5/5
GoogleGina and chloe were very helpful and answered any questions we had.
Agent replied · 23 October 2024
Thank you for your kind review
Trusted Agent profile · Gorleston, Norfolk
Verified
Your Move Gorleston reviews
★★★★★
220 reviews across 2 platforms
168 / 169 High Street, Gorleston, Norfolk, NR31 6RG
Your Move's office in Gorleston, Norfolk, at 168 / 169 High Street, is rated 4.4 out of 5 across 220 reviews on two platforms, including 213 Google reviews rated 4.4.
Reviews
Every review we hold for the Gorleston office, from every platform, shown as written. First names only.
Google5/5
GoogleBrilliant service Gina was very helpful in helping us find what we where looking for she was very kind and very helpful, thank you ever so much
5/5
GoogleGina and chloe was soo help fully thank you soo much for your all help
Agent replied · 24 August 2024
we are glad to have helped you!
5/5
GoogleFantastic service from start to finish. From the initial visit to sourcing a reliable tenant. All of the required checks, tests and certificates arranged and they removed all the hassle involved. Kept me informed of every step of the process and was well informed. Couldn't praise Ollie and his staff involved enough (Cara, Joanne and Dominique) Highly recommended
Agent replied
Hi Ryan, Thank you so much for the positive feedback, we are glad we managed to secure you a tenant in such a short amount of time. We will make sure to give Ollie, Cara, Jo and Dominique the credit they deserve, and please do not hesitate to contact us again should you require any help in the future. Kind regards, Cara Hawkins, Branch Manager
5/5
GoogleI found this estate agent to be very fast in responding to any requests and happy to help in anyway. I fully recommend Tom Hook who acted on our behalf.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleFantastic service from start to finish. From the initial visit to sourcing a reliable tenant. All of the required checks, tests and certificates arranged and they removed all the hassle involved. Kept me informed of every step of the process and was well informed. Couldn't praise Ollie and his staff involved enough (Cara, Joanne and Dominique) Highly recommended
Agent replied · 29 July 2023
Hi Ryan, Thank you so much for the positive feedback, we are glad we managed to secure you a tenant in such a short amount of time. We will make sure to give Ollie, Cara, Jo and Dominique the credit they deserve, and please do not hesitate to contact us again should you require any help in the future. Kind regards, Cara Hawkins, Branch Manager
5/5
GoogleJust want to thank the girls in the gorleston office for all their efforts in securing my first home. They were there with me every step of the way, right from being put on the mailing list, right through to when they handed me the keys. Big thanks especially to Jo. Cant thank the team enough.
Agent replied
Hi James, Thank you so much for your kind comments. We are so glad we were your agent of choice in securing your first home. We wish you all the best in your dream home and please do not hesitate to contact us again should you require any help in the future. Kind regards, Cara Hawkins, Branch Manager
5/5
GoogleI recommend Gina with all confidence, she is very understanding and patient and I recommend the agency, they are reliable
5/5
GoogleGreat service from Gina, Chloe and the team. We have been been kept informed each step of the way, thanks guys!
5/5
GoogleThis is for Gina and Chloe. They have both been so helpful into getting me and my family into a new home couldn't ask for better people Thank you ever so much
5/5
GoogleFantastic experience. We had some issues with the sale but Sarah in particular doggedly got things over the line for us. Great experience and really felt like we were being look after!
Agent replied · 29 July 2023
Hi Paul, thanks for your 5* review of Sarah. Sarah really appreciates the recognition and would be delighted to help you again in the future should you ever need our help.
5/5
GoogleI recommend Gina with all confidence, she is very understanding and patient and I recommend the agency, they are reliable
5/5
GoogleI'm highly confident in recommending your move estates agents to my friends and families, highly professional
Agent replied · 21 February 2024
Thank you for your 5* star review of the office!
5/5
GoogleBrilliant job, sold my house in the first week on the first viewing. I always have and always will continue to use your move.
Agent replied · 29 July 2023
Hi Brett, thanks for this kind review. Lovely home and great vendors!! We really appreciate your continued custom, if there is anything we can help with in the future, please do get in touch. Adam.
1/5
GoogleWow what an absolute joke! Horrible customer service, very cocky and not very understanding from Oliver Hurren. Deposit, emails and phone calls all unreturned after multiple attempts currently in process of taking legal action to recover all owed money. Do not rent from this agency, took over a year to fix the boiler, when questioned was only given the answer "you have hot water in your electric shower to do the washing in the kitchen" Please avoid at all costs.
1/5
GoogleAvoid renting from this company! Poor customer service, land lord not helpful when issues arose within the house, took months to get anything sorted. Emails and phone calls never answered by Oliver Hurren. Deposit not returned legal action being taken. All they care about is to get your money, they don't care about what is happening in the property, once you leave they are not interested in returning any money that you are owed. Please avoid especial rude arrogant Oliver Hurren
5/5
GoogleCara was superb in securing me a buyer very quickly in order to secure a new build property for myself and my wife. Very happy with Your Move Gorleston!
1/5
GoogleVery unprofessional. I was invited for the viewing and was not given an address. When I arrived late to a viewing due to the trains delays, and even though I informed that I will be late, the agent did not wait for me. I have wasted the whole day in a journey (5 hours one way) and even spoke to an agent and he was unavailable. and will not recommend this agency to anyone!
5/5
GoogleShout for Gina at Your Move she has been so helpful and responsive made everything happen timely and smoothly - best person I’ve dealt with
Agent replied · 29 July 2023
Hello there Mrs Hood, thank you for your lovely review, I know Gina will appreciate it. Any assistance we can do in the future, please do get in touch.
5/5
GoogleTom has been friendly, patient and informative, helping us to understand each step of the letting system
5/5
GoogleTom was very professional and helpful when answering the phone, gave me all the information I asked for and was very polite??
5/5
GoogleGina, great communication and very easy to organise my new rental through.
Agent replied · 26 August 2023
Hi Sean, thank you for your review and your continued business. Thank you so much, Gina.
5/5
GoogleI would highly recommend Your Move Gorleston, Cara and her team were very professional, always kept us updated. Excellent service.
1/5
GoogleWindows are filthy on a property i looked at, called them about it, they didn’t care. Lady just hung up on me.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Your Move Gorleston
How many reviews does Your Move Gorleston have?
Your Move's Gorleston office has 220 reviews across two platforms: 213 on Google, 7 on Facebook (across the whole business).
What is Your Move Gorleston's rating?
Your Move Gorleston is rated 4.4 out of 5 across all 220 reviews, and 4.4 out of 5 on Google from 213 reviews.
Where is Your Move's Gorleston office?
Your Move Gorleston, 168 / 169 High Street, Gorleston, Norfolk, NR31 6RG.
