Trusted Agent profile · Greenwich
★★★★★
310 reviews across 2 platforms
9a Pegler Square, Kidbrooke, London, SE3 9FW, Greenwich, SE3 9FW
B&C Properties's office in Greenwich, at 9a Pegler Square, is rated 4.7 out of 5 across 310 reviews on two platforms, including 127 Google reviews rated 4.7.
Every review we hold for the Greenwich office, from every platform, shown as written. First names only.
5/5
TrustpilotI’ve had an amazing experience with B&C…
I’ve had an amazing experience with B&C Properties. The team remains helpful and professional throughout. A special thanks to Fiona, she’s always quick to respond and ensures any issues are resolved immediately. Thank you for the excellent service!
1/5
TrustpilotPoor property management
I am extremely disappointed with the standard of property management provided by this company. During the tenancy, the tenants failed to pay any utility bills, which I was only made aware of after the tenancy had ended. In addition, significant damage was found at the property: the carpet was badly damaged and required replacement. Alarmingly, the overall condition of the property was far worse than what was reported in the check-out report. The tenants’ deposit was insufficient to cover the cost of the repairs and the outstanding bills. As a leaseholder paying a management fee from the rental income, I expected these matters to be properly monitored and addressed. Instead, I have had to cover the shortfall from my own funds, which should not have been necessary. This experience demonstrates a clear lack of oversight, inaccurate reporting, and poor communication. Based on my experience, I would strongly advise other leaseholders to think carefully before entrusting their property to this company.
Dear Ndai, I am sorry to read your 1* review. I am unable to locate you on our database. If you could provide us with more information at info@customerrelationsteam.co.uk. I can look into this further for you. Kind regards, Asma, Customer Relations
5/5
GoogleBig shout out to Beverly! Coming from a corporate and customer-focused background, I have to say that Beverly’s approach to customer service is truly second to none. I was particularly impressed by the clear and consistent communication she maintained throughout our process of securing a property. Beverly is a fantastic asset to your business!
Dear Mario, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleAs a new tenant I’ve contacted the property management team for assistance on a couple of occasions, and every time Fiona has been very helpful in attending to & resolving any issues we raise. Always professional, and responds in a timely and clear manner. Happy with the service so far :)
5/5
TrustpilotDelhaney was very helpful and quick…
Delhaney was very helpful and quick response.
Dear Yan, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotRecommended management company
I have had an excellent experience with this property management company. Their communication has been professional, prompt, and helpful throughout. A special mention goes to Fiona Davey, whose outstanding communication and responsiveness made every interaction smooth and stress free. Fiona consistently kept me informed and was always willing to assist with any queries. Highly recommended.
Dear Barry, we really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us if you have any queries. Kind regards, Asma
5/5
GoogleHad a great experience securing my apartment through Daniel. From start to finish, he was professional, responsive, and genuinely helpful throughout the entire process. He kept me informed at every stage and made what is often a stressful experience feel smooth and straightforward. I only moved in yesterday, and everything went exactly as planned thanks to his support. Daniel truly stands out and highly recommended.
Dear Femi, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotProfessional support
I have been getting very good and reliable rental and payment supporting services from Fiona Davey from B&C all along. Recently, she has kindly and patiently followed up on settling all service bills for my apartment from the developer. All this hassle-free support is highly appreciated.
Dear Ken, We are really pleased to hear you enjoyed your experience with us and thank you for leaving such a lovely 5* review. Kind regards, Asma
5/5
GoogleWe’ve had a fantastic experience with the team, and I couldn’t recommend them enough. From the very beginning, they’ve been attentive, responsive, and genuinely supportive throughout the entire process. In particular, Beverly has been absolutely incredible. She truly went above and beyond to help us secure the property, especially when we encountered some unexpected challenges with the referencing agents. Her patience, professionalism, and dedication really stood out and made what could have been a stressful situation feel much more manageable. It’s rare to come across such exceptional customer service, and we are truly grateful for all the assistance we’ve received. Thanks again for making this process so smooth and for always being there when we needed help! Highly recommend to anyone looking for a supportive and reliable team.
5/5
Trustpilot“I moved into this property not long…
“I moved into this property not long ago, and there were several issues that needed fixing. Fiona, one of the managers at the management company, was absolutely top‑notch. She acted fast, communicated clearly, and saw everything through until it was fully sorted. Excellent service from her, a real credit to the team.”
Dear Leila, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleJack Dixon was really kind and efficient during all the process. Thank you very much !
Dear Zohra, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleBeverly at B&C has been so helpful and accommodating with helping us arrange the tenancy for our new home - she is incredibly down to earth and friendly and not pushy like a lot of other agents. She took the time to listen to us and work with us to secure the perfect place for us. Highly recommend Beverly and B&C!
