Trusted Agent profile
★★★★★
150 reviews across 1 platform
12 Orsett Road, Grays RM17 5DL
Owen Lyons's Grays office at 12 Orsett Road is rated 4.4 out of 5 across 150 reviews on 1 platform, including 150 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
GoogleBought my house via Owen Lyons. They were fantastic and kept me in the loop for the entire process. They really made it stress free for a first time buyer. They also helped me by arranging a weekend viewing plus the negotiation. The staff were easy to get hold of and they were really good at call backs as well each time i left a message. Would recommend.
5/5
GoogleWe have used Owen Lyons services on several occasions and have always found them to be efficient, professsional and generally a safe pair of hands. They are friendly, personable and their customer service is excellent.
5/5
GoogleSimon Chris Mark...all very helpful and not pushy at all. It was a breath of fresh air to finally meet good estate agents that want to help you and respond with ease to all queries...no pressure no salesman like nonsense just decent people. They were also able to get me a deal in terms of their cost so overall 5 Star customer service! Also...I love my new home!
5/5
GoogleGreat service from start to finish, Owen Lyons was the only estate agents I spoke to who showed a real genuine interest in helping me to buy my first home. I am very grateful to everyone who tool part in my house purchase.
5/5
GoogleI have used Owen Lyons on 2 separate occasions and they have always been very helpful and selling or buying a property is very stressful but knowing I have a great team behind to assist whenever I need them and deal with things there and then is amazing and such a relief. I strongly recommend them to anyone.
5/5
GoogleThis estate agents is just totally amazing. We brought a house through them and they kept there word for on every promise which is very rare with estate agents. They was so supportive and answered questions to the best they could or would find out for me. Thank you all so much for everything.
5/5
GoogleVery friendly and professional from the viewing right up until we picked up the keys. Almost two weeks into our new place and Owen Lyons are still efficient and welcome any questions/enquiries we have. Thanks all
5/5
GoogleI am a great fan of this estate agent. We have used them to buy and sell our current house.we have also used them for many other transactions and never been misguided. They set realistic goals to sellers and purchasers and are absolutely committed to both parties once a deal is done. Professionalism at its best.
1/5
GoogleI wish I could give 0 stars
1/5
GoogleI wish I could give 0 stars
5/5
GoogleFriendly fast service always meeting are need with updated details along the way would recommend this company to anyone wishing to sell or buy a property in Grays
5/5
GoogleOwen Lyons have amazing staff and have always been helpful. Anys issues raised are addressed promptly and communication is great. Kate and Brooke have always make you feel part of the family.
5/5
GoogleWe purchased out rental through Owen Lyons so it was an obvious choice to use them to manage our property. Excellent service throughout. We will recommend them to anyone. Thanks guys
5/5
Googlewould recommend to all my family and friends. friendly on the the ball staff . kept us up to date through the hole process. haven't moved for twenty eight years so was pretty ignorant but walked us through the whole process.ten out of ten thanks guys
5/5
GoogleFantastic service, very prompt and truthful.
5/5
GoogleWe would definitely recommend Owen Lyons for their excellent service. Their service from the start has been nothing but exemplary. Thank you
5/5
GoogleThe best estate agents. They always help us with any issue we have and everything is clear and transparent. I recommend.
5/5
GoogleFriendly and efficient staff.
1/5
GoogleSo i tried calling this bathetic company for over 2 weeks asking for Colin as i am looking for property. Rudest staff i have ever had to deal with so NO this is a bathetic company to use for new property BYPASS !!!!!
5/5
GoogleMany thanks for Owen Lyons, absolutly the best. Excellent service, friendly staff and all very helpfull. They are very professional. Thank you guys. 😊 …
5/5
GoogleFrom start to finish, excellent service.
5/5
GoogleGood all round. Polite and attentive
5/5
GoogleI had a fantastic experience
5/5
GoogleHelped my wife and I with a purchase of a new house and was incredibly helpful and kind
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Owen Lyons's Grays office has 150 reviews across 1 platform: 150 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Owen Lyons Grays Lettings is rated 4.4 out of 5 across all 150 reviews, and 4.4 out of 5 on Google from 150 reviews, checked 9 October 2026.
Owen Lyons Grays Lettings, 12 Orsett Road, Grays RM17 5DL.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.