B&C Properties Greenwich reviews

★★★★★ 5/5

Trustpilot

Smooth And Stress-Free Move In

I wanted to take a moment to thank and commend our property team manager Paige Thompson, for making our recent move incredibly smooth and stress-free. From the very beginning, she has been responsive, organised, and genuinely helpful with every detail.And what stood her out was her responsiveness and positive nature while answering all our queries be it big or small.

Rituparna · 6 August 2025

★★★★★ 5/5

Trustpilot

The Head of Property Management…

The Head of Property Management Michelle Anderson is an excellent trouble shooter. She resolved my issues with hot water and heating by securing an earlier engineer appointment after my repeated failures.

Raj · 2 December 2024

★★★★★ 1/5

Google

Our experience with B&C Property Agency has been far from satisfactory. From the outset, we encountered significant issues that persisted throughout our tenancy, culminating in a regrettable living situation. Upon moving into the flat, we were confronted with a series of maintenance issues, including gum on the walls and broken furniture. Despite assurances that these issues would be promptly addressed, the promised resolutions were consistently delayed. Basic repairs, such as painting walls and fixing the kitchen, took an unreasonably long time to materialize, causing considerable inconvenience. While the customer support team was responsive, their efforts lacked effectiveness in fulfilling their responsibilities. Consequently, we were compelled to rearrange the flat and incur the expense of a storage unit for two years due to the ongoing interior issues. Notably, the condition of the flat made it impossible to use certain areas comfortably. In one instance, the closet in my room disintegrated, highlighting the overall lack of attention to property maintenance. When it came time to vacate the premises, B&C Property Agency refunded a mere £200 out of a £2000 deposit, asserting that the flat was left in worse condition. This claim is perplexing, considering the substandard state of the property when we initially moved in. Furthermore, the agency had previously assured us that they did not deduct any amount from the deposit of the previous tenants. However, their attempt to withhold a substantial portion of our deposit upon departure contradicts their earlier statement, raising concerns that they might be attempting to recoup money from the previous tenants. In conclusion, our experience with B&C Property Agency has been marked by incompetence and insufficient service. Whether you are an investor or a tenant, exercise caution when dealing with this agency, as our ordeal suggests a pattern of unfulfilled promises, disregard for property maintenance, and potentially questionable deposit practices. We will provide updates on the resolution of our dispute with the deposit security service, but our confidence in a fair outcome is currently limited.

Joans · 26 January 2024

★★★★★ 5/5

Google

I had an excellent experience with Leighton. Her assistance during my move-in process was exceptional from start to finish. She was always professional and responsive. Thank you Leighton!

Agnieszka · 7 December 2024

★★★★★ 5/5

Trustpilot

A very helpful and supportive team

Apartment hunting in London can be quite challenging sometimes, but Adele and Alan made this process quite smooth for me. They were both very responsive and helpful in answering any questions I had and keeping me updated on the market. :)

Sara · 19 April 2024

★★★★★ 5/5

Trustpilot

Superior Service with Baclis Property Management

I want to take this opportunity to express my utmost gratitude for the superb experience I recently had with Baclis Property Management. In particular, I was deeply impressed by Michelle, a dedicated member of the management team. She handled a small but significant window issue in my residence with speed and professionalism. She promptly arranged for a repairman to address the problem, ensuring the repair was scheduled at a time that worked well for me.Despite it being a relatively minor issue, She treated it with the seriousness it deserved, ensuring that the problem was completely resolved in a very timely manner. Today, I am pleased to report that the window issue has been fully addressed, thanks to Michelle's commitment to service.Her communication throughout the process was excellent, ensuring I was kept up to date at every stage.I have no hesitation in recommending her and the Baclis property management team to anyone seeking dependable, efficient, and professional property management services.

Merih · 31 October 2023

★★★★★ 5/5

Trustpilot

Exceptional Service from Tiffany and B&C Properties

I'm giving a well-deserved 5 stars to Tiffany and the entire B&C Properties team. From the outset, when I first rented my flat, they proved to be incredibly helpful. Now, as I wanted to extend my tenancy agreement, Tiffany went above and beyond to ensure a seamless process. Her dedication and effort in communicating effectively with the landlord stood out. I'm truly grateful for such a smooth experience and cannot recommend them highly enough. Thank you, B&C Properties, for your consistent professionalism and care!

Merih · 31 October 2023

★★★★★ 5/5

Trustpilot

Smooth moving-in process, good communication

We recently used B&C Properties to find a new property to rent and were pleased with the service provided by our agent Adele, who was attentive and knowledgeable throughout. The referencing process utilised software that made what is usually a bit of a painful process, nice and smooth, and B&C have been helpful keeping us updated in relation to a couple of maintenance queries we have had during our tenancy. No problems and a good experience so far - refreshing!

JD · 4 September 2024

★★★★★ 5/5

Google

Working with Leoni at B&C properties was AMAZING! From start to finish, Leoni went above and beyond. At the viewing stage, Leoni was extremely attentive to what i was after, which was evident in the properties she showed me (no time wasting at all). Once i'd put my offer in, Leoni also worked extremely fast to communicate it to the seller and to reach an agreed price. During the conveyancing process, my solicitor was extremely slow, however Leoni went above and beyond to ensure the sale was ticking along, whether that be through chasing both solicitors or providing both parties with everything they need in a timely manner. Overall this was the best experience that i've ever had with an estate agents and I would most definitely recommend them/ use them again - especially Leoni. Great work!

