Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAwesome experience, great communication, everything was sorted very easily. Highly recommend.
Peter · 5 June 2024
Agent replied · 12 June 2024
Thank you for the lovely review Peter it is much appreciated, as you know communication is key to us and want to ensure our landlords and tenants are always updated with what is happening.
★★★★★ 1/5
GoogleOverall I have been pleased with the staff at bycroft.. Professional.. Polite.. Until it came to given the deposit money back.. Excuses.. Stalling.. The latest.. the Lady dealing with the deposit (and it has been agreed the amount to return) is off today.. And its the Easter Bank hoilday tomorrow... So they can keep my deposit for another four days.. And no doubt when I call Next Tuesday. I will receive another excuse.. Shame..NegativeQuality
Duncan · 25 August 2021
★★★★★ 5/5
GoogleBycroft have just sold my bungalow for me and their service and attention to detail have been outstanding from start to finish. It's unusual nowadays to come across a friendly estate agent that you really feel is working for you. They stayed in contact with me throughout, regularly updating and advising.
I have experience of estate agents in the Norwich area where I have a second property I am selling and my experience with them has sadly been very different. They never contact you regularly (even when that was a request when I signed with them), you deal with a wide range of staff within the branch so there is no continuity of service, and overall you feel unimportant.
I would without hesitation use Bycroft again and would recommend them as a friendly and effective company to deal with.
Diana · 14 June 2018
★★★★★ 5/5
GoogleWould recommend this estate agent to anyone. Supported me throughout my purchase, keeping me updated at all times. Thank you Michelle you have been wonderful.
Ruth · 13 June 2020
★★★★★ 5/5
GoogleTia has always maintained communication and got back to us swiftly. Thank you for helping us!
Poppy · 5 April 2025
★★★★★ 5/5
GoogleFrom the perspective of a buyer they are easy to work with, straight forward, and up front with everything. I can see why people would use them as Estate Agents.
John · 17 August 2024
★★★★★ 1/5
GoogleMe and my partner tried to rent a house through Bycroft only to be messed about no end. We thought everything had finally been sorted and our deposit was paid, for them to then tell us that we couldn't have the house and firstly refused to give us any of our money back. We eventually got some of it back. Safe to say we won't be using them in the future!
Beth · 14 June 2018
★★★★★ 1/5
GoogleThis service is absolutely rubbish the staff are useless don't buy or rent from this agency
Jill · 11 December 2024
★★★★★ 1/5
GoogleThis service is absolutely rubbish the staff are useless don't buy or rent from this agency
Jill · 5 December 2024
★★★★★ 4/5
GoogleWe were impressed with Nick and Michele by their very professional and friendly service. The property details they produced were good and attracted a surprisingly large number of viewers at a time when the property market was slowing down. We were always kept informed at every stage of the sale. On this basis we cannot recommend them too highly.
Celia · 13 June 2020
★★★★★ 5/5
GoogleBycroft lettings have managed my properties for over 3 years now and they have truly set an incredible high mark for all the other agencies to compete with. They are on the ball, punctual and offer an amazing customer care. I have no hesitation in recommending them to anyone who is looking for a great Letting agent to manage their properties.
Jasper · 14 June 2019
★★★★★ 5/5
GoogleFood was excellent and service was great
Susan · 13 June 2020
★★★★★ 5/5
GoogleBoth the Agents we had were so helpfull on both viewings we did on the property we are buying great service .and are always helpful when.we get in touch
Mark · 17 August 2023
★★★★★ 5/5
GoogleHaving used Bycroft to sell my property on the coast I can honestly say they were truly professional in every aspect of the sale. I could not be happier with the level of service I received, from Chris originally coming to value the property right through to exchange of contract. Thank you so much for your help.
Andy · 14 June 2017
★★★★★ 5/5
GoogleThe team at Bycroft Lettings offer a very friendly and professional service. From a tenants perspective they are responsive to any concerns and issues that may arise and resolve them quickly and without fuss. If you are a landlord looking for an agent to manage your property, look no further.
Kate · 13 June 2020
★★★★★ 5/5
GoogleBrilliant service friendly and very helpful staff our move was very easy and fast
Nikki · 16 September 2023
★★★★★ 5/5
GoogleReally nice people to deal with, quick to respond, nothing was too much trouble 👍 …
Rob · 13 June 2023
★★★★★ 5/5
GoogleGood staff. Very upfront and friendly. Thank you for everting.
Eduardo · 16 September 2023
★★★★★ 5/5
GoogleReally professional and friendly. Great service and pro active on the clients behalf. I have no hesitation in recommending them.
Louise · 13 June 2022
★★★★★ 5/5
GoogleExcellent and efficient marketing of my property for rental
Caroline · 13 June 2023
★★★★★ 5/5
GoogleLovely people, always available and very helpful.
Sharon · 18 July 2023
★★★★★ 3/5
GoogleShows far to many "sold" and "stc" properties without the option to to bypass them in the search option.
BEE · 13 June 2021
★★★★★ 4/5
GoogleFriendly service efficient and staff happy to help and resolve queries
Jane · 13 June 2022
★★★★★ 5/5
GoogleExcellent estate agent, very helpful, informative and excellent comunication when buying g my property
Joan · 13 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.