Trusted Agent profile · Gravesend

Wards Gravesend reviews

4.7

★★★★★ Excellent

190 reviews across 1 platform

25-26 Windmill Street, Gravesend, DA12 1AT

Wards's office in Gravesend, at 25-26 Windmill Street, is rated 4.7 out of 5 across 190 reviews on 1 platform, including 190 Google reviews rated 4.7.

Google logo

4.7 / 5

190

Reviews on Google

This office

Reviews may appear on more than one platform.

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.

What do you need help with?

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

I recently sold my late fathers house and was so pleased with the help, support and advice I received from Šimrán who explained the way Wards could sell the property making it easy to decide the best way to sell the bungalow. I was grateful …

Vivien · 16 December 2025

Agent replied · 27 December 2025

Good morning, Thank you so much for your kind review! We’re delighted to hear that Šimrán provided clear advice and guidance. … More

5/5

Google

A big thank you to Anna Harding ,of the Gravesend office. She is very professional and friendly, went above and beyond to find me a property within my budget. I'm pleased to say that Anna achieved this ...my offer has been accepted. If you're looking for property in this area..then contact Anna. ⭐ ⭐ ⭐ ⭐ ⭐

Mark · 14 June 2023

Agent replied · 13 June 2024

Dear Mark, Thank you for taking the time to post a review regarding Anna in our Gravesend team. I am delighted to hear she has looked after you so well. All the best with your move. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

even tho I did not have ward as my agent, i wish I had gone with them . highly recommend, Shonna. Shonna gave me more advise then my own agent, she is the most helpful person that i have come across in the whole process. shonna, guide me though every stage and is a wonderful kind person, as said before she did not have to help me as she was not my agent. On the whole a very lovely young lady, that deserves to be recognised , for her fantastic customer service. thank you Shonna for being at the end of the phone. My super star !!!!!

Sally · 15 June 2019

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Great service from Stacey and Nick at Wards Gravesend. We had our property on the market with a different Estate Agent earlier in the year and only had 4 viewings.. Moved to Wards Gravesend and sold our property within 2 weeks of going on the market. Both Stacey and Nick were very helpful throughout the sale and offered help and advise during the many issues we experienced with our solicitor (Poor solicitor was recommended by a different agent!). If we ever move again, we will definitely be back :)

Mandy · 15 June 2019

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Throughout our house search, Anna and Sim were great. They listened to our preferences and tried to accommodate these when bringing properties forward. Always reachable by phone and email and not at all felt pressured or pushed which you sometimes get with agents. Highly recommend if looking for your next home within the Gravesend area

Grace · 19 July 2023

Agent replied · 13 June 2024

Hi Grace, Thank you for leaving a review! It's great to hear how helpful Anna and Sim have been throughout your property search. We'll pass your kind words along. Best wishes, Wards.

5/5

Google

Absolutely great service. Buying a house was not that bad of an experience thanks to Kim and her team. They have managed to speed up the process and so we have not exceeded the time limit for increased stamp duty. That saved us a big chunk of money. Thank you to all involved.

Carmen · 25 March 2025

5/5

Google

Nick and Sim have been so helpful throughout our whole buying & selling experience. From our first meeting Nick was honest with us and him and the team were proactive in getting our house sold quickly. Throughout the transaction they have helped support us in chasing down solicitors and following up on updates and have managed to keep me largely sane throughout a stressful process! I would recommend the team to help get you moving!

Rachel · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Our buyer was found within a couple of days. The communication over the following months from Joe Martineau was exceptional. He kept us up to date, and always got back to us when he said he would. Would thoroughly recommend.

