Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
Google5 star customer service from Minors & Brady in particular Sarah who handled our sale and simultaneous purchase professionally and were extremely helpful in assisting in negotiations and providing advice on the selling and buying process. I would definitely recommend them.
Brad · 30 December 2023
Agent replied · 25 October 2024
Hi Brad,
Thank you so much for taking the time to share your positive feedback with us!
We are absolutely thrilled to hear that you had a great experience with our colleague Sarah, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
TrustpilotFive stars for Claire Wilson!
We have just exchanged contracts on our sale, and it simply would not have happened without Claire. She was completely relentless in chasing the buyer’s solicitors and pushing through their administrative delays.
Jack · 23 September 2026
★★★★★ 5/5
TrustpilotA huge thank you to Rosie Turley who…
A huge thank you to Rosie Turley who supported us throughout our purchase and was always willing to help and push to find out any updates. She reassured us that everything was moving in the right direction and was able to help with any questions we had. I would also like to thank the rest of the team for finding us our new home!
Emily · 26 June 2024
★★★★★ 5/5
TrustpilotThis is now the second viewing with…
This is now the second viewing with Emily and on both occasions they have been faultless. Emily is a credit to your company, she was able to answer all the questions we had at both properties. From the initial introduction to the farewell she was a delight with a perfect balance of hands on guidance through the properties whilst allowing my wife and I space when we were discussing our thoughts about particular elements of the viewing. Both times she was punctual but equally we didn’t feel rushed at any time. Thanks Emily, as I said earlier a credit to Minors & Brady.
David · 5 July 2023
★★★★★ 5/5
TrustpilotHouse Sale
Sales Progression Team. I honestly can’t say how pleased I am with the level of service from the Sales progression team, in particular Nagilla Santos. I had a particularly difficult issue with the Help to Buy redemption, which turned into an utter nightmare. Nagilla and her team took the task on and stayed on hold with them for over 5 hrs and refused to stop without out getting an answer from them, which she finally did and made sure the sale went through on the completion date. I was kept updated daily and helped where I could but they really did do an amazing job and would absolutely recommend minors , just for the sales progression team.
Richard · 3 July 2023
★★★★★ 5/5
TrustpilotHandled with great care and interest.
We moved in with Minors and Brady about a week ago. After some miscommunication with the landlord the move in was a little bumpy as the house wasn’t prepped for us to move into. However after making contact with our agent Samuel, he and his colleague Lauren have been nothing but helpful since. Immediately making himself available Samuel arranged for anything we needed to be taken care of, sending someone out to clear up left over belongings so we needn’t worry, arranging for cleaners to be sent out to sort issues raised. Constantly dealing with everything we had throw to him, Samuel has been brilliant, ensuring he’s constantly an approachable member of the team. Introducing us to his colleague and our property manager Lauren to ensure any further queries or help we needed was dealt with. I’d like to say both have been a credit to the company. Many thanks and we look forward to continuing with you.
Matt · 25 June 2023
★★★★★ 5/5
TrustpilotWow fantastic
Wow. What can I say. Fantastic enthusiastic team at Minor and Brady’s. Exceptional work from AysegulCapti with regard to communication with a very tough conveyancer, but Aysegul was totally on it. And we completed within 6 weeks. Well done Ayaegul, true recognition for your hard work and determination to finalise the Sale. 5 stars all the way.
Kim · 14 October 2024
★★★★★ 5/5
TrustpilotMinors and Brady have gone above and beyond
Minors and Brady have done an exceptional job selling my property. Rosie has supported me all the way through the sale which had quite a few challenges along the way. Rosie kept me informed and liaised with the purchaser and ensured we met the many requirements asked of us to complete the sale. Rosie you are a star and I couldn’t have coped without you. You kept me calm and made me smile. Thank you to all of the staff who worked really hard.
Sarah · 19 June 2023
★★★★★ 5/5
TrustpilotWe recently worked with Claire at…
We recently worked with Claire at Minors and Brady and were pleased with the service provided. Claire was efficient and communicated well, keeping us updated regularly. She handled any complications that arose with a calm and proactive approach. Overall, we would recommend working with Minors and Brady for your property needs. Thank you to the sales team at Dereham too!
Emma · 24 August 2024
★★★★★ 5/5
TrustpilotTyler was great really helpful and…
Tyler was great really helpful and efficient and I comfortable and had trust in him. He said he would call be back and he did. He was most enthusiastic and knowledgeable. I have had a great Sevice from initial call to arrange a viewing. The viewing was efficiently handled by Steven and then Sam took my application over the phone efficiently and in a friendly manner. Tops class service. Thanks all
Philip · 28 January 2024
★★★★★ 5/5
TrustpilotThank you!
Can't thank Rosie Turley enough for the work she put in to the sale of properties we had on with Minors & Brady. She dealt every situation that arose quickly and professionally, keeping me up to date every step of the sale process. Our ongoing purchase has just completed and we can not wait to move into our new home thanks to Rosie and Charlie!
Michelle · 25 May 2024
★★★★★ 5/5
TrustpilotMinors & Brady have been excellent…
Minors & Brady have been excellent throughout and we would not hesitate to use them again. Rosie Turley in particular has gone over and above aboard to get this over the line and worked exceptionally hard and sometimes under trying circumstances. Thank you Rosie for all your hard work, it has been very much appreciated as you have taken a lot of pressure off us.
