Trusted Agent profile · Great Shelford

Sharman Quinney Great Shelford reviews

3.2

★★★★★

199 reviews across 3 platforms

49 Woollards Lane, Great Shelford, CB22 5LZ

Sharman Quinney's office in Great Shelford, at 49 Woollards Lane, is rated 3.2 out of 5 across 199 reviews on three platforms, including 64 Google reviews rated 4.6.

Google logo

4.6 / 5

64

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

This office

Trustpilot logo

134

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Great Shelford office, from every platform, shown as written. First names only.

5/5

Google

Our house sold very quickly with Sharman Quinney. Lee and Jen kept us up to date with the whole process and always answered questions quickly if we had them. The communication with them was fantastic! Would highly recommend.

Charlotte · 27 August 2020

Agent replied · 26 August 2024

Good morning Charlotte, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that our team at Great Shelford sold your house very quickly.

5/5

Google

I never normally take the time to write reviews, but the service we received from Jen at SQ Shelford was so exceptional I felt I had to. …

Kelly · 16 April 2022

Agent replied · 26 August 2024

Thank you so much for your lovely review Kelly- we really appreciate your kind words and it was a pleasure to help find you your dream home

3/5

Google

Adam (at Sharman Quinney) was thankfully very persistent on the phone with my buyer's solicitor (who was very difficult) and managed to get my sale completed in time before the 'Stamp Duty holiday' ended. Saving me a large sum of money to put towards sprucing up our new house. I am very appreciative of all the hard work the sales team put into ensuring my property sale completed, so that we could purchase our new home, however, I do not feel that this rush would have been required if the error below had not been made. It took exactly 1 year to sell my maisonette (signing all documents to completion). The initial valuation of my property by the sales team was incorrect, despite the fact I advised on its value at the time due to it being a leasehold property. For this reason my property did not sell until I requested to drop the price to my initial valuation.

Ben · 27 August 2021

Agent replied · 26 August 2024

Hello Ben, thank you for leaving us your review. I believe that Adam has contacted you directly regarding your issue with the valuation and hope that you are satisfied with the outcome of this conversation. We also hope that you are happy in your new home

5/5

Google

The team of Nick, Jen and Lee (there might be more!) at Sharman Quinney's Great Shelford office have been absolutely outstanding during the sale of our house. Their guidance, advice and communications have all been first class and I'd thoroughly recommend them to anyone who's looking to sell in their catchment area. They are a professional bunch and friendly and accommodating too. The sale hasn't yet quite completed (fingers crossed) but it's mostly out of their hands now, so it's time for me to write this glowing review! - if I have to give one negative comment; they need to use a thicker wooden post for their "for sale" sign, as the one they erected keeps blowing over in the wind.PositiveResponsiveness, Quality, Professionalism, Value

Trevor · 27 August 2021

Agent replied · 26 August 2024

Good afternoon Trevor, thank you for taking the time to leave us your review. We're so happy to hear that the process has been hassle free so far and we really appreciate your recommendation!

1/5

Trustpilot

I wouldn’t give them a star

I wouldn’t give them a star. Service for rental appalling. No communication no reports sent till end of tenancy. House was left disgusting. They didn’t do reports or follow up on anything. Jay sat on mobile all time while Valentino made excuses for everything they got paid to manage!!!! JOKE

Michele · 29 December 2022

5/5

Google

Wouldn't hesitate to recommend. Handled both our sale and purchase well. Competitive commission rate for sale of house. We had many issues throughout the process with others in our chain, but these were always dealt with to the best of their ability by the staff in the Great Shelford office, who were always friendly but professional. Our whole purchase nearly fell through a few days before completion but Mr Sharman stepped in to help the solicitors sort the issues out and everything went relatively smoothly on the day.PositiveResponsiveness, Professionalism

Laura · 27 August 2020

Agent replied · 26 August 2024

Good afternoon Laura, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are delighted to hear that the Great Shelford office provided you with a friendly & professional service and that Mike Sharman was able to help smooth out the solicitor issues for you.

5/5

Google

My partner and I had been looking for a property for quite some time, and throughout our search both Jen and Leigh at Sharman Quinney have been very friendly, supportive and always happy to offer advice about anything house-buying related. We are now actually buying a property through Sharman Quinney, with Jen as our agent and if I had to describe the experience so far in 3 words I would say congenial, professional and efficient.PositiveProfessionalism

Tom · 27 August 2021

Agent replied · 26 August 2024

Good afternoon Tom, we really appreciate you leaving such a lovely review; Jen and Lee will be thrilled to hear your comments. All the best with your up and coming move and we hope you enjoy your new home