Jacky · 10 May 2024

Agent replied · 9 June 2024

Hi Jacky, Thank you for your kind words about our Gravesend branch. We're honoured to hear that you would recommend our services to others. All the best, Wards of Kent

5/5

Google

Dear Simran and ward staff members, I came to Wards seeking assistance in finding a new home for my family. Within days, you arranged for us to visit a property on Livingstone Road, and my youngest daughter and I instantly fell in love with it. A few days later, I brought my wife and eldest daughter to see the property, and they too fell in love with it. Your hard work and attentiveness to our family's needs were truly amazing. Not only were you always available to answer our questions, but you also kept us updated throughout the entire process. Other staff members were also so helpful. We cannot express in words how much we appreciate your dedication in helping us secure our new family home and start this exciting new chapter. I'm sure the seller, Rob, would speak highly of you as well. Thank you so much, Gregory and family

Greg · 24 September 2024

Agent replied · 24 October 2024

Dear Greg, Thank you so much for your lovely review. Simran and the entire team are delighted to have been able to assist you and keep you updated throughout the process. We're glad to hear that you and your family fell in love with the property. We wish you all the best in your new home. Best wishes, Wards of Kent

5/5

Google

Gravesend branch has been amazing with helping us sell our property. Would like to mention Kenny and Kim who was ever so supportive and helpful in the post sales process ensuring everything went through smoothly.

Vini · 16 February 2026

Agent replied · 16 April 2026

Hi vini wilson, Thank you for sharing your experience with our Gravesend branch. We are delighted that Kenny and Kim were so supportive during the post-sales process and helped ensure everything progressed smoothly. Our estate agent team takes great pride in providing consistent communication and reliable property sale support, so it is wonderful to hear this reflected in your feedback. Thanks, Wards

5/5

Google

5* service. Nic and his team have provided exceptional service from start to finish of purchasing our new forever home. Really quick turn around for the purchase and always in contact throughout the whole process to ensure everything is on track. Thank you and your team for all your hard work. Would definetly recommend.

Sarbjeet · 14 June 2023

Agent replied · 13 June 2024

Dear Sarbjeet, Thank you for recent review regarding Nick. I am pleased your purchase was quick and you were kept updated throughout. Thank you for your recommendation and we wlook forward to helping you again in the future. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

I would like to say a massive thank you to Stacey and Nick for the fundamental role they both played in us purchasing our first property. Stacy was approachable and always available to help and go the extra mile. Nick was helpful during the final stage of the negotiation, he helped get the deal over the line when it almost fell through. Thank you for your help guys!PositiveQuality

Olakunle · 25 October 2021

Agent replied · 13 June 2024

Dear Olakunle, Nick and Stacey were delighted you found the time to post them a glowing review. They were so pleased to have been able to have helped and wish you the very best for the future. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

The team at Wards Gravesend, especially Blaine and Simran, have been so helpful from the start. They helped me get viewing straight away and referred me to their inhouse mortgage broker who helped me secure a good mortgage deal. I have been happy with the process so far and I would strongly recommend them to people looking to buy in the Gravesend area.

Dionne · 14 June 2022

Agent replied · 13 June 2024

Dear Dionne, Thank you for your great review. Our team in Gravesend love helping customers find their dream home and doing all they can to make the moving journey as smooth as possible. Thank you for your recommendation too, it means a lot. Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

We recently used Wards Gravesend for our sale, our agent Nick went above and beyond to make our move happen even during the current situation. He knew the area very well and managed to get an offer on the first viewing before the property went on the market also he achieved the full asking price would highly recommend Nick, Debbie and team. Again thank you very much. We will certainly use Wards again.

James · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

5/5

Google

Couldn't have picked a better estate agent. They helped me through a rough time but we got there in the end and without them I would never have been able to get my dream home. I bought and sold my property through them. Thanks everyone especially Simran you was brilliant.

Carol · 18 August 2023

Agent replied · 13 June 2024

Hi Carol, Thank you for leaving a review! It's great to hear how the team, and Simran in particular, have been able to help you through a rough time and that you've now found your dream home. Best wishes, Wards.

5/5

Google

Thanks to the Gravesend team - Kenny, Sim, Tanisha, Yas & Max. Super pro-active in arranging viewings for our property before it's even hit the market, and helping us with our search. Friendly, knowledgeable, excellent communication and we would recommend to all!

