Every review we hold for the Gourock office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMacArthur Scott have been great with guiding us through the whole process of obtaining our first mortgage. They have been extremely supportive and explained to whole process simply without throwing lots of legal jargon . Chloe and Fiona have always been open and honest with our options with securing our first mortgage. They have never overloaded us with information and have always been very quick to respond to any questions we had. They also provided us with property solicitors without the pressure of using them . Not only did they provide us with the property solicitor, they liaised with them to create a seamless process. We never once doubted their expertise and could rely upon them 100%. They also liaised with our seller’s estate agent when action was required to secure the property.
We highly recommend McArthur Scott when looking to secure a mortgage and would consider using them to sell our property when the time comes to upgrade to a bigger home thanks to their great customer service.
Thank you again to Chloe and Fiona for supporting us and being so kind to us during this exciting and stressful chapter of our life .
Katrina · 6 October 2025
Agent replied · 11 May 2026
Hiya Katrina,
Your review honestly brought tears to my eyes, you are so so so kind!
It was a pleasure to help you both in securing your first home and I hope you are enjoying every single second of it (minus having to pay the bills obviously!)
We'll still keep in touch, but you know where we are in the meantime if you need anything
Thanks
Fiona
★★★★★ 5/5
GoogleHighly recommend
From the start the team at McArthur Scott were fantastic with me and my wife.
They made the full process not only easy but also very personal, ensuring that they found the best product to meet our needs.
Everything went to quickly and we managed to close on our home in an amazing time frame.
I would recommend them to everyone!
Danielle · 6 October 2025
★★★★★ 5/5
GoogleAbsolutely 10/10 service from these guys! Chloe kept me right every step of the way, and made the mortgage application process pain free and simple to understand. Customer service is unrivalled and you genuinely feel valued from the minute you walk in. The WhatsApp group chat is an excellent touch as well!
A real gem of a company and I cannot recommend them enough!
John · 16 September 2025
★★★★★ 5/5
GoogleA huge thank you to Michael and Fiona for guiding us every step of the way, and to Chloe for sorting our insurance so quickly and smoothly! With the support of the amazing team at McArthur Scott, we secured our very first home in just a few weeks. Their professionalism, knowledge, and care made the whole process seamless, we couldn’t recommend them more!
Caitlin · 16 September 2025
★★★★★ 5/5
GoogleIf I could give 10 stars I would! Fiona and her team have been an absolutely god send to me recently when I found myself in the position of having to sell my house and purchase a new one. They have all gone above and beyond to keep me in …
Kylie · 5 October 2024
Agent replied · 26 November 2023
Hi Kylie, thank you so much for your kind words - and we wish you could give us 10 stars too!! We have loved supporting you and can't wait to keep helping you to achieve your dream.
★★★★★ 5/5
GoogleExcellent from start to finish - professional, friendly & successful - many thanks to Toby, Guy, Trudy and all the team
Joanna · 29 September 2025
Agent replied · 29 August 2026
Thanks so much Joanna, and we really enjoyed working with you too!
★★★★★ 5/5
FacebookFrom the start of the process Chloe and Fiona were all over it! Keeping us informed throughout and the what’s app chat was so easy and straightforward to work with all of the team! Mortgage secured and also reviewed our protection at the same time. Will be using again when our mortgage needs reviewed. We also sold our property through the team and everything was seamless. Thank you all
Jonathan · 28 March 2025
★★★★★ 5/5
FacebookI've just completed on my house, Chloe has been great throughout the whole process and Fiona also has gone over and above to make the process as stress free as possible despite some bumps in the road! Thank you!
Rachel · 21 January 2025
Agent replied · 8 May 2026
Thank you so much for the lovely review Rachel, our team really appreciate it and wish you the happiest of times in your new home <3
★★★★★ 5/5
GoogleChloe and Fiona at mcarthur Scott made our experience literally stress free! As first time buyers we had no clue what we were doing, Chloe and Fiona done the whole lot for us. They kept us updated the whole time, weren’t pushy, gave us options and generally made it an enjoyable experience! Would 100% recommend these guys for your mortgages! Thanks again guys 🎉
Joni · 6 October 2025
Agent replied · 11 May 2026
Hiya Joni,
I am sooooo glad we helped reduce those stress levels as I know you had a wee rollercoaster of a journey
Hopefully we'll see you and Michael soon, but in the meantime enjoy every second of that new home!