Dear Amy, We really appreciate you having taken the time to post this review. It makes it all the more worthwhile to the team when their service has been acknowledged. I wish you all the best and please do not hesitate to contact us should you require our services moving forward. Kind regards, Asma
1/5
GoogleI couldn’t fault my experience with b&c during my tenancy, however upon check out and the return of my deposit I received extreme levels of unprofessional service by them and the landlord. Unnecessary and disgraceful charges were made against me to try and get back as much as they could from my deposit which most of them made absolutely no sense. I was lucky that DPS saw right through and sided with my evidence. However they got away with charging me £150 for removing a small £25 mirror for taking it from one floor to the basement to be disposed of. I feel very let down by the company as to begin with and during my stay they were very friendly and supportive. Such a shame to be let down.
Dear Imy, I am sorry to read your 1* review comments. I have passed them to our Director as we are keen to discuss this further with you and will be in contact. Kind regards, Asma, Customer Relations
5/5
GoogleExcellent service provided by B&C. Saskia is super helpful and efficient.
Dear Elle, Thank you for leaving a 5* review.We look forward to seeing you again in one of our offices. Kind regards, Asma
5/5
GoogleHarleigh has been a fantastic property manager. Responsive, organized, and genuinely on top of things. The recent appliance installation at our property was coordinated seamlessly, with clear communication throughout. It's rare to find a property manager who makes everything feel so effortless. Highly recommend
5/5
TrustpilotI can trust Fiona
Fiona is the person helping me from the account team of BnC properties agency. She has been able to support me either resolving issues directly by herself or guide me to the responsible parties in her firm.
Dear Patrick, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
GoogleWe had an outstanding experience working with this agency, and we’re especially grateful for Alan’s exceptional service. From the very first time he showed us the flat, Alan was professional, friendly, and incredibly helpful. He took the time to answer all our questions and made sure we fully understood every aspect of the property.
Dear Daniele, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleI reached out to B&C when renting a property and was assisted by Daniel Brogan. He showed me around the property I was interested in and was also able to recommend a few other similar properties, too, which were viewed. He was very knowledgeable about the properties and the area. When making an offer, Daniel continued to be very communicative and made signing the agreement and moving in as straight forward as possible!
Dear Peter, Thank you for taking the time to leave us a 5* review. Your opinion is valued greatly and it helps us maintain excellent standards of service to our customers. Kind regards, Asma
5/5
TrustpilotWe currently rented a property at B&C…
We currently rented a property at B&C Properties and got assisted by Adele and Michelle. We couldn’t be more happy to be living a place where from The day 1 we felt so welcoming. The process of viewing and finalising the contract was fast and smooth. Within 4 day we were inside the apartment with so much welcoming. Thank you Adele and Michele. Best of Luck for your Ladies future
Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotI would highly recommend B&C…
I would highly recommend B&C Properties. Michelle has been so helpful in finding my new place. She is very thorough in her work and remembers all the details that you need to know when moving which has meant the process was quick. One of the best estate agents that I’ve dealt with. Thanks again!
Dear Terry, Thank you for taking the time to leave such a wonderful review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
GoogleSaskia was extremely helpful & informative, thank you!
Dear Jahsiah, Thank you for taking the time to leave such a great review, your comments are really appreciated and we are delighted you received a 5* service. Kind regards, Asma
5/5
TrustpilotFantastic experience
Fantastic experience from start to finish, couldn't recommend Tiffany and the rest of the staff at B&C properties enough! Go well and truly out of their way to make things easier for you!
Dear Curtis, Thank you for your review. Our teams work really hard to make sure they offer a 5* customer service and we are delighted that you have taken the trouble to confirm this is the case. Kind regards, Asma
5/5
TrustpilotFiona great to work with
Fiona has been phenomenal to work with. Any questions or concerns I have, she rapidly responded and resolved my issues. Truly grateful for her kind and supportive service.
5/5
GoogleThe comprehensive tenancy services provided by B&C Properties are excellent. It gave me a complete peace of mind from renting and servicing my purchased property. overseas. I would like to particularly thank Fiona Davey who had professionally supported me to verify the once overcharge of Service Charges made by the Developer and then closely settled the semi-annual Service Charges with my rental income.😊
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
B&C Properties's Greenwich office has 310 reviews across two platforms: 127 on Google, 183 on Trustpilot (across the whole business).
B&C Properties Greenwich is rated 4.7 out of 5 across all 310 reviews, and 4.7 out of 5 on Google from 127 reviews.
B&C Properties Greenwich, 9a Pegler Square, Kidbrooke, London, SE3 9FW, Greenwich, SE3 9FW.
