Trusted Agent profile · Grantham
★★★★★
277 reviews across 1 platform
63 High Street, Grantham, NG31 6NN
William H Brown's office in Grantham, at 63 High Street, is rated 4.5 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.5.
Every review we hold for the Grantham office, from every platform, shown as written. First names only.
5/5
GoogleThe lettings team have been managing my properties in Grantham for several years now. They are friendly and helpful, and particularly adept at dealing with a difficult tenant, ensuring she didn't get into arrears. Their fully-managed service lets you be as hands on as you would like, or they will deal with absolutely everything for you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleCat is lovely! She helped us find our home!
5/5
GoogleI just want to say that Natasha Reed at William H Brown has gone above and beyond in helping me out in a sticky situation. She really has been amazing. I'd definitely recommend William H Brown and their mortgage services.
5/5
GoogleAs first time renters my wife and I faced some challenges but were given excelent advice and help from Cat and guided through the whole process. We were reassured by the professional service provided and the personal interest shown by the whole W H Brown, Grantham team, for which we are very grateful.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleFantastic support and advice throughout our journey towards buying our first home. Whether it's by email or telephone, always professional and looking to support you in what can be a difficult and sometimes confusing process! Particularly helpful was Amanda who really took the time to find us properties that fit our needs. Excellent!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery positive experience at William H Brown. The young gentleman Ben was extremely helpful and knowledgeable.
5/5
GoogleVery poor and unproffesional service on a very simple sale. So many times they failed to return my calls and would not recommend at all. It’s no surprise purple bricks have such a good conversion rate. They need to have better training, as this very old fashion way of dealing (or not in my case) with customers is so out of date.
5/5
GoogleHannah and the Grantham team could not have been more helpful and professional. The whole process from valuation to exchange was faultless and they did everything possible to make it as smooth and stress-free as it can be. I can not recommend them highly enough - thank you.
5/5
GoogleIt has been a pleasure dealing with the team at William H Brown Grantham, helping me purchase my house, Eve Edwards especially. Always there and willing to help, no matter what the issue, very professional, friendly and would highly recommend to everyone. Thank you all very much, StuartPositiveProfessionalism
5/5
GoogleVery pleased with the service . I have rented with WHBrown for over 6 years and never had problems with this Estate Agency . Sophie and Cat could not have been more helpful and professional. Thank you girls for your hard work and involvement. Highly recommended!PositiveProfessionalism
1/5
GoogleAbsoulty awful my son and partner had so much hassel and harasment from the lettings side even when it was their fault ,nobody really wanted to deal with it ,area manger never called me back i arranged a meeting with them on my day off never got back to me with this either .Avoid this lettings department extreamly badly managed
5/5
GoogleMy dealings with Ellie at the Grantham Office have been excellent from start to finish. Professional , enthusiastic , organised and excellent communication throughout. Nothing was to much trouble and had a genuine desire to help me find the right property. Can't recommend highly enoughPositiveResponsiveness, Professionalism
5/5
GoogleI have found both Sophie and Catherine a great help to me always . They obviously work as a team because when I phone either of them they are fully aware of what I am talking about. Finding suitable tenants and giving advice on how to deal with my housing problems.PositiveResponsiveness, Professionalism
5/5
GoogleFrom the initial enquiry taken by Hannah Boyle, through to the viewings and paperwork stage managed by Hannah and Amanda, the entire team at William H Brown has been excellent. Thorough, professional, knowledgeable, collaborative and helpful. This makes a stressful experience far more manageable. Thank you all!PositiveResponsiveness, Quality, Professionalism
5/5
GoogleBrilliant experience purchasing a property with William h Brown. Eve dealt with the purchase of the property and was always on hand for advice or if things needed chasing up. She helped deal with unhelpful solicitors and addresses any enquiries promptly over email. I would highly recommend.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI have just completed the purchase of my new house with William H Brown in Grantham. The staff were excellent; helpful, efficient and friendly, and everything went very smoothly from the first viewing through to purchase. I would thoroughly recommend them to any potential buyers (or sellers!).PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThe service here is second to none. Staff are welcoming and helpful, willing to help as much as they can. Quick to respond to queries and efficient at resolving any issues that arise. I would use again whenever I want to move home or purchase my own property.
1/5
GoogleFriendly staff who make promises they don't keep about calling you back. They do block bookings on rental properties and then it's a lottery if you get the property or not
5/5
GoogleWould like to say a high thank you to cath and Sophie they have both been amazing and professional whilst looking for our perfect home. Any questions we have asked they have responded very quickly and also kept us up to date with everything.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleThey are helpful , professional , understanding ,kind , very well informed about the market , and really on the ball . Very well done the whole team .
5/5
GoogleI have dealt mainly with Hannah at (WHB) who are my Seller's and Buyer's estate agent. Hannah has always been friendly, professional and helpful with any queries I have had and always gets back to me in a timely manner 😊PositiveResponsiveness, Professionalism
1/5
GoogleI telephoned this company and felt I was being a nuisance asking questions. Also they were unable to provide me with basic information. I won’t use them
5/5
GoogleThey have been very helpful in me finding my first home and have been there if I need anything regarding the paperwork side of it. Very friendly
5/5
GoogleExcellent Service, very efficient and helpful.. Thank you CatPositiveProfessionalism
Hi there, thank you so much for the 5* review of the Grantham branch! It's great to hear that the team have been helpful, friendly & efficient! We wish you all the best.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Grantham office has 277 reviews across 1 platform: 277 on Google.
William H Brown Grantham is rated 4.5 out of 5 across all 277 reviews, and 4.5 out of 5 on Google from 277 reviews.
William H Brown Grantham, 63 High Street, Grantham, NG31 6NN.