Fiona
★★★★★ 5/5
FacebookI couldn’t recommend McArthur Scott highly enough. I approached them unsure if I was in a position to buy or not with the savings I had for my first home.
Fiona was soo helpful and guided me through the whole process and explained everything in a way I’d understand and what my options were to get on the property ladder. Answering all my questions and made me feel comfortable and confident.
If anyone is thinking about it but worried all I can say is GO FOR IT 😃 And I guarantee Fiona will have your back the whole way!!!
Ailsa · 25 July 2024
★★★★★ 5/5
FacebookMc Arthur Scot help sell out home . They kept us informed every step of the way . Could not have been any more helpful or nicer to communicate with . Would definitely recommend them if you are considering selling your home . They give an excellent service
Anne · 28 January 2026
Agent replied · 16 August 2026
As a U.S. general, I am officially placing you under arrest for making me admire your profile picture for over an hour. Your charm and beautiful smile are undeniably guilty. If you don’t mind, I would be honored to have you as a friend. Kindly visit my official page to comment, or leave me a message in my inbox. Thank you, and God bless you!
★★★★★ 5/5
GoogleExcellent experience working with the team at McArther Scott when recently selling my property.
Chris and Caroline were there every step of the way providing relevant information, guidance, reassurance and support
Jacqueline · 14 January 2026
★★★★★ 5/5
GoogleWe used McArthur Scott again with the selling of our home and buying our new property. We used them previously for remortgaging and found them to be very professional. So called upon them again and we cannot fault them in anyway. From start to finish any problems, big or small the team were there to help with them..a huge thanks to everyone at Mcarthur Scott and if we need anything else regarding, home, mortgages etc we will be coming straight back to this wonderful team.. thank you again.xx jacqui & billy.❤️
Jacqui · 5 January 2026
★★★★★ 5/5
GoogleAbsolutely amazing service from start to finish ⭐️ after not having the best experience with estate agents previously, McArthur Scott completely changed our views! They went over and above in every way possible for us! For our sale, purchase and our mortgage we truely could not have got through the process without them 🏡 they were always available for any questions we had or whenever we needed an update! Nothing was too much trouble for them and they always sounded happy to help and take your call 🤗
Although I hope never to move again 🤣 if we do they will be the first person we call!
Absolutely recommend to anyone looking to start their journey whether it’s buying, selling or just looking for advice to get started they are definitely the people to call!
Thank you for everything to the absolute best team 💖
Shona · 5 January 2026
★★★★★ 5/5
GoogleMcarthur Scott have been amazing throughout the whole house selling process. They have provided a professional service and their expert knowledge made me feel in very safe hands. I would have no hesitation in recommending them. I have previously used other estate agents and the difference in customer service was second to none. Well done McArthur Scott
Captain · 6 October 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review! We're absolutely delighted to hear that you had a positive experience with us at McArthur Scott. It's wonderful to know that our team made you feel safe and supported during the house selling process. Your recommendation means the world to us, and we’re thrilled to have stood out in terms of service. If you ever need anything in the future, don’t hesitate to reach out. Well done on your successful sale!
★★★★★ 5/5
GoogleWe purchased our home through McArthur Scott, in addition to receiving mortgage advice and couldn’t recommend them more. Fiona was friendly, professional and very knowledgeable. Especially as we were first time buyers, she made the process seamless and stress-free for us. First-class service! Thanks again ☺️
Chloe · 11 May 2024
Agent replied · 24 August 2024
Hi Chloe,
Thank you so much for your very kind words! I truly appreciate it and I'm so … More
★★★★★ 5/5
GoogleMc Arthur Scott have recently helped achieve our dreams of being homeowners. After private renting for 9 years they helped us through our mortgage options and finally made it a reality. They are very professional but with personal touch, always available to ask any questions and talked us through the whole process. We would recommend these guys to everyone ⭐️
Elaine · 21 August 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review! We're absolutely delighted to hear that we could help you achieve your dream of homeownership after nine years of private renting. It was our pleasure to guide you through your mortgage options and the entire process. We will be in touch in the future but we'd always love a wee home update anytime you want in the group chat - we know there was big plans in place!
