Trusted Agent profile · Godalming
★★★★★
366 reviews across 3 platforms
41 High Street, Godalming, GU7 1AU
Part of Bourne Estate Agents, see every office.
Bourne Estate Agents's office in Godalming, at 41 High Street, is rated 4.7 out of 5 across 366 reviews on three platforms, including 185 Google reviews rated 4.8.
185
Reviews on Google
This office
75
Reviews on Facebook
Business-wide
106
Reviews on Trustpilot
Business-wide
Every review we hold for the Godalming office, from every platform, shown as written. First names only.
5/5
GoogleGreat experience with Gareth and the team, would highly recommend. Excellent communication, realistic valuation and successful open day.
Thank you Gerry - it was a pleasure to sell your very special property and hope we can be of further service in the future Vert best Gareth
5/5
FacebookI would highly recommend the Bourne estate agents. Roanna was extremely helpful and always went the extra mile to help us through our buying process. She was constantly keeping us up to date and so thorough, well mannered and genuine. We want to thank Roanna and the Bourne estate agent for making our first buying experience so positive and efficient.
5/5
GoogleSam an Alex have been exceptional throughout our entire letting experience, clearly standing out from other popular estate agents. From my initial call to move-in day, the process has been consistent throughout. They were super helpful and readily available for advice and promptly responded to emails and calls, making the experience different from any other lettings agency I've dealt with before. It's a true testament to great management, and the team's willingness to go above and beyond was evident throughout.
5/5
FacebookBourne estate agents are just great with their expertise and advise being very transparent from start to the end of our completion process. Very much trusted for their manner in which they conduct business. Thanks to Jim and his team for the support you gave us in our first time buy.
1/5
TrustpilotMouldy, damaged and dirty
Very keen to rent out a mouldy, insecure and damaged property - ‘this damage the landlord does not want to repair’.
Thank you for your feedback. We're sorry to hear about your experience. Please be assured that our Head of Property Management, Josh, is addressing this matter directly with the property manager to ensure it is resolved appropriately. We appreciate your patience as we work through it.
5/5
GoogleI have been with Bourne in Godalming since they took over from Bargate and so far I have been very impressed. I have had a few issues with some appliances in my flat so I was put in touch with Charlotte Keep. Charlotte has been very polite and friendly and has always ensured she does her upmost to get the issues resolved as quickly as possible. Would highly recommend Bourne Estate Agents.
5/5
GoogleSam an Alex have been exceptional throughout our entire letting experience, clearly standing out from other popular estate agents. From my initial call to move-in day, the process has been consistent throughout. They were super helpful and readily available for advice and promptly responded to emails and calls, making the experience different from any other lettings agency I've dealt with before. It's a true testament to great management, and the team's willingness to go above and beyond was evident throughout.
5/5
FacebookGemma was amazing from start to finish. We had a nightmare with the chain below us but Gemma went out of her way to ensure the exchange happened when it did. Professional, polite and above all else, cared! Thank you for everything you have done for us Gemma, we now have our dream home that we were in danger of losing!
5/5
FacebookAll thanks to Mrs Stella Robinson Fx for the wonderful trading and profit increase she has done for me, she help me made a lot of profit in binary and crypto investment with her perfect and expert strategies.. Don't miss out to contact her on Email: stellarobinsonfxtrading6@gmail.com WhatsApp: +19517037360
4/5
GoogleTilly and the team were always on hand to answer any questions or queries I had throughout the whole sales process, no matter how small. I’d highly recommend using Bourne.
5/5
TrustpilotA big thank you to Alice and Chris for…
A big thank you to Alice and Chris for helping us find a home, we had so many questions and they had so much patience! Thank you for your amazing service !
5/5
GoogleGreat team, professional and knowledgeable. Best estate agents in Godalming. Good attention to detail and you feel individual and valued which is particularly important when marketing a probate sale.
