Connells Great Barr reviews

★★★★★ 5/5

Google

Ajay Bhogal has been great from first day I rang the branch. Has supported and guided me through the whole experience into moving in. Great service

Michael · 14 June 2023

★★★★★ 5/5

Google

Tehmina was fab! She helped us get the property we wanted quick time. Everything was easy and straight forward. Very happy with the service she provided.

Elika · 14 June 2023

★★★★★ 5/5

Google

Tam is the best agent I have ever dealt with .She is so professional and efficient and I would highly recommend her 👌 …

Daoud · 14 June 2023

★★★★★ 5/5

Google

Excellent service, i will recommend all landlords to use connels in greatbarr. Tamm is fab, she gets good rent and high level of service.

H · 14 June 2023

★★★★★ 5/5

Google

Excellent customer service throughout the sale of moms house. Isabelle, Chole, Michelle and Justin really looked after me and were able to cater to all my needs - would throughly recommend.

Amie · 14 January 2024

★★★★★ 5/5

Google

I used Asad for the mortgage on my first home and he was supportive throughout, attaining the best deal and rechecking / locking in the best rates at such a tentative time - fantastic gent, defo recommend!

Ryan · 18 August 2023

★★★★★ 5/5

Google

Went to view house in great barr met the lovely lettings manager Tehmina showed us around the house explained how it all works was brilliant in answering questions i do talk alot lol but she was vert patient and gladly we managed to secure the property would highly recommend has been brilliant from start to finish the whole process if any one can connells can thank you so much really appreciate the service and may you have more blessing in the work you do🙏

Waqaar · 14 June 2022

★★★★★ 3/5

Google

Cant fault the sales team, keep you up to date on viewings offers etc, after property sold I then heard nothing from them unless I rang for update, was advised misinformation and when I challenged it was told I was "confused". Wasnt impressed with connells for their after sales. Dont use the solicitors they recommend either they dont send out documents and when they do it states wrong names etc, then say they havent received documents resulting into having to pay extra for special delivery so its guaranteed. Not just me read reviews on their community page on fb, lots of other people saying same thing.

Karen · 14 June 2022

★★★★★ 5/5

Google

Great experience getting a flat - Ajay was super helpful with explaining all the documents and ensuring everything was done quickly!

Laiba · 14 June 2023

★★★★★ 5/5

Google

Really helpful and stress free support in moving into my new home. Thanks to Tahima for being so efficient.

Steph · 14 June 2023

★★★★★ 5/5

Google

Skye was very helpful in finding me my family home as a first time buyer would definitely recommend !

Reiss · 14 June 2023

★★★★★ 5/5

Google

Great service and great people Tehmina was very helpful with lots of good advice Thanks a lot

I · 14 June 2023

★★★★★ 5/5

Google

Molly and Megan were both great and so helpful!! Really comforting when going through such stressful process

Innogen · 14 June 2023

★★★★★ 1/5

Google

This estate agent has a very strange way of working, viewed a house 2 weeks ago put in offer, was told I needed to speak with their mortgage advisor, explained I already had a mortgage lined up but still had to talk to them otherwise my offer wouldn't be taken any further, vendor carried on having viewings despite knowing my offer, had to keep chasing estate agent to find out what was happening, finally 2 weeks later I ring estate agents to see if my offer was accepted to be told vendor accepted an higher offer, so basically the vendor and the estate agent wasted 2 weeks of my time, so any houses being advertised by connells I will definitely NOT be booking a viewing. Time wasters, AVOID AVOID. Not happy. Staff are also very rude at the Great Barr branch, proper attitudes, need to go a customer service course on how to treat your customers. If I could put 0 stars I would , you don't even deserve the 1 starNegativeProfessionalism

M · 29 August 2021

★★★★★ 1/5

Google

Dont trust this agent walsall rd great barr told me if i offer them more money they wil ignore the previous buyer even their survey n other costs i could not believe that should b sold subject to contract once offer accepted i wil not deal them ever only think for theself for extra money

M · 15 June 2019

★★★★★ 2/5

Google

Bit of a worrying one. Queried with the branch to view a property. Apparently they give preference to those on their own home buyer scheme and so I booked an appointment to apply to this scheme. I arrived at the branch, there wasn’t any booked appointment as they weren’t expecting me even though I was asked to attend at a certain time. Anyhow, they were asking things like what’s my max mortgage/ deposit etc. which is ridiculous. I asked why I should disclose what my true max budget is, it’s not in my interest to disclose that, i don’t want them to know my max or else they will just ghost offer me. So really it’s dodgy practice, they know the law about arranging viewings and what details they can and can’t ask and get away with. Not impressed.NegativeProfessionalism

Abdul · 14 June 2021

★★★★★ 5/5

Google

Top service by Cally the letting department manager who managed to rent my property in an exceptional time.

Abdul · 14 March 2024

★★★★★ 5/5

Google

Great work from Cally finding me a tenant

Dan · 7 August 2024

★★★★★ 1/5

Google

Terrible customer service! Staff are rude and unhelpful, they act as though they are doing you favour by speaking to you!! It’s amazing that they are able to sell anything with the attitudes the staff have. Inconsistent advice given depending on who you speak to there- one star is generous!!

Rav · 15 June 2019

★★★★★ 5/5

Google

I felt the customer care was excellent and very helpful. I wad helping my daughter find a rental property and Luce and her team went the extra mile to show us availability and viewings.

Irene · 15 June 2019

★★★★★ 5/5

Google

Fantastic service from the get go! They organised the sale of my house very quickly, found my new property and arranged my mortgage and solicitors. Michelle took away all the stress and dealt with everything until the last second. Thank you Connells Great Barr, definitely recommend and hope to do business with you again in the future.

Oliver · 14 June 2023

★★★★★ 5/5

Google

Thank you to Michelle and the team for selling the property so quickly. Was particularly grateful for you always being available by phone or email to resolve any issues as they occurred.

Steven · 15 June 2018

★★★★★ 1/5

Google

I am very disappointed with this company, they are very unhelpful and unorganized. 3 months ago, my kitchen flooded, since then they can't organize themself, send a plumber and maintenence. When we contact the Connels, they are still sorry, they cant do anything, and the agent are responsible for a holiday or lunch. 3 months we live in another rented room, Im pregnant and i would like to come back with my husband and a 3-year-old daughter to the home where all our things are. :(

Domi · 15 June 2018

★★★★★ 2/5

Google

2 stars because Sam from repairs is lovely bless her (id give her 5 stars but this is for the whole of Connells so only did 2 stars) house is ok , landlord is below par.. when renting I was under the impression that I would not deal with the land lord at all and all repairs go though Connells but that's not the case .. the land lord sends who he likes and half the time they are not qualified :/ we got told we can rent for as long as we like but we are being evicted after 1 year even though every thing is paid for on time and we are good tenants. wouldn't rent from them again the fees are high and I expected more for my money

Ginnie · 15 June 2018