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Mann reviews

4.6

★★★★★ Excellent

182 reviews across 1 platform

10 Windmill Street, Gravesend DA12 1AF

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Mann's Gravesend office at 10 Windmill Street is rated 4.6 out of 5 across 182 reviews on 1 platform, including 182 Google reviews rated 4.6. Checked 9 October 2026.

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4.6 / 5

182

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gravesend office, from every platform, shown as written. First names only.

5/5

Google

An excellent and helpful service from Katie and Shelley in getting us into our new property. MANN has a very useful and very easy service (tili) to set everything up in your property for you, from choosing the best energy deals to transferring council tax. One of the best estates agents I have used. Highly recommendedPositiveResponsiveness, Quality, Professionalism

Ashley · 26 August 2021

Agent replied

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Outsidanding service, people and products. Without Chloe, the process of buying my first house would've been so much more difficult. She was on the end of the phone evening's and weekends sometimes both. All round excellent staff and service.

Michael · 27 March 2025

5/5

Google

Rang up to let my property out, very efficient coming out to value property and already have tenants found… all within a week fantastic service as always

KT · 27 May 2024

Agent replied · 25 August 2024

Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our team. If you need any further assistance, please don't hesitate to reach out.

5/5

Google

Great service, Ryan was really helpful and polite throughout our sale. Would recommend to anyone!

Chloe · 23 August 2019

Agent replied

Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott

5/5

Google

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, karolina & shel & all team

Inderjit · 28 January 2024

Agent replied · 31 December 2023

Thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

An excellent and helpful service from Katie and Shelley in getting us into our new property. MANN has a very useful and very easy service (tili) to set everything up in your property for you, from choosing the best energy deals to transferring council tax. One of the best estates agents I have used. Highly recommended

Ashley · 14 March 2021

Agent replied

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Wonderful service delivery by Mohammed Malik. I wanted to relocate urgently and Malik helped find me a good property to my liking. He was patient, kind and explanatory to see me through the viewing and documentation process which was stress free. I really appreciate your effort.

Chioma · 30 July 2022

Agent replied · 30 July 2023

Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

A big thankyou for all the team at Mann lettings. They provide an excellent, professional, friendly service and answer any questions very proficiently. I would highly recommend them to anyone who is after a pain free service.

Nick · 31 May 2023

Agent replied · 30 July 2023

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I have just arrived in the UK so neither credit history nor employment proof can be provided. Thanks for Mann's flexibility in accepting alternatives like bank account balance to proceed the property viewing arrangements. In addition, I appreciate the professional service from Harry who described the property patiently and clearly.PositiveResponsiveness, Professionalism

Alson · 25 October 2021

Agent replied · 24 October 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Fantastic customer service, went out of their way to find a suitable property for my family, so friendly and responsive

Anthony · 27 May 2024

Agent replied · 25 August 2024

Thank you so much for your kind words, Anthony! We are thrilled to hear that you had a fantastic experience with our team. Providing excellent customer service and finding the perfect property for your family is always our top priority. We appreciate your feedback and look forward to assisting you with any future real estate needs.

5/5

Google

Great service from Katie and the team. Highly recommended!

Stephen · 13 November 2019

Agent replied

Thanks for the amazing 5* review. Best wishes, Scott

5/5

Google

I am so glad i chose to use mann gravesend to rent a property. Katie dealt with me for the whole process and it was painless She maintained a professional attitude throughout and i cannot reccomend her enough if you too are looking to rent a property in the local area. Their customer service is top notch

Karl · 23 August 2019

Agent replied

Wonderful to read Karl that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.

5/5

Google

I had dealt with the agent Kara, whom from start to finish ensured that I got what I wanted. She continues to be helpful even afterwards. Thank you 🙏🏾 …

Sherona · 29 September 2023

Agent replied · 29 October 2023

Thank you for taking the time to leave us a wonderful 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I recommend MannCountrywide for letting administration. They are professional and know the latest regulations. I have used them for 5 years and never had any problems. Thank you , Kara Couchman, Katie Perry, and the team

Chris · 1 April 2023

Agent replied · 30 July 2023

Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

The Lettings department did a fabulous job renting out my property. 10/10 will use them again

Melanie · 27 May 2024

Agent replied · 25 August 2024

Thank you Melanie for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

I have had a fantastic experience with Mann Countrywide. The representatives were very professional and always available when I had a question. Professionalism and quality of customer service is definitely their strength. Would recommend them to everyone.

Michael · 29 July 2019

5/5

Google

Great team at the Mann EA Gravesend Branch. Superb customer service from Karolina. Polite, patient and extremely approachable. Would recommend this branch!

PK · 24 December 2023

Agent replied · 31 December 2023

Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care

5/5

Google

I have been using Mann Gravesend to let my house since 2017. Katie, the branch manager and her team are exceptional, providing efficient and affordable service. I would recommend them to any local landlords.

Jessica · 1 January 2023

Agent replied · 30 July 2023

Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Very communicative and proactive in ensuring property was competitive in the selling market to ensure best outcome possible. Cannot fault anything they did. Absolutely brilliant which is not how I would rate any previous agents used. Recommend with absolute confidence.PositiveResponsiveness, Quality, Professionalism, Value

Karen · 26 August 2021

Agent replied

Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service from this branch! Had a smooth transaction securing to rent a flat nearby to our workplace. Thank you so much to the whole team and especially to the branch manager katie.

Darlene · 2 December 2022

Agent replied · 30 July 2023

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

They took me in a smooth ride and delivered well. They are wonderful people and they make the process soo easy for you. Thanks to all the team

Emmanuel · 1 May 2023

Agent replied · 30 July 2023

Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care

5/5

Google

Absolutely brilliant Great communication from the team Would use again

Lewis · 27 May 2024

Agent replied · 25 August 2024

Thank you for the fantastic feedback, Lewis! We're delighted to hear that you had a great experience with our team and that our communication met your expectations. We look forward to assisting you again in the future.

1/5

Google

Some of the rudest and most unprofessional people I have ever met. Avoid like the plague.

Sarah · 29 December 2023

Agent replied · 25 August 2024

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

1/5

Google

Some of the rudest and most unprofessional people I have ever met. Avoid like the plague.

Sarah · 17 December 2023

Agent replied · 31 December 2023

Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.

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Questions about Mann

How many reviews does Mann have?

Mann's Gravesend office has 182 reviews across 1 platform: 182 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Mann's rating?

Mann is rated 4.6 out of 5 across all 182 reviews, and 4.6 out of 5 on Google from 182 reviews, checked 9 October 2026.

Where is Mann's Gravesend office?

Mann, 10 Windmill Street, Gravesend DA12 1AF.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.