Trusted Agent profile · Grantham

William H Brown Grantham reviews

4.5

★★★★★ Excellent

277 reviews across 1 platform

63 High Street, Grantham, NG31 6NN

William H Brown's office in Grantham, at 63 High Street, is rated 4.5 out of 5 across 277 reviews on 1 platform, including 277 Google reviews rated 4.5.

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4.5 / 5

277

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Grantham office, from every platform, shown as written. First names only.

5/5

Google

Izzy has been invaluable in our journey to sell our current property and purchase the next. Although valuation is her main role, she goes above and beyond in all aspects of the sales process. I Would highly recommend Izzy and William H Brown.

Emma · 21 July 2023

Agent replied · 15 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Can’t recommend William H Brown Grantham lettings enough, Damon and Charly are extremely helpful and made my moving process easy and stress free

Maisie · 16 February 2026

Agent replied · 16 April 2026

Thank you for your kind review! We are thrilled to hear that our team at William H Brown Grantham lettings, especially Damon and Charly, helped make your moving process stress free. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Phoebe has been excellent throughout our whole purchasing journey. The communication has been brilliant from Phoebe and all at William H Brown. I would recommend to all family and friends. Thanks so much for your help.

Scott · 18 November 2023

Agent replied · 15 June 2024

It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.

5/5

Google

Aiden, he was so helpful. Answered all our questions, even when he was not in the office. He went the extra mile and kept us up to date all the time.

Sally · 9 November 2025

Agent replied · 23 November 2025

Thank you for your kind words! It was a pleasure assisting you and I'm glad I could be of help, even outside of office hours. I always strive to go above and beyond for my customers. Your satisfaction is my top priority. Kind regards, Lucy, Customer Feedback and Support Team

1/5

Google

Grantham Branch they recommended Premier Property Lawyers to me, for this they get 1 star it has been without doubt the worst experience of my life dealing with this company and as William H Brown recommended they they can bask in the reflected glory of a job done so badly, PPL without doubt have provided the worst service I have ever received in my whole life and whilst the team at the Grantham branch may do a good job and chase they are only as good as the recommendations that they make, and if the company ignores the estate agent then they is no reason to chase, so unfortunately they get a one star for the recommendation alone and the fact i have completed with PPL last week and now they have failed to pay off my mortgage correctly please check PPL on trust pilot and find my 5 star review for the worst service in your life if you want a 5 star bad use PPL as recommended to me by William H Brown

WITHOUT · 16 June 2022

5/5

Google

The team are customer focused and always keen to help you with your specific objectives. They are highly responsive, focus on positive outcomes and are always friendly and polite whatever the situation. I have engaged in several projects with the support of all in their business and would recommend them for the way in which they synchronise and work as one team from sales, to mortgage planning and advice and the excellent lettings team, for their perseverance and professionality. There is a continuity that runs through the business which points to really good communication which is so valuable. I look forward to continuing to work with WHB.

James · 16 June 2022

5/5

Google

I am really pleased with the service I have received so far from William H Bro Estate Agents in Grantham. Everyone in the team is so helpful and very proactive dealing with customer issues. I was looking for an specific person to discuss but I always get someone to help me or get similar help from proxy in absence of someone. So that I am not waiting I person I am looking for. They will ensure that my queries is dealt efficiently and effectively. They are passionate to listen customer problem and find out a best possible option to solve the problem. The key this is taking bias for action. Therefore, I had a very good experience renting a flat from William H Brown Estate Agents Grantham. I will strongly recommend others to contact them whether you are looking for renting out or planning to buy. Will be worthy. A big thank you to everyone in your team who helped me behind the scene but my special thanks to Sophie and Catherine for their great customer service and effective communication. Thank you all.

Wasay · 16 June 2022

5/5

Google

We couldn't be happier with the help and support received from everyone at William H Brown, when buying our first home. Amanda has been amazing from the day we viewed right through to the exchange of contracts. Amanda has kept us updated and informed every step of the way. As first time buyers Amanda has been great at explaining the process and answering all of our questions along the way. We couldn't be happier with the service received and would highly recommend William H Brown.

Vicky · 16 June 2022

5/5

Google

I just wanted to say I have had a great experience with William H Brown , they set up viewings very quickly and had an app to update etc. my main reason for this review is due to the encounter we had with Amanda - ( manager). She showed us around the viewing with such enthusiasm, she explained everything clearly & got to know us within a brief time & started to adapt the home to our needs. Unfortunately the home was too small for us, but she had a few that she thought would be relevant for our needs. Amanda is so good at what she does, she could literally sell sand to the Arabs. She explained areas well and discussed our needs of the amazing grammar schools around. She lives in the area and knows it like the back of her hand. I would not hesitate to buy or sell from William H Brown as long as I get this same experience as I just received with Amanda. Thank you for the amazing experience.

H · 16 June 2022

5/5

Google

Had an absolutely fabulous experience with this company. Charlie are letting an agent went above and beyond managing to get everything signed and sorted and keys in our hand in less than a weekend from viewing unbelievable stuff. Can’t recommend them enough.

