Trusted Agent profile

R A Bennett and Partners reviews

★★★★★ Great

223 reviews across 2 platforms

7 - 9, Bath Road, Cheltenham, Gloucestershire GL53 7HG

R A Bennett and Partners's Gloucestershire office at 7 - 9 is rated 4.2 out of 5 across 223 reviews on two platforms, including 163 Google reviews rated 4.8. The 60 Trustpilot count is for the whole business. It won Gold in The Trusted Agent 2026 awards, one of five awards R A Bennett and Partners won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

163

Reviews on Google

This office

Trustpilot logo

60

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

Trusted Agent 2026 results for R A Bennett and Partners. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Gloucestershire office, from every platform, shown as written. First names only.

5/5

Google

Was very happy with my experience with RA Bennet. Daniel was patient with me and would chase updates and keep me informed. And even when things out of their control did go wrong, the team would come up with and chase solutions. Very good experience

Yasmine · 16 February 2026

Agent replied · 16 April 2026

Thank you for the wonderful review! We are thrilled to hear that you had a great experience with us and were impressed with our team's dedication and problem-solving skills. We truly value your business and appreciate your kind words. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

R A Bennett and specifically Jessica were absolutely amazing. They were extremely responsive, friendly and supportive. All questions I had were answered clearly and just extremely helpful. By far the best estate agents that I spoke to. Thank you Jessica!

Will · 16 February 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We are thrilled to hear that Jessica and the team at R A Bennett provided such exceptional service. We strive to be the best in the business and it means a lot to know we are meeting our goal. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

"I can't thank Ellouise and Terri enough for helping me find my dream home! From the very beginning, they were attentive and genuinely cared about what I was looking for. Their knowledge of the market and dedication to ensuring I was happy made the whole process a breeze. I felt supported every step of the way, and I truly appreciate their hard work. If you're looking for agents who will go above and beyond, I highly recommend Ellouise and Terri! I'm absolutely thrilled with my new place!"

Elizabeth · 19 November 2024

Agent replied · 10 December 2024

Many thanks for your fantastic 5* review and recommendation Elizabeth. I will of course pass on your kind hearted words to our Cheltenham branch. Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic team, Eloise and Jessica were a great duo, really helped us with a very tight deadline and got us moved in within less than a week after viewing the property! Definitely the place to use if looking to rent, always in communication to keep us informed along the whole process! Absolute legends.

Nick · 24 September 2025

Agent replied · 23 November 2025

We are thrilled to have helped you with your move, and we appreciate your kind words about our team members! Our goal is to always meet tight deadlines and keep our clients informed every step of the way. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

R A Bennett’s and especially Chelsea were amazing from start to finish. I gave Chelsea a list of everything we wanted our new house to include and she went above and beyond to make sure the options she gave us included all of them. You can …

Bespoke · 16 November 2025

Agent replied · 23 November 2025

Thank you so much for your kind words, we're thrilled to hear that Chelsea and our team provided you with an exceptional experience! We always strive to go above and beyond for our customers, and we're so glad that it paid off for you. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

I chose R A Bennett to handle the sale of my property and I would do it again, they were brilliant. I dealt with Chelsea in particular and she was fantastic, she explained everything in great detail and made sure the process went as …

Anonymous · 16 November 2025

Agent replied · 23 November 2025

We are thrilled to hear that your experience with R A Bennett and Chelsea was nothing but fantastic! It's always our goal to make the selling process as smooth and worry-free as possible. Thank you for trusting us and recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Katie for all her hard work and patience with the sale of our house. Katie went above and beyond and never gave up! Thank you Katie, we really do appreciate everything you did.

Nikki · 16 January 2026

Agent replied · 16 April 2026

Thank you so much for your kind words! We're grateful for the opportunity to help you with the sale of your house. It was our pleasure to work with you, and we're thrilled that Katie's hard work and dedication paid off. Kind regards, Lucy Mawer, Customer Feedback and Support Team

5/5

Google

We moved into our property around three weeks ago now, so a review for India is much overdue. She was prompt to act throughout the process, checked in regularly with updates, offered additional products to us that could be useful and actually relevant including content insurance, but most importantly she was down to Earth and likeable. Thank you so much for making what can naturally be a stressful process so much smoother. And a special thanks and mention to Ellouise who supported, she was equally warm and helpful.

Emily · 25 May 2024

Agent replied · 15 June 2024

Thank you for taking the time to share your positive experience with India and Ellouise! We are thrilled to hear that they provided excellent service and made your moving process smoother. We appreciate your kind words and look forward to assisting you in the future.

5/5

Google

I've been a customer of R A Bennett for nearly 12 years for their fully managed letting service of my rental property. Throughout the time I have been with them I have always received an extremely efficient and professional service from Ellouise, India and the rest of the team at the Cheltenham branch Recently during my change of tenancy, Ellouise was very proactive and immediately scheduled viewings. Within a week viewings had been taking place, the various tenants backgrounds and feedback discussed and a tenant then selected to move in. The whole team are very good at helping guide you through the process, provide their own recommendations, are very pleasant to deal with and come highly recommended.

