Trusted Agent profile · Gloucestershire
★★★★★
223 reviews across 2 platforms
7 - 9, Bath Road, Cheltenham, Gloucestershire, GL53 7HG
R A Bennett and Partners's office in Gloucestershire, at 7 - 9, is rated 4.2 out of 5 across 223 reviews on two platforms, including 163 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of five awards R A Bennett and Partners won in 2026.
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The Trusted Agent 2026 results for R A Bennett and Partners, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Gloucestershire office, from every platform, shown as written. First names only.
5/5
GoogleQuick to respond, answered all my questions, chased people on my behalf, friendly and attentive. Sophie was excellent and helped keep me sane when my solicitor tried their best to turn me loopy. Appreciate the completion gifts!PositiveQuality
Thank you for your wonderful 5* review. I shall made sure the local team are made aware of your kind words along with their Regional Director. Kind Regards, Scott @ Customer Care
1/5
TrustpilotSOLD THE WRONG HOUSE!!!
My daughter was buying her first house, a new build and RA Bennetts, Evesham were the appointed agents. Firstly, they didn't like the fact that we appointed our own mortgage adviser rather than use theirs, but I have NEVER experienced this..................they sold us the WRONG HOUSE!!! Yep we viewed the same house twice, and were shown the show home....never did anyone ever tell us we weren't buying that plot but the house next door instead. It got to the solicitor stage before it was picked up. Having looked through the windows of the house she WILL purchase (still to be finished) The kitchen spec is different, the tiles are different, the layout is in reverse. We've never been inside the house that she will ultimately own!
5/5
GoogleRenting a new property with R A Bennetts has been a smooth, stress-free and great experience. I'm very grateful to Ellie who has been excellent with communication, proactive and considerate of our needs. Professional, friendly and supportive. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleExcellent service from Kristina, Sophie and the team at R A Bennett in Cheltenham. Thank you for making the sale of our property go so smoothly.
Thank you for taking the time to leave your 5* review! - Kind regards, Scott @ Customer Relations.
5/5
GoogleWould like to give a big shout out to Jasmine Cole. She conducted herself in a professional and timely manner from the moment we met her. She is a valuable staff member to R A Bennett.PositiveProfessionalism
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
5/5
TrustpilotFantastic Agents!
Can highly recommend Emma and the team at R A Bennett at Stratford. They went above and beyond what we could expect from an estate agents in pushing through our sale and purchase. The process was fraught as our buyers and our buyers buyers were with Purple Bricks. If there is one thing I've learned from this process it is that if you have a prospective buyer with Purple Bricks for your property DO NOT accept their offer if you want a smooth transaction. Emma and your team you are worth every penny we will be paying you for your services.
5/5
GoogleI was so impressed with the staff at R A Bennett. Despite numerous problems with buyers they stayed professional and positive at all times. Sophie and Kristina were outstanding. Well done ! First class service.PositiveProfessionalism
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotR A Bennett & Partners, Broadway.
The Broadway office, headed by their Manager Mandy Headington and her team, is unarguably the most Proactive and Professional estate agents in this area. My wife and I initially made contact with the Agency in June with the intention of selling our period Cottage in Broadway. Mandy visited us soon after our enquiry. We were impressed with her knowledge, experience and understanding of the Cotswold’s market which reflected in her valuation of our property.The processing of interested buyers, viewings and advising us on proceedable purchasers was straightforward, Bennett’s filtered all the relevant information and advised us accordingly, guiding us through to agreement of sale within two weeks after initialising their marketing process and then shortly afterwards to Exchange of Contracts.We would recommend to anyone considering selling their home to make contact with Mandy at R A Bennett & Partners, Broadway. Mr and Mrs AJ Trafford-Osborn
5/5
GoogleThe woman i worked with keeley was very helpful throughout my time with my mortgage appointment and keeping me up to date on how things were going and what i need to do to progress my application. She was really informative and overall i had a really pleasant experience with R A Bennett and i recommend them highly :)
Thank you katelyn richards for taking the time to leave us this glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleGreat service from Terri and the team 5 star ⭐ ⭐️⭐️⭐️⭐️ as always
5/5
TrustpilotThe agent is so important when it comes …
The agent is so important when it comes to marketing your house, obviously. So choose wisely. We originally went with another agent who was woeful and cost us several thousand pounds so I was a bit more 'informed' this time. Hands up R A Bennett & Partners at Evesham, Jenna and the team, were first class. Obviously knowing of our original experience they may have something to prove but frankly I just want someone to be honest, informative and help sell my house. From the initial appointment when we were helped with a pricing strategy, you may not like their guide but they are the professionals, they were constantly in touch reassuring us and organising the photography and brochure details etc, setting up the 'perfect launch' weekend. We signed the contract and then the team went into overdrive, within 3 hours (it may have been 2 but I don't want to exagerrate) we had 2 viewings for the launch weekend. We didn't get that far....within that week we had 3 early viewings, 3 offers and sold to a genuine cash buyer who our previous agent had turned away!! And it didn't stop there as they hadn't finished the job. They held our hands right up to completion keeping us up to date on proceedings and helping with any queries. Clearly they are very proactive and jumped on the phones to contact their database hence the swiftness of the results. Now in fairness to our previous agent it may have been a better time to sell, a busier market, or just a better agent, much, much better. Oh and they sold it for several thousand pounds more as well, fluke? I Think notProfessional, proactive and......and.....perfect. I had to get 3 'p's' in
5/5
GoogleI had my property on the market for 2 years, with two different estate agents; both let me down in every way. I had lost all hope, and could not see what was wrong with my property. Until, in January 2022, I decided to try R A BENNETT, this was my last ditch attempt to sell. They were incredible, very approachable and upbeat, they decided that an open day would be a good way of gauging how it will be received by the people who came to view; this was all done at very short notice. After that event, I had received 7 great offers, fantastic! Within a couple of days my house was taken off the market after accepting an offer that was favourable. I can only speak very highly of the team at R A BENNETT; they will give you the right advice and assist you all the way.
