Every review we hold for the Gravesend office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAn excellent and helpful service from Katie and Shelley in getting us into our new property. MANN has a very useful and very easy service (tili) to set everything up in your property for you, from choosing the best energy deals to transferring council tax. One of the best estates agents I have used.
Highly recommendedPositiveResponsiveness, Quality, Professionalism
Ashley · 26 August 2021
Agent replied
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOutsidanding service, people and products. Without Chloe, the process of buying my first house would've been so much more difficult. She was on the end of the phone evening's and weekends sometimes both. All round excellent staff and service.
Michael · 27 March 2025
★★★★★ 5/5
GoogleRang up to let my property out, very efficient coming out to value property and already have tenants found… all within a week fantastic service as always
KT · 27 May 2024
Agent replied · 25 August 2024
Thank you for your kind words! We are thrilled to hear that you had a fantastic experience with our team. If you need any further assistance, please don't hesitate to reach out.
★★★★★ 5/5
GoogleGreat service, Ryan was really helpful and polite throughout our sale. Would recommend to anyone!
Chloe · 23 August 2019
Agent replied
Thank you for your 5* review of our local team. I will of course make sure your kind words are passed onward. Best wishes, Scott
★★★★★ 5/5
GoogleThank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, karolina & shel & all team
Inderjit · 28 January 2024
Agent replied · 31 December 2023
Thanks for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAn excellent and helpful service from Katie and Shelley in getting us into our new property. MANN has a very useful and very easy service (tili) to set everything up in your property for you, from choosing the best energy deals to transferring council tax. One of the best estates agents I have used.
Highly recommended
Ashley · 14 March 2021
Agent replied
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful service delivery by Mohammed Malik. I wanted to relocate urgently and Malik helped find me a good property to my liking. He was patient, kind and explanatory to see me through the viewing and documentation process which was stress free. I really appreciate your effort.
Chioma · 30 July 2022
Agent replied · 30 July 2023
Many thanks for the marvellous 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thankyou for all the team at Mann lettings. They provide an excellent, professional, friendly service and answer any questions very proficiently. I would highly recommend them to anyone who is after a pain free service.
Nick · 31 May 2023
Agent replied · 30 July 2023
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have just arrived in the UK so neither credit history nor employment proof can be provided. Thanks for Mann's flexibility in accepting alternatives like bank account balance to proceed the property viewing arrangements. In addition, I appreciate the professional service from Harry who described the property patiently and clearly.PositiveResponsiveness, Professionalism
Alson · 25 October 2021
Agent replied · 24 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleFantastic customer service, went out of their way to find a suitable property for my family, so friendly and responsive
Anthony · 27 May 2024
Agent replied · 25 August 2024
Thank you so much for your kind words, Anthony! We are thrilled to hear that you had a fantastic experience with our team. Providing excellent customer service and finding the perfect property for your family is always our top priority. We appreciate your feedback and look forward to assisting you with any future real estate needs.
★★★★★ 5/5
GoogleGreat service from Katie and the team. Highly recommended!
Stephen · 13 November 2019
Agent replied
Thanks for the amazing 5* review. Best wishes, Scott
★★★★★ 5/5
GoogleI am so glad i chose to use mann gravesend to rent a property.
Katie dealt with me for the whole process and it was painless
She maintained a professional attitude throughout and i cannot reccomend her enough if you too are looking to rent a property in the local area.
Their customer service is top notch
Karl · 23 August 2019
Agent replied
Wonderful to read Karl that you had a fantastic experience with our local Mann team and I would like to thank you for taking the time to leave your review and provide our team with 5*! Thank you for the recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleI had dealt with the agent Kara, whom from start to finish ensured that I got what I wanted. She continues to be helpful even afterwards. Thank you 🙏🏾 …
Sherona · 29 September 2023
Agent replied · 29 October 2023
Thank you for taking the time to leave us a wonderful 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI recommend MannCountrywide for letting administration.
They are professional and know the latest regulations.
I have used them for 5 years and never had any problems.
Thank you , Kara Couchman, Katie Perry, and the team
Chris · 1 April 2023
Agent replied · 30 July 2023
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Lettings department did a fabulous job renting out my property. 10/10 will use them again
Melanie · 27 May 2024
Agent replied · 25 August 2024
Thank you Melanie for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had a fantastic experience with Mann Countrywide. The representatives were very professional and always available when I had a question. Professionalism and quality of customer service is definitely their strength. Would recommend them to everyone.
Michael · 29 July 2019
★★★★★ 5/5
GoogleGreat team at the Mann EA Gravesend Branch. Superb customer service from Karolina. Polite, patient and extremely approachable. Would recommend this branch!
PK · 24 December 2023
Agent replied · 31 December 2023
Thank you for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleI have been using Mann Gravesend to let my house since 2017. Katie, the branch manager and her team are exceptional, providing efficient and affordable service. I would recommend them to any local landlords.
Jessica · 1 January 2023
Agent replied · 30 July 2023
Many thanks for your recommendation, kind words and fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery communicative and proactive in ensuring property was competitive in the selling market to ensure best outcome possible. Cannot fault anything they did. Absolutely brilliant which is not how I would rate any previous agents used. Recommend with absolute confidence.PositiveResponsiveness, Quality, Professionalism, Value
Karen · 26 August 2021
Agent replied
Thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service from this branch! Had a smooth transaction securing to rent a flat nearby to our workplace. Thank you so much to the whole team and especially to the branch manager katie.
Darlene · 2 December 2022
Agent replied · 30 July 2023
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThey took me in a smooth ride and delivered well. They are wonderful people and they make the process soo easy for you. Thanks to all the team
Emmanuel · 1 May 2023
Agent replied · 30 July 2023
Wonderful to read your 5* review and thank you for taking the time to leave our local team such brilliant comments! - Kind Regards, Scott @ Customer Care
★★★★★ 5/5
GoogleAbsolutely brilliant
Great communication from the team
Would use again
Lewis · 27 May 2024
Agent replied · 25 August 2024
Thank you for the fantastic feedback, Lewis! We're delighted to hear that you had a great experience with our team and that our communication met your expectations. We look forward to assisting you again in the future.
★★★★★ 1/5
GoogleSome of the rudest and most unprofessional people I have ever met. Avoid like the plague.
Sarah · 29 December 2023
Agent replied · 25 August 2024
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
GoogleSome of the rudest and most unprofessional people I have ever met. Avoid like the plague.
Sarah · 17 December 2023
Agent replied · 31 December 2023
Hello, I am sorry you feel this way please email me at review@countrywide.co.uk if you wish to discuss this further. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.