Trusted Agent profile · Grantham
★★★★★
277 reviews across 1 platform
63 High Street, Grantham, NG31 6NN
William H Brown's office in Grantham, at 63 High Street, is rated 4.5 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.5.
Every review we hold for the Grantham office, from every platform, shown as written. First names only.
5/5
GoogleTruly exceptional service received from Sophie at the Grantham office. They know their jobs inside and out, offering you solutions to upcoming issues that you may have missed. WHB went above and beyond to coordinate a tenant transition for me within a week; contracts signed and completed! A big thank you to the team for all of your help and experience; you will definitely be my number one choice in the future.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat service from the team there. I had a few issues with my Landlord but the team were very supportive. Sophie and Kat in the office were easy to contact and very helpful. Leanne at Sequence who dealt with the property maintenance was very helpful too. She tried extremely hard to resolve my issues with the Landlord but the lack of response from his side made it extremely difficult. We eventually got to a resolution in the end but this was down to no fault from the team at WHBrown & Sequence.
5/5
GoogleThe office couldn't have been more helpful from our first viewing and Hannah Blythe helped us to get it over the line
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery satisfied with the William H Brown's service especially extra thanks to Cath and Sophie who are very professional, helpful, friendly and also understanding my personal problems. Many thanks.
1/5
GoogleReally poor experience throughout the whole tenancy. William H Brown clearly only care about the landlord.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleI have only used your services once for a viewing and have no idea how a previous rating appeared on your website. I will definitely use your business again when seeking a property.
Hello, thank you for taking the time to leave a review of your experience with us. We're very sorry to see that there were issues. We take all of the feedback that we receive very seriously and will relay your views over to the branch for them to be aware of and assess in the future. Thank you again for your feedback. Best Regards
5/5
GoogleBrilliant service, everyone at William h brown was friendly and helpful especially Catherine and Sophie. Everything was done so quick and professionally.PositiveResponsiveness, Professionalism
5/5
GoogleTremendous help and energy from Charley and Tom on the rental side. Nothing is too much trouble
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleEllie was fantastic, very professional and did a great job . Highly recommendedPositiveValue
5/5
GoogleCouldn't be more helpfull. Everything was simple even in these pandemic times. Cat was really helpfull couldn't do enough for me.
5/5
GoogleAn excellent experience selling my mother's house as she moved into a care home. Marketed immediately, a buyer found in a very short space of time, and the property sale completed in just over 4 weeks from commencement. The whole team have been nothing short of brilliant, and very personable service too!
5/5
GoogleWe use William H Brown to manage our rental properties and Sophie and Cat provide a professional and informative service from start to finish - their knowledge is second to none and are always on hand to deal with any issues however large or small with quick resolutions - we could not ask for any more and would be totally lost without them - would not hesitate to recommend these girls at Willaim H Brown.
1/5
GoogleReally poor experience throughout the whole tenancy. William H Brown clearly only care about the landlord.
Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at complianceresidential@sequencehome.co.uk Kind regards, Lucy, Customer Relations.
1/5
GoogleThey are not good at all. Their rental manager Sophie is argumentative and seems to put herself before the clients.
5/5
GoogleProfessional to the core. With ease how things are explained and a genuine pleasure to have used their services to help get my property to the market. From the inital meeting with their agent through to subsequent other interactions have all resulted in an easy and stress free relaxed professional service.
5/5
GoogleI can highly recommend this Estate Agency. Thanks to the Team of William H Brown in Grantham, my wife and I found, viewed and signed for our new home within less than 2 weeks! All our questions were professionally answered within no time at all and we truly felt valued and cared for. Thank you so much for all the help!
5/5
GoogleExcellent service from Sophie and the team at the Grantham office.
5/5
GoogleGreat service from Steph. Superb!
Nick O'Hern thanks for your great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWe recently moved from London to the Grantham area and Sophie and Cat at William H Brown were friendly, helpful, responsive and efficient throughout from the initial call to handing over the keys to the property. Made it possible for us to find the perfect home from a distance in a short space of time with no drama. We would highly recommend them.PositiveResponsiveness, Professionalism
5/5
GoogleCat was fantastic from start to finish. very impressed !!!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleBrilliant help from Cat to ensure a hassle free experience. She was quick to respond to any queries we had prior to us moving in and I'm confident she'll be just as good with any queries we may have in future. Thank you for all your help you deserve more than a 5* rating!
5/5
GoogleI would highly recommend Hannah and the team. Excellent service.PositiveProfessionalism
5/5
GoogleSophie is THE best rental management agent in BritainPositiveResponsiveness, Quality, Professionalism
4/5
GoogleVery friendly staff even when I presented them with problems in particular Cat and Sophie
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
William H Brown's Grantham office has 277 reviews across 1 platform: 277 on Google.
William H Brown Grantham is rated 4.5 out of 5 across all 277 reviews, and 4.5 out of 5 on Google from 277 reviews.
William H Brown Grantham, 63 High Street, Grantham, NG31 6NN.
