Trusted Agent profile · Grange-Over-Sands

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Hackney & Leigh Grange Over Sands reviews

4.5

★★★★★ Excellent

186 reviews across 2 platforms

Main Street, Grange-Over-Sands, LA11 6DP

Part of Hackney & Leigh, see every office.

Hackney & Leigh's office in Grange-Over-Sands, at Main Street, is rated 4.5 out of 5 across 186 reviews on two platforms, including 119 Google reviews rated 4.7. See how it compares with other estate agents in Grange-Over-Sands.

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4.7 / 5

119

Reviews on Google

This office

Trustpilot logo

67

Reviews on Trustpilot

This office

Reviews

Every review we hold for the Grange-Over-Sands office, from every platform, shown as written. First names only.

5/5

Google

Excellent professional job, thank you. Always kept me informed, quick to respond to questions and very helpful.

Tony · 20 May 2026

Agent replied · 27 May 2026

Thank you, Tony, for your fantastic review! We're thrilled to hear that you had an excellent experience with us at George Edwards. Keeping our clients informed and being responsive to your needs is our top priority. Your kind words motivate us to continue providing the best service possible. If you need any further assistance, feel free to reach out. We look forward to serving you again!

5/5

Google

Paul was brilliant, patient, understanding and informative.

Ashley · 27 May 2025

Agent replied · 27 May 2026

Thank You Ashley. It was. A pleasure. We hope you are settling into your new home and wish you many happy years ahead

5/5

Google

The team in the Grange office were very helpful throughout the recent purchase of our new property. It was not always a straightforward process but Mark & Helen were always on hand to assist.

Krystyna · 24 March 2024

Agent replied · 26 August 2024

Thank you for your review Krystyna

5/5

Trustpilot

House purchased through Hackney & Leigh

We have just purchased a house through Hackney & Leigh and I would like to thoroughly commend them on their helpfulness and the proactive role of their staff. We had a 'difficult' solicitor involved in the sale and the H&L team were really helpful pushing them along and passing messages between the vendor and ourselves. I would certainly recommend Hackney & Leigh and would certainly use them in the sale of any property in the area.

Keith · 12 July 2024

Agent replied · 22 October 2024

Many thanks for your review Keith!

5/5

Google

Very good to deal with and very friendly. Absolutely no complaints but the whole system of buying and selling property needs to be changed. Helen and Tracy very helpful and friendly as were all the other staff.

Margaret · 31 October 2025

Agent replied · 30 December 2025

Thank you for your kind words. We hope you soon get settled in your new home. Best Wishes Mark, Helen, Tracy & Sarah

5/5

Google

An excellent service from Hackney and Leigh with special mention for Helen and Tracy. Very friendly and professional, always ready to help with any questions or queries I had. Would definitely recommend.

Dennis · 9 December 2025

Agent replied · 30 December 2025

Thanks Dennis, much appreciated. All the best. Mark, Helen, Tracy & Sarah

5/5

Google

Paul and his team are amazing! From our first contact he made sure he understood exactly what we needed and the best way to do it looking after our interests from all stand points. His company made sure nothing was missed. So impressed and will continue to use his company time and time again as our portfolio grows.

Rebecca · 27 May 2021

Agent replied · 27 May 2026

Thank you. It means a lot to know our clients are happy with their service.

5/5

Google

I put my property for sale with Hackney & Leigh in Grange and I can only speak very highly of Mark & Helen and their team. From the very first visit they came over as being very knowledgeable, professional yet friendly. Throughout the whole process they were very helpful and always kept me informed. Thank you to you all and I have already and will continue to recommend Hackney & Leigh. Rose (ex Sunset Heights)

Rose · 31 July 2025

5/5

Google

We couldn’t be happier with the service provided by Paul! From start to finish, the process was seamless, thanks to his professionalism and expertise. He was always available, went above and beyond to guide us through every step, and provided insights that only someone deeply knowledgeable could offer.

Marcel · 27 May 2025

Agent replied · 27 May 2026

Thank you so much for your kind words. We will always do what we can to help. If we can ever help again in the future please say

5/5

Google

Great experience with this letting agent. They were friendly, responsive, and made the whole process smooth and stress-free. Highly recommend their professional and reliable service.

Nichola · 27 December 2025

Agent replied · 27 May 2026

Than you

5/5

Google

As an agent myself, these guys were very good to deal with, Liv and Paul were very helpful, would recommend

Billy · 27 August 2025

5/5

Google

In my experience of letting and selling my property the team jn the Grange branch of Hackney and Leigh were always helpful, professional and friendly. They always tried their best to help if there was a problem. They are a great and set to team Hackney and Leigh!