★★★★★ 5/5
FacebookAbsolutely amazing service from start to finish ⭐️ after not having the best experience with estate agents previously, McArthur Scott completely changed our views! They went over and above in every way possible for us! For our sale, purchase and our mortgage we truely could not have got through the process without them 🏡 they were always available for any questions we had or whenever we needed an update! Nothing was too much trouble for them and they always sounded happy to help and take your call 🤗
Although I hope never to move again 🤣 if we do they will be the first person we call!
Absolutely recommend to anyone looking to start their journey whether it’s buying, selling or just looking for advice to get started they are definitely the people to call!
Thank you for everything to the absolute best team 💖
Shona · 5 December 2025
★★★★★ 5/5
GoogleFrom the very beginning, McArthur Scott were amazing to deal with. We believe that they genuinely care about customer satisfaction and really bent over backwards to make us feel at ease and in good hands every step of the way. Any little - naturally inevitable - bump that emerged with the moving process was ironed out easily and handled with efficiency/expertise. Thanks to them, we sold not one, but two flats very quickly- and landed our dream house.
We built up a really great rapport with the team over the weeks leading up to our move. We are glad our move went so smoothly but will miss our regular interactions/great chat with the team.
Final thoughts?
A truly fab firm with great chat and excellent customer service :).
Thank you for everything.
J & K
Jennifer · 5 December 2025
★★★★★ 5/5
GoogleThanks to Fiona, Lynn and all the team. We chose McArthur Scott to sell our mum’s house. The support and advice we received throughout the process, not to mention Kenny’s wonderful photos of the property, made an emotional time a bit easier. Thanks again
Irene · 11 May 2024
Agent replied · 24 August 2024
Hi Irene,
Thank you so much for your kind words and I'm just over the moon that we were … More
★★★★★ 5/5
FacebookWhere do I start, McArthur Scott where great when buying our home. From helpful advice to answering 101 questions and making sure we got the best deal possible. McArthur Scott went above and beyond. The team was absolutely great including Chloe who sadly is no longer with McArthur Scott. I’d like to thank everyone involved for all their help and support and most of all. That friendly informal customer service.
We do apologise for not doing this sooner, but life just gets in the way sometimes.
Thank you All again. 10/10 would recommend. Even if you think you couldn’t own your own home. McArthur Scott can make the impossible possible 👌🏠
Scott · 7 November 2025
★★★★★ 5/5
FacebookHi Lynne and Fiona
Just to say thanks for everything you did in making the sale of my house as painless as possible. I lived there for 20 years but you had it on the market within 3 days (including home report, superb professional photographs and marketing brochure) and sold in just as short a time period. You were at the end of the phone any time I had a question and undertook all of the viewings at times that suited me. You offer a fantastic and thoroughly professional service. I had ‘ummed and ahed’ about whether to use an online service or which local estate agent to go with but am so glad I made the decision to use your services. I honestly couldn’t have asked for anything more and it’s a delight to recommend your company to others looking for an estate agent.
Kind regards
Sandra
Isabel · 8 October 2018
Agent replied · 18 October 2023
We are truly grateful for the opportunity to sell your beautiful ‘show home’ house! I hope you are both settling into the new pad!
★★★★★ 5/5
GoogleThank you so much to the team at McArthur Scott for helping us sort out a mortgage that works for us for our first home. It has made our experience as first time buyers so stress free and I couldn’t recommend their service enough.
From, Emily and Morgan ❤️
Emily · 4 October 2025
Agent replied · 14 April 2026
Emily & Morgan, thank you so much for your great review! We really appreciate your kind words and were honoured to be chosen to be part of your first home ownership journey. You two are the BEST!
P.S. Morgan, we will never let you live down the socks and sandals moment
★★★★★ 5/5
GoogleAfter finding our dream home and needing to sell our property within 3 weeks, we contacted McArthur Scott.
They had our home photographed and on the Market within 2 days and sold 3 days later!
We knew it was a massive ask but the team done everything possible to get this over the line.
They are definitely not your average estate agent, they kept us informed throughout and we were blown away by their kindness and support during the most stressful time.
We would highly recommend contacting McArthur Scott for all your mortgage/property needs.
Nicola · 9 October 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.