Fox’s · 5 July 2025

Agent replied · 9 August 2025

Hello Fox’s Pro Equipment, Thank you so much for your fantastic 5* review! We're thrilled to hear that … More

5/5

Google

We have rented a property through William H Brown for the last three years and they have been fantastic in everything they do, keeping us informed of anything that needs to be done, friendly and considerate, also showing care and checking in on us to make sure we were getting on okay. Tom and Charly always go the extra mile and take pride in everything they do. This makes everything so easy and enjoyable throughout the rental process. I would recommend anyone to Tom and Charly if they needed help or advice Thankyou to you both

Matthew · 19 October 2023

Agent replied · 15 June 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I wanted to say a big thank you to the team here for recently helping my sister and her partner recently get their very first place together! I know that it was very daunting for the two of them in the beginning, but their lovely staff members Charly and Tom helped them through every step of the way; sifting through lettings, giving advice and explaining the procedures to them. If only I could rate higher than 5/5 haha. Thanks again!

Lee · 19 October 2023

Agent replied · 15 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I received outstanding services from Grantham office. Special thanks and mention to Charlie and Tom. Both were friendly and professional. I would highly recommend xx

Tony · 17 March 2024

Agent replied · 15 June 2024

Thank you Tony Makahamadze for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

The staff at William H brown have been amazing. Especially Phoebe. Super friendly and went above and beyond to make sure that I was able to purchase my first property stress free. Thank you!

Usman · 20 August 2023

Agent replied · 15 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.

5/5

Google

Phoebe is a fantastic agent, she helped us through a very difficult patch in our sale, was very clam and understanding, because of her I would not hesitate to use William H Brown again

Mark · 21 July 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We had a wonderful experience with Phoebe at William H Brown when purchasing our new home in Grantham. We were regularly updated by her along the way and she was absolutely brilliant and instrumental in keeping the chain moving along. It wasn't the smoothest chain due to some of the others further down, but Phoebe helped keep things going at every point and reassured us during some stressful times. Her customer service was brilliant and she even took some time out on her day off to pop by with a bunch of flowers to thank us for our help once the purchase had gone through! Highly recommended.

Harriet · 21 July 2023

Agent replied · 15 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

We would like to thank W H Browns for dealing with our house purchase especially Amanda Hoskins who we found very informative and pleasant to speak to.

Ted · 18 November 2023

Agent replied · 15 June 2024

Thank you so much for taking the time to leave your comments and 5* review! These are very much appreciated by the local team. Kind regards, Scott @ Customer Care

5/5

Google

Excellent estate agents, brilliant support from Issy, extremely helpful. Always makes herself available to help with any questions. As asset to this great team.

Jenny · 16 November 2025

Agent replied · 23 November 2025

Thank you for your kind words! Providing exceptional support to our clients is our top priority, and we're thrilled to hear that Issy has been a valuable asset to our team. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I work very closely with Phoebe at WHBrown Grantham, she always goes above and beyond and is always very helpful, we recently worked on a case together where the chain almost collapsed but together with very hard work and a lot of dedication we managed to complete on the matter and keep both our clients and the chain happy, she is always willing to help and is always so friendly and polite, would absolutely recommend her to anyone!

Charlotte · 20 August 2023

Agent replied · 15 June 2024

Many thanks for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Massive thanks to Phoebe who made my experience with William H Brown a really positive one. Couldn't have asked for better service, she was always helpful and enthusiastic. 5 stars:)

Zack · 20 August 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations

5/5

Google

Phoebe and the team at William H Brown in Grantham were incredible, we found a house we loved, they helped us secure it in a very short space of time, from offering to getting the keys was less than 7 weeks. The team were with us every step of the way and helped us chase solicitors when needed. Thanks Phoebe and Team, brilliant service!

Richard · 16 June 2023

5/5

Google

We called by to see the location of a new build. As we turned up on a Sunday afternoon/evening, Amanda was just locking up the show home. She went out of her way to reopen the property to show us round. She gave me and my partner every last piece of information and how we should take the next step towards buying our first home. Within two days, we had our offer and applications accepted ready to hand over to the solicitor. Natasha has worked with us to liaise with the property developers and to gather our mortgage information. We have dealt with and spoke to many estate agents over the last year and have never felt more at ease than with the team at W H Brown. I could not recommend them more!

Ben · 16 June 2021

5/5

Google

Tom and Charly from the letting department have been absolutely fantastic with me and my partner! They took us under their wing and helped us get into our first time place together They were patient, kind and funny! We always felt at ease and taken care of whenever we spoke to to them Thank you to the two of you and all of William H Brown Grantham for guiding us on this new adventure!

Bernadette · 19 October 2023

Agent replied · 15 June 2024

Many thanks for your fantastic 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

We brought our first house through William H Brown (Grantham) and it was faultless from start to end. Nothing was too much trouble and everything was chased to make the sale as quick as possible. Specifically Phoebe has been amazing throughout and there’s not a thing I could say bad about them. Thank you again 😊 …

Abbie · 25 October 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read William H Brown's Google reviews

Questions about William H Brown Grantham

How many reviews does William H Brown Grantham have?

William H Brown's Grantham office has 277 reviews across 1 platform: 277 on Google.

What is William H Brown Grantham's rating?

William H Brown Grantham is rated 4.5 out of 5 across all 277 reviews, and 4.5 out of 5 on Google from 277 reviews.

Where is William H Brown's Grantham office?

William H Brown Grantham, 63 High Street, Grantham, NG31 6NN.

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