Heather · 24 March 2025

Agent replied · 26 August 2024

Many thanks for your review Heather

5/5

Google

Would very happily use H&L again. They were friendly, professional and thorough. What was outstanding was their communication - they were great at responding, getting back to us, and proactively calling or emailing - thank you

Charlotte · 9 August 2025

Agent replied · 24 March 2026

Thank you for your lovely review. We hope you enjoy your travels, before settling down again. Best Wishes Mark, Helen, Tracy & Sarah

5/5

Trustpilot

Good experience, would recommend

We had a very positive experience with Hackney and Leigh and can't recommend them enough. As tennents in a property that was getting sold, we were treated respectfully and considerately by the agents. Communication was great from beginning to end. Thank you for looking after us.

Sophie · 12 April 2025

Agent replied · 11 May 2026

Thank you for your kind words and lovely review, Sophie. We are so pleased we were able to make this a positive experience for you and wish you all the best.

5/5

Google

Paul and Maria couldn’t have been more helpful when we sold our house through George Edward’s. Paul’s expertise and knowledge of the market meant we sold our house within weeks and actually received more than we expected in what was a very turbulent time in the market. We will be recommending them to everyone we know and will be definitely using them for any future moves!

Jack · 27 May 2024

Agent replied · 27 May 2026

Thank you so much. We really appreciate your review and look forward to working with you over the years ahead (Not for a long time as I know you will be very happy in your new home)

5/5

Google

Great estate agent to use not only for selling but buying as well . So nice to be able to walk in and talk to the team in grange . Who are all lovely and friendly whilst always professional. I would highly recommend Hackney and Leigh

Leah · 24 March 2025

Agent replied · 23 November 2024

Thank you Leah for your lovely review. Best wishes for the future.

5/5

Google

Brilliant! H & L took over when others were failing. They never lost sight of their task, kept us informed all the way and brought the sale over the line. Special thanks to the Grange team Mark, Tracey, Helen and Sarah. Full marks! Thank you!

Hudson · 24 March 2025

Agent replied · 24 March 2026

Thank you for your lovely review, we wish you all the best in the future.

1/5

Trustpilot

If i could give zero stars I would .

If i could give zero stars I would . failed to follow through with fixing problems within the house. they were made aware of several issues during us living there and charged us a cleaning fee when we left even though it was an absolute pig state when we got it!! had numerous altercations with a particular member of staff who has no people skills whatsoever! and was greeted with a very unprofessional rude attitude from Claudia long when trying to collect some belongings! Would never use again.

Lyss · 31 January 2025

5/5

Google

Can’t praise enough. Helped us through all the process and made the moving home less stressful even though everything didn’t go to plan with our first choice property.

Wendy · 24 August 2025

Agent replied · 24 March 2026

Thank you so much for your positive review Wendy, our team were really happy to help you.

5/5

Google

Delighted to post a 5 star review for the team at Hackney & Leigh’s Grange over Sands office. A very supportive and friendly team of local people who clearly love the area and have a wealth of knowledge. Many thanks.

Dean · 26 March 2025

Agent replied · 21 May 2025

Thank you so much. We hope you soon get settled in and we look forward to seeing you in town when you are passing. Best wishes, Hackney & Leigh Grange

5/5

Google

Hackney & Leigh were an island of professional helpfulness in a sea of useless professionals when we sold a property with them recently. I can't thank them enough for the job they did and the efforts they went to. Faultless.

Robert · 24 March 2025

Agent replied · 23 November 2024

Thank you for your kind words, Robert, in what should have been an easy transaction. We got there in the end. Best Wishes, Mark, Helen, Tracey & Sarah.

5/5

Trustpilot

Excellent service

Excellent service during our house selling journey.friendly informative staff who were prompt in reply to queries and kept us updated throughout the process and did all the many viewings at our property. Thank you K and k Jackson

Kevin · 6 March 2026

5/5

Google

Great service and communication from the whole team - Helen, Tracy and Sarah all involved in keeping things moving. Excellent

Matt · 24 October 2025

Agent replied · 24 March 2026

Thank you, Matt - glad we got both properties away for you. Good luck and Best Wishes. The Grange Team

5/5

Google

Having just purchased a property via Hackney and Leigh we have found them to be excellent estate agents. Friendly, helpful and informative as well as efficient. In particular we have had excellent service from Mark and Helen. Many thanks.

Tanya · 24 March 2025

Agent replied · 23 November 2024

Thank you for your fantastic review, we hope you get settled in your new home soon. Bet Wishes. Mark, Helen, Tracey & Sarah.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Awards

Industry awards

Hackney & Leigh Grange-Over-Sands won awards at EA Masters in one year, most recently 2022.

EA Masters winner in one year: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about Hackney & Leigh Grange Over Sands

Has Hackney & Leigh Grange Over Sands won any awards?

Yes. Hackney & Leigh Grange Over Sands won Gold for Best Estate Agent Guide 2023 Gold Award, Grange Over Sands branch at EA Masters 2022.

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