Trusted Agent profile · Great Shelford
★★★★★
205 reviews across 3 platforms
49 Woollards Lane, Great Shelford, CB22 5LZ
Sharman Quinney's office in Great Shelford, at 49 Woollards Lane, is rated 3.2 out of 5 across 205 reviews on three platforms, including 70 Google reviews rated 4.6.
Every review we hold for the Great Shelford office, from every platform, shown as written. First names only.
5/5
GoogleI used Sharman Quinney, Great Shelford to sell my flat, they have been so helpful, easy to work with, supportive and responsive. I would particularly highlight Jen who was my case manager - incredibly helpful at every step of the way right up to exchange and completion! I highly recommend this estate agent.
Thank you so much for your kind review Alex. We were more than happy to help and really appreciate your recommendation!
1/5
TrustpilotAvoid this Company
Never, Never, Never give your details to this company. They will call, text and email you even when you have asked on repeated occasions to be removed from their database. They do not adhere to GDRP regulations which requires them to remove contact details from their database when requested to do so.
1/5
TrustpilotIncompetent!
Personally, I no longer rate this organisation and no longer use their services. However, I have had the unfortunate experience of Sharman Quinney Stamford, being part of a very stressful chain! After 5 months I had to stop the sale of my property. And the responsibility lies firmly with the management at their Stamford Office. They were unwilling to help in supporting the sale, with comments ‘stop chasing on xxxxxx as it’s taken up too much of our time’ . This negative behaviour has been demonstrated, throughout this very stressful process .Not only have they let me down, they have seriously let down their vendor and the purchaser of the property they were selling.Feedback to the leadership team at this organisation is ‘it’s very easy to sell a property in the current climate. But it takes skill and competence to get them over the line. Which you are clearly lacking’Lesson to self. If this organisation ever happens to be apart of my chain in future house sales. Sorry, you wont be buying my house!
5/5
TrustpilotCan not fault the team at peterborough…
Can not fault the team at peterborough especially Amber max and Joe, any problems we had they was happy to help, we had a few bumps before moving into the property but the team at peterborough was very helpful and happy to help!!
5/5
GoogleExcellent service, we recently got our new house with Sharman Quinney, really helpful staff, always available to help. Really took us through the whole process with ease. Very grateful to them all, Jade, Ben, Jess, all super helpful, thank you guys.
It was our pleasure to help. Thank you for leaving us your kind review Shayan :)
1/5
TrustpilotDO NOT USE THESE ESTATE AGENTS
If I could give no stars I would. I am a first time buyer who has a mortgage in principle and a deposit ready, which I got through an independent mortgage broker. I had a found a property and put in my first ever offer which should be an exciting time instead I was told I needed to meet their mortgage broker to do checks before going ahead with the offer. However this is not legal! Be warned, they are bullies and try and use your lack of knowledge to make you do things that are not required. I rang my mortgage broker who rang them to inform them that checks had already be complete so this was not needed. They then did put my offer forward however I got a phone call to say it was rejected on the grounds I had not gone with their mortgage broker and the vendor wanted that security. I then explained that I have a mortgage in principle so checks have been complete if I do another check it can effect my credit so why would I do another one. I then upped my offer, I waited 4 days to hear back. I chased and ended up arguing with Rowena saying that they are bullying me into something I don't need to do and trying to make out that its something I have to do. I got an answer in the end saying my offer had been rejected as the vendor wanted the full asking price. So why wasn't I told this when the first offer was rejected? Do not use Sharman Quinney they are awful greedy people wanting bonuses for the house sale and for the mortgage.
5/5
GoogleWe are currently in the process of both buying and selling with Sharman Quinney, Gt Shelford, and couldn't have been happier with the service provided. Lee and Nick are both friendly and professional, and have been quick to answer any queries we have had - helping to move the process along quickly and smoothly. Wouldn't hesitate to recommend.
Good afternoon Ellie, thank you for taking the time to leave us a kind review and recommendation. We really value our customers feedback so we are delighted to hear that you have received a 5 star service from Lee & Nick at our Great Shelford branch.
5/5
GoogleGreat customer service. Lee is very personable and a pleasure to deal with.
Hi Joanna, thank you for taking the time to leave us a review. We really value our customers feedback so we're delighted to hear that you received great customer service from Lee at our Great Shelford branch.
5/5
GoogleThis is our first time buying a property and we are lucky to have our professional and friendly estate agent, Jen for assistance. Overall the process was smooth and Jen addressed our concerns and questions promptly. We highly recommend Sharman Quinney to our family and friends. We will consider to use their service again in future.
Good morning Kai, thank you for taking the time to leave us a review and kind recommendation. We really value our customers feedback so we are thrilled to hear that Jen provided you with a 5 star service.
5/5
TrustpilotI would like to thank Sharon at Sharman…
I would like to thank Sharon at Sharman Quinney Market Deeping for all her help in selling my property. Sharon was on hand to answer any queries along the way and was patient and helpful. Can't thank her enough!
