Trusted Agent profile · Grays
★★★★★
658 reviews across 3 platforms
4-6 Queensgate Centre, Orsett Road, Grays, RM17 5DF
Griffin Residential Group's office in Grays, at 4-6 Queensgate Centre, is rated 4.5 out of 5 across 658 reviews on three platforms, including 652 Google reviews rated 4.5.
Every review we hold for the Grays office, from every platform, shown as written. First names only.
5/5
GoogleDemi is fantastic! Faultless service. So helpful and friendly
Hi Emily, Thank you for leaving a lovely review for Demi at Griffin. We really appreciate you taking the time to do this. Thanks for the five star review too. Regards, The Team at Griffin
5/5
GoogleI had a bad experience with Griffin back in 2016, I was skeptical going back but Robbie changed my view and opinion of this place completely. He is such a humble, quirky, polite, very professional and very efficient human being. Thank you Robbie and I’ll surely direct a few people your way
5/5
GoogleI viewed a couple of flats with robbie, and he has been so helpful with finding a flat for me, and my partner, we are both very very grateful. He has made our first flat to move into really easy, and exceeded my expectations by far, thank you so much 🥰 …
Dear Mariah, Thank you for taking the time to leave a review for Griffin and Robbie. We're so glad your expectations have been exceeded. Good luck in your first flat. Very exciting! Regards, The Team at Griffin
5/5
GoogleRobbie has been fantastic in our relocation so far! As soon as we called to view a property we were booked in. Any questions we have had he has answered straight away and has actioned everything super fast. Really easy to work with! Thank you :) Emily & Terry
5/5
GoogleGood communication very friendly,
5/5
GoogleThanks Robbie for the viewing. Great customer service
Good afternoon, You're welcome. Thank you for taking the time to leave a review. Thanks for the five stars, as well! Regards, Robbie
1/5
GoogleToo slow to reply over email inquiries so i tried to call them today apparently i was forward to couple of people and ended up not talking to anyone about the flat im interested to view and one rude agent just told me to wait for the reply in the email. Just wasted my time
5/5
GoogleI would like to say a massive thank you to Danny Muir for making my first experience of buying a house stress free and easy! Being a first time buyer I was extremely anxious but Danny walked me through the process and made me feel very comfortable and I now have my dream property! Highly recommend you give this guy a call people!!PositiveProfessionalism
5/5
GoogleBig thank you for to the gentleman over the phone Robbie helping me look at appropiate properties for my wants and needs as I was clueless! Looking foward to going ahead with viewings and finding the right home!😊 …
5/5
GoogleLorna has been super helpful. She made me feel very comfortable when viewing a property and greeted me with a lovely warm smile. Lorna has kept me updated and stayed in contact through this process. Thank you Lorna for all your help!
5/5
GoogleSold our house through Griffin and our estate agent (Ian) was brilliant. It sold very quickly and we got the amount that we wanted/ needed to purchase our new property. Thank you, Ian for your professionalism and hard work throughout and being on hand to answer any questions that we had.
5/5
GoogleMassive thank you to Sonia and Curtis for all your help! Curtis was super professional and helpful when listing and marketing our property, thank you for finding us a buyer in just a few days. Sonia you’ve been amazing following up for us, chasing solicitors etc. You’ve been really responsive to my emails and always really friendly.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI was shown a few flats by Robbie, who gave excellent customer service, really helped move the whole process along. He was very polite and helpful, showed us exactly what we needed as first time renters. Would definitely recommend him and the company as a whole :)
Dear Ellie, Thank you for leaving such a lovely review for Robbie at Griffin. We're glad you've had great customer service and Robbie helped to move the whole process along. We'll ensure Robbie sees this. Thank you for the five star rating as well! Regards, The Team at Griffin
5/5
GoogleFantastic Staff helped me from start to finish in finding me my new place was there was in good with me the whole way, so a big thank you to Demi, Candence and Toni, plus if I need further assistance there are at phone which is really reassuring Amanda
5/5
GoogleSecond time I have used Griffin to find us a tenant. Very professional and transaction went very smoothly. Documentation was of a first class quality. Having the ability to sign over internet was excellent. Staff were very attentive at all stages. And they do answer the phone as well.
5/5
GoogleGreat job Robbie, I had an interaction with him based on an apartment, the speed at which he responded to me was amazing. He collected my data and stated processing it immediately, within few days we are already going headway. I recommend him to anyone who need the service of an estate agent
Hi Felix, Thank you for taking the time to leave five stars and a lovely review for Robbie. It's kind of you. We'll ensure Robbie sees this review. Regards, The Griffin Team
5/5
GoogleI contacted Griffin because I was looking for my first home I spoke with a young lady named Cerys, she was very polite, helpful and sent me lots of information and properties that suited my preferences and working together I found my first home. Cerys is a lovely, friendly young lady and Griffin should be proud to have you work for them.PositiveResponsiveness, Professionalism, Value
5/5
GoogleA very thank you to Robbie Lougheed , he was amazing and because of him we are exactly where we always wanted. Robbie thank you for everything. The girls they were great too always with a smile and very patient. Thank you to this great Griffin team 😊
5/5
GoogleI have been speaking with Steph and Lydia in the block management team, who have been very helpful, and helped me with a leak issue. They was able to get the issue dealt with quickly and always kept me in the loop. Thanks again girls!!
Good afternoon Tania, Thank you so much for taking the time to leave a review for Stephanie, Lydia and the block management team at Griffin. We're so glad that we've managed to sort out this problem for you now that we're managing the block. Thank you for the five star review, too. Regards, The Team at Griffin
5/5
GoogleI deal with Robbie I can't recommend enjoy he extremely helpful and prompt with responding making everything I my part stress free
5/5
GoogleThis company go above and beyond to guide and support you through the buying process. Alana was professional and friendly the whole way through. Absolutely superb. I cant thank you enough! I would strongly recommend this company.
5/5
GoogleThe house that I got with the help of Jess is amazing. She gave me lodes of information about the Area and got everything I asked for. She was amazing and was very helpful. If/when I want to sell and get a new place I will definitely be using this company and asking for Jess
5/5
GoogleWas given a house viewing with Kiera, she was lovely and very polite, and Robbie was very helpful with the application process, continuing to contact me to update me on the process and what was happening
5/5
GoogleThanks to Curtis and Sonia for getting my purchase over the the line is wasn't a easy process by any means and both of their effort and the team meant it was completed just in time so thank you both and the team :)
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