Trusted Agent profile · Grays, Essex

Regent Estates Grays reviews

3.7

★★★★★ Good

155 reviews across 2 platforms

39 Southend Road, Grays, Essex, RM17 5NH

Regent Estates's office in Grays, Essex, at 39 Southend Road, is rated 3.7 out of 5 across 155 reviews on two platforms, including 62 Google reviews rated 3.9.

Google logo

3.9 / 5

62

Reviews on Google

This office

Facebook logo

3.5 / 5

93

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Grays office, from every platform, shown as written. First names only.

5/5

Facebook

I would recommend Townends

Ellie · 29 March 2019

5/5

Facebook

I highly recommend Townends

Dean · 28 March 2019

1/5

Facebook

If there was a below 0 available then that would be too nice, communication is POOR, they won't report any maintenance issues even if it's health & safety and leave your child to suffer. Absolutely disgusted to be treated like this as a customer and will definitely not be returning to your company ever!

Hayley · 17 March 2016

4/5

Google

Excellent and helpful service always from the letting team. Would definitely recommend them.

Gabriel · 13 April 2020

Agent replied

Hi Gabriel, Thank you for taking the time to leave this lovely review and is a pleasure doing business with you. All of us at Regent Estates x

1/5

Google

25 years experience and 90 combined?? They must be joking..so much lacking of knowledge

Ionu? · 7 April 2019

Agent replied

Hi Dumitru, sorry to hear there is something you are not happy about. However we cannot locate your details on our system as a client nor any complaints. If there is something you are not happy about please feel free to email the issue to regentestates@aol.com. Thank you, Regent Estates.

5/5

Google

They are quick at responding, smooth process when applying for a rent property.

Maria · 7 May 2019

Agent replied

Thank you maria

5/5

Google

They always provide a fast and reliable service and good advice.

Dean · 29 July 2019

Agent replied

Hi Dean, Many thanks for your kind review! We are pleased you are happy with our service. All the best. Regent Estates!

1/5

Facebook

The worst letting agents I have had the misfortune of dealing with.

Sally · 17 August 2016

Agent replied

Sorry to hear this Sally. Please can you email your contact information and full details of the issue to info@townends.co.uk so we can look into this for you. Many thanks

1/5

Google

They answer the phone, but I'm still waiting 10 days later for a viewing on a property!

J · 31 March 2023

5/5

Google

I'm writing regarding that I highly recommend the Regent estate agency for their services their understanding with all the worries I had. I would like to say congrats for the team that they have and their support

Vangelis · 29 July 2019

1/5

Facebook

Respond and sort out issues

Sav · 10 September 2018

Agent replied

I have been chasing Townends for weeks now and they have not bothered to resolve any of the issues. My flat is Hanwell that was let and managed by Townends. Townends did not fulfill their responsibility as property managers and when the tenants left, t…See more

5/5

Facebook

I recommend working with this agency, professional service, very good approach to the client, especially I recommend Mr. Gregory Skulnick, he helped me a lot in dressing the apartment. Best regards

Tomasz · 10 July 2020

5/5

Google

As usual , a totally professional and trustworthy interaction with all the team at Regent Estates led by Ria and Lisa.

Andy · 13 April 2022

1/5

Google

They answer the phone, but I'm still waiting 10 days later for a viewing on a property!

Jane · 17 July 2022

5/5

Facebook

I’m a landlord and used this company for 6 years they have found me great tenants and never any issue. Recommend to any landlord looking for a great agent.

Louise · 19 March 2019

4/5

Google

Friendlg and Good customer relationship and support.

Benjamin · 31 March 2023

5/5

Google

Exelent service regular call ups and updates polite and above all sold our property very fast .thanks to susanna /profesional.

Jim · 13 April 2021

5/5

Facebook

Good local knowledge, showed properties that were exactly to my brief, had great deal of knowledge with the current market conditions. Trustworthy and reliable estate agents.

Ray · 5 March 2019

5/5

Facebook

Have worked with them for 7 years ???? sold and bought two properties and the lettings department are market leaders in most areas!! ??

Joanna · 2 April 2019

5/5

Facebook

Super fast, friendly and knowledgeable service provided by the Central team, enabling a trouble free valuation to be booked on our property.

Gordon · 19 March 2019

5/5

Facebook

Recently had someone round to value my flat. He was friendly and honest and will use them if I decide to sell.

Bex · 27 February 2019

5/5

Facebook

I moved into a property with the help of Sophie from the move in team. Professional and excellent service.

Sarah · 20 March 2019

5/5

Facebook

Sold our house within 3 weeks and kept me up to date with what was happening, definitely use again.

Louise · 19 March 2019

5/5

Facebook

Have rented through Townends and more recently let my flat through them. Both experiences have been nothing but positive.

Matthew · 27 February 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Regent Estates's Google reviewsLeave Regent Estates a review

Questions about Regent Estates Grays

How many reviews does Regent Estates Grays have?

Regent Estates's Grays office has 155 reviews across two platforms: 62 on Google, 93 on Facebook (across the whole business).

What is Regent Estates Grays's rating?

Regent Estates Grays is rated 3.7 out of 5 across all 155 reviews, and 3.9 out of 5 on Google from 62 reviews.

Where is Regent Estates's Grays office?

Regent Estates Grays, 39 Southend Road, Grays, Essex, RM17 5NH.

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