Connells Great Barr reviews

★★★★★ 1/5

Google

I rented a flat from these people and was charged £440 in fees before I moved in and to my horror it was a disgusting filthy mess. It took me 2 days to clean it properly and it had to be thoroughly decorated throughout. The previous tenant also left a load of garbage behind which I had to pay the council £69 to come and remove because it was too big to put in the normal bin (old pots and pans and large pieces of wood) etc. To add insult to injury it wasn't long before I discovered I had a skanky drug dealer living below me so you can imagine the riff raff and scum bags coming in and out all hours of the day and night and they used to piss in plastic bottles and put them in my bin dirty bastards. It also took about 3 months for them to pay my deposit back and I had to raise a dispute with TDS in the end to get it back because every time I contacted them about it I would get fobbed off time and time again with tha same old story, so my recommendation is that I would never rent a property with these people ever again.

Sarah · 15 June 2017

★★★★★ 5/5

Google

Contacted Connells as recommended by a friend who recently sold thier house. Was promptly greeted by Davi... was very enthusiastic and passionate to get my house on the market and sold, gave me the confidence to go through Connells rather than the other non responsive estate agents I called. Davi got the property marketed in no time, was impressed how he captured every detail of the property... makes the difference! As a result, the property was sold in no time above (over 5k) what I was originally expecting. Strongly recommend Connells, Davi goes that extra mile! Thanks again :)

J · 15 June 2017

★★★★★ 1/5

Google

Bad attitude, disgusted by all staff!!! You would think that they would know how to treat customers??? But no davey the lister bullied me into putting my house on the market telling me I had several buyers??? 3 months later no one even bothered to call me regarding viewings were are these buyers?? That I was promised?? As soon as I signed my contract I heard nothing from them!!! It's not the first time they have done this, my cousin was treated the same way!!! Jess who works there shocking tried to ask her what is going on and nothing no call backs I am always calling them!!!! Branch manager not even bothered with my concerns PLEASE PLEASE DO NOT USE, ITS ALL LIES!!!!

Kaye · 15 June 2017

★★★★★ 5/5

Google

I was recommended to Davi at Connells through a friend who had marketed her property through him a few months ago. I found Davi to be very responsive and enthusiastic about putting my property on the market. He was realistic about the pricing and the likely time frame for a sale. Most of all I found him to be approachable and honest unlike other valuers/agents in the industry. My property was sold for over the asking price in the end and I'm grateful to Connells (Davi in particular) for making that happen.

Jindy · 15 June 2017

★★★★★ 1/5

Google

We have been trying to arrange viewings for properties that we were really interested showing on Connells website as for sale. We called on tuesday to arrange a viewing and were promised someone would come back to us. After not hearing anything for two days we called again to be told that messages to arrange viewings were left with vendors however no arrangements were made so far. Called again on Thursday to chase up viewing just to hear the vendors are not answering the phone Funnily enough both properties are still showing on their website as for sale and it makes me wonder why they are blocking potential buyers from viewing and playing games that I don’t really understand.

Fazal · 16 June 2014

★★★★★ 4/5

Google

Thanks to team Connels Great Barr,They worked extremely hard to self my property & get me into my new apartment. A special thanks to Michelle and Adam.

Kenneth · 15 June 2019

★★★★★ 5/5

Google

If you want to either buy or sell a house then you're at the right place.

Bigpoppa · 17 September 2023

★★★★★ 1/5

Google

I echo the below review from Matthew re- 78 Green Lane. Be warned- DO NOT SELL your property with these cowboys- staff buy them for below market value and pressure sellers to take offers from themselves or from preferred buyers! How many times has this been done in the past- fleecing vulnerable people! Disgraceful! Hang your heads in shame. I have contacted watchdog and the property ombudsmen. How can this be allowed to happen!?! Criminal behavior!

Peter · 15 June 2018

★★★★★ 5/5

Google

Fantastic service, Tehmina was brilliant from start to finish. Highly recommended xxx

Laura · 14 June 2022

★★★★★ 1/5

Google

Terrible service is all i can say, in particular Jess who i wouldn't employee to sell me a cup of coffee nevermind a house.

RA · 15 June 2019

★★★★★ 4/5

Google

Excellent service and very prompt, I was kept up to date throughout the whole process and Luce is very friendly and professional.

Clive · 15 June 2019

★★★★★ 5/5

Google

I am super pleased with the support I received from Megan ward as my mortgage advisor on the purchase of a house. Communication was prompt, and Megan answered all my questions and offered the best advice. Always showed enthusiasm, really friendly and had lots of knowledge throughout. Would definitely recommend! Thank you for making the process easier!PositiveResponsiveness, Quality, Professionalism, Value

Zoe · 29 August 2021

★★★★★ 5/5

Google

I have recently let my house out through Connells Tehmina at Connells found me a tenant within a week and took care of everything I’m so glad I went with Connells and will recommend them to anyone who wants a stress free experience.

J · 14 June 2023

★★★★★ 5/5

Google

Brilliant customer service, professional, kind, approachable. Would recommend

Jennifer · 18 August 2023

★★★★★ 5/5

Google

Great valuation, excellent fees, friendly and helpful

Syed · 19 July 2023

★★★★★ 1/5

Google

Absolute trash and dishonest. Last year we placed an offer for a house. We offered the asking price and was told that hey had an offer which was significantly more. I just checked to see what the house went for and it sold for £10,000 less than what we offered. Something not right there Disgrace!!NegativeQuality

We · 29 August 2021

★★★★★ 1/5

Google

Agents are very unprofessional, moody always made me feel like they are doing a charity to me. Don't have respect for customer at all. Avoid at any cost. Another connells has cheated of my close mate in last minites of sale. They are very expert emotional blackmailer. Best would be just avoid and stay in peace.NegativeProfessionalism

Durbesh · 14 June 2021

★★★★★ 5/5

Google

Thankyou to Molly and all the team .Absolutely amazing service from all the staff at the Great Barr office . From day 1 through to completion I would recommend selling through them . Always available . Nothing is too much trouble . Very safe and capable hands ! Noor

Noor · 14 June 2022

★★★★★ 5/5

Google

Great service from Tehmina and the rest of the team at Connells in providing a new tenant and getting all the jobs ready for the new let. I would definitely recommend Connells and Tehmina in particular. Many Thanks

Steve · 14 June 2023

★★★★★ 5/5

Google

We have used Connells on several occasions now. From the initial appraisal to the negotiation and deal progression; we have found them to be knowledgeable, honest and professiothnal. Thank you to all the team. Jon WJF

Jonathan · 14 June 2023

★★★★★ 5/5

Google

Not really one to do reviews but I had to give a positive comment on Bethany, she has been so responsive and professional in her work, really helped with viewings and giving an in-depth description. Much more better than some of the other estate agents I've spoken with.PositiveResponsiveness, Quality, Professionalism, Value

Liam · 14 June 2021

★★★★★ 1/5

Google

Rubbish, the guy at Great Barr never even bothered to me back

Scott · 14 June 2022

★★★★★ 5/5

Google

Just like to say, great service from the Letting team - Tehmina took ownership from start to finish.. keep up the good work 👏 …

Kully · 14 June 2023

★★★★★ 5/5

Google

Tehmina( Hats off !!! ) A fantastic organisation! Great support from beginning to end of the process. really informed and go the extra mile at every stage. I would recommend them unreservedly.

Kasir · 14 June 2022