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
5/5
GoogleAfter looking for months for a house to rent in Cheltenham we went to view a house on a Saturday morning. We instantly fell in love with it and the agent who showed us around was so helpful and friendly they made the process of renting painless. This was also reflected when we saw the house again and the other agent let us view it. We felt so at ease with them which was really helpful as it meant we were not afraid to ask questions which they answered quickly and promptly. I would highly recommend using R A Bennentt.PositiveResponsiveness, Quality, Professionalism
Many thanks for the marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleA seamless experience in purchasing our new property. Sophie and Kristina were very professional and always on hand whenever we needed them, often going above and beyond. Thank you!PositiveProfessionalism
Thank you so much for this fantastic 5* review Emily. We really appreciate your kind words for Sophie and Kristina too. Best wishes, Graham, Customer Relations
5/5
GoogleThe team were so quick, efficient and kind. Helping me find my perfect apartment and being super fast with all the paperwork so that I could move in asap. Thank you 🙏 …
5/5
TrustpilotGrade II listed property
We purchased a Grade II listed property advertised with R A Bennett in Dursley. It wasn't a straightforward purchase but Syd and Kayleigh were so helpful with attending several viewings and nothing was too much trouble. I wouldn't hesitate in recommending this company.
1/5
TrustpilotAbsolutely awful company
Absolutely awful company. Rented my house with them, nothing but issues on their end. They lost keys, gave wrong dates for appointments, didn't carry out checks on time and still after several months have had no reply about deposit returns. Avoid!
1/5
TrustpilotXenophobic rude liars
Xenophobic rude liars. After respectfully contacting them because we were interested in a property advertised on rightmove, Oliver replied to us asking for salary references and additional information, we provided all the necessary details and he said that they’re waiting for the tenant’s confirmation to organise a viewing. Few days have passed and we still hadn’t heard anything from them so I decided to call them and ask if there’s any progress - I just said my name and he hung up. I really hope that their white privileged *** go bankrupt.
5/5
GoogleGreat service from start to end. Sophie was fantastic to deal with and stayed in touch throughout the entire deal. Many thanks for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
5/5
GoogleThe process couldn’t have been any smoother thanks to the help of R A Bennett’s. Sophie was a massive help always being proactive and there to help when needed
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleStaff is very responsive and responsible here. Thank you for helping us to complete on time. Special thanks to Branch Manager Kristina and also Adam.PositiveResponsiveness, Quality, Professionalism
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleIf your looking to rent your property in Cheltenham, look no further than R.A Bennett. Very professional, friendly and supportive. Thank you Ellie and Sian, you made the process of finding the right tenants easy.
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
1/5
TrustpilotNon stop badgering
Desperate for business - or just really, really stupid: non stop phone calls despite selling house ( luckily with a proper estate agent ) over a year ago.. AVOID
5/5
GoogleGreat experience. Breezed through the whole process, Ellouise was fantastic and really got everything moving very quickly!
Wonderful to read your lovely comments about our local team. Thank you so much for taking the time to review them 5*! - Kind Regards, Scott @ Customer Care.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: R A Bennett and Partners, Cheltenham won Gold; R A Bennett and Partners, Stratford upon Avon won Platinum; R A Bennett and Partners, Leamington Spa won Platinum; R A Bennett and Partners, Warwick won Trusted Agent; R A Bennett and Partners, Worcester won Trusted Agent.
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