Trusted Agent profile · Gravesend, Kent

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Your Move Gravesend reviews

4.7

★★★★★ Excellent

317 reviews across 2 platforms

178-182 Parrock Street, Gravesend, Kent, DA12 1ES

Your Move's office in Gravesend, Kent, at 178-182 Parrock Street, is rated 4.7 out of 5 across 317 reviews on two platforms, including 316 Google reviews rated 4.7.

Google logo

4.7 / 5

316

Reviews on Google

This office

Facebook logo

5.0 / 5

1

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

I recently had the pleasure of securing a rental property through a housing agency, and my experience was outstanding, thanks to Holly. From the very beginning, Holly proved to be an invaluable asset. She is a remarkable problem solver, always ready to tackle any issue that arose with efficiency and expertise. Holly's dedication and proactive approach made the entire process smooth and stress-free. She was always available to answer my questions, provide updates, and offer guidance, ensuring that I felt supported every step of the way. Her professionalism and friendly demeanor made it a pleasure to work with her. Overall, it was a fantastic experience to rent a house through this agency, and I highly recommend their services, especially if you have the chance to work with Holly. She truly goes above and beyond to help her clients, making the often daunting task of finding a rental property a seamless and enjoyable experience.

Munir · 20 March 2025

Agent replied · 23 October 2024

Thank you so much Munir for your lovely review for Holly she really deserved this.

5/5

Google

Moving home has to be up there as one the most stressful experiences we can go through. I'm so grateful to all the guys at Yourmove, as they made this a relatively easy transition. I have to give an extra big thank you to Holly, as she worked so hard, to not only get all the documents in place, but she also chased, and hounded the referencing company, to get all the necessary bits ticked off, and approved. Would highly recommend their services.

Leroy · 20 March 2025

Agent replied · 23 October 2024

Thank you Leroy for your lovely review we enjoyed looking after you.

5/5

Google

This was my first experience of renting a home for past thirty five years of living in England. It was an arduous and stressful process but at every stage Ela was there to guide and support me with her professional experience and knowledge. She was very friendly and patient with me and was always there to resolve my problems. I honestly believe that Ela is an asset to your company and I am pleased and very satisfied with the service she provided to me . Thank you Ela and may God bless you. Dr Ransome Essien

Adaly · 20 March 2025

Agent replied · 23 October 2024

Thank you Dr Essien Ella is a real asset to us and we really enjoyed finding you a new home we wish you the very best

5/5

Google

Shout out to Holly Bishop who I recently had the pleasure of working with. From the very beginning, she was incredibly friendly and approachable, this instantly put me at ease during what can be a very stressful process. She truly understands the fears and anxieties that come with finding the perfect property, and she went above and beyond to allay any concerns I had, calling and giving the frequent updates I needed. What stood out the most was her ability to really listen to my preferences. Holly took the time to understand exactly what I was looking for, and never wasted time showing me anything that didn’t fit my criteria and by the second viewing, she had found one that matched my needs perfectly. Thank you so much, Holly.

Nasara · 20 March 2025

Agent replied · 23 October 2024

Thank you Nasara what a wonderful five star review you have written for Holly your words mean a lot. We were very happy to assist you in finding your new home and wish you the very best

5/5

Google

Recently moved into my New apartment and had the greatest opportunity sorting out my move, down from referencing to every documentation needed for the approval, and I can gladly say that YourMove made this process the simplest EVER. It almost felt like I didn’t have do nothing all thanks to Ella Marriner who was absolutely amazing at making it the easiest of moving into my new place. She is also super enthusiastic and welcoming. Thanks again Ella, your professionalism is top notch. Well Done!

Sadiq · 20 March 2025

Agent replied · 23 October 2024

Hi Sadiq thankyou for this amazing review we are very lucky to be able to assist you in your new venture

5/5

Google

A huge thank you to all the team at your move in gravesend. We recently had the pleasure of purchasing our home with yourmove and was fully supported throughout the entire process. A huge thank you to Tayla and Darren, you really went above and beyond and was on hand to answer any queries we had and kept us updated at every stage which made the process as easy as possible. We are so grateful for all your help and would highly recommend you to anyone looking to move !

Amie · 20 March 2025

Agent replied · 9 December 2024

Thank you so much Amie it was a pleasure finding you your new home, all the best

5/5

Google

We had a great experience with Your Move Estate Agents in Gravesend. Sacha and Tayla were amazing throughout the whole process, friendly, knowledgeable, and always very helpful. Taylor in particular was brilliant at keeping things moving …

S · 22 March 2026

Agent replied · 22 August 2026

Thank you so much for your kind words and for taking the time to leave such a wonderful review. We’re delighted to hear that you had a great experience with us at Your Move … More

5/5

Google

Our experience with Sacha and Tayla was exemplary. Friendly, knowledgeable and efficient every step of the way. Always on the end of a phone when we needed them. We will always be grateful. Thank you.

