R A Bennett and Partners Gloucestershire reviews

★★★★★ 5/5

Google

Our first time as landlords, R A Bennett & Partners were excellent. Took us through the process step by step, answered all our questions and did all of the organising in preparation and with the actual letting. Special mention for Eloise Dix, for her patience, clear explanation, her hard work and help in guiding us through out the whole process.

Nigel · 24 September 2025

★★★★★ 5/5

Google

Buying a property from the other side of the world (Sydney, Australia) in 6 weeks was always going to be challenging, add Covid lockdowns in the UK, and taxes for overseas investors increasing from 1st April and it seemed like it might not happen by 31 March. But it did! And in no small measure to the irrepressible Sophie Harkness and her equally talented colleague Ellie Ferris. Both ladies went the extra mile to provide pictures and videos of the property, and dealt with the 11 hour time difference ensuring that queries were turned around quickly and I always felt supported. Sophie is always positive, responsive and drives things forward. As Ellie takes over from a Lettings perspective she is getting through the work to prepare the property and find the right tenant. Thank you both, you are a real asset to your company and profession, and I am very grateful for all you have done to make this happen. Best wishes from Down Under! Hope to see you in Cheltenham when international travel starts again :)PositiveQuality, Professionalism

Noel · 16 June 2021

★★★★★ 5/5

Google

Of every estate agent we dealt with in the house-viewing stage Sophie Harkness was leagues above the rest in her professionalism, friendliness and responsiveness. Once we decided to make an offer on a home she walked us through every stage right up until the handover and guided us through the process. She regularly checked in with us and made the process a simple and enjoyable one despite the daunting admin and paperwork we originally expected. I can't recommend her and R. A. Bennet & Partners' services enough!

Luke · 16 June 2021

★★★★★ 5/5

Google

Absolutely brilliant Estate Agent! Ellouise and Terri have been on point with any dealings that have come to light with prompt response / communication! Nice team giving you plenty of support, with clear direction to your needs! It cound't have gone any smoother!

Joanna · 16 February 2026

★★★★★ 5/5

Google

Excellent team work. Initially worked with Nathan in the Evesham branch, when my location needs changed Nathan promptly referred me to Ellie in the Cheltenham branch. Ellie promptly responded to the many questions I had and worked with my unique circumstance ( looking for a rental flat while out of the country) Ellie made what could be a very stressful experience into a much pleasant one and even though we worked remotely, I had complete confidence in the entire process. We managed to secure a rental flat in a timely manner! 5 stars and then some!

Celesani · 16 June 2020

★★★★★ 5/5

Google

Bennett’s staff Chelsea and Daniel were very positive and helpful at every stage of the selling process.

Xenophone65 · 2 April 2026

★★★★★ 5/5

Google

Great service from India and the team from the Cheltenham office in the sale of my property.

Tom · 19 March 2026

★★★★★ 5/5

Google

Terri, Ellouise & Jess were great with getting us into our new flat. They kept us informed all the way through the process, and had everything sorted in a quick and timely manner.

Scott · 25 September 2024

★★★★★ 5/5

Google

WOW ... I cannot rate the R A Bennett experience highly enough. I sold my property exactly how I wanted to, with a single open day rather than lots of separate viewings as it fitted in with work and life commitments. It sold for above what I was expecting and on the day! I then bought through R A Bennett as well after having been very poorly served by another agent. There were a number of inevitable hiccoughs in the process and every one was handled efficiently and professionally. The team were fantastic and really helped my as a seller and a buyer to complete the transactions ... all whilst heavily pregnant! If you want a professional and honest estate agents ... this is it!

Victoria · 17 June 2018

★★★★★ 5/5

Google

Sophie was extremely helpful and pro-active right from the start. She gave us regular updates and we always knew what was happening with the sale of our flat. It sold far quicker than we expected, with a great line-up of solid possible buyers. Always courteous, positive and well-informed, Sophie Harkness was top-notch. Thank you Sophie!

Jane · 16 June 2023

★★★★★ 5/5

Google

I cannot compliment Ellouise and the team at Bennett’s enough for their friendly and efficient service, particularly over the past few months. My rental property has never been so well looked after. Long may it last. Thank you everyone.

Pamela · 16 April 2024

★★★★★ 5/5

Google

Excellent work by Ellouise, Jessica and Terri on the lettings side of R A Bennett who were able to find a suitable tenant for me in double quick time. Thanks, much appreciated.

