Trusted Agent profile · Great Yarmouth
★★★★★
152 reviews across 2 platforms
14 Regent Street, Great Yarmouth, NR30 1RN
Bycroft Commercial's office in Great Yarmouth, at 14 Regent Street, is rated 4.3 out of 5 across 152 reviews on two platforms, including 151 Google reviews rated 4.3.
Every review we hold for the Great Yarmouth office, from every platform, shown as written. First names only.
5/5
GoogleMichelle was really the most helpful person we have come across in our moving home experience. Without her I don’t think our move would have happened. She was constantly chasing people up to get everything sorted. I cannot recommend her highly enough
5/5
GoogleI have to say bycroft (especially Michele) are definitely the agent to buy and sell a house! I Cannot fault them at all. Friendly, efficient and excellent communication!! This is exactly how you should run a business. Communication is key
5/5
GoogleRecently sold my property in Caister, from start to finish Bycroft were professional and approachable with any queries I had. Big shout out to Michele who always found the time to help resolve any issues that had come up. Feel she really helped push the process along when it could have quite easily dragged on. Highly reccomend!PositiveProfessionalism
5/5
GoogleGreat service and good communication throughout the process from start to finish. Thank you to the whole team and keep up the good work.
5/5
GoogleProfessional service
5/5
GoogleThe Team dealt professionally and very efficiently in respect of the finding a tenant for my rental. In a very short time frame.
5/5
GoogleCould not fault the service we received from Bycroft when selling our home. The fees were reasonable, and the team were friendly, helpful and immediate through the whole process. Would certainly recommend using Bycroft.
Hi Stuart, thank you for taking the time to leave us such a positive review it is much appreciated by the whole team. Thank you for using Bycroft Estate Agents!
5/5
GoogleAs a landlord I fully recommend Bycroft and their dedicated letting team. They have helped me resolve any issues in a quick and timely fashion, be it finding a new tenant, to enabling safety tests and inspections
5/5
GoogleFantastic service from both sales and aftercare team.
5/5
GoogleVery glad I chose to sell through Bycroft. Friendly staff, always happy to help with questions. Prompt feedback from viewings. Made the whole process very smooth.
Thank you so much for taking the time to leave us this review it really is appreciated by all the team!
5/5
GoogleBeen with Bycroft for the last 4 years, we have recently moved and everything from applying for the house initially, to the leaving process has been smooth and efficient. Everyone was polite and friendly and any issues were quickly dealt with on our landlord behalf. Thank you for everything.
5/5
GoogleVery experienced, knowledgeable, helpful and friendly team. Always happy to help and keep you informed of progress throughout the transactions. Highly recommend.
1/5
GoogleMost horrendous estate agent ever kicked me out of my rented property after 6 months which I paid upfront no reason given just landlord wants it back now paid lots of money up front for deposit reference checks etc jumped through everything for them .. yet zero given back asked for cooker to be replaced as it was broken took 2 months to get any where the staff are so rude and nasty as for mr bycroft nasty man once got my money didn't want to help or respond made me feel terrible ..NegativeResponsiveness, Quality
1/5
GoogleBycroft has undoubtably got to be one of the laziest Estate agencies that I have come across and that is saying something especially about their trade. They constantly fail to return phone calls or follow up appointments. I even wanted to put an offer in on a house and they failed to follow this up(we offered with the other agency the property was being sold with😀). They trade on their name but have gone downhill so use them at your peril.
1/5
GoogleNot good. We managed an accommodation via them, But on the day of collecting key, they informed us that they are not managing the property & for all enquiry, I need to talk to landlord. They should have informed it since the beginning
5/5
GoogleJust bought our home through bycrofts and cannot recommend them enough! Friendly professional and always there to help. Thank you again!
5/5
GoogleAbsolutely wonderful service, Guided us through the whole rental scheme. All staff were great but a special shout out for Michelle. I loved her clear Email's. Setting everything out for us. A big thank you.
5/5
GoogleLetting Team. - Done a good job . Efficient + helpful and not pushy
Thank you for taking the time to leave us a positive review, customer service is always at the heart of the service we offer our clients so it is great to be recognised for that!
5/5
GoogleAwesome experience, great communication, everything was sorted very easily. Highly recommend.
Thank you for the lovely review Peter it is much appreciated, as you know communication is key to us and want to ensure our landlords and tenants are always updated with what is happening.
1/5
GoogleOverall I have been pleased with the staff at bycroft.. Professional.. Polite.. Until it came to given the deposit money back.. Excuses.. Stalling.. The latest.. the Lady dealing with the deposit (and it has been agreed the amount to return) is off today.. And its the Easter Bank hoilday tomorrow... So they can keep my deposit for another four days.. And no doubt when I call Next Tuesday. I will receive another excuse.. Shame..NegativeQuality
5/5
GoogleBycroft have just sold my bungalow for me and their service and attention to detail have been outstanding from start to finish. It's unusual nowadays to come across a friendly estate agent that you really feel is working for you. They stayed in contact with me throughout, regularly updating and advising. I have experience of estate agents in the Norwich area where I have a second property I am selling and my experience with them has sadly been very different. They never contact you regularly (even when that was a request when I signed with them), you deal with a wide range of staff within the branch so there is no continuity of service, and overall you feel unimportant. I would without hesitation use Bycroft again and would recommend them as a friendly and effective company to deal with.
5/5
GoogleWould recommend this estate agent to anyone. Supported me throughout my purchase, keeping me updated at all times. Thank you Michelle you have been wonderful.
5/5
GoogleTia has always maintained communication and got back to us swiftly. Thank you for helping us!
5/5
GoogleFrom the perspective of a buyer they are easy to work with, straight forward, and up front with everything. I can see why people would use them as Estate Agents.
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