Beresfords Great Dunmow reviews

Hi Akheim, I was thrilled to read your detailed feedback regarding your experience of working with Rylie in our Brentwood lettings office during your search for a suitable property. It was great to read that after looking for such a long time, she provided you with a professional, honest and efficient service that ended with finding you a great property. I know that Rylie will be very grateful for your kind words and it is great to know that you would not hesitate in recommending us to others. We all appreciate your 5-star rating and wish you all the best in your new home. Steven Bond Managing Director - Residential Lettings

Hi Tristan Thank you so much for your detailed feedback regarding Eleanor from our Brentwood office who assisted you with the recent letting of your flat. It was great to read that you found her to be professional and knowledgeable whilst working with her, whilst keeping the process moving in a swift and efficient manner. I know she will be very grateful for your kind words and we hope we can be of assistance to you again in the future. Steven Bond Managing Director - Residential Lettings

Hi Carla Thank you so much for leaving such a detailed review. I know that Jazmin will be thrilled with your comments regarding the service she provided you with during your check out. It can seem a daunting process sometimes for our clients, so it is great to know that she kept you well informed of progress throughout. We hope to be of service to you again in the future and very much appreciate the 4-star rating. Steven Bond Managing Director - Residential Lettings

Hi Frank Thank you for providing us with your detailed feedback. I am pleased that Ross in our Renewals Department was able to assist you efficiently during your recent rent review, providing you with a professional service and giving clarity and advice where needed with any questions you may have had. We hope we can be of assistance to you again in the future and very much appreciate your 4-star rating. Steven Bond Managing Director - Residential Lettings

Hi Thusara Thank you very much for your recent feedback. It is great that Hannah has instilled her confidence in you with regards to our fully managed service and that you have been pleased with the service she and her team have provided. We hope to continuing working with you into the future and very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Georgia, Thank you so much for your detailed feedback regarding the service provided by our lettings team in Great Dunmow, but in particular Gilli who kept you fully up to speed with progress and was able to answer any queries or concerns you had efficiently. It is great that you would not hesitate in recommending us to others and we very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Alfie Thank you for providing us with your recent review. It was great to read that your experience of renting a property with us was a positive one and that Kirsty in particular provided you with great communication and support throughout. Its great that you would not hesitate in recommending us to others and we all very much appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Gemma, Thank you for your recent feedback. It was great to read that you have been working with us for over 15 years now and have always been happy with the service we have provided when finding you suitable tenants for your property. I know that Lauren and her team will be very grateful for your kind words and 5-star rating and we hope to continue our working relationship with you for many more years to come. Steven Bond Managing Director - Residential Lettings.

Hi Jayne Thank you for posting your recent feedback. It was great to read how impressed you have been with the service you have received from Debby and her lettings team in Braintree and they were proactive in assisting you with finding suitable tenants for your property. I know they will be very grateful for your kind words and we look forward to working with you again in the future. Steven Bond Managing Director - Residential Lettings

Hi Paula, Thank you for taking the time to leave such a great review, it is much appreciated. I am pleased that your experience with our sales team in Great Dunmow was positive. The guys work really hard ensure the moving process is as stress-free as possible, guiding and supporting throughout the journey whilst keeping all parties updated. Thank you for your kind recommendation, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Aimee Thank you for providing your recent review. I was pleased to read that you have been happy with the service you have received whilst looking for a suitable property to rent. I know the whole team will very much appreciate your kind words and we wish you well in your new home. Steven Bond Managing Director - Residential Lettings

Hi Dilek Thank you for providing us with your recent review. I am glad that you had a positive experience with Barbara when you she came to visit you for a routine inspection. I know she will very much appreciate your kind words and we all appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Jo Thank you so much for providing your recent feedback. It is great that having worked with us on a several different occasions now, you have always been happy with the service you have received and have found our lettings team in Upminster to be particularly helpful and friendly. We all very much appreciate your kind words and look forward to continuing our working relationship with you into the future. Steven Bond Managing Director - Residential Lettings

HI Ella, Thank you for providing us with your recent review. I was pleased to read that you found the referencing process to be a generally smooth experience, with the help and assistance of Ella who was on hand to guide you through this process and answer any questions you may have had. It's great that you would not hesitate in recommending us to others we very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Thank you Emma for taking the time to share your recent experience with our Chelmsford office and in particular Phoebe, you main point of contact. Phoebe is dedicated to providing the best possible customer care, from the first point of contact through to exchange and completion. She will guide and support throughout the process, keeping in regular contact with all relevant parties. Your 5 star award and kind recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Manager

Hi Jake It was great to read your positive comments following your recent dealings with both Gilli and Kirsty at our Dunmow lettings office. I know they will be delighted to hear that the process was made less stressful due to the help and information they provided you with. We all very much appreciate the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Joseph Thank you for providing us with your recent feedback. It was great to read that Hannah has been efficient and professional throughout your recent dealings with her. I know she will be very grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Neil Thank you so much for providing us with your recent review. It was great to read that Debby and her lettings team in Braintree have been supportive and helpful during a stressful time, providing you with their advice and assistance along the way. I know they will all very much appreciate your kind words and 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Mo, Thank you for taking the time to leave such a great review for David, Branch Manager at our office in Dunmow. David works hard to provide the best possible customer care and will appreciate your 5 star award and kind comments. Thank you for the recommendation, we look forward to assisting you with the sale of your home. Alison Horsley, Customer Services Manager

Hi Timothy Thank you for providing us with your recent review. I am pleased that you found Jazmin to be professional and courteous following her recent visit to your property to carry out her inspection. I know she will be very grateful for your kind words. Steven Bond Managing Director - Residential Lettings

Thank you for providing us with your recent review. I am pleased that you have been happy with the service provided by Barbara during her recent inspection visit to your property. I know she will be very grateful for your kind words and we all appreciate your 5-star rating. Steven Bond Managing Director - Residential Lettings

Hi Georgia, Thank you for providing your recent feedback. I was pleased to read that you found Geraldine to be helpful and informative during her recent visit to your property. I know she will be extremely grateful for your kind words, as we all are for the 5-star rating. Steven Bond Managing Director - Residential Lettings

Many thanks Julia for the great review for Susie, Branch Manager at our Writtle office and Ben, who works alongside Susie. With many years of experience, you would have been in very safe hands. Susie will tailor a marketing strategy dependant upon individual circumstances and once a sale is agreed, will do all possible to ensure the transaction goes throught to exchange and completion, keeping all parties regularly updated. Your 5 star award and kind recommendation are much appreciated, we look forward to assisting you again in the future. Alison Horsley, Customer Service Director

Hi Gabriela, It is naturally disappointing to see the one-star review and comments you recently posted regarding your potential purchase. I have carried out a detailed appraisal of your file, notes of which are added in real time and therefore cannot be amended thereafter and spoken to the relevant team to gain a better understanding of your experience. I am advised you spoke to the local office at length yesterday and indicated the lack of communication throughout this transaction was directed towards the seller’s conveyancer. I do appreciate your frustration as at times, it can be extremely difficult trying to contact conveyancers for updates. We do not have this problem when a client is using one of our recommended conveyancers with whom we have a close working relationship with. With regards to your point relating to next steps, once the legal work has been completed, we will always ensure our clients are ready to proceed and therefore conversations will take place concerning exchange dates and deposit. I am sorry to hear the office could not keep the sale moving forward, despite their best efforts. I can only imagine how disappointed you must feel and hope that we can find another suitable property for you to purchase. Should you wish to discuss this matter further with me, please do not hesitate to contact me on a.horsley@beresfords.co.uk. Alison Horsley, Customer Service Director.