Stephy · 23 October 2023

★★★★★ 5/5

Trustpilot

Hi thanks so much Michelle

Hi thanks so much Michelle. You have made a very detailed review about the conditions of my flat and it helped me understand a lot about it.

Peter · 19 November 2024

★★★★★ 5/5

Trustpilot

great experience and staff

I used B&C properties to find my apartment and highly recommend them for anyone looking to lease a place in London.At a time where I couldn’t find a good apartment fit, quality, pricing and location wise. Tiffany (the real estate agent) went above and beyond to find me places that fit the very selective criteria I set out and she ensured that the process ran smoothly and was very time efficient. Overall, both the company, systems in place and Tiffany were incredibly helpful and I will be sure to use them again for my next move

Mohamed · 26 September 2023

★★★★★ 5/5

Trustpilot

Excellent professional service

I used B&C for a number of years to let and manage my property. The experience has been great. The letting team worked efficiently to find me quality tenants and the property management team has been a great help to resolve all sorts of property problems swiftly. When I decided to sell the property, it is natural to go with this good agent. Again, service was excellent. The sale process was long these days but the sale manager Tiffany was excellent in managing the whole process with effective communication with all parties. The completion of sale can’t happen with her. Overall, highly recommended agent for both letting and sale!

Gbb · 21 September 2023

★★★★★ 5/5

Trustpilot

First class service

Right from the beginning , Tiffany had been very helpful in arranging visits for purchase of our apartment in kidbrooke village. She managed to get good negotiation done with the seller and ensured that the process spanning over several months. Additionally, buying a property involves several factors such as searches , safety acts , solicitors , immense documentations etc . Tiffany went above and beyond to arrange snd ensure everything was in place. This ensured that the whole experience was extremely smooth .

Roy · 15 September 2023

★★★★★ 5/5

Trustpilot

Great service

I rented an apartment with B&C properties for nearly 2 years and the level of their service is very good.They are always very supportive and helpful.A special thanks to Michelle who is very kind and helped me a lot during the 2 years.

Fabio · 2 January 2024

★★★★★ 5/5

Trustpilot

Spoke with the Manager Cerrone on the…

Spoke with the Manager Cerrone on the phone as i had a query about my tenancy he was really professional and helpful

Thomas · 29 April 2026

★★★★★ 5/5

Trustpilot

Fantastic service!

Tiffany and the team have been amazing and been super helpful throughout the process of renting out my flat! They managed to find tennants from the first viewing while being incredibly communicative throughout the process! Would highly recommend to anyone!

Customer · 16 February 2024

★★★★★ 5/5

Google

Absolutely wonderful experience with the team here, in particular Rianne. She went above and beyond, extremely polite, knowledgeable and professional

J · 17 January 2025

★★★★★ 5/5

Google

I just want to say a big thank you to the property manager. Thanks Michelle, for helping me again with my issue.

Maksym · 3 December 2024

★★★★★ 5/5

Trustpilot

11/10 best service for sure

11/10 best service for sureI was staying in a hotel and had huge urgency to move in as quickly as possible.They managed to move me in just 2 days , with such great support and speedy replies. Even though it was a shortlet and I all paid upfront ( quicker referencing process ) , it was still very impressive how fast I got in.They also helped me settle in , installing new curtains and working out the wifi , etc...Many thanks to Michelle, Shaq and Tiffany, they did an outstanding service .

Charles · 7 July 2023

★★★★★ 5/5

Trustpilot

The whole process was incredible

The whole process was incredible, excellent communication, super efficient and understanding. We were very happy with our experience and Alan was amazing!

David · 20 November 2024

★★★★★ 1/5

Google

All around a very poor experience letting a flat and still waiting for the deposit back after moving out nearly 4 weeks ago. We had issues with our second bathroom for the entire 2 year lease, B&C managed to send a plumber who made issues worse, twice. We struggled with communication with them and on leaving the property they’ve told us they’d be charging us £50 to take a handful of rubbish down to the bin. I wouldn’t ever consider using them again.

Ben · 19 August 2025

★★★★★ 5/5

Trustpilot

Reliable and efficient

This is the first time we rent out a flat and choosing the agent is simply because of the location of office. Having worked them in the last few weeks, I’m very impressed how they are working as a team to support my letting- there is a dedicated person in different areas but all up to speed with things, I’m extremely pleased with my agent Tiffany, who is supper responsible and reliable She helped me to sort out issues around the flat, keep me updated on the progress and responded swiftly when I had any questions. I would definitely recommend her and B&C to anyone.

Kelly · 23 May 2024

★★★★★ 5/5

Trustpilot

Always supportive and responsive when…

Always supportive and responsive when repairs are required. Great communication and always pro active at obtaining the right outcomes

Kieran · 20 April 2026

★★★★★ 1/5

Trustpilot

Very unprofessional people

Very unprofessional people, they withhold the deposit amount and they are very dodgy and not ethical in the way of doing business. They do unnecessary delays and we had a very bad experience.

Ritesh · 23 August 2026