5/5
GoogleTom has been friendly, patient and informative, helping us to understand each step of the letting system
Trusted Agent profile · Great Yarmouth
YOUR MOVE Oliver James reviews in Great Yarmouth
★★★★★
179 reviews across 1 platform
168 / 169 High Street, Gorleston, Great Yarmouth, NR31 6RG
Part of Your Move & Reeds Rains Oliver James, see every office.
YOUR MOVE's office in Great Yarmouth, at 168 / 169 High Street, is rated 4.5 out of 5 across 179 reviews on 1 platform, including 179 Google reviews rated 4.5.
Reviews
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
Google5/5
GoogleGina, great communication and very easy to organise my new rental through.
Agent replied · 15 June 2024
Hi Sean, thank you for your review and your continued business. Thank you so much, Gina.
1/5
GoogleWindows are filthy on a property i looked at, called them about it, they didn’t care. Lady just hung up on me.
1/5
GoogleTerrible, will never use again. Only interested in keeping your money, ignore any questions asked and don't know their own policies.
5/5
GoogleVery professional service, Gina and chloe were very helpful and always responded promptly to any questions asked.
5/5
GoogleFantastic service ! Looked after by Nadia who helped with sale of property would definitely recommend Ann
5/5
GoogleJack has been brilliant & proactive in helping us buy our first home. Would recommend.
1/5
GoogleAbsolutely shocking treatment of my partner and brother who rented from this firm. DO NOT EVER use this branch. Tried their best to not return the deposit to young people, just disgusting.
Agent replied · 15 June 2024
Good Morning Heather, thank you for taking the time to write your review. If you would like to contact us and provide the property address we are happy to look into the matter further for you. Our email address is gorleston@your-move.co.uk. All deposits are held in a controlled deposit scheme and there is no advantage for us to delay the return of a deposit to a tenant, we are simply the middle person in negotiating any deductions between the Landlord and Tenant. The majority of deposit disputes are due to rent arrears or damage caused by the tenant, any amounts deducted go to the Landlord and not us the agent. To clarify we have nothing to gain in delaying the return of a deposit to a tenant. We wish your partner and brother all the best with their onward plans.
5/5
GoogleCara was absolutely excellent as were all the team thanks for a pleasant transaction
3/5
GoogleI have complained to them TWICE befire,, about my door buzzer not working quite sometime ago and am still waiting for it to be fixed a month later! 😡 …
5/5
GoogleI have been landlord with your company for many years and I have had nothing but first class service all the years i have been with you. When I have rang your customer service very good. Dave
1/5
GoogleAvoid Oliver Hurren letting at this branch, disgusting service never does what he says he gonna do, deposit money not returned,emails and phone calls not returned , worst customer service ever received, applying to get county court judgement against Mr Hurren to recover deposit monies .
1/5
GoogleVery poor. If there is a problem with a rental property they make a snail look turbo charged. If they were as fast dealing with an issue as they are taking money they would be fantastic. They do not provide a good service for landlords.
5/5
GoogleCara kindly undertook two non obligation valuations for the properties i own helping me to ascertain whether it would be profitable to put them on the market or not. No pressure by Cara, thank you for your help and professional service
5/5
GoogleAfter 5 long years at another estate agency, joining Your Move was like a breath of fresh air. With over 330 branches in the UK, this company have the confidence in securing the very best offers from the very best buyers.
5/5
GoogleBrilliant and friendly staff and on the ball with arranging viewings and follow ups
1/5
GoogleShocking service, never got back to me on two occasions even to say an appointment to view was not possible. Avoid.
5/5
GoogleGreat customer service from Gina. Very satisfied customers 🙂 …
5/5
GoogleHad great help from gina would recommend anyone for help
4/5
GoogleI have had a look at recently built properties.
1/5
GoogleNever let a property from this place, the service is awful. they never give you deposit back no matter how well you maintain the property. Avoid this place completely.
5/5
GoogleAmazing service from Andy & Tom when selling my house Very professional, helpful and friendly I couldn't have wished for better
5/5
GoogleAmazing service from our brilliant estate agent Cara. Professional at all times and always available to help. Would highly recommend this company and their fantastic team!
5/5
GoogleAmazing estate agents. Cara sold my property in less than a week! Great communication and service throughout. Can highly recommend
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about YOUR MOVE Oliver James
How many reviews does YOUR MOVE Oliver James have?
YOUR MOVE's Great Yarmouth office has 179 reviews across 1 platform: 179 on Google.
What is YOUR MOVE Oliver James's rating?
YOUR MOVE Oliver James is rated 4.5 out of 5 across all 179 reviews, and 4.5 out of 5 on Google from 179 reviews.
Where is YOUR MOVE's Great Yarmouth office?
YOUR MOVE Oliver James, 168 / 169 High Street, Gorleston, Great Yarmouth, NR31 6RG.