Mike · 16 February 2026

★★★★★ 1/5

Trustpilot

The worst letting agents about

Avoid this company at all costs. Amey Taylor- Radmore is supposedly their lettings manager. She is a liar, a bully and I wouldn't trust her to help someone cross the road. They have stolen my personal belongings and will not allow me access to get to them. they stole and destroyed a legal document of mine. Amey has continually lied and is clearly teaching the other members of her staff to do the same.IF YOU WANT TO RENT OR HAVE A PROPERTY TO LET OUT DO NOT USE THIS COMPANY AT ALL.

Sarah · 19 August 2023

★★★★★ 1/5

Trustpilot

Let's put it down to it being a bad day........

Called today and spoke to Emma regarding the property we bought through them last year.......lots and lots of issues (new build). I felt the phone call was going well, I asked my partner for his mobile number to pass to Emma but she told me she 'didn't like my tone' (tones a funny thing, unless you know someone well you cannot asses if a tone is off or normal for that person,I do know unless someone is being rude, its extremely unprofessional to comment on it ) I said 'fine, I'm coming to the office now, see you in a minute', Emma then called the police. So unfortunately my experience with this company is you can't talk over the phone and you can't see them in person and they also sell poorly built homes. I've asked for the recordings of our phone calls too. I don't recommend this company at all for various reasons.........although we have now had a good giggle at Emma's expense! Sorry Emma 😂😂

Jessica · 11 August 2023

★★★★★ 5/5

Google

We want to thank . as Landlords. R.A. Bennett and Partners, Cheltenham for the excellent service received since we engaged them to let and manage a property for us in CHeltenham. Special praise is given to the personal attention and …

Jon · 16 November 2025

★★★★★ 5/5

Google

With clear and effective communication throughout, Sophie and the team at RA Bennetts are committed to doing right by their customers. And routinely go the extra mile. It has been an absolute pleasure working with Sophie and the team to sell two properties this year, despite everything else going on, they got it done. I would not hesitate to recommend them, or to use them again!

Duncan · 16 June 2021

★★★★★ 5/5

Google

Ive been working with RA Bennets for the last year. Most recent Jasmine Cole has been looking after all my management and I can't thank her enough. Recently Jasmine helped fill a property of mine within a matter of weeks. One of the most valued quality was communication, this was outstanding and made the whole process clear and straight forward.PositiveResponsiveness, Quality, Professionalism, Value

Rich · 26 August 2021

★★★★★ 5/5

Google

Sophie and the team were so great to work with, friendly and always open to my questions. Navigating buying a home is tough but this team helped push things along through the long and sometimes difficult process with helpful nudges and suggestions. Thanks again! Holly and Dirk

Holly · 16 June 2023

★★★★★ 4/5

Trustpilot

Great help in getting the apartment rented.

Ellouise and Jessica have been very helpful in finding a tenant for my apartment which I was unable to sell. Ellouise especially has done everything she can to get it rented. I was fortunate in having a very good tenant previously and hope the new tenant will be as good. There does seem to be an issue with losing keys as noted by someone else.

Ralph · 5 December 2025

★★★★★ 5/5

Google

I really appreciated Daniel and manager, Kate, to follow up my property buying. On this buying process, it had a little difficulty but they consistently deal with the obstacles. Brilliant work.

Ricky · 20 December 2025

★★★★★ 5/5

Google

Ellie from the Lettings dept in the Cheltenham branch couldn’t have been more helpful, always very quick to respond to our emails, found a tenant quickly and moved in within a week of showing the flat. Fully recommend Ellie and the team when looking for an agent to deal with your letting. Very professional and friendly.PositiveResponsiveness, Quality, Professionalism, Value

Lynn · 26 August 2021

★★★★★ 5/5

Google

Sophie was absolutely incredible. She supported us fully with our hunt for a house and went that extra mile to help us understand the process as first time buyers. We were so impressed by her that we have already discussed contacting her in the future when we eventually move on from our current home. Thanks for everything Sophie!PositiveResponsiveness, Professionalism

Alice · 26 August 2021

★★★★★ 5/5

Google

I had a pleasant experience with the team during my renting process. India was always happy to help and very efficient in providing any guidance and information that I needed.

Ada · 16 April 2024

★★★★★ 5/5

Google

We were away whilst the tenant was moving in and had a few issues with the tenant and need to find another one. Both Jasmine and Ellouise were brilliant, they just sorted everything for us without a problem. I couldn't recommend them higher

Cat · 16 June 2023