5/5
GoogleVery professional, selling my house with Adam who kept me constantly updated, hehad a very clear marketing strategy, well researched information & not in any way aggressive or pushy as some estate agents can be. Always calm, nothing too much trouble, would 100% recommend
Thank you so much for taking the time to leave us your kind review Liz
4/5
Trustpilotviewing as prospective investor.
Hi I recently had a viewing which was conducted by your sales agent Milly Watling, who is based at your Newark Ave branch.I am happy to report that she was professional throughout and got back to me as requested and has been able to answer any queries I have had along the way. She was friendly and helpful, but was not too pushy in a way that some agents can be......... Many thanks for your help Milly.
5/5
GoogleThe whole team here really worked hard to get our transaction over the line. Frances was constantly working beyond normal working hours to make sure everything was moving along and when problems arose she made sure the problem was resolved asap.
5/5
GoogleI have just bought my first home with the help of Jade Burge. She has been extremely helpful every step of the way, and I will be using their services again because of this!
Congratulations on the purchase of your first home Charlie! We hope you are very happy there. Thank you for leaving us your review.
5/5
GoogleWe've been so happy with the Sharman Quinny team at Great Shelford who've supported us selling and buying houses. Lee has helped us all the way through the process - both in selling our cottage and helping with buying our forever home. We couldn't have done it without him!
Good afternoon Jane, thank you for taking the time to leave us a review. We really value our customers feedback so we are delighted to hear that Lee has provided you with a 5 star service in supporting you with both selling and buying. Wishing you all the best in your forever home!
1/5
TrustpilotPlease avoid and find another agent
Please avoid and find another agent. The valuation was all good and chase ups came thick and fast to get us to put our house up for sale. 6 months on and not one call or chase up. Absolutely no communication skills at all. If they deal with buyers the same way then they will sell next to nothing. My wife and I have sold maybe 20 houses over the years and without doubt this has been the worst agent so far even after making allowances for Covid issues. Doesn’t deserve a 1 star review but that’s lowest you can give.
5/5
TrustpilotI am a mortgage advisor
I am a mortgage advisor, and so, professionally, i must deal with quite a few agents. I also went through personally,over 40 properties in all my life, residential and buy to let, and i think this make me quite an expert in this trade.I really don't have any doubt in saying that Sharman Quinney has been one of the best experiences i had till now. Not just professionalism but also deep personal commitment from any single member of staff. Special mention for Carrigan, who i bother so many times for so many details and she never lost her smile and positive attitude. Thanks to all of youRoberto
5/5
Trustpilot5 stars
Big thank you too Chloe at Sharman Quinney who was helpful from start to finish and made the whole experience as stress free as possible for a first time buyer with no clue what they’re doing.
1/5
TrustpilotUnprofessional
Keep receiving calls saying my property is up for rent. My house has never been advertised for rentals. I've explained on numerous occasions that they must have the wrong house number or address and to remove mine from their list.
1/5
TrustpilotI was renting a house from Sharman…
I was renting a house from Sharman Quinney for year and half. I paid them my deposit and a rent for the first month. When I moved in there were problems with the heating (I moved in November). I asked the agency to fix it but they told me that the landlord didn't opt for their maintenance and that I need to contact the landlord about any issues with the house. Since then I was paying the rent to the landlord directly. The landlord was not maintaining the house properly/or not responding to reported issues at all. The boiler was constantly going into error mode. The bath started to leak after a year and for the next half of year we were not able to use it. I was lucky to eventually bought a house for my family and move out, but this is not the end of the nightmare. The agency is keeping my deposit (for 4 weeks now) and the landlord is accusing me of doing damages to the house I have not done. He priced the damages to the amount of the deposit.Stay away from Sharman Quinney as they are co-operating with very rogue landlords.
5/5
TrustpilotExcellent service
Sharman Quinney in Oundle is excellent. The team addressed all our questions and concerns. Thank you, especially to Linda and Leanne for your assistance!
1/5
TrustpilotPestered by the Cambridge office to get me to use them to sell my father's house
Didn't actually use them to sell my father's house, but got them to value it for probate. This seemed to go OK, but I was then rung up a number of times over a number of weeks by the Cambridge office, trying to get me to use them to sell the house, suggesting that they would just come round and take some photos, asking which solicitors I would be using, etc., etc., even when I told them repeatedly that I wasn't yet in a position to sell. It did them no favours at all. I didn't get this from other firms who also came and did probate viewings.
1/5
TrustpilotIncompetent, Lazy and good at passing the book
A very generous 1 star, I am the landlord of a property. which I employ Sharman Quinney and as soon as I signed the contract the incompetence came to the surface, within a month the laziness showed and by the end of month 2 the term "passing the book" would be a good description.
1/5
TrustpilotVile vile vile company the senior…
Vile vile vile company the senior letting manager is beyond rude who continually over speaks you and will openly argue with you. Any issues are always made to feel are your fault - we absolutely love our home but are leaving because of the utter disgraceful customer service from them. Interestingly most of the poor reviews are down to the customer service which I feel speaks volumes about them...it proves it’s them with the issue..
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