1/5

Trustpilot

Please avoid using Sharman Quinney…

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kersha · 24 January 2024

1/5

Facebook

Please avoid using Sharman Quinney under any circumstances. If I could have given no stars I would have, there is nothing good that can be said about this agency. It's honestly the worst agency I have ever come across and I've been in the industry myself for 14 years now. They cannot even carry out basic due diligence when advertising a property so be prepared to be misinformed. One property was advertised as both freehold and leasehold, when we phoned to check we were told it was freehold, but it turned out through our solicitor it did have a lease too. They also didn't know the seller was only selling with a limited title not a full one, something that again only came to light through our solicitor six months later, a complete waste of everyone's time that could have been avoided if Sharman Quinney could be bothered to get to know the sellers and the houses they are selling better. The property we eventually ended up buying was advertised as having allocated off road parking. When we phoned to check this we were told this was definitely correct. Common sense told us this didn't seem right as none of the properties there had parking and the space was no where near the house! It turned out this was not the case at all and there was no parking with the house. It no longer fitted our needs however as this all happen several weeks down the line, and we were due to be made homeless in a matter of weeks, we simple had no choice but to proceed. Sharman Quinney's response to this was 'we take the word of our sellers' so it seems they will believe anything you tell them as a seller, despite the fact common sense should have made any competent agent question the parking situation in this case. Sharman quinney are the only agency I know to get away with not carrying out basic due diligence. You will never be able to get hold of anyone at the branch, we had to phone another branch on many occasions to get them to contact the Shelford office for us, they don't reply to any phone calls or emails. They have a turn over of staff every few weeks, you are not told when someone is leaving nor introduced to someone new starting. The person starting will also have no clue what's going on with the sale so be prepared to constantly have to repeat yourself. They do not bother giving you any updates or chase a sale for you, complete laziness. They will be sitting on their personal mobile phones everytime you drive past. When we raised a complaint about their shortfallings and appalling service, we didn't get a single apology. How this agency is still running honestly baffles me, at the very least the Shelford branch should not be allowed to continue practicing.

Kallum · 24 January 2024

5/5

Google

I wanted to take a moment to say thank you and express my sincere appreciation for the exceptional service provided by Great Shelford branch throughout the home-selling process. Jack Niland's prompt communication and willingness to go the extra mile made this experience smooth and stress-free.

Daisy · 25 March 2024

Agent replied · 26 August 2024

Thank you for taking the time to give a kind review, we really appreciate your feedback.

5/5

Google

Jess Parker at Sharman Quinney has been very supportive throughout our house search journey. She kept us informed, was responsive and honest with us, whilst always remaining professional, understanding and respectful. I would not hesitate to recommend her. Sonja

Sonja · 16 April 2024

Agent replied · 26 August 2024

Good morning Sonja, thank you for taking the time to leave us a review. We really value our customers feedback so we're delighted to hear that you would recommend our services.

4/5

Google

Thanks Adam & Jen for your advice and support throughout my recent house sale. Would recommend your professional service.PositiveProfessionalism

Nick · 27 August 2021

Agent replied · 26 August 2024

Thank you for taking the time to leave us your review Nick. We appreciate your recommendation

5/5

Trustpilot

Impressed with the service so far

Had a few teething problems since moving into my new property but Fay Wilson has always been efficient at getting someone out to help me and follows up to make sure thing are sorted helpful friendly and professional thanks Fay

Jacqui · 15 January 2023

5/5

Google

Thank you Lee Wilkinson from Sharman Quinney for selling our house within few weeks. Thanks once again for all your help.god bless.

Jessy · 27 August 2020

Agent replied · 26 August 2024

Hi Jessy, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that Lee was able to sell your house within a few weeks. It was our pleasure in assisting you.

5/5

Google

I found the staff at the Sharman Quinney Great Shelford office to be extremely professional at their jobs. Always happy to listen to your needs, advise and action! Very good attention to detail - as a customer I always felt these guys were working on my behalf. The pandemic certainly didn’t help anyone… but they still battled on - well done and thank you !!!PositiveProfessionalism

Tim · 27 August 2021

Agent replied · 26 August 2024

Thank you so much for taking the time to leave us your kind review Tim

5/5

Google

Jade Burge at Sharman Quinney has been very supportive throughout our mortgage journey. She kept us updated on our mortgage application, she is very professional, quick and helpful. I would definitely recommend her.

Sara · 25 March 2024

Agent replied · 26 August 2024

Thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we're thrilled to hear that you received a 5 star service from Jade.

1/5

Trustpilot

Not a proper service

Pandu · 25 March 2026

5/5

Google

I used Sharman Quinney, Great Shelford to sell my flat, they have been so helpful, easy to work with, supportive and responsive. I would particularly highlight Jen who was my case manager - incredibly helpful at every step of the way right up to exchange and completion! I highly recommend this estate agent.

Alex · 16 April 2022

Agent replied · 26 August 2024

Thank you so much for your kind review Alex. We were more than happy to help and really appreciate your recommendation!

1/5

Trustpilot

Avoid this Company

Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.

Privacy · 22 August 2024

1/5

Trustpilot

Incompetent!

Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!

Denise · 25 August 2022

5/5

Trustpilot

Can not fault the team at peterborough…

Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!

SHEENA · 1 October 2020

5/5

Google

Excellent service, we recently got our new house with Sharman Quinney, really helpful staff, always available to help. Really took us through the whole process with ease. Very grateful to them all, Jade, Ben, Jess, all super helpful, thank you guys.

Shayan · 16 April 2023

Agent replied · 26 August 2024

It was our pleasure to help. Thank you for leaving us your kind review Shayan :)

1/5

Trustpilot

DO NOT USE THESE ESTATE AGENTS

If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.

Sophie · 21 July 2022

5/5

Google

Great customer service. Lee is very personable and a pleasure to deal with.

Joanna · 28 August 2019

Agent replied · 26 August 2024

Hi Joanna, thank you for taking the time to leave us a review. We really value our customers feedback so we're delighted to hear that you received great customer service from Lee at our Great Shelford branch.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Sharman Quinney's Google reviews

Questions about Sharman Quinney Great Shelford

How many reviews does Sharman Quinney Great Shelford have?

Sharman Quinney's Great Shelford office has 199 reviews across three platforms: 64 on Google, 1 on Facebook, 134 on Trustpilot (across the whole business).

What is Sharman Quinney Great Shelford's rating?

Sharman Quinney Great Shelford is rated 3.2 out of 5 across all 199 reviews, and 4.6 out of 5 on Google from 64 reviews.

Where is Sharman Quinney's Great Shelford office?

Sharman Quinney Great Shelford, 49 Woollards Lane, Great Shelford, CB22 5LZ.

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