Thank you Joanne, we really do appreciate the review
5/5
GoogleI have been renting through Bourne Estate Agents for 5 years, and now my next home had also been found through Bourne in Godalming.Thank you so much Bethany for all your kind and amazing help, the process has been smooth and stress free🤗 We cannot wait to move into our next home soon xxx …
5/5
GoogleBourne have been so lovely in helping me to find the right rental property, they are by far the best agent I’ve used, very responsive and so knowledgeable on the local area!
Hi Lizzy, really appreciate your review, thank you
1/5
GoogleBourne agents door stepped my elderly parents, who are currently selling their home, on an number of occasions. Belittling their current agents and selling their services. My parents politely explained they were happy with current agents and not interesting in moving. Despite this the agent visited another twice and then signed them up anyway without their knowledge. This has caused upset and distress to me parents. Still waiting to hear back from the jokers at Bourne. Shocking sales technic and will be ensuring this story is spread to warn others. Bourne, stop door stepping and distressing the elderly selling their home, it's stressful enough process.
Dear Steve, I am so sorry to read your recent review. Bourne's intentions are never to pester anybody, regardless of their age. I would like to personally look into this for you. Please can you provide me with your parent's address directly via email ldepass@bourneestateagents.com, so I can investigate this issue and come back to you. Kind regards, Lauren
5/5
FacebookI recently started taking on work from Bourne estate agents and was very fortunate to deal with AImee Blackmun ,from the off Aimee was prompt ,professional and informative which made my life as a contractor very easy . I wouldn’t hesitate to recommend or work with Aimee and Bourne estate agents in the future. Paul watts Image decorating
1/5
TrustpilotLiars and Thieves
Liars and Thieves, Protecting the Landlords, Not Tenants
Thank you for taking the time to share your feedback. We are sorry to hear about your experience and take your concerns very seriously. As you have raised a formal complaint, this is being reviewed in line with our procedures, and you will receive a final response from Bourne in due course.
1/5
TrustpilotI don’t know whats the point of keeping…
I don’t know whats the point of keeping flats or houses that have already been rented on rightmove or zoopla all the flats that I have enquired have already been rented please guys stop waisting people time just remove them for god sake. Keep on waisting my time calling for flats that are gone.
5/5
FacebookBourne were excellent throughout the sales process of our home in Horsell. Ross was incredibly quick getting the property on the market in less than a week and we had a completely seemless process managed by Ross and George. Would highly recommend to anyone selling a property in the area.
5/5
GoogleSarah and Jess were welcoming, honest, friendly and couldn't do enough to help us find a property when we first moved to the area. The whole process - from contracts to inventory - was professional, straightforward and stress-free. All the team were great throughout the tenancy. Really can't fault them and would recommend and use again. Thank you!
1/5
TrustpilotUnethical and highly questionable
Unethical and I highly question the integrity of their conduct. A bunch of children who don't ever seem to know what they're doing. They draw close to the line with how they do business and seem rather willing to tell quite significant lies and manipulate people. Filthy business to be frank and forthcoming. Not worth the deep level of toxicity.
5/5
GoogleGreat service from the Bourne Godalming team in helping us find a rental. Big thanks to Sam and Bethany
Hi Justin, Thank you for taking the time for your kind words. We hope you'll be really happy in your new home. Feel free to call us if we can do anything to help Very best Sam & Betty
5/5
TrustpilotBourne are Brilliant
Bourne are Brilliant, we deal with the lettings side for our large property portfolio and have been doing so now for many years.Specifically this month again a successful let undertaken by Jenna Wills and Steph Swainston . Thankyou and thankyou Steph for that extra help on this one taking items off of myself whilst in hospital with a family member, very much appreciated.
5/5
GoogleThe service I received at Bourne Estate Agents while searching for a home in Godalming was second to none. All staff are extremely professional, keeping me in the loop at all times, making sure everything ran as smoothly as possible from start to finish. I'd highly recommend these Estate Agents, massive thanks to Shannon and Lilly for their help and commitment.
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