Beresfords Great Dunmow reviews

Hi Christian Thank you for providing us with your recent review. I am pleased that Lauren has been efficient and informative during your recent dealings with her and it is great that you would not hesitate in recommending us to others. We very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Lauren, Thank you for providing us with your recent review. I am pleased that you were happy with the service provided to you by Danny and Sian in our Witham office who were supportive and professional throughout your dealings with them. It's great that you would not hesitate in recommending us to others and we very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi ChristineThank you for taking the time to post your detailed review. I was pleased to read your positive comments regarding Hannah and it is great that as a result of your recent experience you would consider using Beresfords again in the future. Also, many thanks for your 5-star rating.Steven BondManaging Director - Residential Lettings

I just wanted to thank you personally for providing your detailed feedback. I was pleased to read that you have been happy with the service provided to you by Lauren, and as a valued client, have found her to be informative and prompt when responding to any queries or questions you may have had. I know she will be very grateful for your kind words and we look forward to continuing our working relationship with you in the years to come. Steven Bond Managing Director - Residential Lettings

Hi ThomThank you so much for taking the time to post your recent review. We are all delighted that you have chosen Beresfords as your letting agent for your first buy to let venture. It is great that you felt supported throughout the process by Tessa and the rest of our lettings team in Colchester and I hope that we can continue to act for you for many years to come.Steven BondManaging Director - Residential Lettings

Hi Chay Thank you so much for posting your recent review. I was pleased to read that you have been happy with the service you received from Gillian and the rest of the lettings team in Dunmow. I know they will all be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi MargaretThank you for providing your feedback following your recent dealings with your local Beresfords lettings team. I was pleased that your experience was a positive one and I know the team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi RNMany thanks for taking the time to post your detailed review. I am pleased that you found Melissa's approach professional and that she listened to any concerns you had.Steven BondManaging Director - Residential Lettings

Hi Algonzi Thank you for posting your recent review. I was pleased to read that our Dunmow office have assisted you effectively in finding you a suitable property to rent. We wish you all the best in your new home. Steven Bond Managing Director - Residential Lettings

Hi Travis Thank you for providing us with your recent review. I am pleased that you felt Lauren provided you with clear and concise responses to your queries surrounding your tenancy. I know she will very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Shafi Thank you for providing us with your feedback. I was disappointed to learn that your experience when dealing with us was not positive. I have investigated this further and it appears that your viewing was scheduled for 3.30pm. Earlier, when our offices first opened for business that day we received an offer to rent from tenants who had viewed the property previously. Their interest was confirmed to the landlord and later that morning the landlord confirmed acceptance of their offer. As a result, we called you immediately to cancel your viewing. Our phone logs confirm that a voicemail message was left for you at 11.22am, informing you of the landlord's decision to proceed with an alternative party. Although not ideal, I feel that in the circumstances 4 hours prior notice to your viewing was the best outcome that we could achieve, as it was only just before this that the relevant landlord accepted an offer from someone else. From the comments contained within your review, I can only assume you had not received an alert that you had a left voicemail message earlier that morning. Being really honest, the process we followed was standard where a viewing needs to be cancelled, but I am sorry that on this occasion you felt your time was wasted. Steven Bond Managing Director - Residential Lettings

Hi Gary Many thanks for posting your positive comments. It was great to read that Naomi was able to assist you efficiently in dealing with the issues regarding your washing machine and that the service she provided was prompt and efficient, enabling you to obtain a suitable replacement. I know she will be very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Marian Thanks for taking the time to post your review. I am pleased that you have been happy with the service provided to you by our lettings team in Dunmow. We are all very grateful for your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Miguel Thank you for your review. I am pleased that Kirsty has been efficient with the service provided to you during your recent dealings with us. We all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi John Thank you for providing us with your recent feedback. I am pleased that you have found our lettings team to be helpful and informative during your recent change of tenancy within your property. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Thank you so much for taking the time to provide us with your feedback. It's great that you have found Abby helpful and professional throughout, as have other members of our lettings team. We all very much appreciate the 5-star rating.Steven BondManaging Director - Residential Lettings

Hi PaulThanks for your feedback following your recent dealings with our lettings team in Chelmsford. I am pleased that your experience was a positive one and that both James and Abby in particular proved helpful and efficient throughout.Steven BondManaging Director - Residential Lettings

Hi Stuart, Many thanks for the 5 star award for Ben who is based at our office in Great Dunmow. Ben will do all possible to match suitable property to our clients and will appreciate you sharing your experience. We hope your property purchase goes through smoothly but please let us know if circumstances change as we are keen to help in any way we can. Thank you for your recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Services Manager

Hi MahmoudI really appreciate you taking the time to provide us with your feedback following your recent dealings with our local lettings department who cover the Havering Borough. It's great that you found their approach kind, polite and professional and that they went above and beyond to assist you. I know the entire team will be very grateful for your kind words.Steven BondManaging Director - Residential Lettings

Hi Ben Thank you for your recent review. It was pleasing to read that you have been impressed with the service you have received from our lettings team and it is great to know that you wouldn't hesitate to use us again. We all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

HI LaurajThanks for your feedback. I am so pleased that Debby has impressed you during your recent dealings with our lettings department at Braintree. It's great that we have now managed to find you a suitable property and I hope you enjoy your time living there. We all very much appreciate your 5-star rating.Steven BondManaging Director - Residential Lettings