Beresfords Great Dunmow reviews

Hi LauraThanks for your feedback. I am pleased that James was quick to respond to your emails and telephone calls and was professional in his approach. I know that he will be very grateful for your kind words, as we all are for the 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Mason Thank you for taking time out to post your review. I was pleased to read that Lauren was able to assist you effectively during your recent dealings with her. I know she will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Lauren, I was pleased to read that you were kept fully informed and updated throughout your recent dealings with us and we all appreciate your 5-star rating. We look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings

Hi DavidThank you so much for taking time out to provide us with your feedback. I was pleased to read your positive comments regarding the level of service provided to you by our lettings team at Brentwood, but specifically Eleanor. I know she always goes out of her way to assist her clients and I am pleased that she helped you find a suitable property to rent.Steven BondManaging Director - Residential Lettings

Hi Nielsen Thanks so much for posting your feedback. It's great that you have been happy with the service provided to you by Kirsty in our lettings department at Dunmow. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Nick, We invest heavily in our staff training and strive to offer the best possible service to our customers, so it is always great to receive feedback such as yours and I know that Kirsty and the entire team at Dunmow lettings will be very grateful for your kind words and 5-star rating. We wish you all the best in your new home. Steven Bond Managing Director - Residential Lettings

Hi SusanSo pleased that we were able to assist with taking over the management of your flat in an effective manner. This can always be tricky, but its great that our lettings team and Abby in particular have made it a little less stressful for you on this occasion.Steven BondManaging Director - Residential Lettings

Hi Charlie,Trustpilot is not a site we currently subscribe to and I have been alerted to the review you have recently left. I am naturally concerned and disappointed with the comments made within. Following a detailed appraisal of your file and subsequent conversations with our Branch Manager, I am assured your sale is being dealt with. Whilst we do appreciate there was a lapse initially with communication due to high call volumes, this is now in hand and your transaction is being progressed. With house sales currently taking an average of four months to go through, it is unlikely you will meet the stamp duty deadline, regardless of any delay thus far. Rest assured our Branch Manager will remain in close contact with you, but if you have any further concerns, please do not hesitate to contact me on a.horsley@beresfords.co.uk.Alison Horsley, Customer Services Manager

Hi Kara,Many thanks for your feedback. I was pleased to read that you have had a positive experience in your recent dealings with our Company and that Gabby explained everything to you and promptly dealt with any queries. Our aim is to take away from both landlords and tenants alike any potential stress associated with renting and it's great that in this instance our staff met all your expectations.Steven BondManaging Director - Residential Lettings

Hi Charlie Thank you for posting your review. I am pleased you have been happy with the service you have received from Lauren as I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Kisaka Thanks for posting your recent review. It was great to read your feedback regarding the service you have received from our lettings team in Dunmow during your recent dealings with them. It's great that you found the process ran smoothly for you and that you were kept up to speed with developments throughout. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi JoThanks for your positive comments regarding Eleanor in our lettings department. I know she will be very grateful for your kind words, as we all are for the 5-star review.Steven BondManaging Director - Residential Lettings

Hi Mike,Many thanks for taking the time to leave your review. I was pleased to read that on the whole, you have been pleased with the service provided to you. Unfortunately, there can sometimes be delays due to issues which are beyond our control, but I am glad that you have found Karen and her team to be helpful and informative throughout this process. I know they will will all be very grateful for your positive feedback. Steven BondManaging Director - Residential Lettings

Hi Miguel, Thank you for your kind words. I know that Kirsty will be particularly grateful, and it's great to hear you would not hesitate in recommending us to others. Steven Bond Managing Director - Residential Lettings

Many thanks Sam for your 5 star review and kind recommendation for Steve who is based at our office in Great Dunmow. Steve will appreciate you sharing your experience and look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Vivian,I just wanted to reply personally to thank you for taking time out to post your detailed feedback. I am so pleased that your application for a tenancy completed successfully and it was great to read that Tom was there to support you throughout the process. I hope you enjoy your time living at the property and thank you for providing us with a 5-star rating.Steven BondManaging Director - Residential Lettings

Hi Richard Thanks so much for posting your feedback. I am pleased that you have found our lettings team to be helpful and you have felt that the process of letting out your property has been a relatively smooth process. We look forward to assisting you again in the future. Steven Bond Managing Director - Residential Lettings

Hi Jordan Thank you for providing us with your feedback. I am pleased that our lettings team in Dunmow have been friendly and supportive during your rental process and you are now ready to move in. We all appreciate your 5-star rating and wish you well in your new home. Steven Bond Managing Director - Residential Lettings

Thanks for providing your feedback. I’m pleased that Abby assisted you effectively throughout the tenancy process and that everything proceeded smoothly for you.Steven Bond Managing DirectorResidential Lettings

Hi Ricky Thank you for providing us with your feedback. I am pleased that you have been happy with the service our staff have provided to you and it is great that you would not hesitate in recommending us to others. We all appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Harry, Thanks for taking time out to provide us with your feedback. I am pleased that Lauren was effective in assisting you in negotiations with your landlord. Steven Bond Managing Director - Residential Lettings

Hi JosieWe appreciate you providing us with your feedback. I am pleased that our local lettings team have remained in touch with you on a regular basis during your search for a suitable property. Hopefully we can assist you again at some point in the future.Steven BondManaging Director - Residential Lettings

Hi VeronicaMany thanks for posting your review. It is great that you have been happy with the service Grace has provided and that she dealt with your issue quickly and efficiently. I know she will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings