Sharman Quinney Great Shelford reviews

★★★★★ 1/5

Trustpilot

landlords steer clear

I am a landlord with two properties they looked after. For 18 months. on one property I was never paid my rent on time. I was always chasing for my money. There is no one in the office. You always have to leave a message and they don’t get back to you even my tenants had trouble reporting faults to the property as I said there was no one there for them so I would never get the message. I have had property for over 20 years and I have never come across a managing agent as bad as these. That is why I only stayed with them for 18 months. It would’ve been 12 months but you have to give them six months notice. Again I’ve never heard of that. My advice to landlords steer clear.

Adrian · 21 May 2026

★★★★★ 5/5

Google

Absolutely nothing negative to feedback! We liaised with lots of estate agents during our search for our home but our experience with Sharman Quinney was by far the best. We dealt with Sam, who was fab and had A LOT of patience with my endless phone calls and questions/requests, even beyond the completion date. Sam was very professional, accommodating and personable! I had never heard of Sharman Quinney Estate Agents before but I would not hesitate to use them again! Thank you!

Charlotte · 25 November 2024

★★★★★ 5/5

Trustpilot

I can’t recommend Chloe Satchell highly…

I can’t recommend Chloe Satchell highly enough! Buying a home can be such a stressful and overwhelming process, but Chloe made the whole mortgage side of things feel so much easier.

Anna · 22 September 2026

★★★★★ 1/5

Trustpilot

Very disappointed with the whole sales…

Very disappointed with the whole sales process. It started even before we entered into the contract, when the papers we were sent for signing had the wrong address for the property we were selling. Apparently the system wouldn’t allow them to select the correct address, but as we didn’t want to be seen to be selling someone else’s property we insisted on it being fixed, and after many emails back and forth it turned out it was in fact possible to update it to the correct address. That was just the beginning. It took several weeks to get the property on the market. The agency then published the wrong photos as well as wrong information about the property itself, which, although we spotted it immediately and asked them to take down the ad until the errors had been corrected, stayed up for another three days. Long enough to put potential buyers off. It then took another week if not more to get the agency to correct the ad (on two occasions one error was removed and another one added) and get it back online. During this period the agency were unresponsive and difficult to get hold of and it seemed as though they only made an effort when pushed. We, on the other hand, were growing impatient to get the property on the market after long delays. When the ad was finally up we noticed that the presentation video made up from the photos of the property, still contained the wrong photos, but by this time we were so fed up we just let it slide. What we really wanted was to move to another agency as soon as possible, but since Sharman Quinney has the longest sole agency period of any agencies we’ve encountered (24 weeks compared to the usual 12 weeks), we had no choice but to remain. In the end the property was not sold, they did not seem to make any efforts to market it but instead sat on their hands and waited for business to come to them. We also had no feedback during the process unless when we asked for it repeatedly, not even when we were told several viewings were booked and the potential buyers cancelled were we informed. It’s the worst agency we’ve dealt with and we were happy when we were finally able to move to a more professional one.

Elin · 18 May 2025

★★★★★ 5/5

Trustpilot

House searching

Earlier this year we were searching to buy a property in Oundle and desperate to move to the area. Linda McMullan is an outstanding estate agent. All the agencies we registered with made little to no contact with us and it was down to us to chase them to see if they had new properties coming to the market. This was not the case with Linda. Linda rang us weekly to see how our search was progressing, kept us informed of events happening in Oundle and what properties were coming to the market. She was formidable in our house search and even at the end when we found a property with another agent, Linda kept in touch and helped our transition to moving up to Northamptonshire. Linda is a total professional and with confidence I would happily sell any property via her as I know the service I received as a house seeker was professional, caring and supportive. Thanks very much Linda.

Nat · 17 October 2023

★★★★★ 1/5

Trustpilot

Rented a property of them

Rented a property of them . When ww left august30th 2025 we left the place spotless and better condition than when we moved in. Its now mid sept and we still have not got our deposit. Bullshit excuses like the landlord hasnt got an email .the land lord has gone on holiday. The landlords signature was different. Still no return of deposit. We are now starting legal proceedings.