Jenny · 24 May 2024
★★★★★ 5/5
TrustpilotAn absolute star Cassandra Creak
What an absolute star Cassandra Creak was 😁. She seemed to go over and beyond, keeping everyone up to date, and chasing others when they need a gentle but firm kick! She was always professional and cheerful and would always respond quickly to an odd query. No doubt she is a greatly valued member of your team.
Debbie · 8 October 2024
★★★★★ 5/5
TrustpilotViewing of property…
Emily was very professional in her conduct regarding the viewing of a property but managed this was a friendly open disposition, she was also very knowledge when asked questions about the house.While looking around she gave my husband and myself space but not so much that we felt we were viewing it ourselves.Never felt hurried along during the viewing and asked if there was anything else she could help us with when we had finished looking round.Very good service.
Helen · 6 July 2023
★★★★★ 1/5
TrustpilotLacking Information & Knowledge
Terrible experience. Progressed with purchase only to be told the flat doesn’t have a EWS1 certificate meaning unable to get a mortgage on the property. Why was this not included in the original conversations and only coming up 4 months later. Worst part is other flats in the same building are up for sale with this company and still no reference to the lack of certificate for potential buyers!
O · 1 March 2024
★★★★★ 4/5
TrustpilotPROMTNESSTO CUSTOMERS/CLIENTS.
PROMTNESSTO CUSTOMERS/CLIENTS.Minors&Brady is a good company. The staff, though, they are in different and various sections of the company are up and doing. They are prompt to service, which I really appreciate. Will use this medium to say shout out to Elliott Stubbs, he was amazing and always ready to help in anyway he could. Thank you for not getting bored with my numerous questions ,and thank you for providing the answers when you could and for helping me out. Elliot only took me for the viewing, but each time I had a question to ask I always directed it to him, he would give answers, if he could and if he couldn't, he would say i will help you to find out or I have passesd your message to my colleague in that section, and they have promised to get in touch with you. Thank you Elliot for making getting an accommodation seamlessly easy.
Anthonia · 2 June 2023
★★★★★ 5/5
TrustpilotExcellent purchase experience
Claire Wilson was our aftersales progressor handling our house purchase and was outstanding throughout. Having dealt with other agents in relation to my sale, I have a few comparisons and would absolutely recommend Minors and Brady in future, Claire in particular.Claire was in regular contact, pro-active, and carried out tasks on time and when promised - what more can you ask for!
GT · 11 July 2024
★★★★★ 5/5
TrustpilotClaire Wilson has been helpful and professional
Claire Wilson has been wonderful. She has been very helpful and professional with our nightmare of a conveyancing process. Thanks to a time waster at the end of the chain, the whole process has taken six months. Claire has stuck with us and been very supportive and understanding. Well done Claire, we couldn't have done it without you, thank you.
Elizabeth · 13 August 2024
★★★★★ 5/5
TrustpilotA big shout out to Caroline Larke in…
A big shout out to Caroline Larke in after sales who has got my house sale to exchanging contracts through many ups and downs in less than 3 months Caroline has been tenacious and persistent … also kind and understanding when I got stressed. I’ve been kept informed and updated throughout Plus a great sense of humour! Brilliant job all round Thank you😃
Kate · 20 June 2024
★★★★★ 5/5
TrustpilotJessica Kemp in aftersales was brill
Jessica Kemp in aftersales was brill. There were a few hiccups with the seller when purchasing, and she was very persistent and organised on my behalf. She even called me after closing when we were reaching completion. As an FTB, having someone knowledgeable to help answer your questions is very important, couldn't fault her at all and I found her to be really helpful (and patient!)
Mr · 25 April 2024
★★★★★ 5/5
TrustpilotClaire Wilson was brilliant
Claire Wilson was brilliant! She always kept us up to date as the sale progressed. Nothing was too much trouble for her - phone calls were answered quickly too which certainly made a change from other agents I've dealt with! Efficient and friendly Claire really helped take away some of the stress involved in house moving. Many thanks.
Valerie · 12 September 2024
★★★★★ 5/5
TrustpilotJessica was very helpful in the final…
Jessica was very helpful in the final stages of my sale, chasing legals until all was completed.
PM · 22 January 2025
Agent replied · 22 February 2025
Thank you for your kind feedback! We're so glad to hear that Jessica was able to assist in the final stages of your sale and ensure everything was completed smoothly. We truly appreciate your support!
★★★★★ 5/5
GoogleWould like to say a big thank you to Minors and Brady, for the help with buying our property. Especially Cass, who was such a help. Informative, rang us every week, nothing was too much trouble! Many thanks. Jean & Danny Foley.
Jean · 26 October 2023
Agent replied · 25 October 2024
Dear Jean,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our Caister team and giving kudos to our colleague Cass, we will be sure to share this with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
★★★★★ 5/5
GoogleI was delighted with the excellent service I received from Minors and Brady Caister.
Cassandra dealt with my house purchase efficiently and professionally, keeping me up to date throughout with the whole process.
Everything was completed smoothly and quickly because of this.
Stephanie · 26 October 2023
Agent replied · 25 October 2024
Hi Stephanie,
Thank you so much for taking the time to share your positive feedback with us! We are absolutely thrilled to hear that you had a great experience with our colleague Cassandra, we will be sure to share your kind words with her.
We find it really rewarding to see that our efforts have made a big difference in the sales/purchasing process.
Kind regards, Team M&B.
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