Philip · 16 February 2024

Agent replied · 15 June 2024

Thank you Philip for the fantastic 5* review and it is great to read that you would recommend us and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.

5/5

Google

Very happy with their service. My partner and I had to go through many letting agencies when looking for our new home, and the team at R A Bennett were easily the best at communicating with us throughout the process. Would recommend to anyone looking at either finding/selling/letting their home. Big shoutout to Ellouise and Terri for their help through the process! :)

Alex · 4 August 2024

Agent replied · 25 August 2024

Thank you Alex for taking the time to leave us your brilliant recommendation and 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

Eloise Dix is a credit to R A Bennett in their Cheltenham office, I would recommend this friendly and professional team to anyone looking for a Sales and Letting agent.

Melanie · 24 September 2025

Agent replied · 23 November 2025

Thank you for your kind words and recommendation! We are proud to have Eloise on our team and it's always our goal to provide friendly and professional service to all of our clients. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Sophie and Oliver did a great job at selling my house in town. They pitched the sale at the perfect price and targeted the right prospective buyers. I had 13 offers on my house, which Sophie vetted and gave me a report on. There was no pressure put on me to go with their "known" buyers. It took approx 3 1/2 months from the agent"s initial viewing to sale completion. My only criticism of the branch would be that there needs to be someone always available to pick up the phone. Anything house related is stressful and voicemail adds to frustration. Emails were usually responded to within 24h. All in all a great service and a better experience than with previous house sales. Thanks again

Mark · 16 June 2023

Agent replied · 15 June 2024

Thank you for your glowing 5* review and your kind words. Kind regards, Lucy, Customer Relations.

5/5

Google

Izabela from R A Bennett is a professional and dedicated estate agent. Her knowledge and skills are commendable, and her approach to work is highly professional. She consistently demonstrates a high level of commitment to her responsibilities, catering to the needs of her clients at every stage of the transaction process. Not only is she competent, but she also shows empathy and understanding, helping her to build lasting relationships with clients. Izabela is also very communicative and responsible, promptly addressing queries and providing clear and concise information. Her professionalism and pleasant personality make working with her a true pleasure. I highly recommend Izabela as an estate agent.

Shender · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

I cannot recommend R A Bennett enough, due in large part to the wonderful Sophie. If you are looking to sell your property, go see her (and the rest of the amazing team) at once. From the moment she first came to see my place, throughout the sales process, and even just after completion she was supportive, knowledgeable, enthusiastic and unfailingly kind. She even put me in touch with an estate agent in the area I was moving to when I said that house hunting was proving tricky. I am so grateful that we went with R A Bennett as every person we spoke with in the course of the sale, on the phone or popping into branch, made us feel that we were in safe hands through a somewhat nerve-wracking process (special mention to Kristina and Adam too!) Thank you all!

Erin · 16 June 2023

Agent replied · 15 June 2024

Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations

5/5

Trustpilot

BRILLIANT and DEDICATED

I can't fault R A Bennetts Broadway we have received a super professional, polite and excellent service from the team. We originally went on with an online agent, big mistake. After having met Amelia at Bennetts and giving her a run for her money with questions as to why should we engage you, we were highly satisfied with all her answers and have been absolutely delighted and reassured as to the support the whole team provide. Straight talk and a passion for selling dedicated to the buyer. This team are on it, did all my viewings and maintained a highly professional calm approach. Joe was great with viewings, friendly, professional, cheerful and provided regular weekly feedback to us on how our property was doing and made suggestions for keeping it fresh. Always obliging. And finally Emily has been brilliant in conducting the viewings also, calm and professional at all times, Emily has facilitated getting us over the final hurdle from the initial offer, to keeping us efficiently informed every step of the way and being the liaison between us, the buyer and the solicitors without delay. Truly brilliant and knowledgeable. I thoroughly recommend the Broadway team and I have previously been an advocate of online selling before but not now, this team really have earnt their fee. They work hard, are driven, down to earth and very nice people. Thank you for everything you have been AMAZING!

P · 10 February 2025

5/5

Trustpilot

Excellent experience with RA Bennet in Broadway

Excellent experience with RA Bennet in Broadway. Amelia, Emily and Isabella were always extremely helpful and responsive. Amelia has been especially helpful and kind working with my elderly Gran to sell her house as she has moved into a home. Thanks All!

Emma · 27 February 2026

5/5

Google

Jessica Lear, the agent showing us the place was really welcoming and nice. Allowed us to freely look at the place but also listened and answered all our questions. Overall great experience and Jessica is an amazing agent.

Nicholas · 12 April 2025

Agent replied · 25 May 2025

Thank you for your review, Jessica is a valued member of our team and we're glad you had a positive experience with her. We strive to provide exceptional service and assistance in finding your perfect place. Thank you for choosing us! Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Tried ringing the Stratford branch and…

Tried ringing the Stratford branch and left multiple voicemails never got back to us. Rang another branch who we then booked a viewing for a property on Saturday 7th March at 12:15. We waited & no one showed up. Tried calling but could not get through. Have gone to find the property to make sure we were in the right place to then discover it has actually sold. Not sure why we had been booked in for a viewing or was not told that the property had been sold so the viewing was cancelled. Not the best customer service & would not recommend using them.