Derek · 10 September 2026

★★★★★ 1/5

Google

We decided to use Sharman Quinney to sell our apartment in November 2024, however our experience was very disappointing, and not reflective of the positive reviews we had previously seen. It took them 15 days to get our advert up on Rightmove once photographs had been taken. Despite being promised our advert would be uploaded before Christmas, it was not uploaded until after Boxing Day. It included several mistakes (things we were not made aware of before it went live). We chased this numerous times, and although some issues were fixed, various issues with the advert still remained. After a month of no viewings and an advert that was never fully corrected, we cancelled our contract with them altogether (at no cost). We then decided to go with a private estate agent who uploaded our advert within 48 hours of photographs. The advert was exactly how we wanted it, and an offer was made on our first viewing, the day after it was put on Rightmove! We are now in our new house and so happy we made the decision to leave SQ. Everything happens for a reason I guess.

Heather · 16 September 2025

★★★★★ 1/5

Trustpilot

After they take your money for the…

After they take your money for the deposit in case you are not accepted you wait weeks until you receive your money back. Almost 2 weeks and i ve been calling them daily and emails to tell me today ohh we forgot we will do the refund today. Begging for my own money and Ineta the agent said ohh wait for your money another 3-4 days on a rude and raised voice

Alexandra · 5 August 2026

★★★★★ 3/5

Trustpilot

Was ok at first were helpful in wanting…

Was ok at first were helpful in wanting me to find a property as they had sold mind , it fell threw twice and took over a year for me to move , in the end when it finally went threw and I had moved I never heard from them they had got there money and that’s all that mattered to them , I think it’s very rude of them to not get in touch and say thankyou .

Wendy · 13 June 2026

★★★★★ 5/5

Google

My experience with Sharman Quinney has been very positive. Chantal showed me around many properties, was very professional yet friendly and not at all pushy, allowing me to make the right decision. Mortgage consultant Jade was great at showing me a variety of deals, and in the end I chose her original suggestion - she is very wise. Thanks for helping me find a new home.

Rick · 16 April 2024

★★★★★ 5/5

Google

Jade Burge is an amazing mortgage broker. She responds to emails speedily, has always answered our questions or been there for us whenever we wanted to chat, and has dealt with materials and documents quickly and accurately. We're first-time buyers, with all the ignorance and anxiety which comes with that, but she has always taken the time to explain everything clearly and simply, giving us a good insight into the process and the decisions we we’re making. As well as being highly professional and meeting her legal obligations, it's obvious that Jade genuinely cares about you as a client: she wants you to be informed, comfortable, and, most importantly, to get the very best deal. It's been a real pleasure to interact with her over the past few months. We couldn't reccommend her more highly.

Matthew · 16 April 2023

★★★★★ 5/5

Trustpilot

Naz Magumder was very helpful and kept…

Naz Magumder was very helpful and kept me informed all the way a long the line with regard the tenancy

Susan · 20 July 2026

★★★★★ 5/5

Trustpilot

Excellent customer experience

As a first-time property buyer in the U.K., Chloe was instrumental in guiding us through the process from start to finish. Chloe was helpful during our searches, which ensured we made informed decisions. Chloe kept us informed every step of the way, and any questions we had (of which we had many) were clarified without hesitation or annoyance. There were hiccups along the way that were clearly communicated and resolved promptly. Overall, it was a pleasant and positive experience with Chloe from Sharman Quinney.

Charmaine · 2 December 2024

★★★★★ 5/5

Trustpilot

Above and beyond - thanks Becky!

We've recently sold our property with the Thrapston branch, and although it was an awful process with a lengthy chain and some terrible solicitors / other agents involved, our experience with Becky was amazing. Becky communicated everything to me, numerous phonecalls and emails on some days, and she was consistently helpful. Becky went above and beyond, and appreciated that moving house is one of the most stressful experiences, and a lot was riding on our sale.

E · 16 December 2024

★★★★★ 1/5

Trustpilot

Avoid

I was a first time buyer, buying a house not in a chain and it took 4 months to complete after constant chasing from me! Such slow service, mainly due to the poor attention to detail from the sellers using Sharman Quinney's in house conveyancers. Time after time the contracts had to be amended due to careless errors such as spelling mistakes, wrong names on contract etc. Very frustrating! There was no communication to apologise for the countless delays, the estate agents lost interest in helping me once I had my offer accepted. Would never recommend - avoid.

