Trusted Agent profile · Great Yarmouth
★★★★★
2,137 reviews across 2 platforms
48 High Street, Caister-on-Sea, NR30 5EH, Great Yarmouth, NR30 5EH
Minors & Brady Ltd's office in Great Yarmouth, at 48 High Street, is rated 4.9 out of 5 across 2,137 reviews on two platforms, including 314 Google reviews rated 4.8.
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
5/5
TrustpilotA very positive viewing experience
Lewis was the young man to show me round 2 properties today. He was friendly and competent, and although he didn't have all the answers promised to refer my questions to the appropriate colleague at M&B.
5/5
TrustpilotWe had a viewing with Emily Bygrave and…
We had a viewing with Emily Bygrave and she was brilliant!! Nice and friendly and bubbly. Very patient with us asking lots of questions! Thank you Emily for showing us the house with such enthusiasm.
5/5
TrustpilotJames was very knowledgeable and…
James was very knowledgeable and professional and made us feel very comfortable. Thank you very much
5/5
TrustpilotConnie was excellent
Connie was excellent! So helpful in the early stages of buying a property and completely putting our minds at ease.
5/5
TrustpilotStaff very friendly and professional
We found all the staff at Minors & Brady very helpful, pleasant and professional. We came up from London with just a four day window to view as many properties as possible. Penny pulled out all the stops to get us half a dozen confirmed viewings. We were met at the properties by Emily Bygrave who we found very knowledgeable and pleasant. We also were shown a couple of properties by a young man, unfortunately I cannot remember his name but he was also charming and professional. I would highly recommend this firm.
5/5
TrustpilotExcellent time keeping
Excellent time keeping.Hannah Graver was both friendly and knowledgeable about the property being viewed, giving clear and concise information relating to the history of the property and other current interests / potential purchasers.
5/5
TrustpilotGreat experience
Great experience. Cassandra was very helpful throughout kept me informed from the very start of the sale right up to the time I picked the keys up. Very happy with the service I received from minors and Brady.
5/5
TrustpilotCorton viewing
Hannah was really helpful and informative and was able to answer all of our questions. Although we are still looking , we feel confident that Minors and Brady will be able to help us find the right property.
5/5
TrustpilotVery helpful and friendly.
Emily was very helpful and friendly at both viewings had so far, and very knowledgeable about the properties themselves. No question was too much and gave plenty of space and time to view.
1/5
TrustpilotDreadful from start to finish
Dreadful from start to finish. Over price properties, tie you in for 20 weeks and they will ask you to reduce constantly. We had so many problems with the sales team and then with after sales. From area directors calling you to tell you what you had in writing from another manager won't be honoured as it hadn't been cleared with them, to cramming two viewings into a 30 minute slot and arriving 10 minutes late without a clue about the property they're showing potential buyers around. We sold for 12% under our asking price and to sell we had to reduce 3 times in 8 weeks. After we lost our second buyer we were asked to reduce again, three days later it sold. Clueless amateurs masquerading as estate agents. Don't fall for the fancy bright photos and slick marketing and use a proper estate agent who actually knows the market they're operating in
5/5
TrustpilotCONNIE
Connie through a difficult Sale has been excellent in her friendliness, support and professionalism. Thank you for a very engaging experience.
5/5
TrustpilotJenna was amazing.
Had a lovely viewing with jenna today, really friendly and made us feel very comfortable, very chatty and warming :).
Thank you for your kind words, Ashley. We're happy to hear that Jenna made your viewing such a positive experience. If there's anything else we can assist you with, please don't hesitate to reach out!
5/5
TrustpilotAdelaide has been really prompt with…
Adelaide has been really prompt with correspondence and helping us through the sale process.Thank You!
5/5
TrustpilotMoving home
Very happy with the service we received, always kept us updated and had plenty of viewings. Always friendly and helpful on the telephone. I would point out that I felt the initial valuation was too high, therefore wasted a few months, although having seid that, I understand that they obviously want to get the best price for you. I am not mentioning anyone by name because everyone I dealt with was very professional and friendly and I would have no hesitation recommending Minors and Brady to any of my friends and family.
5/5
TrustpilotJessica was efficient which this sale
Jessica was efficient which this sale. She made the experience less stressful and dealt with every query quickly. Thank you
5/5
TrustpilotRosie was brilliant from start to…
Rosie was brilliant from start to finish. Great service, informative, quick and very helpful. Highly recommend.
5/5
TrustpilotFaultless customer service
The aftersales team were fantastic at keeping the whole chain informed of the current position from offer acceptance to completion. Nagilla in particular was phenomenal in how she handled the process during some difficult and stressful times, handling solicitors, developers and customers amazingly. She was polite throughout and went the extra mile doing work beyond what's expected to make sure we all got to complete on our dream homes. She's an asset to the team and working with her was an absolute pleasure.
5/5
TrustpilotJess was really helpful
Jess was really helpful, patient and understanding in managing the sale of my property, thank you ☺️
5/5
TrustpilotLettings valuation
Sam was very professional, informative and friendly. Knowledgable and able to answer all the questions I had. Would highly recommend.
5/5
Trustpilot5* service !
From day one to putting our home on the market to selling everything was professional and very smooth . Clair kept us updated all along the process and it was very quick only 5weeks 1 day !
5/5
TrustpilotI viewed two properties today with…
I viewed two properties today with Erica Walters from Minors and Brady. Erica was knowledgeable, affable and non pushy. She had structural knowledge too and also suggested innovative layout possibilities. First class.
5/5
TrustpilotI think it's fair to say that our…
I think it's fair to say that our recent house purchase took a lot longer than we had expected, mainly due to the person at the top of the chain seemingly being indecisive about exchange dates. However, Caitlin at Minors and Brady didn't fail to harry, chase and cajole throughout the process to try and get information and keep us informed. She went above and beyond her remit in order to make the sale happen as quickly as possible, for which we are very grateful. Great job Caitlin!
1/5
TrustpilotVery poor
Very poor. We made an appointment to have a house valued, they cancelled it, so we made another appointment. We phoned to confirm the day before, they sent us an email confirming the appointment.They didn't turn up, we telephoned them, to be told that it had been cancelled again and without letting us know.We have a 2 hour round trip so it was a waste of our time, money and fuel.
5/5
TrustpilotConnie has been so helpful as I’ve been…
Connie has been so helpful as I’ve been securing my next home, always efficient and friendly, helping ease the whole process.
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