Trusted Agent profile · Grange-Over-Sands
Verified
★★★★★
186 reviews across 2 platforms
Main Street, Grange-Over-Sands, LA11 6DP
Part of Hackney & Leigh, see every office.
Hackney & Leigh's office in Grange-Over-Sands, at Main Street, is rated 4.5 out of 5 across 186 reviews on two platforms, including 119 Google reviews rated 4.7. See how it compares with other estate agents in Grange-Over-Sands.
Every review we hold for the Grange-Over-Sands office, from every platform, shown as written. First names only.
5/5
GoogleA fantastic experience - a highly professional and efficient service delivered by a friendly, outgoing team prepared to go the extra mile to acheive a successful outcome. Little wonder then that my property was successfully let in next to no time.
5/5
GoogleRating only, no written review.
Hi David, Thank you for your 5* review, it is much appreciated. Best Wishes Grange Team
2/5
GoogleRating only, no written review.
Hi Annamarie, I’m sorry you have responded in this way. Legally when you are a tenant there are steps we have to take in situations like this which we have advised you throughout this whole process. We are in the final steps of having everything resolved and I know it hasn’t been at a pace you have liked, however it doesn’t stop the legal obligations we have to follow.
1/5
GoogleRating only, no written review.
Hi Jack. We don’t know who you are? We have tried to reach you down without success?
5/5
GoogleRating only, no written review.
Thank you.
5/5
GoogleRating only, no written review.
Thank you
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your 5 star review, this is much appreciated. Best Wishes The Grange Team
2/5
GoogleRating only, no written review.
HI Simon, I'm really sorry you've felt the need to leave a two star review. As one of our tenants we have tried tirelessly to deal with all the issues you have raised, and continue to try and find solutions for you. We inspect the communal space on a weekly basis and haven't been able to have confirmation from any of the other tenants to the issues you are currently facing. We are aware of needing a one way valve on an extractor to reduce kitchen smells when others are cooking, as this became apparent to us just before Christmas and isn't classed as an emergency, the contractor hasn't yet been able to go out. We have also offered to allow you to break the tenancy early at no cost to yourself, an offer which still stands should you feel you would be better suited elsewhere. Again sorry you are unhappy with the situation but do not feel the rating is fair reflection of how we have dealt with the situation Your Sincerely, Paul
5/5
GoogleRating only, no written review.
Our pleasure
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thank you for your Review. It is much appreciated
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Thanks Stephen!
5/5
GoogleRating only, no written review.
Thank you for the five stars
1/5
GoogleRating only, no written review.
We cannot see any record of having an interaction with you? Please can you email customercare@hackney-leigh.co.uk so we can try and understand where we have let you down and make sure we do better in the future?
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Hackney & Leigh Grange-Over-Sands won awards at EA Masters in one year, most recently 2022.
EA Masters winner in one year: 2022.
EA Masters by year, 20222022 1 Gold EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send Hackney & Leigh Grange Over Sands a message.
Yes. Hackney & Leigh Grange Over Sands won Gold for Best Estate Agent Guide 2023 Gold Award, Grange Over Sands branch at EA Masters 2022.