Julie · 1 April 2026

Agent replied · 22 April 2026

Thank you so much for your lovely words, it truly means the world to both Sacha and Tayla! It has been an absolute pleasure working with you, and we’re so glad we could be … More

5/5

Google

“Holly was an absolute lifesaver during one of the most stressful times of my life. Her professionalism, patience, and genuine care made the process of securing my property smooth. She went above and beyond to address my concerns and ensure I felt supported every step of the way. I couldn’t have asked for a better estate agent. Highly recommend Holly for anyone looking for exceptional service! - Fiona Martin’s

Megan · 20 March 2025

Agent replied · 22 January 2025

Thank you Fiona for a lovely 5 Star review for Holly its great for her to get the recognition she deserves

5/5

Google

I have been using the fully managed service for some time now and have always found the service to be first class, which includes detailed condition surveys, advice on rental level, timing of gas and electrical certificates. ‘Your Move’ also arranged for double glazing works to be carried out, selecting the most economical solution. Thanks for making my life much easier.

James · 22 July 2026

Agent replied · 22 August 2026

Hi James and Holly, thank you so much for your lovely review. We’re delighted to hear you have such positive experiences with the team at Your Move. We’ll be sure to pass your comments on. Thanks again for choosing Your Move Your Move Estate Agents Gravesend

5/5

Google

The team at Your Move (Gravesend) are second to none, we had a few teething issues on moving day which weren’t their fault & they did all they could to keep the move on track. We mostly dealt with Holly & we can’t fault her communication or how helpful she was especially when it came to referencing, thank you all for helping us get our home❤️

Chloe · 20 March 2025

Agent replied · 20 March 2026

Hi Chloe, thank you so much for your lovely 5 star review we were more than happy in assisting you in finding your new home and we all hope you are very happy there best wishes The Gravesend Lettings Team Wendy Ula Ella and Holly

5/5

Google

Amazing customer service all the way through the process. My Dads house had an offer within 2 weeks of going on the market which I accepted. I can’t thank YOIR move enough especially Tayla and Sacha who were with me all the way through the process.

Shelley · 20 October 2025

Agent replied · 20 March 2026

Hi Shelley thank you so much for your kind words for Tayla and Sacha and we are so glad we managed to help make the process as smooth sailing as possible 🙂 …

5/5

Google

Thanks to Tayla and Sacha from first viewing to the handling over of key. The whole team was amazing, always ready to help, your move was my one stop shop for my first house purchase. Thank you so much

Davidtolu · 29 November 2025

Agent replied · 28 January 2026

Thank you so much for your fantastic review! We’re so pleased to hear that Sacha and Tayla, and the whole team, made your first home purchase a great experience from start to finish. Wishing you all the best in your new home, and if you ever need anything in the future, we’d be happy to help! 🏡 …

5/5

Google

Tayla-Jayne was absolutely superb from the start to the finish. Through the property journey she made herself available, I needed specialist survey on the back of the standard survey, she provided me with options lof useful contacts of trusted agents. Tayla end to end management of the process reduced significant stress of property purchase and is appreciated. Great work 👏🏾!

Obi · 20 April 2025

Agent replied · 20 March 2026

Hi Obi thank you for your kind review; we are happy to pass along your comments to Tayla here at Your Move Estate Agents Gravesend! We do hope we can be of assistance in the future , Good luck with your purchase :)

5/5

Google

Absolutely amazing support and quick delivery on moving me in. A special thanks and shout out to Phoebe. She was lovely and very helpful.

David · 1 April 2026

Agent replied · 22 April 2026

Thank you so much for your kind words and 5-star review! We’re thrilled to hear that you had such a positive experience with both the support and the speed of your move-in. … More

5/5

Google

Wendy is a gem! She didn't just help me, she actively guided me with the place I want to move in and she guided me thoroughly, always thinking ahead and anticipating my needs. Her kindness and proactive approach made all the difference. I wholeheartedly recommend her for anyone seeking truly dedicated assistance.!!!! 😊 …

Ricky · 20 June 2025

Agent replied · 20 March 2026

Thank you Ricky for your lovely review it has been a real pleasure assisting you in finding your new home 😊 …

5/5

Google

Ella was an exceptionally great agent to myself and my cousin . We had been looking for a property for a long time. We could not find anything that would be great for two young professional working girls. Ella took it upon herself to find out dream house and we are very grateful for her support in the entire process.