James · 2 August 2022

★★★★★ 5/5

Google

This review is specifically for Jen Conen. We are extremely fortunate to have Jen as the dedicated agent for the sale of our home. The communication from Jen is top-notch, she always keeps us in the loop for any updates. She is professional and considerate, we have complete peace-of-mind knowing that she is always on top of things and always ready to support us during the sale. We are sincerely grateful for the work that Jen has put in. We used to think that the only difference between estate agents are the fees, but now we think the difference is whether Jen is there or not. Jen Conen, an absolute star, actually, 5 stars 😄PositiveProfessionalism

Ken · 27 August 2021

★★★★★ 5/5

Google

Sharman Quinney Shelford branch handled the sale of my thatched cottage. Everyone at the branch who I dealt with were professional, available, approachable and a pleasure to deal with. My sale was not the easiest of sales due to personal circumstances, but with perseverence and dedication from both sides, we achieved the outcome we all worked so hard to get. Lee and Nick were great and Jen was outstanding! I made the right choice in choosing Sharman Quinney and I most definitely recommend them!PositiveResponsiveness, Quality, Professionalism, Value

John · 27 August 2021

★★★★★ 1/5

Trustpilot

NEVER USE THIS COMPANY

My young family and I were due to move into a property this January. We viewed the property a month before, and Sharman Quinney sent us a contract to sign. Throughout the process communication was very poor. We rang the office more or less everyday in the week up to the move as we had yet to receive a signed contract from the landlord. We were assured everything was progressing but 48 hours before we were due to move in (a date that was agreed by both parties), Sharman Quinney revealed that they had had no contact with the landlord for ten days. Because we were due to be moving in two days time, we had organised movers, new nurseries and schools for our children, and end of tenancy cleaners. All this cost considerable time and money. Sharman Quinney then confessed that the property would not be able to be let to us as there was a burst pipe. Even if this were true, all of this could have been communicated to us days before. If there had been worryingly no contact with the landlord, this should’ve been said to us. Instead, we were left homeless and now have nowhere to move into. As a mother of a family of two children under four, this is incredibly distressing.

Bel · 26 January 2025

★★★★★ 5/5

Google

Great shelford branch have been absolutely fantastic from the word go! Achieved asking price in what is probably a buyers market more than a sellers currently. Always very friendly and welcoming in what for me personally is a sensitive situation currently (that went a long way) They worked very hard and communication was always very efficient .. I will definitely use them again in the future and couldn't recommend them highly enough! Very helpful indeed (shout out to Pauline 🤗) very happy.

Ozman · 28 August 2019

★★★★★ 5/5

Trustpilot

Bought a house

Bought a house, sold a house. Both went through easily and cleanly. The Market Deeping team were attentive and kept us up to date at all times.

Nigel · 10 December 2025

★★★★★ 1/5

Trustpilot

Tried to rent a flat with them

Tried to rent a flat with them. Explained everything regarding my addresses and they said it’s going to be okay. 10 days later they turn around and say your application has been denied and won’t send my holding fee back and claim I lied on the application. The agents rush applications and the whole system is looking to fail your application so they keep the holding fee. Don’t go with them they will cheat you. Not helpful and treat you like a machine with no feelings. Even out the phone down on me when I request to speak to a manager to get a better explanation. Very sad.

Tawazz · 17 October 2025

★★★★★ 5/5

Trustpilot

Excellent service

I’ve just bought my first flat in Cambridge through Sharman Quinney. They were a pleasure to work with. Maria was amazing - really calm, helpful and kind throughout the process. It made a big difference, thank you.

Mary · 12 August 2025

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service, would definitely recommend. Jonathan, Lorraine and Renate were extremely helpful and kept me up to date throughout the whole process. Jonathan went above and beyond by checking on my property as it was left empty for three months. This gave us peace of mind and helped make the experience a lot less stressful. Definitely the best estate agent I have ever used.

Jennie · 22 August 2024

★★★★★ 1/5

Trustpilot

They will never stop calling you

I have had two interactions with this company. I bought a property in 2018 marketed through them, and they failed to attend a valuation appointment in 2025. We have no ongoing business with them.

Sean · 9 September 2026