Customer · 8 March 2026

5/5

Google

Trying to complete on a house purchase in the dying days of the stamp duty holiday was I think, for everyone involved, an absolute nightmare! We were endlessly reassured to have Kristina on our side - going in to bat for us with unreachable solicitors, lying estate agents (at bigger Cheltenham estate agents than RA Bennet) and a chain that became complicated. The team is professional, friendly and adaptable - which in an industry that often seems at best haphazard and at worst manipulative, is such a win from them. Wouldn't hesitate to recommend Kristina and her team to anyone looking to buy or sell.

Jess · 16 June 2022

Agent replied · 15 June 2024

Thank you for your glowing recommendation and 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

We have had such an easy sail with finding a home and getting all the paperwork side done thanks to Ellouise. The team here are so informative and supportive with everything. They have made our move so easy! Can not fault them 😊 …

Tamzin · 25 September 2024

Agent replied · 25 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review Tamzin! Kind regards, Lucy, Customer Relations.

5/5

Google

Super competent team & great pleasure working with R A Bennett! Very grateful - thank you Ellouise, Terri & Jessica

Izak · 23 July 2025

Agent replied · 23 August 2025

Thank you so much for your kind words! We take pride in our team's competence and it was an absolute pleasure working with you. Thank you for choosing R A Bennett. -Ellouise, Terri & Jessica 🌟 #grateful #fantasticcustomers Kind regards, Lucy Mawer, Customer Feedback and Support Team …

5/5

Google

Buying a property from the other side of the world (Sydney, Australia) in 6 weeks was always going to be challenging, add Covid lockdowns in the UK, and taxes for overseas investors increasing from 1st April and it seemed like it might not happen by 31 March. But it did! And in no small measure to the irrepressible Sophie Harkness and her equally talented colleague Ellie Ferris. Both ladies went the extra mile to provide pictures and videos of the property, and dealt with the 11 hour time difference ensuring that queries were turned around quickly and I always felt supported. Sophie is always positive, responsive and drives things forward. As Ellie takes over from a Lettings perspective she is getting through the work to prepare the property and find the right tenant. Thank you both, you are a real asset to your company and profession, and I am very grateful for all you have done to make this happen. Best wishes from Down Under! Hope to see you in Cheltenham when international travel starts again :)PositiveQuality, Professionalism

Noel · 26 October 2021

Agent replied · 25 October 2024

Fantastic to read such wonderful comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Trustpilot

Currently viewing a lot of properties

Currently viewing a lot of properties. Appointment to view a property with R A Bennett. Met punctually with a warm welcome by Trainee negotiator Maya from the Dursley office. Maya handed me a set of particulars (the only negotiator to have details ready to give to me on viewing from the 4 properties that I had viewed that week with other agents). Big plus. All questions that I asked were either answered from notes at hand or written down for the information to be relayed to me later. The appointment was unhurried. A few key features highlighted without being too verbose or over the top. That evening I received an email with clear answers to questions that I had asked such as general running costs, who owned and was responsible for which boundary. Excellent service and a diligent member of staff.

Mike · 22 January 2026

5/5

Google

Kristina and Sophie were genuinely amazing. From valuation to constant communication and updates during the whole sale process, I simply can not fault them in any way; I could not have any higher recommendation for these two ladies. The fact that I sold my second property through them after two months of selling my first one shows their expertise and professionalism - a genuine pleasure to do business with. And they managed to sell both properties on their first day of viewings by having a network of clients and understanding of their needs - and Kristina valued my one property and 11% higher than another local agent and it still sold at full price. As I have said, I could not recommend them more highly.PositiveResponsiveness, Quality, Professionalism, Value

Brian · 26 August 2021

Agent replied · 15 June 2024

Hi Brian, thank you for the marvellous 5* review, comments and recommendation. Many thanks, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read R A Bennett and Partners's Google reviews

Questions about R A Bennett and Partners

How many reviews does R A Bennett and Partners have?

R A Bennett and Partners's Gloucestershire office has 223 reviews across two platforms: 163 on Google, 60 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.

What is R A Bennett and Partners's rating?

R A Bennett and Partners is rated 4.2 out of 5 across all 223 reviews, and 4.8 out of 5 on Google from 163 reviews, checked 9 October 2026.

Has R A Bennett and Partners won any awards?

Yes. In The Trusted Agent 2026 awards: R A Bennett and Partners, Cheltenham won Gold; R A Bennett and Partners, Stratford upon Avon won Platinum; R A Bennett and Partners, Leamington Spa won Platinum; R A Bennett and Partners, Warwick won Trusted Agent; R A Bennett and Partners, Worcester won Trusted Agent.

Where is R A Bennett and Partners's Gloucestershire office?

R A Bennett and Partners, 7 - 9, Bath Road, Cheltenham, Gloucestershire GL53 7HG.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.