Tobi · 20 March 2025

Agent replied · 23 October 2024

Thank you Tobi for your lovely review much appreciated

5/5

Google

Sacha and Tayla were great from start to finish. Nothing was ever a problem for them to help with. Both were warm and welcoming and just what I needed when buying in a new area.

Corrine · 29 November 2025

Agent replied · 28 January 2026

Thank you for your lovely feedback! We’re so glad Sacha and Tayla could make the process smooth and welcoming for you while settling into a new area. Hope you’re loving your new home!😀 …

5/5

Google

Holly Bishop has been exceptional throughout the whole letting process! She has been efficient, attentive and helpful with any queries and concerns I had. She was always available to contact and very genuine with her responses. The process with Your Move was stress-free and I would highly recommend anyone looking to rent a property to use this company.

Jessica · 20 March 2025

Agent replied · 22 January 2025

Thank you so much

2/5

Google

I have visited over 8 properties with this agency and not only have i not had any luck finding a property with them, 2 of my offers have been pulled out last minute after passing referncing. So not only have I lost 1 weeks deposit from one of the 2 propeties, the agency held onto to the other 1 week depoist i made as they were keen to find me a new property. Which i appriciated as they seemd willing. However, after deciding to view properties with another agency due to runnning out of time and having asked Ella and her team to refund me -it took about 2 weeks of chasing and back and fourth on emails/calls for only to be told that the refund was payed into another account which was not the account I specifeid when asked which account i wanted the refund to be made to... Hopefully, people have a better experience than i did as i had to do alot of chasing and calling which just added on to an already stressful experience.

Tasoula · 21 March 2024

Agent replied · 19 June 2024

Thank you for your review and for choosing to work with us Tasolua. Please be assured that we did our upmost following on from your unsuccessful application with one of our sister offices, to still try and help you find a home. We can't guarantee every house to every applicant and we truly did want to help you. Upon being asked to remove the house from the market by our landlord client, we apolgise for your refund going to a family member whos details we were given some time prior. If we can help you any further , please be in touch

5/5

Google

Completed the purchase and collected the keys for our House yesterday. I would most definitely recommend Tayla, who has been nothing but fantastic throughout the process. Viewing was arranged at short notice, she was very knowledgeable about the area and the property itself. She helped chase both the solicitors and the vendors and would always reply to emails quickly as well as call to update me. Tayla made us feel like we were her only clients (even though I know she has many), going the extra mile for us, collaborating with one of their branches in London to facilitate speedy confirmation/registration at the beginning of the process. She really is an asset to the company and based on the First class service she provided, I will not hesitate to recommend her and Your Move Gravesend. Thank you Tayla!

Muneerah · 20 March 2024

Agent replied · 30 December 2023

Thank you so much for your review we are lucky to have such lovely clients such as yourselves and we are lucky to have Tayla on our Team.

5/5

Google

It's been an absolute pleasure in using Yourmove services, I was in need of a flat quickly due to my martial status changing and I approached several agents but none reacted as quickly and professionally as Yourmove, especially Ella who was not only courteous but very efficient in finding me the correct flat in the area I wanted, nothing was too much trouble and I found her to be professional and she communicated in a timely manner, In fact I had some properties that I needed to sell and because of Ella I instructed the Sales team at Yourmove to sell them who have been as equally professionally & Courteous. Thankyou to the whole team for all your help

Marcus · 20 March 2024

Agent replied · 24 February 2024

Thank you Marcus for your review and for all the further business you have given us it is very much appreciated

5/5

Google

Ella Mariner helped us a great deal with what proved to be a difficult experience of renting, because a property owner repeatedly changed the time frame and eventually the move fell through. Ella and everyone else we spoke to at your Move did all they could to help us resolve the situation and to get us the house that we wanted. Always friendly and available to speak to, they helped whenever we had a query and despite not renting the house in the end, I would recommend the agency and particularly Ella wholeheartedly.

Christine · 20 March 2024

Agent replied · 21 March 2024

Thank you Christine , it was a pleasure to work with you and I wish you all the best in your new home

5/5

Google

Lisa a colleague who works for property management was very helpful and went above and beyond to get my query sorted and she was very friendly as well and always there to take my call when needed and always rang me to see how things was going regarding my query

Kelly · 22 July 2026

Agent replied · 23 October 2024

Thank you Kelly for your lovely review

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Your Move Gravesend

How many reviews does Your Move Gravesend have?

Your Move's Gravesend office has 317 reviews across two platforms: 316 on Google, 1 on Facebook.

What is Your Move Gravesend's rating?

Your Move Gravesend is rated 4.7 out of 5 across all 317 reviews, and 4.7 out of 5 on Google from 316 reviews.

Where is Your Move's Gravesend office?

Your Move Gravesend, 178-182 Parrock Street, Gravesend, Kent, DA12 1ES.

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