★★★★★ 5/5
TrustpilotThank you Foxtons & Rebecca
We use Foxtons for all our properties where they undertake a really good job for us.
Jcc · 24 June 2026
★★★★★ 5/5
TrustpilotGreat rep to work with.
Sarah has always been attentive, responding very quickly and solving any problems that might have arisen.
Paco · 23 June 2026
★★★★★ 5/5
GoogleFriendly, prompt and honest advice. Foxtons really know Woolwich and Royal Arsenal better than anyone and they have the latest and best market data and trends ready to help their clients. Have used them numerous times for both lettings and sales - have had great experiences across both. On my most recent letting, they managed to agree a new tenancy within 48 hours of posting !! Eric, Jade and Rachel are all very helpful and very responsive.
John · 4 October 2024
★★★★★ 1/5
Trustpilot23 days and still don’t get my deposit
The moving day I requested the keys but the guy said to me that he was having lunch and he was not going to go.
Daniel · 13 April 2026
★★★★★ 1/5
Trustpilotrefused to show us around any property…
refused to show us around any property until we already had money in the bank or a mortgage in place to purchase. aweful company only out for commission
Ant · 19 March 2026
★★★★★ 1/5
TrustpilotSerious data concerns
I’ve had an extremely concerning experience with Foxtons involving repeated inaccurate processing of my personal data over an extended period.
Ce · 14 May 2026
★★★★★ 1/5
Trustpilot62d Stanhope Gardens
Rented an appartment with foxtons at Standhope Gardens 62d Standhope gardens! After I found out that there were prostitutes residing before and that the bathtub collapsed 1 year ago and the wall crushed! Also, it was full of rats!
Vladdy · 9 December 2025
★★★★★ 5/5
GoogleReally pleased with our experience of Foxton's Woolwich Arsenal. In particular, thank you to Jade who has successfully managed the letting of our apartment - being swift to find us suitable tenants and always being responsive and informative. We are also grateful to Irfan who is extremely efficient and helpful in his management of the property.PositiveResponsiveness, Professionalism
Christie · 26 October 2022
★★★★★ 1/5
GoogleBe careful of these guys. After my initial viewing, they insisted on driving around and showing extra properties that I wasn’t even interested in and by the time we finished, they left me in middle of nowhere to find my way back using public transport! It took me close to half an hour to reach back home. Should have remembered never to enter strangers’ car, as I was taught as a child.. the initial viewing was by walking distance from my current place
Kari · 26 October 2021
Agent replied · 25 October 2024
Hello, we are sorry to hear you feel this way. We have escalated this to the manager of the office. Please could you contact us on the following email address with your details so we can take a look into this further for you? - Social@foxtons.co.uk Thank you.
★★★★★ 1/5
TrustpilotLandlord, letting through Foxtons.
I let a flat in Fulham through Foxtons. This is what they have charged me over the past four months
CJR · 5 May 2026
★★★★★ 5/5
GoogleAdelle was just beyond excellent. Right from the house search process till the end, she was an absolute pleasure to work with. She really helped move things along between the solicitors and was super helpful throughout the process. I cannot recommend Adelle highly enough!
Mitali · 26 October 2023
★★★★★ 5/5
GoogleI was living in Woolwich for 2 years and I never had issue with Foxtons. Our property manager Ifran was really good. Always helpful. Parking was pricy but our car was secure. We only moved because of pricing increases in Woolwich area.
Moni · 26 October 2023
★★★★★ 5/5
TrustpilotSarah Kelsey - Woolwich Property Management
Sarah Kelsey has beenn looking after my property for many years.
David · 24 June 2026
★★★★★ 5/5
TrustpilotFirst Time Buyer
As a first time buyer, I had no experience of what the process would entail (and indeed how long it would take due to external reasons/delays.)
Max · 25 February 2026
★★★★★ 5/5
GoogleTitia has been excellent at tending to maintenance problems, getting them sorted almost instantly. Professional and always pleasant to deal with. On a separate note, Eric was excellent when helping to find our apartment in the first instance. Thanks Team
George · 26 October 2023
★★★★★ 5/5
TrustpilotEvery thing is well!
Tony chan from property management is very helpful.
Jinhui · 24 June 2026
★★★★★ 5/5
GoogleVery helpful office staff overall. Tiffany was excellent and showed me properties we had booked to view but also as we chatted Tiffany thought of another, this is the sort of service that stands out. Thanks very much.
JAMIE · 26 October 2023
★★★★★ 5/5
GoogleBought a BTL property through Foxtons Woolwich. Adelle Pepa was the vendor's agent and she was exceptional, especially in communication with all parties, including the solicitors on /both/ sides. She really helped push this deal over the line.
Rajeev · 26 October 2023
★★★★★ 1/5
TrustpilotWe moved out of the apartment over…
We moved out of the apartment over three months ago and left it in perfect condition. The rental agreement stated that our deposit should have been returned within 10 days, yet we are still waiting. Despite repeated follow-ups, nothing has been resolved.
Myniar · 22 August 2025
★★★★★ 5/5
GoogleShadie was absolutely amazing! Such a breath of fresh air after many other agents from different companies we had to deal with.
She was very friendly and helped us with every step to get our new flat.
Pavla · 26 October 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.