Every review we hold for the Gorleston office, from every platform, shown as written. First names only.
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1/5
GooglePretty embarrassing for the director Oliver hurren who himself owned the property I rented. Lets the property get in such a state and doesnt do serious repairs that I was left with no choice but to call environmental health and he gets an improvement notice issued against him. The property has serious subsidence, a 3cm crack along the entire wall and ceiling. Looks like the ceiling is going to cave in any moment and actual rain water leaking through the kitchen ceiling and all he does is make excuse after excuse after excuse and does nothing. Also has the cheek to increase the rent while the place is in the disrepair it is. You might have more luck if your landlord doesn't work for the company and actually cares about their property and spends money on maintaining it. This conman is also refusing to return my deposit. I will be taking them to court.
Melissa Β· 25 July 2024
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5/5
GoogleI am currently in the process of renting through Your Move with the Gorleston branch and have been in contact with Gina and Chloe. They have been so kind and helpful throughout, they get everything done really quickly, clear communication and so polite and understanding itβs made the whole process so much nicer than Iβve ever experienced before! Thank you ladiesβΊοΈ
Abby Β· 30 March 2025
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5/5
GoogleI had complete faith in Cara from the moment she stepped into my mother's home. Cara was kind, respectful, confident and positive and I knew immediately that she would deliver what she promised. The house sold in 3 days! An amazing team of people, delivering a service that other estate agents in the area can only wish for! Thank you for making this as stress free as it could possibly be.
Linda Β· 29 July 2019
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5/5
GoogleMany thanks to Cara and her team in Gorleston, Norfolk. A superb, friendly,highly professional team who provided a fantastic service. We would thoroughly recommend to anyone thinking of selling or buying a house.
Mary, Stephen and Wilf
Stephen Β· 29 July 2019
Agent replied
Hi Stephen,
We are so pleased to hear that your experience with Your Move Oliver James has been positive. Your feedback and kind words will be passed on to all the individuals involved with selling your property. All of the team at Your Move Oliver James look forward to working with in you in the future.
Kind regards,
Cara Hawkins, Branch Manager
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5/5
GoogleGina was very great and quick in her communication and very helpful, whilst keeping me updated which is greatly appreciated!
Sarah Β· 1 December 2022
Agent replied Β· 29 July 2023
Thank you for your review, I will pass on your appreciation to Gina.
Best wishes
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5/5
GoogleGina is excellent! So professional and understanding throughout highly recommend!
Sarah Β· 19 August 2023
Agent replied Β· 26 August 2023
Thanks Sarah, we really appreciate your lovely review. I will pass it onto Gina. Best wishes
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5/5
GoogleHello, I have been working with this your move estate agents for 7 years. They are very helpful. EMMA always helps me. Thank you very much for everything. She is very kind and polite.πββοΈThe are boiler broke down twice in 1 week, she helped as quickly as possible both times.thank again β¦
IRFAN Β· 22 December 2023
Agent replied Β· 19 June 2024
Hi Alex, thank you so much for your lovely review, it is very much appreciated and your comments have been passed on to Emma
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5/5
GoogleCanβt thank Gina & Chloe enough for all their help. Very helpful and informative.
Levi Β· 7 January 2025
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5/5
GoogleHello, I have been working with this your move estate agents for 7 years. They are very helpful. EMMA always helps me. Thank you very much for everything. She is very kind and polite.πββοΈThe are boiler broke down twice in 1 week, she helped as quickly as possible both times.thank again β¦
Alex Β· 22 November 2023
Agent replied Β· 30 December 2023
Hi Alex, thank you so much for your lovely review, it is very much appreciated and your comments have been passed on to Emma
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5/5
GoogleBeen dealing with Gina & Chloe for a long time always an amazing service . If you want a agent who tells the truth and does what they say they will do look no further than Chloe & Gina
Rory Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you Rory!
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5/5
GoogleGina and chole very helpful in everyway when helping with house move . Very good communication and very quick to respond with any queries me or my husband had. Excellent service would recommend π β¦
Hailey Β· 23 September 2024
Agent replied Β· 23 October 2024
Hi, thank you for taking time to leave us a 5* review β
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5/5
GoogleYour move has been great giving good information and helping you!
Ritta Β· 13 July 2025
Agent replied Β· 13 April 2026
Thank you for taking time to leave a 5 star review
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5/5
GoogleChloe and Gina really helped me in getting the accommodation when i was looking for a house
The helped make the process easier for me ,, Both are good in what they do
Goodness Β· 23 September 2024
Agent replied Β· 23 October 2024
It's good to hear the process was made easier for you, thank you for your review
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5/5
GoogleAs a Landlord I would say Gina, Chloe and Emma has always come up with the goods. I've used several letting agencies in the past and to be honest they are the best I've dealt with
Alex Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you Alex for your kind comments on our team π β¦
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5/5
GoogleGina and Chloe at Your Move Gorleston have been super helpful and made the process of renting a new property quick and painless with great communication throughout. I thoroughly recommend renting with them and You Move. Thank you guys
Carne Β· 31 July 2025
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5/5
GoogleGina and Chloe are amazing, they were helpful and clear right though the lettings process, staying calm and ready and answering any queries and helping solve any issues that occurred during the process.
Jamie Β· 22 August 2024
Agent replied Β· 24 August 2024
Thank you for your kind words Jamie, we hope you will be happy in your New Home π β¦
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5/5
GoogleI am thankful for all the help to Gina and Chloe. They answered any quarries promptly and made sure the process of getting new home was smooth. Would definitely recommend.
Greta Β· 2 October 2024
Agent replied Β· 23 October 2024
Thank you for your 5* review
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5/5
GoogleI just want to say thank you for the great help and friendly customer service we got from Gina and chloe. The whole process of moving into our new rented flat was smooth and well organized.
Abdelmoneim Β· 19 August 2025
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5/5
Google"They were incredibly attentive and did their utmost for me and my family, arranging everything quickly and coming up with plenty of great ideas. They were absolutely wonderful, and I am truly grateful.
Naka Β· 13 September 2025
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5/5
GoogleGreat company , have used them many times for selling and letting very professional . Gina and Chloe are both amazing , Oliver , Dominque and there team are the best in east anglia .
Kelly Β· 12 June 2024
Agent replied Β· 19 June 2024
Thank you Kelly for such lovely comments on our team, glad we were able to help you again!
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5/5
GooglegReAt service fRom Gina and Chloe
Nicholas Β· 13 July 2025
Agent replied Β· 13 April 2026
Thank your for your 5 star review
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4/5
GoogleIβm generally happy with the services provided by Your Move at Gorleston. Emma & Gina have communicated & resolved any issues we may have had over many years with all our properties.
Kerry Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for review and loyalty over the years.
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5/5
GoogleWhat a pleasure it was to deal with Gina and all the team they sorted everything out and made it stress free. Highly recommended to renters to deal with them. Thank you.
Mark Β· 25 July 2024
Agent replied Β· 24 August 2024
Thank you for your kind review!
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5/5
GoogleWe are moving house and Chloe and Gina have both been very helpful and professional
Werya Β· 13 February 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.