George · 27 November 2025

Agent replied · 27 December 2025

Good afternoon, Thank you so much for your kind review! We’re delighted to hear that Kenny, Sim, Tanisha, Yas, and Max have been so … More

5/5

Google

I have viewed a number of properties handled by this company and Stacey is just an AWESOME agent!! She is very experienced and extremley knowledgeable with a pleasant approach. I would highly recommend using this company/Agent as they go beyond expectations and they provide a professional service! I would also recommend Harry who works within the company as a independent financial advisor he is also very experienced and provides excellent customer services.

Jameela · 14 June 2020

Agent replied · 13 June 2024

Hello, Thank you for leaving us your feedback! Best wishes, Wards of Kent

5/5

Google

Louise, We would like to thank you very much for your great help and full professionalism, huge support and big commitment. We appreciate it very much and we are very lucky to have you. Thank you so much for all you've done for us. You made our dreams come true :)You are the best one:) Iwona & KrzysztofPositiveResponsiveness, Quality, Professionalism, Value

Iwona · 14 June 2022

Agent replied · 13 June 2024

Dear Iwona Thank you for taking the time to write a review regarding Louise in Gravesend branch. I am so pleased to hear she has looked after you so well and delighted to hear she has made your dreams come true. All the best. Stay safe Kind regards Sam Dalton Senior Operations Director Wards Estate Agents

5/5

Google

My brother and I have recently completed on the sale of our late parent's home through Wards in Gravesend. We definitely would use them again as we are very pleased with how everything was handled. …

Kim · 16 December 2025

Agent replied · 27 December 2025

Good afternoon, Thank you so much for sharing your experience! We’re delighted to hear that everything was handled smoothly and that the … More

5/5

Google

I had a great experience buying my first home from Wards. From Tanisha who organised multiple viewings and was always enthusiastic and helpful with any questions I had. Amelia from mortgage matters who could answer all my financial … More

Niven · 5 November 2025

Agent replied · 12 November 2025

Good afternoon, Thank you ever so much for your review. We’re delighted to hear that your first home buying experience with Wards was such a positive one. It’s fantastic to know that Tanisha, Amelia and Kim each played a key role in making the process smoothly. We’ll be sure to pass on your kind words on to them, they’ll be thrilled to hear how much their support meant to you. Wishing you all the very best as you settle into your new home. Warm regards, Wards - Gravesend

5/5

Google

Tanisha virk is very nice woman and she help me so much bcz vich property i buy its on chain and we are very startling to buy tanisha very helping us and this is her hardwork thanks tanisha for everything ❤️

Daljit · 22 October 2025

Agent replied · 12 November 2025

Hi Daljit, Thank you for your kind words about Kim and her service. We're delighted she helped make your property purchase smooth despite the chain complications. Thanks again, Wards

5/5

Google

Wards Gravesend and especially Kim Bachelor the area close agent, were especially helpful in helping me to sell my property. Kim was always on hand to liaise with the purchasing couple. So glad it all went smoothly in the end.

Ian · 13 May 2025

5/5

Google

I spoke to Stacey at Wards, and although I didn't buy a property from the business they were still very helpful in their approach for a solicitor and mortgage adviser which not only offered me more from a mortgage but saved me thousands of pounds on solicitors, very professional approach and helpful with all things needed for my home move.PositiveProfessionalism

Lewis · 14 June 2021

Agent replied · 13 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent

4/5

Google

POSITIVES The branch managed to sell my property within a week! Unfortunately the sale fell through. But the team managed to get new people in to view and was quickly …

Ryan · 16 December 2025

Agent replied · 16 April 2026

Hi Ryan, Thank you for your review. We're delighted to hear that Yasmin was especially … More

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Wards's Google reviewsLeave Wards a review

Want a trusted local agent to help?

Tell us what you need and we'll put you in touch. Wards hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Gravesend.

What do you need help with?
The Trusted Agent

Is this your office? Claim your page.

Get help from an agent